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User Manual
OMB (OM46B OM55B)
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

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Summary of Contents for Samsung OMB Series

  • Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
  • Page 2: Table Of Contents

    Changing the Input source Before Installing the Product (Installation Source Schedule Guide) Web Browser Clone Product Samsung Workspace or Remote Workspace Installing the Wall Mount Installing the Wall Mount ID Settings Wall Mount Kit Specifications (VESA) Device ID Device ID Auto Set...
  • Page 3 A Product damage caused by customer's Troubleshooting Guide fault URL Launcher Others URL Launcher Settings Requirements Before Contacting Samsung Prevention of Afterimage Burn-in Customer Service Center What is afterimage burn-in? Testing the Product Recommended prevention practices Checking the Resolution and Frequency Check the followings.
  • Page 4: Before Using The Product

    Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property CAUTION damage. Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 5: Electricity And Safety

    Electricity and Safety Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire. " The following images are for reference only. Real-life situations may differ from what is Clean any dust around the pins of the power plug or the power socket with a dry cloth. shown in the images.
  • Page 6: Installation

    An increased internal temperature may cause a fire. Only use the power cable provided with your product by Samsung. Do not use the power cable with other products. Do not install the product in a poorly ventilated space such as An electric shock or fire may result.
  • Page 7 If the product is installed in an unusual location, the surrounding environment may cause a serious quality problem. Therefore, be sure to contact Samsung Customer Service Center before installation. (Places where many fine dusts are generated, places where chemicals are used,...
  • Page 8: Operation

    If the product is dropped or its appearance is damaged, turn off the • Product failure, an electric shock or fire may result. power switch and disconnect the power cord. Then contact Samsung Customer Service Center. During a lightning or thunderstorm, power off the product and disconnect the power cord.
  • Page 9 There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • Contact Samsung Customer Service Center for repairs. • An electric shock or fire may result. When you do not use the product for a long time due to vacation or other reason, disconnect the power cord from the power socket.
  • Page 10: Cleaning

    Cleaning Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. When you do not use the product for a long time, activate power-saving mode or set Warning the screen saver to moving-picture mode. Do not use or keep combustible spray or an inflammable substance near the product.
  • Page 11: Storage And Maintenance

    Cleaning the exterior and display • Contact Samsung Customer Service Center if the inside of the product needs cleaning (service fee will be charged). Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
  • Page 12: Preparations

    Chapter 02 Preparations Checking the Components " Contact the vendor where you purchased the product if any components are missing. Warranty card " The appearance of the components Quick Setup Guide Regulatory guide Power cord may differ from the images shown. (Not available in some locations) "...
  • Page 13: Ports

    Ports " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description OM46B/OM55B RS232C OUT Connects to MDC using an RS232C adapter. RS232C IN AUDIO OUT Outputs sound to an audio device via an audio cable.
  • Page 14: Anti-Theft Lock

    Anti-theft Lock " An anti-theft lock allows you to use the product securely even in public places. " The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. "...
  • Page 15: Before Installing The Product (Installation Guide)

    Before Installing the Product (Installation Ventilation Guide) " Contact Samsung Customer Service Center for further details. Installation on a Perpendicular Wall Minimum 100 mm To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
  • Page 16: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. • Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. Wall Mount Kit Specifications (VESA) •...
  • Page 17: Remote Control

    Remote Control " Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. " A button without a description in the image below is not supported on the product. Power on the product.
  • Page 18 Quickly select frequently used functions by Display information about the current input source. pressing it while a content is playing. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu.
  • Page 19: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...
  • Page 20: Connection Using An Dp Cable

    If this is the case, make sure to turn on the product first before turning on your " Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung shall not be held responsible for any issues from using a cable that is not VESA compliant.
  • Page 21: Connecting An External Monitor

