Compleo SOLO N Operating Instructions Manual
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Compleo SOLO N Operating Instructions Manual

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Operating instructions
Compleo SOLO N
40800705
Article number: A06AA1
Issue: 2023_06
Revision: 04

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  • Page 1 Operating instructions Compleo SOLO N 40800705 Article number: A06AA1 Issue: 2023_06 Revision: 04...

  • Page 2: Table Of Contents

    About this manual ....................5 Scope of application ........................... 6 Further requirements ..........................6 Manufacturer and contact address ......................7 Conventions of presentation ........................7 Abbreviations ............................... 8 Safety ........................9 Warnings ............................... 9 2.1.1 Sectional warnings ..........................9 Intended use .............................. 10 Foreseeable misuse ..........................
  • Page 3 Commissioning ....................47 Testing the charging system ........................48 System start-up ............................48 Configuration of the charging system with Compleo DUCTO ............49 6.3.1 Creating a network connection ....................... 49 6.3.2 Calling up the configuration interface ................... 49 DUCTO Guide ............................49 Operation ......................50...
  • Page 4 Circuit breaker (MCB) ..........................57 Error display and measures ................58 About this advices ............................. 58 9.1.1 Field of application ..........................58 OCPP 1.6 ..............................58 Compleo-specific ............................ 60 Maintenance ..................... 64 10.1 Maintenance plan ............................65 10.1.1 Automatic RCD test ..........................65 10.2 Maintenance and repair ...........................66...

  • Page 5: About This Manual

    In addition to the instructions in this manual, the local accident prevention regulations and the national industrial safety regulations apply. Illustrations are for basic understanding and may differ from the actual design of the charging system. More information about the product: https//www.compleo-cs.com/service/installation-service. 2023_06 A06AA1 | 04...

  • Page 6: Scope Of Application

    About this manual Scope of application This manual is valid for the following article numbers of the charging system Compleo SOLO N: neoom international Compleo Charging Solutions Ausstattung 40800705 i00019538 A06AA11003.22 Further requirements The operator must ensure that the charging system is properly installed and used as intended.

  • Page 7: Manufacturer And Contact Address

    About this manual Manufacturer and contact address Compleo Charging Solutions AG Oberste-Wilms-Straße 15a 44309 Dortmund, Germany Tel.: +49 231 534 923 - 777 Fax: +49 231 534 923 - 790 e-mail address: info@compleo-cs.com Conventions of presentation For easy and quick understanding, different information in this manual is presented or highlighted as follows: •...

  • Page 8: Abbreviations

    About this manual Abbreviations Abbreviation Explanation Alternating Current Direct Current Electromagnetic Compatibility EVSEID Electric Vehicle Supply Equipment ID Human-Machine Interface Identification Number Infrared Kilowatt hour Liquid Crystal Display Charging system/charging station Miniature Circuit Breaker MessEG Measuring and calibration law MessEV Measuring and calibration regulations Not Available/Applicable OCPP...

  • Page 9: Safety

    Safety 2 Safety In order to ensure operational safety of the charging equipment and to avoid serious injuries caused by flashovers or short circuits, the following information and safety instructions for operating the unit must be observed. Repair work on the unit must only be carried out by authorised specialist personnel. The housing of the unit may only be opened by persons who have been properly instructed.

  • Page 10: Intended Use

    Safety Intended use The charging system is intended exclusively for charging electric vehicles. The charging system is suitable for public and semi-public areas and can be used indoors and outdoors. The charging system is intended exclusively for stationary installation. Any use beyond this is considered improper use. The manufacturer is not liable for damages resulting from this.

  • Page 11: Personnel Qualification

    Safety Personnel qualification Qualified and trained electricians meet the following requirements: • Knowledge of general and special safety and accident prevention regulations. • Knowledge of the relevant electrical engineering regulations. • Product-specific knowledge through appropriate training. • Ability to identify hazards associated with electricity. DANGER Danger due to electric current Touching live parts will result in electric shock with serious injury or death.

