S3G500-ZQ12-90
Impeller not
Imbalance in rotating
running smoothly
parts
Motor not turning
Mechanical blockage
Line voltage faulty
Faulty connection
Broken motor winding Replace device
Inadequate cooling
Ambient temperature
too high
Impermissible
operating point (e.g.
back pressure too
high)
In the event of further malfunctions, contact ebm-papst.
6.1 Warning/status codes
The LED on the electronics housing shows the motor status with various
colors and flash codes. The flash codes have a frequency of 2 Hz.
Each flash code is followed by a pause lasting 3 seconds. The following
colors are used: Green: no warning or fault. Orange: There is a warning.
No user intervention is required for warnings. Red: There is at least one
error. See the following table. If there are multiple simultaneous errors,
their associated flash codes are displayed in succession. If there are
simultaneous warnings and errors, only the errors are displayed.
6.1.1 Warning codes
Number of pulses
Motor status - LED
orange
1
Current limitation in
action
2
Line impedance too
high (DC-link voltage
unstable)
3
Power limiter in action
4
Output stage
temperature high
5
Motor temperature high
Item no. 57679-5-9970 · ENU · Change 230625 · Approved 2022-09-05 · Page 15 / 17
ebm-papst Mulfingen GmbH & Co. KG · Bachmühle 2 · D-74673 Mulfingen · Phone +49 (0) 7938 81-0 · Fax +49 (0) 7938 81-110 · info1@de.ebmpapst.com · www.ebmpapst.com
Operating instructions
Clean the device;
6
replace it if imbalance
persists after cleaning.
7
Make sure no
8
weight clips are
removed during
cleaning.
Switch off, isolate
from supply and
9
remove mechanical
blockage.
Check line voltage,
10
restore power supply.
Attention! The error
message resets
11
automatically.
Device restarts
automatically without
13
warning.
15
Isolate from supply,
16
correct connection;
see connection
diagram.
6.1.2 Status codes
Manual reset by "Switch off line voltage - wait briefly - switch line
Improve cooling.
voltage back on" or, if provided,
Allow the device to
via the "Fan enable/disable" input
cool down.
Reduce the ambient
Number of
temperature. Allow
pulses
the device to cool
1
down.
Correct the operating
point. Allow the
3
device to cool down.
4
6
7
Message at status
relay
8
Temperature inside
electronics high
DC-link voltage low
Braking mode: set in
Yes
case of external drive
in opposite direction
at high speed for
lengthy period
Calibration of rotor
Yes
position sensor in
progress
Actual speed is lower
Yes
than run monitoring
speed limit
Open circuit at analog
Yes
input or PWM input
for the set value
DC-link voltage high
Line voltage high
Shake-loose function
activated
Motor status -
Possible cause Possible
LED red
Phase failure or
Missing phase
line undervoltage
Poor power
supply quality
Output stage
Electronics
overheating
housing
contaminated
Communication
External
error between
supply applied
master
via Vout for
controller and
setting
slave controller
parameters.
Internal error
Motor
Ambient
overheating
temperature too
high
Impermissible
operating point
Hall sensor error Internal error
Motor blocked
Mechanical
blockage
remedy
Check line
voltage
Provide better
cooling.
Manual reset
required
Switch off line
voltage
- wait -
switch back on
Reduce
ambient
temperature
Correct
operating point.
Manual reset
required
Switch off line
voltage
- wait -
switch back on
Switch off
- check safe
isolation from
supply -
check
freedom of
movement of
rotor
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