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en Troubleshooting
Fault
All other error codes.
The appliance is not
working.
The programme does
not start.
44
Cause and troubleshooting
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 53
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 32
is activated.
Check whether
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Remove any trapped laundry.
▶
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 36
Switch the appliance on.
3.
.
is activated.
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