  • Page 12: Dangers And Residual Risks

    Dangers and residual risks NOTE Compleo charging systems as a whole do not contain SVHCs (Substances of Very High Concern) in a concentration of more than 0.1 % (w/w), related to the individual charging station. However, individual components may contain SVHCs in concentrations > 0.1 % (w/w).

  • Page 13: Product Description

    Product description 3 Product description The Compleo SOLO N charging system described below is suitable for charging electric vehicles indoors and outdoors with installation on a load-bearing wall or a pole. Instructions, states and messages are indicated by means of status LEDs and/or displays.
  • Page 14 Product description Charging interfaces • HC2 (fixed charging cable with charging plug type 2) • AO2 (socket type 2 with sliding cover) Status display • Status LED 3-colour Documentation • - Operating instructions incl. associated documents Installation accessories • Fastening set •...

  • Page 15: Series Label

    Product description 3.2 Series label There is a serial label on the charging system. The following figure shows the arrangement of information on a serial label: Sample representation The following information can be identified by means of the serial label: Name of the unit manufacturer Address, service number, website of the unit manufacturer System designation of the system manufacturer...

  • Page 16: Technical Specifications

    Product description 3.3 Technical specifications General information Compleo SOLO N Charging system 40800705 Article number A06AA1xxxxxx.xx Equipment (version abbreviation) Charging standard Mode 3/ IEC 61851 Connections Mains connection Terminals Max. connection cross- rigid: 10 mm²; flexible: 6 mm² (with and without ferrule) section Max.
  • Page 17 Product description Charging voltage 400 V/ 3~ Max. charging capacity 22 kW Charging current 32 A/ 3~ Charging interface(s) 1 x type 2 charging socket Protective devices C40 A RCCB: 40 A/0,03 A, type A; RDC-DD: 6 mA Ambient conditions Ambient temperature -25 °C to +40 °C Operating temperature (∅...
  • Page 18 Product description Legal regulations 2014/35/EU (Low Voltage Directive) 2014/30/EU (EMV Directive) 2011/65/EU (RoHS Directive) 2001/95/EG (Directive on General Product Safety) 2012/19/EU (WEEE Directive) (EU) 2019/1021 (EU-POP Ordinance) (EU) 1907/2006 (REACH Regulation) SVHC EU no. CAS no. Lead (Pb) 231-100-4 7439-92-1 4,4'-isopropylidenediphenol 201-245-8 80-05-7...

  • Page 19: Transport, Packaging And Storage

    Transport, packaging and storage 4 Transport, packaging and storage Transport Inspection Depending on the type and product scope of the charging system, it is delivered either upright or horizontally in appropriate transport and protective packaging. Depending on the type of charging system, air-cushioned protective films and/or cardboard boxes are used.

  • Page 20: Storage Conditions

    Transport, packaging and storage 4.2 Storage conditions The system should be stored in the same position that it was transported in. If this is not possible for undetermined reasons, it should be stored in the installation position of the charging system. •...

  • Page 21: Installation

    Installation 5 Installation Installationsarbeite n Installation work The assembly and installation work requires specific technical qualifications and expertise. There is a danger to life for persons who carry out work for which they have neither been qualified nor instructed. The work may only be carried out by persons who are familiar with it, have been informed about dangers and have the necessary qualifications.
  • Page 22 Installation ATTENTION Danger from falling charging system If the charging system is installed on a wall structure that does not have sufficient load-bearing capacity, the fastening may tear out and cause the charging system to fall down. Damage to the charging system can be the result.

  • Page 23: Notes On Electrical Installation

    Installation 5.3 Notes on electrical installation DANGER Danger due to electric current Touching live parts will result in electric shock with serious injury or death. • Work on electrical components may only be carried out by a qualified electrician and in accordance with electrical engineering rules.
  • Page 24 Installation ATTENTION Unit fault Installing an additional RCCB protection device can cause irritation during the automatic self-test for charging systems with built-in RCCB. Faults and unit failure can be the result. • If an additional RCCB is required due to installation conditions, the additional RCCB must be selective to the built-in RCCB.

