Observer SecuFirst CWL401S2 User Manual

Surveillance system with 7"touchscreen monitor and camera

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Surveillance System
With 7"Touchscreen Monitor
and Camera
Model: CWL401S2 CWL401W2
USER GUIDE
Please read these instructions completely before operating this product.

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Summary of Contents for Observer SecuFirst CWL401S2

  • Page 1 Surveillance System With 7"Touchscreen Monitor and Camera Model: CWL401S2 CWL401W2 USER GUIDE Please read these instructions completely before operating this product.
  • Page 2 IMPORTANT SAFETY PRECAUTIONS Damages caused by non-compliance with this operating manual will void the warranty! We will not assume any liability for damages to items or persons caused by improper handling or noncompliance with the safety notices! Any warranty claim will be null and void in such cases. 1.
  • Page 3: Overview

    ‘Interference Free’ wireless connection to the Observer HD+ Monitor. The method of transferring audio and video is secure and private, and eliminates the need of running cable(s) between the monitor and the cameras, ensures quick and easy installation with minimum cost at the same time.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS OVERVIEW ................1 Before the Product is Installed ..........1 Friendly Reminders ..............1 GETTING STARTED ..............4 Monitor Location of Controls ............ 4 Camera Location of Controls ........... 5 Monitor Connectivity ..............5 Monitor Initial Set Up ..............6 CAMERA MOUNTING ...............
  • Page 5 TABLE OF CONTENTS Section Header MOBILE REMOTE ACCESS ........... 22 Setting Up Remote Access ............ 22 App LIVE VIEW Instruction ............. 23 Remote Access ................24 General Settings ..............25 Firmware Update ..............26 Time Settings................. 27 Individual Camera Settings ............. 28 Camera Privacy Zone Settings ..........
  • Page 6: Getting Started

    IN THE BOX 7” Touch Screen Two (2x) Outdoor cameras Three (3x) 1.8M. Monitor AC Power Adapters with Multi-position Stands Two (2x) 1.8M. Power Extension Cables Ethernet Three (3x) Antennas Cable (1x for monitor, 2x for cameras) 32GB MicroSD Card Screws and Camera Stand Quick Start Guide...
  • Page 7: Camera Location Of Controls

    LOCATION OF CONTROLS Section Header Indoor/Outdoor HD Camera Power Status LED IR LEDs Antenna Light Sensor Connector (rear of camera) Antenna Passive Infrared Motion Sensor Adjustable Microphone Camera Stand Audio Speaker (behind camera swivel stand) Power Cable *Can use included 1.8 M AC extension cord if needed Pairing Button Monitor Connectivity Press/hold 3sec...
  • Page 8: Monitor Initial Set Up

    MONITOR SETUP power button for 3 seconds. Turn on the screen by pressing and holding the When the screen is turned on, it will show you firstly the welcome page and the quad view.During first time setup, the language page and wifi settings will pop up automatically. Select your language.
  • Page 9: Camera Mounting

    CAMERA INSTALLATION Section Header Camera Mounting BEFORE MOUNTING THE CAMERAS in  Plan where camera will be positioned. Make their final location, plug them into a power sure there is an electric outlet near by in source near the monitor to verify pairing order to connect power cable (up to 3.6M.
  • Page 10: Camera Motion Detection

    • Observer HD+ cameras are pre-paired, so they work out of the box with your Observer HD+ Monitor. • Periodically, clean the lens glass with a soft cloth to clean dust, grime and cobwebs.
  • Page 11: Camera Pairing

    When adding cameras, it is Repeater Repeater recommended to pair camera near your Stop Add Observer HD+ monitor. Once paired position your camera to its desired location. Camera must still be within Wi-Fi range of the monitor. NOTE: Before leaving factory, the cameras within the CWL401S2 CWL401W2 system have been matched with monitor, the image from the camera will come out when the system is powered.
  • Page 12: Monitor

    MONITOR LIVE VIEW Screen Controls Quad View Double-Click to view Camera-1 Double-Click to Return           PIR: Motion triggered indication Home Go back to main menu   Recording: Video recording indication Zoom: Magnifies on-screen image ...
  • Page 13: Monitor Main Menu

