No colour
•
Adjust the colour setting.
•
Check the programme is broadcast in colour.
•
Check that the channel is tuned properly.
Multimedia playback problems
File is not played back
•
Check that the USB mass storage device contains compatible files.
Problems with playback from external devices
No sound
•
Check that the audio cable is properly connected or damaged.
•
Make sure that you have selected the correct signal source on your TV set.
Sound is distorted or humming
•
Clean the connector plugs.
•
Replace the connection cable to the external device.
Problems with online services (Smart TV)
If you are using a cable network connection (LAN)
•
Check that the network cable is properly connected.
•
Check whether the network cable is damaged.
•
Check whether you can access the internet from another device on the network .
•
It is possible that the server for the selected service is temporarily down.
•
Check the network settings on the TV set.
If you are using a wireless network
•
Check whether you can access the internet from another device on the wireless network.
•
It is possible that the server for the selected service is temporarily down.
•
Check the network settings on the TV set.
Specifications
Frequency range
2.412GHz-2.472GHz (2.4G wifi)
5.180GHz-5.320GHz (5G wifi)
5.500GHz-5.700GHz (5G wifi)
5.745GHz-5.850GHz (5G wifi)
Frequency range
2.402GHz-2.480GHz
The device complies with RF specifications when the device used at 20 cm from your body.
The operation frequency in 5150-5350MHz of Wi-Fi 5G are restricted to indoor usage only.
Software version (involve or above): V02.00014
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured
under license from Dolby Laboratories.Confidential unpublished works.
Copyright © 2012–2021 Dolby Laboratories. All rights reserved.
Transmission power (max)
Bluetooth
Transmission power (max)
14
<20 dBm
<20 dBm
<20 dBm
<14 dBm
<10 dBm