  • Page 25: Unpacking The Charging System

    Installation 5.4 Unpacking the charging system Tool • TORX-TR20 bit Open the packaging and remove the accessory kit. Remove the charging system from the packaging and place it face down on the moulded fibre insert (egg carton) to protect it from scratches. Remove the adhesive safety strip between the connection box and the bottom shell.

  • Page 26: Location

    Installation Location For professional installation, safe operation and barrier-free access to the charging system, the following points must be observed when selecting the location. • National or local regulations. • Do not install the charging system in the hazard areas of: –...

  • Page 27: Mounting On Pillar With Smc Base

    72. Fig. 5: Pillar on SMC base 1) = The design and number of supply lines depends on the number and equipment of the compleo Solo charging system to be installed. See chapter 3.3 Technical specifications, page 16. 2023_06...

  • Page 28: Installing The Smc Base

    Installation 5.6.1 Installing the SMC base Installation requirements • Ground condition with sufficient load-bearing capacity • At least 600 mm free space around the charging system for heat dissipation • Horizontal alignment of the supporting surface • Base filling material (not in scope of delivery) Carrying out installation Dig the excavation pit with the following dimensions:...

  • Page 29: Installing The Pillar

    Installation 5.6.2 Installing the pillar Installation material and tools • 4 screws (M10 x 90, V4A) (accessory kit) • 4 large diameter washers (DIN 9021 10.5 mm, V2A) (accessory kit) • Open-end or ring wrench SW 17 • Torque wrench Fig.

  • Page 30: Installation On Pillar With Asphalt Or Concrete Base Mounting

    72. Fig. 9: Pillar with ground mounting 1) = The design and number of supply lines depends on the number and equipment of the compleo Solo charging system to be installed. See chapter 3.3 Technical specifications, page 16. A06AA1 | 04...

  • Page 31: Inserting The Ground Anchorage

    Installation 5.7.1 Inserting the ground anchorage NOTE The design of the ground anchorage must be adapted to the subsoil condition and/or special local conditions. The following description of the assembly is therefore only exemplary. Local conditions are not dealt with in detail. Deviating procedures may only be initiated by competent persons. Installation requirements •...
  • Page 32 Installation Erect the pillar and place it on the selected location. While doing so, carefully pull the supply lines further out of the upper opening to avoid looping. Align the pillar at the selected position. Check that no supply lines are crushed! Mark the hole pattern of the pillar base on the ground.

  • Page 33: Installing The Pillar

    Installation 5.7.2 Installing the pillar Installation material and tools • - Matching screw connection to selected ground anchorage • 4 large diameter washers (DIN 9021 10.5 mm, V2A) (not in scope of delivery) • Open-end or ring wrench SW 17 •...

  • Page 34: Mounting The Terminal Box (Single-Sided Pillar)

    Installation 5.8 Mounting the terminal box (single-sided pillar) Installation material and tools • 5 locking nuts (M8, V2A) (accessory kit) • Wrench WAF 13 • Torque wrench Carrying out installation Push the terminal box onto the 5 threaded bolts of the pillar. Screw nuts onto the threaded bolts and hand-tighten.

  • Page 35: Mounting The Terminal Box (Double-Sided Pillar)

    Installation 5.9 Mounting the terminal box (double-sided pillar) Installation material and tools • 10 cylinder screws with hexagon socket (M8 x 60, V2A) (accessory kit) • Hex wrench IS6 • Torque wrench Carrying out installation Align the terminal box on the desired side of the pillar with the existing mounting holes of the fastening plate and fix it to the pillar with the cylinder screws.

