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APPENDIX
Warranty
Warranty and Service Information
The LG Refrigerator comes with 1 + 4 or 9*(Selected Model) year warranty, from the date of purchase, that
comprises of a 1 year warranty on all Parts (except Consumables, Loose Plastic Parts, Glass) in the first year
and thereafter a 4 or 9*(Selected Model) year Additional warranty on the compressor, from the date of
purchase of the product, provided always that the warranty card bears the rubber stamp, date and
signature of our Authorised Dealer.
4 or 9*(Selected Model) YEAR ADDITIONAL WARRANTY ON COMPRESSOR
The 4 or 9*(Selected Model) year warranty on Compressor will continue even after the expiry of 1 year
period from the date of purchase. This warranty covers Compressor only. Gas/Gas Charging will be
charged to the customer. Gas charging is included only when compressor is defective & inoperative.
During the additional warranty period, it does not cover any part such as condenser, freezer, capillary,
suction line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within
the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service center,
Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to
standard visiting charges, as prevailing from time to time. During the warranty period, only the part
replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.
TERMS & CONDITIONS
1)
The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2)
Repairs & replacements will be carried out by the dealer from whom the product has been purchased,
or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence
during warranty period, it is advised to contact Authorized Service Centre directly or call our help line.
3)
Repairs under warranty shall be carried out by an authorized service personnel only. The details of
centralized help lines are attached.
4)
For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center,
it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit
to the authorized service center at its own cost and risk. All expenses incurred in collecting the units
or parts thereof from the company's authorized service center, as well as expenses incurred with
deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be
borne by the customer. Local Charges for transportation and handling charges may vary from
location to location. Customers are advised to verify before. In case the customer desires to bring the
unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5)
The concerned authorized service center will advise the customer whether to effect the repairs at site
or at the authorized service center.
6)
Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the
unit/parts in the unit due to dust accumulation on portions of the unit, general explanations/
returning, are not to be considered as defects.
7)
In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and
remain in force only for the unexpired period of the warranty. Replacement of parts would be purely
at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to
the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been
discontinued, it shall be replaced with the model of price equivalent at the time of purchase.
APPENDIX
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