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If this document does not help you, please contact our after-sale email
support@eyoyousa.com
Eyoyo promises to provide a one-year warranty and lifetime technical support.
1.I cannot scan Interleaved 2/5 barcodes. Is there a way to enable them?
Answer:Please scan this setup code to enable it.(If there are other barcodes that
need to be turned on or off, please contact us at
2.dididi does not work after three sounds
Answer:No power, please to charge immediately
3.How do i pair this with scoutiq or any apps?
Answer:You don' t have to pair it. As long as it' s paired with your phone just open up
the app and go. A scan on your scanner acts like input on your phone. Wherever your
cursor is it'll put the scanned numbers.
4.My scanner is not holding charge anymore, where can I get a replacement
battery?
Answer:Normally scanner batteries are not supported for replacement or sale.
However, you can contact us through this email address to see if we can help
you---support@eyoyousa.com
5.Can it convert upc-a to ean 13?
Answer:Please scan the following setting code to enable it.
6.I want to add a tab key, how should I add it?
Answer:Please scan this setup code to enable it.
EY-036 QA
and we will be sure to help you as soon as possible.
support@eyoyousa.com)
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Table of Contents
Related Manuals for Eyoyo EY-036 QA
Summary of Contents for Eyoyo EY-036 QA
- Page 1 Eyoyo promises to provide a one-year warranty and lifetime technical support. 1.I cannot scan Interleaved 2/5 barcodes. Is there a way to enable them? Answer:Please scan this setup code to enable it.(If there are other barcodes that need to be turned on or off, please contact us at support@eyoyousa.com)
- Page 2 7.Are there any ways we can turn off the light when scanning? Answer:Scanning lights is not supported to be switched off. It is a treasure that assists the scanner to quickly identify barcodes. 8.Does it work with an iPhone??? Answer:Yes,it can work with your phone(iPhone, ipad, Samsung or any other brand). 9.What does the blue light on the scanner constantly flashing mean? Or is there any indication when the pairing is successful? Answer:The blue light is constantly blinking to indicate that the scanner is waiting to...
- Page 3 12.Can you configure the options for upc-a such as transmitting check digits ? Answer:Please scan the setup code below as you need. 13.Can you configure the options for upc-a such as transmitting or not the leading zeroes? Answer:Please scan the setup code below as you need. 14.Can this scanner be clipped to a Samsung Galaxy S21 plus smartphone for use? Answer:Support Phone Models: The screen size of the mobile phone is 5.7"-7"...
- Page 4 Answer:Please scan the setup code below to turn on/off sound. Also you can adjust the scanner sound level. 17.Does it work with Amazon seller/Scoutly/ebay pos app in Iphone? Answer:Yes, it can support work with Amazon seller/Scoutly/ebay pos app. 18.What type of usb connection does it use when attached to the phone? Answer:The scanner uses a Type C interface data cable for charging.
- Page 5 28. What is the warranty of this item? Answer: All of our products offer one year warranty and lifetime tech support. Any problems ideas, please contact Eyoyo Customer Service Team: support@eyoyousa.com, we will solve problem for you. 29.Will it work with Chromebooks? Answer:Not,it can't work with Chromebooks.
- Page 6 support@eyoyousa.com 31.My scanner is not scanning and the scanning beam in the scan window is constantly flashing, it does not stay on. Answer:Please contact our email support@eyoyousa.com 32.Can this scanner send multiple character prefix/suffix? Answer:Yes,it can add multiple character as prefix/suffix. Please contact our email support@eyoyousa.com...
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Questions and answers
При сканировании выдает частый короткий пик, не читает и не передает коды. Возникло после удержания кнопки(хотел выключить чтобы не пугаться громкого звука от устройства)