    Connecting an External Monitor • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. " Only the ports that are marked as DAISY CHAIN are supported. Connecting parts may differ in different products. "...
  • Page 22: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI-DVI Cable " Connecting parts may differ in different products. • Do not connect the power cable before connecting all other cables. • Audio will not be enabled if the product is connected to a video device using an HDMI-DVI Ensure you connect a source device first before connecting the power cable.
  • Page 23: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable " Connecting parts may differ in different products. " Connecting parts may differ in different products. " Make sure to connect the same color connectors together. (white to white, red to red, etc.) LAN IN LAN OUT AUDIO OUT...
  • Page 24: Changing The Input Source

    Edit → ENTER E Edit the name and device type of a connected external device. MagicInfo S Web Browser Screen Mirroring Samsung Workspace HDMI 2 DisplayPort HDMI 1 • The list can include the following source devices. Source devices on the list differ depending on the selected source.
  • Page 25: Web Browser

    Home Page Set the website to display when the web browser is refreshed. Search Engine • Samsung Display Custom If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Custom Results page. Choose the search engine you want to use.
  • Page 26 Read Before Using the Web Browser Function Privacy & Security Read this information before using the Web Browser function. Ask websites not to track you. Do Not Track • File download is not supported. • Use / Do not use •...
  • Page 27: Samsung Workspace Or Remote Workspace

    Samsung Workspace or Remote Workspace " This function may not be supported depending on the model. " Make sure that the product is connected to the network. " Be sure to connect your keyboard and mouse before starting this function.
  • Page 28: Multiple Display Control

    Chapter 04 Multiple Display Control Control multiple display devices connected to a PC simultaneously. Cable Connection • Pin assignment 1 2 3 4 5 5 4 3 2 1 RS232C Cable Interface RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps 6 7 8 9...
  • Page 29: Lan Cable

    LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- STEREO Male type PLUG Pin No Standard Color Signal (3.5ø) White and orange Orange White and green Blue...
  • Page 30 Cross LAN cable (PC to LFD) • Connector : LAN IN Direct LAN cable (PC to HUB) Signal Signal Signal Signal...
  • Page 31: Connection

    Connection • Connection 3 " Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the Monitor 1 Monitor 2 Monitor 3 Monitor 4 product. " Connecting parts may differ depending on the model. •...
  • Page 32: Control Codes

    Control Codes • All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed. Viewing control state (Get control command) E.g.
  • Page 33 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 34 Input source control • Header Command Data length Ack/Nak r-CMD Val1 • Function Checksum The input source of a product can be changed using a PC. "Input 0xAA 0xFF 0x14 Source" • Viewing input source state (Get Input Source Status) "Input Source": An input source code to be set on a product.
  • Page 35 Screen size control Video Wall Mode Control • Function • Function The screen size of a product can be changed using a PC. Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.
  • Page 36 Safety Lock Video Wall On • Function • Function PC can be used to turn the Safety Lock On function on or off on a product. Turn Video Wall on or off on the product from your computer. This control is available regardless of whether or not the power is turned on. •...
  • Page 37 Video Wall User Control Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) • Function Turn the Video Wall function on or off on the product from your computer. Set Number Data •...
  • Page 38 Wall_Div: Video Wall Divider code assigned to the product 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F...
  • Page 39: Using Mdc

    "Finish" to run the MDC program immediately. For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. (http://displaysolutions.samsung.com) The MDC Unified shortcut icon will be created on the desktop after installation.
  • Page 40: Player Feature

    Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
  • Page 41: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote control Menu Description You can play, pause, or skip the content on the playlist by pressing buttons on the remote control.
  • Page 42: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM → local BGM → video file in the main frame selected by the •...
  • Page 43 Video codecs Frame rate Bit rate File Extension Container Video Codec Resolution Audio Codec (fps) (Mbps) *.avi 4096 x 2160: 30 H.264 BP/MP/HP *.mkv 3840 x 2160: 60 4096 x 2160 *.asf HEVC (H.265 - Main, Main10) *.wmv Dolby Digital Motion JPEG 3840 x 2160 *.mp4...
  • Page 44 Other restrictions Audio decoders • Codecs may not function properly if there is a problem with the content. • WMA is supported up to 10 Pro 5.1 channels, M2 profile. • Video content does not play or does not play correctly if there is an error in the content or •...
  • Page 45 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension : ppt, pptx – Extension : pdf – Extension : .doc, .docx – Version : Office 97 ~ Office 2013 –...
  • Page 46: Schedule