  • Page 36: Installation And Connection

    Installation 5.10 Installation and connection ATTENTION Damage to the unit Vehicles unintentionally running into the unit can cause damage. • Select the installation site in such a way that damage due to vehicles unintentionally running into the unit is prevented. •...
  • Page 37 Installation The exact dimensions and weights of the charging system can be found in the corresponding documents in chapter 13.1 Housing dimensions, page 72. Installation material and tools • Drill • Wrench WAF 10 • Masonry drill Ø 8 mm •...

  • Page 38: External Supply Line

    Installation 5.10.2 External supply line Push the terminal block into the centre, disengage it from the side and - depending on the upper or lower installation type - turn it into the required position. Then re-engage and push to the end stop. Break the pre-punched cable gland (1) out of the terminal box, deburr and insert the supplied membrane grommets.
  • Page 39 Installation 1- or 2-phase connection Depending on the local grid structure, the compleo solo charging system can also be operated with 1 or 2 phases. The maximum charging power is reduced analogously to the number of connected phases. 11 kW system...

  • Page 40: Data Line

    Installation 5.10.3 Data line Break the pre-punched cable gland out of the terminal box, deburr and insert the supplied membrane grommets. Guide the data line in the required length (max. 30 m) through the bushing in the terminal box and secure it with the installed strain relief devices (M = 1.5 Nm). Cable routing from above: Select the cable length up to the lower edge of the connection box + 15 mm.

  • Page 41: Mounting The Bottom Shell

    Installation 5.10.6 Mounting the bottom shell Guide the cables to be connected through the openings provided for this purpose in the bottom shell. Hook the lower shell onto the retaining bar of the connection box at an angle of 45° and slowly swing it downwards to the wall support.

  • Page 42: Connecting The Internal Supply Line

    Installation 5.10.7 Connecting the internal supply line Insert the bundled connector of the permanently installed connection line into the terminal block of the power supply line in the terminal box and snap it into place. Fig. 21: Bundled connector Fig. 22: Terminal block A06AA1 | 04 2023_06...

  • Page 43: Connecting The Ethernet Cable

    Installation 5.10.8 Connecting the Ethernet cable ATTENTION When connecting the LSA terminals, the minimum cross-section of the individual strands of the network cable must not be less than AWG 26. When using a smaller cross-section than AWG 26, it cannot be guaranteed that a connection can be established.

  • Page 44: Connecting The Radio Ripple Control Receiver

    Installation 5.10.9 Connecting the radio ripple control receiver Route the ripple control line through the intended line channel and fix it with the cable ties supplied. Connect the ripple control line to the terminal (1). Fig. 24: Radio connection Functions with terminal assignment (-> GND) Input 1: 0% charging power Input 2:...

  • Page 45: Putting On The Housing Cover

    Installation 5.10.11 Putting on the housing cover Installation material and tools • 2 TORX screws (4 x 16, V2A) • TORX-TR20 bit • Torque wrench • Profile half cylinder lock (option) Housing cover Retaining screw with countersunk head Place the housing cover on the upper retaining bar of the bottom shell and close it downwards.

  • Page 46: Attaching The Optional Safety Lock

    Installation 5.10.12 Attaching the optional safety lock Locking Break out the pre-punched opening in the housing cover and deburr. Insert the key into the lock and turn it until the locking lug is flush with the cylinder. Press the housing cover lightly at the bottom and insert the lock. Turn the key anticlockwise to the "horizontal"...

  • Page 47: Commissioning

    Commissioning 6 Commissioning DANGER Danger due to electric current Damage to the charging systems or components may expose live parts. Touching live parts will result in electric shock with serious injury or death. • Only operate the charging system when it is undamaged. •...

  • Page 48: Testing The Charging System

    Commissioning Testing the charging system The functionality of the installed charging system can be tested either with a vehicle or with a function simulator. With the function simulator it is possible to simulate the functions of an electric vehicle and check the functionality of a charging system or charging point.

