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365id Scanner Manual

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MANUAL
365id Scanner

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Summary of Contents for 365id Scanner

  • Page 1 MANUAL 365id Scanner...

  • Page 2: Table Of Contents

    What’s in the box Installing 365id Scanner with network cable Installing the 365id Scanner using Wi-Fi – additional service Connecting barcode scanner to the 365id Scanner – additional service Portable 365id Scanner – additional service Installing Portable 365id Scanner – additional service...

  • Page 3: User Manual

    If you need assistance in setting up routines, don’t hesitate to contact us. If you have any questions regarding the installation or use of the 365id Scanner, we are happy to assist you via phone +46 10-12 21 999 or by e-mail support@365id.

  • Page 4: Scanning Identity Cards And Driving Licenses

    2. Scanning identity cards and driving licenses a. Make sure the identity card/driving license is not dirty, changed or damaged. b. The 365id Scanner is ready to use when the purple indicator is lit. c. Insert the identity card/driving license with the photo and personal data towards you.
  • Page 5 3. Scanning completed a. The scanning process is complete when the white indicator is lit. b. The result is presented on the scanner as green, yellow or red. c. Remove the identity card/driving license by pushing it down and away from you, the card will be released from the latches and can easily be pulled out.

  • Page 6: Scanning Passports

    2. Scanning a passport a. Make sure the passport is not dirty, changed or damaged. b. The 365id Scanner is ready to use when the purple indicator is lit. c. Insert the passport with the photo and personal data towards you along with the passports front cover.
  • Page 7 The scanning process is completed when the white indicator is lit. b. The result is presented on the scanner as green, yellow or red. c. Remove the passport from the 365id Scanner by pulling it up out of the scanner.

  • Page 8: Scanning Digital Identity Cards And Driving Licenses - Additional Service

    Compare the persons face with that on the digital identity card/driving license. 2. Scanning digital identity cards and driving licenses a. The 365id Scanner is ready to use when the purple indicator is lit. b. Use the barcode scanner by pointing it at the device with the digital document.
  • Page 9 The scanning process is completed when the white indicator is lit. b. The result is presented on the scanner as green, yellow or red. c. You can start a new scanning process as soon as the purple light is lit.

  • Page 10: Scanning Results

    USER MANUAL Scanning results Green indication Document has been verified in the system, and is determined to be authentic and not expired. Yellow Indication The system was unable to verify the document. A yellow result may be due to the document being unknown, wrong side scanned, dirty, broken, have too poor security features for authentication or an unknown forgery.

  • Page 11: Flashing Indicators

    USER MANUAL Flashing indicators Flashing indicators Expired documents will show a flashing red result instead of a fixed red one. For documents where we fail to read the expiration date, you will get a flashing yellow result instead of a fixed yellow one. Action If the scan result indicator is flashing yellow or red, perform a manual check of the document.

  • Page 12: Indicator Lights

    USER MANUAL Indicator lights Picture 1. Picture 2. All indicators are lit. 365id Scanner is Purple indicator is lit. 365id Scanner is powering up. ready to use. If the indicator is blinking blue then the scanner is updating its software and should not be touched.

  • Page 13: Validation In External Databases - Additional Service

    • Red result, document has been blocked, withdrawn, or a newer has been issued. Requesting a scanned document If storage of scanned documents is a part of your agreement with 365id then you are able to request information and a copy about a certain scan, which may be useful during a fraud investigation.

  • Page 14: Installation Manual

    Included cables and accessories may therefore vary depending on your order. 365id validates documents based on best practice methods. Our goal is to stop all forged and expired documents while performing a correct validation of authentic documents. Our validation is best in class; however, you should be aware there might be cases where the result may be misleading.

  • Page 15: Placement

    For more in-depth cleaning add a drop of mild soap to the slightly moistened cloth. Never spray or pour liquids on or in the 365id Scanner. If liquids end up in the 365id Scanner it can cause serious damage to the electronics inside the scanner.

  • Page 16: Installing 365Id Scanner With Network Cable

    365id Scanner. Connect the round power connector to the 365id Scanner. Attach the network cable and power cable to the clips on the bottom of the scanner. Plug in the power adapter to a wall outlet. During startup, all four indicators will be lit on the 365id Scanner.

  • Page 17: Installing The 365Id Scanner Using Wi-Fi - Additional Service

    365id before the delivery, according to your IT department. When installing or using the 365id Scanner with a wireless network a network cable should not be used. Ensure that the wireless network is active.

  • Page 18: Connecting Barcode Scanner To The 365Id Scanner - Additional Service

    INSTALLATION MANUAL Connecting barcode scanner to the 365id Scanner - additional service Connecting the barcode scanner to the 365id Scanner Connect the usb cable running from the barcode scanner to the 365id Scanner. The barcode scanner is ready to be used.

  • Page 19: Portable 365Id Scanner - Additional Service

    Portable 365id Scanner – additional service Portable 365id Scanner - additional service The 365id Scanner can be used in a portable configuration, for example when there is no access to a fixed Internet connection or where there is no power outlet. The 365id Scanner is then delivered with a battery pack and an Internet connection is established through your phone’s Internet sharing feature.

  • Page 20: Installing Portable 365Id Scanner - Additional Service

    Connect the USB cable to the battery pack. During startup, all for indicators will be lit on the scanner. The 365id Scanner is ready to use when the purple indicator is lit. After usage, disconnect the USB cable from the battery pack. Charge the battery pack when...

  • Page 21: Internet Sharing Via Android Phones

    Select configure hotspot, here you can change the name of the network, and its password so that it matches the order for your 365id Scanner. In the examples shown below the network name is “sample name” and the password is “sample password”.

  • Page 22: Internet Sharing Via Iphone

    INSTALLATION MANUAL Internet sharing via iPhone Internet sharing via iPhone The settings can vary slightly depending on which type of iPhone you have. If you are unsure, please consult the user manual for your phone.When a device has connected to your phone the status field will turn blue, and show how many devices that are connected.

  • Page 23: Frequently Asked Questions

    The 365id Scanner’s Internet connection is slow. When scanning an ID document, the white indicator is The 365id Scanner requires a faster Internet lit up for about one minute and then the 365id Scanner connection to ensure proper functionality. restarts.

  • Page 24: Technical Specifications

    USB (optional) USB type B , transfer textual information from ID document USB (optional) USB type A, connecting optional 365id AB approved reader and devices API (optional) Interface via API, transfer textual information and image of scanned documents Other requirements...

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