Samsung HW-MS550 Full Manual
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FULL MANUAL
HW-MS550
Imagine the possibilities
Thank you for purchasing this Samsung product.
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your product at www.samsung.com/register

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Summary of Contents for Samsung HW-MS550

  • Page 1 FULL MANUAL HW-MS550 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 SAFETY INFORMATION SAFETY WARNINGS • To prevent injury, this apparatus must be securely attached to the floor/wall in TO REDUCE THE RISK OF ELECTRIC SHOCK, DO accordance with the installation instructions. NOT REMOVE THE COVER (OR BACK). • This product contains chemicals known to the NO USER-SERVICEABLE PARTS ARE INSIDE.
  • Page 3 Important Safety Instructions • Reorienting or relocating the receiving antenna. Read these operating instructions carefully • Increasing the separation between the before using the unit. Follow all the safety equipment and receiver. instructions listed below. Keep these operating • Connecting the equipment to an outlet that is instructions handy for future reference.
  • Page 4 12. Use only with the cart, stand, 2. During thunderstorms, disconnect the AC tripod, bracket, or table plug from the wall outlet. Voltage peaks due specified by the manufacturer, to lightning could damage the unit. or sold with the apparatus. 3.
  • Page 5 See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the Full Manual on Samsung’s on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from the website.
  • Page 6: Table Of Contents

    CONTENTS Checking the Components Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- Product Overview Front Panel / Right Side Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Connecting the Soundbar Connecting Electrical Power ------------------------- Connecting to your TV Method 1.
  • Page 7 Connecting an Amazon product Controlling your Soundbar with an Amazon device Using the Remote Control How to Use the Remote Control ------------------------- Adjusting the Soundbar volume with a TV remote control ------------------------- Using the Hidden Buttons ------------------------- Software Update Installing the Wall Mount Installation Precautions ------------------------- Wallmount Components...
  • Page 8: Checking The Components

    • For Soundbar wall mounting components, see page 31. • See page 33 for instructions on how to use the Holder-Cable. • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • The appearance of the accessories may differ slightly from the illustrations above.
  • Page 9: Product Overview

    02 PRODUCT OVERVIEW Front Panel / Right Side Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. Right Side of the Soundbar Display Displays the product’s status and current mode. -/+ (Volume) Button Adjusts the volume.
  • Page 10: Bottom Panel Of The Soundbar

    (TV-ARC) Wi-Fi SETUP SPK ADD POWER OUT (For TV) Connect the power cord of a Samsung TV connected to the Soundbar and mounted on the wall using a Wall Mount Kit (WMN300SB - not supplied). POWER IN Connect the Soundbar's AC power cable.
  • Page 11: Connecting The Soundbar

    Connect to the HDMI (ARC) jack on a TV. Wi-Fi SETUP / SPK ADD Connect to a wireless network (Wi-Fi) via the Samsung Multiroom app. • When disconnecting the power cable from a wall outlet, pull the plug. Do not pull the cable.
  • Page 12 • The POWER OUT jack is used to provide power to a Samsung TV mounted on the wall POWER using a Wall Mount Kit (WMN300SB - not (For TV) supplied). • The POWER OUT jack can connect only to Samsung TVs that use a 2-pin power cord and POWER IN consume 400 W or less.
  • Page 13: Connecting To Your Tv

    04 CONNECTING TO YOUR TV Hear TV sound from your Soundbar through wired or wireless connections. • When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. – When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that support Bluetooth.
  • Page 14: Connecting A Tv Using An Hdmi Cable

    3. Press the Left button on the remote control for 5 seconds to turn Auto Power Link on or off. • Auto Power Link is set to ON by default. (To turn off this function, turn off Auto Power using the Soundbar.) •...
  • Page 15: Method 2. Connecting Wirelessly

    3. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.) 4. Select “[AV] Samsung Soundbar MSxxx” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV Bluetooth device list.
  • Page 16 If the device fails to connect • If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar MSxxx”) appears in the list, delete it. • In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side panel of the Soundbar or on the remote control to switch to “BT PAIRING”...
  • Page 17: Connecting Via Wi-Fi

    Connecting via Wi-Fi Pre-connection Checklist 1. Confirm that your Samsung smart TV was released after 2014. This function is compatible only with Samsung smart TVs released after 2014. 2. Make sure your Wireless router (Wi-Fi) is ready and working. 3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
  • Page 18 (Wi-Fi) 2. The Soundbar outputs TV sound. For TVs released in 2015 1. Home menu  Sound  Speaker List  Select [AV] Samsung Soundbar MSxxx (Wi-Fi) 2. The Soundbar outputs TV sound. For TVs released in 2014 1. Home menu  Sound  Speaker Settings  Select Multiroom Link - Settings ...
  • Page 19: Connecting An External Device

    05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar. Connecting using an Optical or Analog Audio (AUX) Cable Right Side of the Soundbar BD / DVD player / Set-top box / Game console DIGITAL AUDIO IN (OPTICAL)
  • Page 20: Connecting Using An Hdmi Cable

    Connecting using an HDMI Cable Bottom of the Soundbar HDMI IN External Device HDMI OUT HDMI Cable (not supplied) HDMI OUT (TV-ARC) HDMI Cable HDMI IN (ARC) (not supplied) HDMI Right Side of the Soundbar 1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT jack on your digital device.
  • Page 21: Connecting A Usb

