Nexcom MRC 2000 User Manual

Mobile rugged computer
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NEXCOM International Co., Ltd.
Mobile Computing Solutions
Mobile Rugged Computer
MRC 2000
User Manual
NEXCOM International Co., Ltd.
V1.1 Revised June 2009
www.nexcom.com

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Summary of Contents for Nexcom MRC 2000

  • Page 1 NEXCOM International Co., Ltd. Mobile Computing Solutions Mobile Rugged Computer MRC 2000 User Manual NEXCOM International Co., Ltd. www.nexcom.com V1.1 Revised June 2009...
  • Page 2: Table Of Contents

    Replacing the Battery Pack ..............27 Stopping the Tablet PC .................6 Battery Low Signals and Actions ............27 Using the Quick Buttons ...............7 Power Management ................27 Programmable function keys ..............7 Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 3 4. Product Repairing ................36 5. Out Of Warranty Service ..............37 6. Extended Warranty Program .............37 7. Product End of Support ..............38 8. NEXCOM RMA Service Information ...........38 Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 4: Copyright

    The product(s) described in this manual complies with all applicable Euro- pean Union (CE) directives if it has a CE marking. For computer systems to MRC 2000 is a trademark of NEXCOM International Co., Ltd. All other remain CE compliant, only CE-compliant parts may be used. Maintaining product names mentioned herein are registered trademarks of their respec- CE compliance also requires proper cable and cabling techniques.
  • Page 5 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm. In order to meet the RoHS compliant directives, NEXCOM has established an engineering and manufacturing task force in to implement the introduction of green products. The task force will ensure that we follow the standard...
  • Page 6 Replace with 3rd party products if needed. Customers can send back the faulty products with or without acces- If RMA goods can not be repaired, NEXCOM will return it to the cus- sories (manuals, cable, etc.) and any components from the card, such as tomer without any charge.
  • Page 7: Safety Information

    Preface ▪ If RMA goods can not be repaired, NEXCOM will return it to the cus- The computer is provided with a battery-powered real-time clock circuit. There is a danger of explosion if battery is incorrectly replaced. Replace tomer without any charge.
  • Page 8 11. All cautions and warnings on the equipment should be noted. 19. The computer is provided with CD drives that comply with the ap- propriate safety standards including IEC 60825. viii Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 9 Technical Support and Assistance Conventions Used in this Manual Warning: Information about certain situations, which if not 1. For the most updated information of NEXCOM products, visit NEX- observed, can cause personal injury. This will prevent injury to COM’s website at www.nexcom.com.
  • Page 10 Z.I. des Amandiers, 17, Rue des entrepreneurs Tel: +44-1908-267121 78420 Carrières sur Seine, France Fax: +44-1908-262042 Tel: +33 (0)1 71 51 10 20 http://www.nexcom.eu Fax: +33 (0)1 71 51 10 21 http://www.nexcom.eu Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 11 Yunnan North Rd. Nanjing, 210018, China Tel: +86-25-8315-3486 Fax: +86-25-8315-3489 http://www.nexcom.cn Japan 10F, Nakagin-Shiroyama Building, 8-16-13. Ginza Chuou-ku, Tokyo 104-0061, Japan Tel: +81-3-3524-4250 Fax: +81-3-3524-4252 http://www.nexcom-jp.com Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 12: Package Contents

    Preface Package Contents Before continuing, verify that the MRC 2000 package that you received is complete. Your MRC 2000 package should have all the items listed in the follow- ing table. • 1x MRC 2000 (P/N: 10U00200000X0) with Protection Rubber •...
  • Page 13: Ordering Information

    Windows Embedded POS Ready (P/N:6014400937X00) MRC 2100 Power Adapter (P/N:7400065005X00) POWER CABLE (US) (P/N:60233POW38X00) POWER CABLE (EU) (P/N:60233POW39X00) POWER CABLE (UK) (P/N:60233POW40X00) GPS Pack (P/N:88U00200000X0) Carry Case (P/N:6019900015X00) xiii Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 14: Chapter 1: Getting Started

    USB, and SDVO ports, while the expansion slots include Mini Card socket. In this chapter, we will show you step by step how to get the MRC 2000 The MRC 2000 can be tailored to fit in various vertical applications, such up and running.
  • Page 15: Inserting Sim Card

    Attaching Battery and Connecting AC Power Inserting SIM card The MRC 2000 operates either on the external AC power or internal bat- 1. Make sure that the MRC 2000 is turned off. tery power. We suggest that you use AC power when you start up the 2.
  • Page 16: Turning On The Mrc 2000

    Turning On the MRC 2000 3. Secure the screws on right side. 1. Press the Power Button to start the MRC 2000. 4. Flip the device to face up, connect the AC power adapter. 2. The MRC 2000 is booted to Windows XP.
  • Page 17: Taking A Look At Mrc 2000

