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Symptoms
Appliance does not
operate.
Appliance stops for a
few minutes and then
restarts.
Buttons may not
function properly.
Door does not open.
Appliance is not filling
properly.
Water supply is turned off.
• Turn the water supply tap completely.
Controls are not set properly.
• Make sure that the programme is correctly set. Close the door and press
the Start/Pause button.
Door is open.
• Close the door and make sure that nothing is caught under the door
preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.
Control needs to be reset.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button.
Start/Pause was not pressed after a programme was set.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button. The appliance is turned off if the Start/Pause
button is not pressed within a certain time.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure is adequate.
Appliance is heating the water or making steam.
• The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
A motor protection device has been activated to prevent overheating of
the motor.
• This is normal. If the motor protection device is activated, the appliance
will stop for a few minutes and then start again.
The Child Lock option is activated.
• Deactivate the Child Lock option if necessary.
The door cannot be opened for safety reasons once the appliance starts.
• This is normal. You can safely open the door after
Inlet filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
TROUBLESHOOTING
Possible Cause & Solution
47
turns off.
H
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