    Schedule You can check the schedule imported from a selected storage device. Description HOME → Schedule → ENTER E Select the saved location of the schedule. Schedule Sunday, January 14 08:45 AM Create/Edit/Delete/View schedule of content playback. Internal Memory Schedule your content on a local channel. Send Delete Select to create a...
  • Page 47: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the...
  • Page 48: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Set a unique ID number for each product. " Press u/d to select a number, and press E. " Enter the number you want using the number buttons on the remote control. Device ID Auto Set This feature automatically allots an ID number to a device connected via an RS232C cable.
  • Page 49: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the HOME →...
  • Page 50: Screen Position

    Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To rearrange products, use the direction buttons on the remote control to move a product to another desired number.
  • Page 51: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status " The displayed image may differ depending on the model.
  • Page 52: On/Off Timer

    On/Off Timer " You must set Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choice. The power is turned on with the specified volume or input source.
  • Page 53: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  • Page 54: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. " You must set Clock Set before you can use this feature. • / On: Set whether or not to use Ticker. HOME →...
  • Page 55: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " This function may not be supported depending on the model. " To use the URL Launcher feature, set Play via URL Launcher in System.
  • Page 56: Url Launcher Settings

    URL Launcher Settings " For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " This function may not be supported depending on the model. • Install Web App: Enter URL to install the web application. HOME →...
  • Page 57: Menu

    Chapter 06 Menu Picture Description Backlight Brightness Contrast Your product has several options for adjusting picture quality. Sharpness " You can adjust and store settings for each external device you have connected to an input on the product. " Lowering picture brightness reduces power consumption. Color Temperature It sets color temperature.
  • Page 58 Description Advanced Settings White Balance Adjust the color temperature of the picture so that white objects appear brighter. " This function may not be supported depending on the model. • 2 Point Adjust red, green, and blue luminosity levels in two sections for precise white balance optimization. •...
  • Page 59 Description Advanced Settings Input Signal Plus Expands the input signal range for HDMI connections. " When Input Signal Plus is set to On, up to the 4096 x 2160p @ 60 Hz resolution is supported. When Input Signal Plus is set to Off, up to the 1920 x 1080 @ 60 Hz resolution is supported. (Supported model : OM46B) When Input Signal Plus is set to Off, up to the 4096 x 2160 @ 30 Hz resolution is supported.
  • Page 60 Description Picture Options Color Tone Select the color tone that best suits your viewing preferences. " Settings can be adjusted and stored for each external device connected to an input on the product. " Available options may vary depending on the product. Digital Clean View Reduce picture noise to avoid distractions such as flickering.
  • Page 61 Description Picture Size Settings Choose size and aspect ratio picture displayed on screen. " The Picture Size Settings menu is only enabled in landscape mode. Picture Size Different screen adjustment options are displayed depending on the current input source. " Available functions may differ depending on the model or input signals. "...
  • Page 62: Onscreen Display

    OnScreen Display Description Display Orientation Onscreen Menu Orientation Select whether the onscreen menu should be displayed in landscape or portrait orientation. " This function may not be supported depending on the model. Source Content Orientation Rotate the product screen orientation. "...
  • Page 63 Description Message Display Source Info Select whether to display the source OSD when the input source changes. No Signal Message Select whether to display the no-signal OSD when no signal is detected. The message No Cable Connected will appear if no source device is connected. MDC Message Select whether to display the MDC OSD when the product is controlled by the MDC.
  • Page 64: Network