    MONITOR MAIN MENU SCREEN Section Header     3810380843 3810380843 Video Playback System Setup Recording Setup Camera Info Motion Alerts Manage System    TIP: Touch the screen near bottom to see the menu on bottom appear and press Home Icon to get to the Main Menu ...
  • Page 14: Monitor System Setup

    MONITOR SYSTEM SETUP LANGUAGE  Select Your LANGUAGE: Please select Language • Touch Home > SYSTEM SETUP LANGUAGE English • Select LANGUAGE > Choose from Menu • Tap BACK button < twice to return to the Main Menu NEXT PAGE System Setup 3810380843 ...
  • Page 15: Monitor Wireless Setup

    MONITOR SYSTEM SETUP (continued) Section Header Wireless Setup System Setup 3810380843 3810380843 Wi-Fi Setup  Wi-Fi Setup: Camera Audio Setup • Tap Wi-Fi Setup to enable discoverability Monitor Volume Setup • Tap Available Wi-Fi Networks Screen ON ALWAYS Screen ON ALWA en ON ALWA Screensaver Screensaver...
  • Page 16: Camera Audio Customization

    MONITOR SYSTEM SETUP (continued) System Setup 3810380843 3810380843  Camera Audio: Individually enable/ Wi-Fi Setup disable the speaker audio output on CAMERA AUDIO SETUP Camera Audio Setup each camera. Monitor Volume Setup • Select each camera individually Screen ON ALWAYS Screen ON ALWA en ON ALWA Screensaver...
  • Page 17: Recording Set Up

    RECORDING SETUP Section Header Recording Setup 3810380843 3810380843 Record Schedule • This section allows you to schedule the Camera Audio Setup Record Schedule recording time on different camera. Storage Status Overwrite Storage Status • This area shows the memory card storage situation Overwrite •...
  • Page 18: On-Screen Video Playback

    VIDEO PLAYBACK        BACK: Return to the Live view  Camera Selection: Choose the camera that you would like to display for playback  Lock: Enable/Disable to lock the toolbar  Zoom: Zoom in/out the video ...
  • Page 19: Motion Alert Set Up

    This is to help reduce false recordings. Sound Siren 1 1 2 2 APP Notification: Enable/Disable push notification in the Observer HD+ APP E-mail Alert: Enable/Disable email alerts Sound Siren: Enable/Disable internal siren in the monitor Sensitivity: This section allows you to setup the motion sensitivity for Camera 1.
  • Page 20: Motion Area Masking

    MOTION ALERTS Continued Sensitivity: This section allows you to Motion Alerts 3810380843 setup the motion sensitivity for Camera 1. (Low Medium High Highest). • • • Sensitivity Highest IR cut Mode: IRcut Mode Infrared Mode Motion Area Masking • Infrared Mode: The video is white &...
  • Page 21 MOTION ALERTS Continued Section Header This section allows you to tap the screen and select the area you wish to have hidden in any Live or Recorded Video.   FIT ALL: Click to select full screen to be detected ...
  • Page 22: Monitor System Information Screens

    New Security Code this screen Con rm Security Code • Change Security Code: Tap to initiate a NOTE: Security code for OBSERVER HD+ App must be security code change changed to the same one if you change one here! Clear All...
  • Page 23: Monitor Firmware Upgrades

    MANAGE SYSTEM Section Header This section allows you to upgrade system firmware on both Monitor and Camera devices. Firmware Upgrades: Manage System 3810380843 • Local Upgrade: If required, a data Local Upgrade file will be provided to perform a local upgrade.
  • Page 24: Mobile Remote Access

    To view LIVE, or RECORDED videos, from an iPhone, iPad or Android Phone, you must first connect the system to the Internet through Wi-Fi or Ethernet.  Download the Observer HD+ free app to your phone or tablet.  Have your smart device in proximity of the Observer ...
  • Page 25: App Live View Instruction