    06 CONNECTING A USB You can play music files located on USB storage devices through the Soundbar. Display USB port USB (5V 0.5A) Wi-Fi SETUP SPK ADD POWER DIGITAL AUDIO IN (For TV) (OPTICAL) HDMI IN WIRELESS POWER AUX IN HDMI OUT (TV-ARC) USB (5V 0.5A)
  • Page 22 File Format Type Compatibility list Extension Codec Sampling Rate Bitrate *.mp3 MPEG 1 Layer2 16KHz ~ 48KHz 80kbps~320kbps MPEG 1 Layer3 16KHz ~ 48KHz 80kbps~320kbps MPEG 2 Layer3 16KHz ~ 48KHz 80kbps~320kbps MPEG 2.5 Layer3 16KHz ~ 48KHz 80kbps~320kbps *.wma Wave_Format_MSAudio1 16KHz ~ 48KHz 56kbps~128kbps...
  • Page 23: Connecting A Mobile Device

    4. Play music files from the device, connected via Bluetooth, through the Soundbar. If the device fails to connect • If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar MSxxx”) appears in the list, delete it. • In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side panel of the Soundbar or on the remote control to switch to “BT PAIRING”...
  • Page 24 • You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function. • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar MSxxx” from the device’s scanned devices list will automatically change the Soundbar to “BT”...
  • Page 25 Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. • The Soundbar will be disconnected. • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED”...
  • Page 26: Method 2. Connecting Via Wi-Fi (Wireless Network)

    • Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or stereo sound mode. • To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the Samsung Multiroom app is required.
  • Page 27 ) at the top, and then select “Add Speaker”. 2. To connect the Soundbar to 2 Samsung wireless speakers and configure a surround sound system, follow the steps shown below. (You cannot set up a surround sound system using one audio device and one Soundbar.)
  • Page 28 08 CONNECTING AN AMAZON PRODUCT Connect and use with an Amazon product (Amazon Echo) Use an Amazon Echo product to control your speakers and enjoy music services provided by Amazon Echo. 1. Install SmartThings app to your mobile device. Android SmartThings app 2.
  • Page 29 • Amazon devices may not recognize names that contain elements such as special characters. Select Edit Select speakers Change name Save 4. In Alexa app, search “Samsung Wireless Audio” in Skills and select “ENABLE”. • Skip this step if you have the Skills set up already. Amazon Alexa app Select Skills Search...
  • Page 30 5. From Smart Home tap in Alexa app, complete “Discover Device”. Amazon Alexa app Select Smart Home Select Devices Discover device ENG - 24...
  • Page 31 Amazon Echo, such as news and weathers, can be accessed on your Amazon Echo product. • This feature may not be available in some countries. • This service is provided by Amazon and can be terminated at any time, Samsung does not assume responsibility of service availability. Use voice commands to control speakers.
  • Page 32 10 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power You can select from TREBLE, SYNC, REAR LEVEL, or REAR SPEAKER ON/OFF. • To adjust the TREBLE volume, select Sound Sound Control Control TREBLE, and then use the Up/Down buttons to adjust the volume within the -6 to +6 range.
  • Page 33 The Surround Sound function adds depth and a sense of space to sound. SMART Surround Each time you press this button, ON and OFF alternate. MODE SMART • ON : Play sound over all the speakers. Surround MODE Surround • OFF : You can hear the sound of the original source channel from several speakers. SOUND MODE You can select the desired sound effect by choosing STANDARD, MUSIC, CLEAR VOICE,...
  • Page 34 Anynet+ and Auto Power Link are controlled by the Right and Left buttons respectively. – Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable, you can control your Soundbar with the Samsung TV’s remote control.
  • Page 35 • After installing the Soundbar, you can adjust the Soundbar’s volume using the IR remote control that came with a Samsung TV. (If you do not want to use this function, when the Soundbar is on, press and hold the Surround button for 5 seconds. “OFF-TV REMOTE” appears in the Soundbar’s display and the function turns off.) To adjust the volume using only the Samsung TV remote control,...
  • Page 36 Using the Hidden Buttons Hidden Button Reference page Remote Control Button Function Surround TV remote control On/Off page 29 BT Paring page 17 (Source) Auto Power Down On/Off p (Play / Pause) page 27 (AUX mode) Left Auto Power Link ON/OFF page 7 Right Anynet+ ON/OFF...
  • Page 37 12 INSTALLING THE Wallmount Components WALL MOUNT 450mm Installation Precautions Wall Mount Guide (AH63-04369B) • Install on a vertical wall only. • Do not install in a place with high temperature or humidity. • Verify whether the wall is strong enough to Holder-Screw (2 EA) Screw (2 EA) support the product’s weight.
  • Page 38 2. Align the Paper Template’s Center Line with 5. Push a screw (not supplied) through each the center of your TV (if you are mounting Holder-Screw, and then screw each screw the Soundbar below your TV), and then fix firmly into a support screw hole. the Wall Mount Guide to the wall using tape.
  • Page 39 Assembling the Holder-Cable 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the As shown in the image, use the supplied Screw to Bracket-Wall Mounts on the Holder-Screws fix the Holder-Cable to the Soundbar, and then on the wall. use the Holder-Cable to organize any cables.
  • Page 40 Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The unit will not turn on.
  • Page 41 Multimedia Interface, and the HDMI Logo are found in the list of speakers when trademarks or registered trademarks of HDMI Samsung Multiroom app is run on the Licensing LLC in the United States and other mobile device (e.g. smartphone or countries.
  • Page 42 • If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair.
  • Page 43 LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited...
  • Page 44 Pine Brook, New Jersey 07058 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT WRITE Samsung Electronics America, Inc. 1-800-SAMSUNG IN THE US www.samsung.com/us/support 85 Challenger Road (726-7864) Ridgefield Park, NJ 07660 © 2017 Samsung Electronics Co., Ltd. All rights reserved.

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