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Settings
Troubleshooting
You can check for software updates and, if necessary, reset services on your device.
Software update/System updates
Check for and install available software updates for your device. Options may vary by
service provider.
◌
From Settings, tap Software update/System updates, and then tap an available
update option.
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
Reset all settings
You can reset your device to its factory default settings, which resets everything
except the security, language, and account settings. Personal data is not affected.
1. From Settings, tap
2. Tap Reset settings, and confirm when prompted.
Reset network settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.
1. From Settings, tap
2. Tap Reset settings, and confirm when prompted.
Reset accessibility settings
You can reset device accessibility settings. Accessibility settings in downloaded apps
and your personal data are not affected.
1. From Settings, tap
2. Tap Reset settings, and confirm when prompted.
General management > Reset > Reset all settings.
General management > Reset > Reset network settings.
General management > Reset > Reset accessibility settings.
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