Do you have a question about the HW70267 and is the answer not in the manual?
Questions and answers
Tony Stocking
May 16, 2025
I purchased the patio joy HW70267 bistro set and it did not com with the brackets that gold the glass in. It also came with 2 J sections and not the I section as described in the instructions. What can be done so the set is usable
1 comments:
Mr. Anderson
May 22, 2025
If the PATIOJOY HW70267 bistro set is missing brackets for the glass and includes incorrect sections, you should contact the customer service team for assistance. Use the appropriate email based on your location:
Page 1
3 Pieces Wicker Bistro Sofa Set Ensemble de Canapé Bistro 3 Pièces en Osier HW70267 USA office: Fontana AUS office: Truganina GBR office: Ipswich FRA office: Saint Vigor d'Ymonville USA:cs.us@costway.com If you're having difficulty, our friendly AUS:cs.au@costway.com customer team is always here to help.
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Before You Start Please read all instructions carefully. Retain instructions for future reference. Separate and count all parts and hardware. Read through each step carefully and follow the proper order. We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
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M6x25mm M6x70mm M6x55mm Ø6x14x1mm M6x30mm Allen key / Clé Allen 455x455x5mm 4x98mm...
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Return / Damage Claim Instructions DO NOT discard the box / original packaging. In case a return is required, the item must be returned in original box. Without this your return will not be accepted. Take a photo of the box markings. A photo of the markings (text) on the side of the box is required in case a part is needed for replacement.
Need help?
Do you have a question about the HW70267 and is the answer not in the manual?
Questions and answers
I purchased the patio joy HW70267 bistro set and it did not com with the brackets that gold the glass in. It also came with 2 J sections and not the I section as described in the instructions. What can be done so the set is usable
If the PATIOJOY HW70267 bistro set is missing brackets for the glass and includes incorrect sections, you should contact the customer service team for assistance. Use the appropriate email based on your location:
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- GBR: cs.uk@costway.com
- FRA: cs.fr@costway.com
Also, keep the original box and take a photo of the markings on the side, as this is required for any return or damage claim.
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