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Summary of Contents for BenQ beCreatus DP1310
- Page 1 USB-C Hybrid Dock User Manual beCreatus | DP1310 V 1.00...
- Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
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Page 3: Product Support
Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Search for your model’s user manual and related document. -
Page 4: Table Of Contents
Table of contents Copyright and disclaimer ................i Product support ....................ii Overview ......................1 Package contents ......................... 1 Compatibility ............................ 1 Port overview ...........................2 Setting up your docking station ..............3 1. Installing DisplayLink® driver .....................3 2. Connecting displays ......................3 Supported max resolution ....................4 3. -
Page 5: Overview
Overview Package contents BenQ HDMI 2.1 cable BenQ USB-C cable DP1310 USB-C Hybrid Dock (with rubber feet) Power adapter Power cord Qui ck Sta rt Gui de Quick start guide Marketing card Safety statements Warranty card Compatibility Operating system requirements: •... -
Page 6: Port Overview
Port overview Front view 1. USB-A 3.2 Gen2 4. Status indicator 10Gbps with BC1.2 7.5W charging LED indicator on page 5 for details. 2. USB-C 3.2 Gen2 5. Power & source switch button 10Gbps with PD 36W charging Powering on/off on page 5 Switching input source on page 5 for details. -
Page 7: Setting Up Your Docking Station
HDMI 2.1 IN OUT 3 OUT 1 USB-C IN OUT 2 Step 1 Connect your primary display to the HDMI 2.1 (OUT 1) port with the provided BenQ HDMI cable. OUT 1 HDMI 2.1 IN USB-C IN BenQ... -
Page 8: Supported Max Resolution
Connect your gaming console or PC to the HDMI 2.1 IN port with a HDMI cable. Step 2 Connect your laptop to the USB-C IN port with the provided BenQ USB-C cable. The USB-C port provides charging up to 100W for your laptop. -
Page 9: Powering On/Off
4. Powering on/off Step 1 Plug one end of the provided adapter into the DC-IN port and the other into a power outlet. Step 2 Press the power button at the front for three seconds to power on. 3 sec LED indicator LED behavior Status description... -
Page 10: Other Ports
Other ports USB-C 3.2 Connect any USB-C compatible devices to the USB-C 3.2 port. The port provides 36W charging and data transfer speeds of 10 Gbps. 10 Gbps USB-A 3.2 The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 10 Gbps. -
Page 11: Ethernet
Ethernet Connect a router to the LAN port, which supports speeds of 10/100/1000 Mbps. Audio in & out Connect a headset, microphone or other audio devices to the audio port. -
Page 12: Product Information
Product information Specifications Model name DP1310 Dimension & Weight Dimension (mm) 156 x 103 x 40 (mm) Weight 550 g Power AC input 110V-240V ~ 47Hz-63Hz DC output 20V/9A, 180W Connect to Host USB-C Connector (10Gbps, PD 100W charging) | Rear HDMI Connector (HDMI 2.1, backward compatible with HDMI 2.0 and earlier ver.) | Rear Video output... - Page 13 Model name DP1310 In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable 1 (1m, 3.28 ft.) HDMI 2.1 Cable 180W Power Adapter & Power Cable Notes Specifications and functions are subject to change without notice...
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Page 14: Troubleshooting
Solution What should I do if the If your laptop cannot be connected to the Internet through the Ethernet dock's Ethernet port port of BenQ DP1310, try the following: is not working? • Update your DisplayLink Driver Go to https://benqurl.biz/dock-driver to download the latest DisplayLink Driver for your docking station. -
Page 15: Cable Issue
• Audio for USB-C IN port Ensure that the audio output source on your laptop is set to BenQ DP1310 Audio. A. Windows: Click the sound icon in the toolbar and choose BenQ DP1310 Audio in the drop-down menu. -
Page 16: Video Issue
Video issue Problem Solution Why is my display If you experience one or more black screen when connecting your showing black screen laptop with DP1310, try the following: when connecting • Connection through DP1310? Make sure you've connected the product and your devices correctly, see Connecting displays on page 3 &...
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