    Descriptions NOTE: Depending on the model you purchased, the appearance Microphone 2 x digital microphones of your MRC 2000 may not be exactly the same as those shown Internal 2 x digital stereo speakers (2+2W/4Ω), in this manual. Speakers one on each side...
  • Page 18 2600mAh battery pack 1 x 32-Pin Po Go connector for docking Docking Connector station 1 x USB2.0 MIC-in 3.5 mm MIC-in jack Line-out 3.5 mm Line-out jack Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 19: Chapter 2: Operating Your Tablet Pc

    In this chapter, you will learn information about the use of the MRC 2000. Stopping the Tablet PC If you are new to tablet PCs, reading this chapter will help you learn the At the end of a working session, you can stop or shutdown the tablet PC operating basics.
  • Page 20: Using The Quick Buttons

    Chapter 2: Operating Your Tablet PC Using the Quick Buttons Setup the Function Key utility 1. Go to C:\ Utility\Function key_utility and run Nexcom-Functionkey- The MRC 2000 has some user-friendly quick buttons for quick access and Setup.exe convent operation. 2. Click <Next>.
  • Page 21 3. Take front button 1 as example. The button properties windows display the hotkey’s current setting and from the drop down menu, you can select the desired options. 6. Re-boot OS. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 22 Chapter 2: Operating Your Tablet PC MRC 2000 provide the default function options listed below: 5. If you wish to define your key setting, select’ ‘customize’’ 1 Backlight Down. 5-1 Select customize 2 Backlight UP. 5-2 Click Modify 3 Customize.
  • Page 23: Using The Fingerprint Feature

    (fingerprint only, fingerprint and a smart card etc.). Accessing Main Features The Biomenu The Biomenu gives you a quick access to Protector Suite QL’s features, such Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 24: Using The On-Screen Keyboard

    System Tray Icon The Protector Suite QL icon in the system tray indicates that the program MRC 2000 tablet PC comes with resistive touchscreen function and Active is running and gives access to functions that do not require fingerprint Digitizer (optional) feature. The touchscreen function only available when authentication.
  • Page 25: Using The Video Features

    Launch the CMOS Camera 1. Double click <Dorgem> icon from Desktop. 2. In Dorgem pop-up window, it displays the basic camera setting. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 26 5. Click OK and file store settings window shows below. 4. Click Add and choose storage type. 6. Fill in name of this setting and browser the URL you would like to put. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 27: Using The Communication Features

    8. The preview window displays the current capture screen. Aim at the Modulation OFDM DSSS/OFDM OFDM target and press the <PHOTO> button at the top right of the MRC 2000. Security Au- WPA and WPA2, 802.1 X, LEAP, EAP-TLS, PEAP-TLS, thentication and PEAP-MSCHAPv2 Encryption CKIP, TKIP, 64-bit and 128-bit WEP (for 802.11a/...
  • Page 28: Using The Bluetooth Wireless Feature

    Bluetooth feature is active (always ON) upon booting your tablet PC; and it is in the general discoverable and pair-able mode. Adding a device- Steps to take on the MRC 2000 1. From Desktop, go to Start > Run, type bthprops.cpl, and then click <OK>.
  • Page 29: Using The Gps Feature

    2. Insert the Installation Disc into CD-Rom drive and execute the “Gpsinfo.exe” file (the file also saved in C:\Utility\GPS_Utility). The MRC 2000 have the build-in GPS receiver module by default. Global Positioning System (GPS) uses a constellation of 24 (up to 32) medium earth orbit satellites to transmit and receive microwave signals to determine its current location.
  • Page 30 “VTG check box” - Some navigation or map software requires to receive VTG data output for during operation. Check the box to activate the VTG data output. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 31 “Longitude” – Display current longitude in E/W (East/West Hemisphere) Blue circle indicates that is being tracked and is being used in the cur- • Time (hhmmss) rent position. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 32: Using The 3.5G Feature

    To use the 3G feature on your tablet PC, you need to install the 3G SIM card, subscribe 3G service from your service provider, or network operator. Note: To install the SIM card, refer to Inserting SIM card section in CH1. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 33 5. System found the new hardware. agreement”, and press <Install>. 6. Go to device manager to ensure the device has been property installed. 4. The installation is completed, press <Finish>. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 34 2. Connecting to the Internet. 4. To place a telephone call, select <VOICE>, enter the phone number from on-screen numeric key pad. Be sure to connect MIC and Head- phone. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 35: Using Barcode Scanner Features (Optional)