  • Page 49: Configuration Of The Charging System With Compleo Ducto

    Commissioning 6.3 Configuration of the charging system with Compleo DUCTO Compleo DUCTO refers to the software used to manage Compleo charging systems using an end device. Various parameters of the charging system can be set via the configuration interface. The charging system management information is stored on the charging system itself. By specifying the IP of the charging system in the browser of a suitable end device, such as a notebook, a start page is called up and the connection to the charging system is established.

  • Page 50: Operation

    Operation Operation Before using the charging system, read the respective documents that are provided with the charging system or that are necessary for operation. This chapter explains the general use of the charging system. The charging processes at the charging systems can be started and stopped by different authorisation methods.

  • Page 51: Charging Process

    Operation Charging process The Compleo SOLO charging system is produced in different versions. Depending on the configuration of the charging system, the type of charger interfaces and the procedure for starting a charging process differ. During a charging process, the plug is locked in the vehicle.

  • Page 52: Charging The Vehicle

    Operation Charging the vehicle 6.3 Configuration of the charging system with Compleo DUCTO, page 49 7.2.1 Authorisation Remote authorisation: Download and install the app for the operator's smartphone or tablet. Follow the instructions of the app for the authorisation process.

  • Page 53: Ending The Charging Process

    Operation Ending the charging process 7.3.1 Authorisation Remote authorisation: The display indicates the charging process: "Type 2 – Charged: XXX – Charging duration: XXX – Charge". Follow the instructions of the app or web interface for finishing the charging process. 7.3.2 Ending charging with type 2 socket LED changes from "blue"...

  • Page 54: Ending Charging With Type 2 Plug

    Operation 7.3.3 Ending charging with type 2 plug LED changes from "blue" to "green". • The charging process has ended. LED "green": • Ready for plug removal. Pull the charging plug out of the vehicle's socket. The charging system changes to the standby state. •...

  • Page 55: Operating Signals And Displays

    Operation Operating Signals and Displays 7.4.1 Charging state display The following charging state display explains the colour states and the possible colour changes of a charging system with status LEDs: Charging state display: LED colour state LED: The charging system indicates the standby state. "grey"...

  • Page 56: Acoustic Signals

    Operation 7.4.2 Acoustic signals In the following table the possible acoustic signals are listed and explained: Acoustic signals 1 x short Sounds when the RFID card is presented and indicates "Card read". This signal requires user interaction: • - Present card for authorisation 2 x short •...

  • Page 57: Malfunctions

    Malfunctions 8 Malfunctions Residual current circuit breaker (RCCB) In the event of a residual current, the residual current circuit breaker trips and the charging system is switched off. To switch on again, proceed as follows: Eliminate the cause of the error. Activate the residual current circuit breaker by pushing up the locking slide on the side of the housing.

  • Page 58: Error Display And Measures

    Error display and measures 9 Error display and measures The charging system displays an error code on the display in case of errors. If several errors occur at the same time or in combination, the respective error codes are shown one after the other on the display.
  • Page 59 Error display and measures UnderVoltage The voltage has dropped below an acceptable level. Inspection by qualified electrician required. Error when locking or unlocking the plug. It must be checked ConnectorLockFailure - whether the plug is connected correctly. OverCurrentFailure The vehicle has drawn more current than specified for an extended period of time.

  • Page 60: Compleo-Specific

    Error display and measures 9.3 Compleo-specific Title Code Troubleshooting advice IsolationWarning Insulation problems occurred before or during a charging process. Inspection by qualified electrician required. IsolationError Insulation problems occurred before or during a charging process. Inspection by qualified electrician required.
  • Page 61 Error display and measures samTransactionMemoryFull SAM has no more free memory for new charging processes. SAM must be replaced by an authorized electrician. samEVSEIDMemoryFull SAM has no more free memory for new configuration parameters. SAM must be replaced by an authorized electrician.
  • Page 62 Error display and measures ShortCircuitError The charge point controller has detected a short circuit between CP and PE. Inspection by qualified electrician required. LPCOverVoltageError The charge point controller has detected an overvoltage. Inspection by qualified electrician required. LPCHighTemperatureError The charging point controller has detected a temperature that is too high.
  • Page 63 Error display and measures AutomaticRcdResetSuccess The cause of the failed test of the RCD has been eliminated. No action required. The socket could not be opened. Inspection by qualified OutletOpenError electrician required. RCSensorErrorDuringCharge The 6mA sensor has tripped during a charging process. Inspection by qualified electrician required if the error occurs frequently.