    App. To turn NOTIFICATIONS ON or OFF for any individual camera, go to the Settings menu in the App, or on the Observer HD+ monitor. — 23 —...
  • Page 26: Remote Access

    REMOTE ACCESS LIVE VIEW Screen PLAYBACK Screen                Advanced SETTINGS: Menu for device info. Real Time: Return to the Live View page.  Video PLAYBACK: Click to play video. ...
  • Page 27: General Settings

    REMOTE ACCESS Section Header  Monitor Volume: Under General Settings adjust the volume for playback on the Monitor.   Select Remote Settings General Settings Device Storage: Verifies the Micro SD card is installed and checks storage availability. Can also reformat SD card. CAUTION! do not select FORMAT as it may inadvertently erase any recorded content...
  • Page 28: Firmware Update

    UPDATED.  Mobile Device Wi-Fi Channel: This allows you to select the broadcast channel for your Observer HD+ system. Typically you would choose channels 1, 6, or 11. It is recommended to choose a channel that is different than your Wi-Fi router broadcasts on.
  • Page 29: Time Settings

    REMOTE ACCESS Section Header SETUP MENUS: Can be collapsed or expanded for remote access and editing  Confirm if you wish to Sync time between mobile device and monitor.    Select your time zone. Select if you want to For your privacy and security, automatically sync with change the code to one you...
  • Page 30: Individual Camera Settings

    REMOTE ACCESS Camera Customization: Customize each individual camera by Name, and General Settings for enabling Push Notification, Motion Detection Sensitivity (16), Night Vision Mode (17) and Privacy Zones (18).  Push Notifications: Enable/Disable push notification function when the motion is detected. This allows you to receive Notifications from ALL or just some of your cameras.
  • Page 31: Camera Privacy Zone Settings

    REMOTE ACCESS Section Header This section allows you to tap the screen and select the area you don’t want to be viewable. Customize privacy zones for cameras located inside and outside.   Privacy Zones Settings: For each active camera, add a privacy area by framing the area you want to mask from live view and recording.
  • Page 32: Mobile & Monitor 2-Way Audio

    Audio can be muted, but will be unmuted when you press and hold the microphone icon. On the Observer HD+ Monitor, tap on a CAMERA VIEW and go full screen where a MICROPHONE icon will be displayed at the bottom right corner of the screen.
  • Page 33: Trouble Shooting

    TROUBLE SHOOTING PROBLEM CAUSE SOLUTION • No power supply to camera • Check power adapter and power cord connection • The camera is not paired with • Unplug camera power, then plug in again to reconnect monitor or signal disconnected •...
  • Page 34: Product Specifications

    SPECIFICATIONS Section Header MONITOR Product Specifications Display Resolution 1024 x 600px Video/Audio H.264 Compression Display Type Color 7”Touchscreen Channel Display Mode Full/Quad Storage Media 32 GB micro SD card (supports memory cards up to 128GB) Audio Two-way Transmission Frequency 2.4GHz Transmission Range Up to 400 meters (LoS) DC Power Option...
  • Page 35: Warranty

    WARRANTY One-Year Limited Warranty IMPORTANT: Evidence of original purchase is required for warranty service. ALC Electronics B.V.(“ALC”) ELEMENTS OF WARRANTY: ALC warrants, if properly installed and used thereafter in strict accordance with the use and care guidelines provided in the instructions manual, the Product shall be free from manufacturing defects in material and workmanship for one (1) year from the documented date of purchase.
  • Page 36 WARRANTY (continued) Section Header PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in the owner’s manual you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). The Product should include all parts & accessories originally packaged with the Product. Include evidence of original purchase &...
  • Page 37 If you have questions or need help, please call Customer Support at: 0031 (0)85 00 80 888 www.secufirst.eu MADE IN CHINA WARNING: This product can ©2023 Distributed by ALC Electronics B.V. All rights reserved. expose you to chemicals including Lead, which is known to the State of California to cause Network conditions and environmental factors can adversely affect wireless signal range.
  • Page 38 www.secufirst.eu...

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