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Lenovo 3000 G510 User Manual page 69

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Lenovo 3000 G510 UG V2.0_en.book Page 61 Friday, April 18, 2008 2:54 PM
Solution:
9
Click the Properties button. Check the "Device status"
box and make sure the device is working properly. If
not, click the Troubleshoot button.
Problem:
Incorrect characters appear on the screen.
Solution:
Did you install the operating system or application
program correctly? If they are installed and configured
correctly, have the computer serviced.
Problem:
Missing, discolored, or bright dots appear on the screen
every time you turn on your computer.
Solution:
This is an intrinsic characteristic of the TFT technology.
Your computer's display contains multiple thin-film
transistors (TFTs). A small number of missing, discolored,
or bright dots on the screen might exist all the time.
Problem:
A message, "Unable to create overlay window," appears
when you try to start DVD playback.
-or-
You get poor or no playback while running video playback,
DVD playback, or game applications.
Solution:
Do either of the following:
• If you are using 32-bit color mode, change the color
depth to 16-bit mode.
• If you are using a desktop size of 1280×1024 or larger,
reduce the desktop size and the color depth.
Chapter 4. Solving Computer Problems
61

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