    5. For more information, Select <Help>. Using Barcode Scanner Features (Optional) The MRC 2000 has optional Barcode Scanner. By default the Barcode AP is pre-installed in your Operating System. If you wish to add the Barcode Setup and using MRC 2000 Barcode MDL-2000 Scanner, please contact your sales for detail.
  • Page 36 7.The barcode number is shown at the bottom of the screen. 4. Set Baud rate to 9600, and 8 DatBits; No parity; 1 Stop Bit under COM3. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 37: Using Rfid Features (Optional)

    2. Place the RFID test card nearby the RFID reader. The reader is located on top left side of the unit. 5. Click <LOOP SELECT> again to stop the test. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 38: Chapter 3: Managing Power

    When dis- connecting the AC adapter, begin disconnecting from the electrical outlet and then disconnect from the tablet PC. A reverse procedure may cause Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 39: Charging The Battery Pack

    To read the battery level in Windows, go to is installed in the tablet PC Control Panel> Power Options> Power Meter. The Power meter icon could be set to Taskbar for easy access. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 40: Replacing The Battery Pack

    Power Management Do not attempt to disassemble the battery pack. The MRC 2000 supports ACPI (Advanced Configuration and Power Inter- face) for power management. The power management feature reduce the Purchase additional battery packs and fully charged them as up power consumption, thus conserve battery usage.
  • Page 41: Hibernation

    Deactivate Bluetooth wireless function when it is not in use. (see Chap- ter 2). 10. Turn off the tablet PC when it is not in use. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 42: Chapter 4: Expanding Your Tablet Pc

    480 MB/s for USB 2.0 devices. Your tablet PC has one mini USB (client) port for USB connection of PC or Laptop to transfer data and update information. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 43: Chapter 5: Using Bios Setup And System

    When redefining the communication ports to prevent any conflicts • When making changes to the Power Management configuration • When changing the password or making other changes to the secu- • rity setup Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 44: Moving Around And Making Selections

    You can always return to the Main setup screen by selecting the Select Item Main tab. The Main BIOS Setup screen is shown below. Change Field General Help Save and Exit Exit Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 45: System Overview

    Advanced BIOS Setup option by highlighting it using the <Arrow> keys. Backlight Configuration: The Advanced BIOS Setup screen is shown below. Select the options to enable/disable auto backlight sensor. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 46: Boot Menu

    If there are changes to hard drive, the boot device will be onboard USB ports. set to “None”. Hard Disk Drives: Boot Menu Display the Hard Disk information connected to the system. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 47: Security Menu

    Select the options to enable the protection feature to protect the Master Boot Record (MBR) from virus infection. Load Optional Defaults Save Setup data to CMOS Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 48: Warranty Period

    2.4 Product will be treated as “Out of Warranty” if except for 2.4.1 It expires the warranted period. 2.4.2 It had been altered by persons other than an authorized NEXCOM Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 49: Rma Procedure

    RMA that NEXCOM has determined not to be covered by the warranty will request form. be charged the NEXCOM standard repair fee for the repairing. If a RMA is determined to be not repairable, customer will be notified and product(s) may be returned to customer at their request;...
  • Page 50: Out Of Warranty Service

    LCD Panel, Battery Pack, Mount, Hold-Arm and so on. fault after the RMA process, NEXCOM reserves the right to claim for a All the fees are listed in the NEXCOM RMA Service Charge Table posted on NDF/NTF (No Defect/Trouble Found) Service Charge.
  • Page 51: Product End Of Support

    3rd-year 4th-year 5th-year ing, and characterize issues in an attempt to provide solution and work- Period around for the product; when it reaches its EOS Day, NEXCOM will only Main-Board Free Free provide limited support on a commercial effort basis.
  • Page 52 Note: The MRC 2000 already preload all the drivers in the Operating System. In the event that you have performed a We recommend you to create a driver folder for called “MRC 2000” to the clean install of Operating System, and need to install the device local HDD, (example, D:\MRC2000), and copy the drivers to this location.
  • Page 53 1. From Desktop, right click your mouse, select <Properties>. 4. In USB Device Properties, select <Update Driver…> 2. From the menu tab, select <Hardware>, then <Device Manager>. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 54 8.In Hardware Installation, select <Continue Anyway> twice. 6. In Hardware Update Wizard for install software for USB Device, select <Install from a list or specific location (advanced)). Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 55 11. In Hardware Installation, select <Continue Anyway>. 10. Found New Hardware Wizard will find 4 COM ports, need to install Drivers. Select <Next> to continue. 12.Click <Finish> to complete. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...
  • Page 56 13. Repeat 4 times from Step 3 to Step 12 to install other serial ports. 14. In Device Manager, shows all 4 COM ports have been installed suc- cessfully. 15. USB to COM driver installation complete. Copyright © 2009 NEXCOM International Co., Ltd. All Rights Reserved. MRC 2000 User Manual...

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