  • Page 64: Maintenance

    Maintenance 10 Maintenance Careful and regular maintenance ensures that the functional condition of the charging system is maintained. Only a regularly checked and maintained charging system is able to guarantee maximum availability and reliable charging processes. The maintenance intervals depend on the prevailing operating conditions, such as the frequency of use and environmental influences such as the degree of contamination.

  • Page 65: Maintenance Plan

    Maintenance 10.1 Maintenance plan Interval Component/location Maintenance work Every 6 Residual current circuit Self-test cycle adjustable via DUCTO (see chapter --- months breaker fehlender Linktext ---, page --- fehlender Linktext ---). Check with simulation device if RCD is not installed in the charging system.

  • Page 66: Maintenance And Repair

    Maintenance 10.2 Maintenance and repair DANGER Danger due to electric current Damage to the charging systems or components may expose live parts. Touching live parts will result in electric shock with serious injury or death. • Only operate the charging system when it is undamaged. •...

  • Page 67: Cleaning

    Maintenance 10.3 Cleaning The components inside the charging system need to be cleaned according to the assessment of an expert but this is not always necessary. Any necessary cleaning of the interior must only be carried out after consultation with the operator of the charging system. Cleaning may only be carried out by a properly and professionally instructed person and must never be carried out by a user.

  • Page 68: Decommissioning, Dismantling And Disposal

    Decommissioning, dismantling and disposal 11 Decommissioning, dismantling and disposal The decommissioning and dismantling of the charging system may only be carried out by a qualified electrician. The national legal requirements and regulations must be observed. DANGER Danger due to electric current Touching live parts will result in electric shock with serious injury or death.

  • Page 69: Disposal Instructions

    Decommissioning, dismantling and disposal 11.1.1 Disposal instructions The symbol with the crossed-out dustbin indicates that this electrical or electronic appliance must not be disposed of with household waste at the end of its service life. To return the product, contact the manufacturer or dealer.

  • Page 70: Index

    Index 12 Index Installation and connection ....... 36 1- or 2-phase connection ........39 Installation work ............ 21 Intended use ............10 Abbreviations ............8 Internal supply line ..........42 Acoustic signals ............ 56 Location ..............26 Charging process ..........51 Charging state display ..........
  • Page 71 Index Safety sign.............. 46 Test ................. 48 Scope of application ..........6 Transport ..............19 Series label ............. 15 Transport Inspection ..........19 Signals ..............56 SIM ................44 Unpacking ............... 25 Storage ..............19 User ................10 Storage conditions ..........20 System start-up ............

  • Page 72: Annexes

    Annexes 13 Annexes 13.1 Housing dimensions A06AA1 | 04 2023_06...

  • Page 73: Commissioning And Test Report For Ac Charging Systems

    Annexes 13.2 Commissioning and test report for AC charging systems 2023_06 A06AA1 | 04...
  • Page 74 Annexes A06AA1 | 04 2023_06...
  • Page 75 Annexes 2023_06 A06AA1 | 04...
  • Page 76 Annexes A06AA1 | 04 2023_06...
  • Page 77 Annexes Notes 2023_06 A06AA1 | 04...
  • Page 78 Annexes © 2023 Compleo. All rights reserved. This document may not be copied in whole or in part without written permission. All illustrations in this document serve as examples only and may differ from the delivered product. All information in this document is subject to change without notice and does not represent a commitment on the part of the manufacturer.

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