LG WM4000HBA-DLGX4001B Owner's Manual page 42

42 TROUBLESHOOTING
Problem
UE
UNBALANCE ERROR
, , ,
dE dE1 dEz dE4
DOOR OPEN ERROR
OE
WATER OUTLET
ERROR
tE
TEMPERATURE
SENSOR ERROR
FE
OVERFLOW ERROR
PE
PRESSURE SENSOR
ERROR
LE
MOTOR LOCKED
ERROR
svd
OVERSUDSING
DETECTION
PF
WATER LEVEL
SENSOR ERROR
FF
FROZEN ERROR
CL
CONTROL LOCK
FUNCTION
tcL
TUB CLEAN ALARM
The load is too small.
• Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing the automatic
rebalancing from working properly.
The door is not secured.
• Close and secure the door. If the message keeps appearing, unplug the power cord and
call for service.
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Control error.
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service
Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
A motor error has occurred.
• Allow the washer to stand for 30 minutes and then restart the cycle.
• If the error code is still displayed, call for service.
Oversudsing of detergent
• Do not add more than the manufacturer's recommended amount of detergent.
• To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle.
• If too many suds are detected during spinning, the washer stops to help prevent leaking.
Water level is too low or high compared to the load.
• Unplug the washer and wait for 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service.
Inlet hose, drain hose or drain pump is frozen.
• See Care in Cold Climates.
The Control Lock function is on to prevent anyone from changing cycles or operating
the washer.
• Turn off the Control Lock function in the control panel. See Control Lock under Options
and Extra Functions.
It is time to run the Tub Clean cycle.
• This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run
to clean the washer drum.
Possible Cause & Solution