    Network Description Network Status You can check the current network and Internet status. Open Network Settings Configure network settings to connect to an available network.
  • Page 65: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below.
  • Page 66 Set the network connection to use Internet services such as perform software upgrades. How to set up manually Select Open Network Settings. The Open Network Settings session starts. Automatic Open Network Settings (Wired) The network test screen appears and the verification process starts. Press Cancel. The verification process stops.
  • Page 67 " Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to the server using port number 7001, check with your server administrator to find the correct port number and then change the port number.) " For the MagicInfo Server user guide, visit the following website: http://displaysolutions.samsung.com → Support → Resources → MagicInfo Web Manual.
  • Page 68: System

    System Description Accessibility Voice Guide Settings • Voice Guide Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. " Volume, Speed Pitch are enabled only when Voice Guide is set to On.
  • Page 69 Description Time You can configure Clock Set or DST. Configure various time-related settings. Clock Set Select Clock Set. Select Date or Time, and then press E. Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to move from one entry field to the next.
  • Page 70 Description Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. Max. Power Saving Conserve power by turning off PC monitor when PC is not used for certain time. "...
  • Page 71 Description Eco Solution Eco Sensor Automatically adjust the picture brightness based on the ambient light level. " If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with energy standards.
  • Page 72 Description Fan Settings Fan Control Selects auto or manual for the fan speed settings. Fan Speed Setting Sets the fan speed within a range of 1 and 100. " Enabled when Fan Control is set to Manual. External Device Manager Manage external devices connected to your signage.
  • Page 73 MagicInfo Premium application and published to the USB device you are using. The MagicInfo Premium application program is available on the website. (http:// displaysolutions.samsung.com) " When published to a USB device, your Published Content is saved to Contents and Schedules folders in the root folder of the connected USB device.
  • Page 74 Description Security Remote Management You can Allow Deny external commands to access your product via a network. Secured Protocol Secure the protocol between this device and other devices. • SNMP Settings Set up your ID and password for the SNMP connection. "...
  • Page 75 Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 76 Troubleshooting for Anynet+ Problem Possible Solution • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
  • Page 77 " You can download a custom logo into the product from an external USB device. " The file name of the custom logo you want to download must be saved as “samsung” in all small letters. " When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.
  • Page 78 Description General Game Mode When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by selecting game mode. " If you connect other external devices while Game Mode is on, the screen may not be in good condition. Empty Storage Delete files to make space for new content.
  • Page 79: Support

    • Updating via USB Device Download the update package from Samsung's website to a USB storage device and then connect the device to the product to update the product's software. " Remember to save the update package to the top-most directory of the USB device. Otherwise, the product will not be able to find the update package.
  • Page 80: Troubleshooting Guide

    Chapter 07 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product " Follow the instruction on the right to test your product before Check if your product is operating normally by using the product test function. requesting for service. If the problem persists, contact Samsung If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.
  • Page 81: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check that the cable between the product and the PC is connected correctly. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card.
  • Page 82 Screen issue The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to 'Preset There are shadows or ghost images left on the screen.
  • Page 83 Check the cable connections. I see red, green, and blue. This issue may happen when the panel of the product is defective. Contact a Samsung Service Center to resolve the issue. The screen may freeze when a resolution other than the recommended resolution is used or The display looks unstable and then freezes.
  • Page 84 Sound issue (For models with built-in speakers) If an HDMI cable or a DP cable is connected, check the audio output settings on the PC. Go to Sound and change Sound Output to Internal. If a source device is used •...
  • Page 85 Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. Touch function issues Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using Touching does not work when PC connection is used.
  • Page 86 Other issue Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product. There is no sound in HDMI mode. If these issues occur, connect an audio cable along with the HDMI cable.
  • Page 87: Specifications

    Chapter 08 Specifications General Model Name OM46B OM55B " Horizontal Frequency The time required to scan a single Size 46 CLASS (45.9 inches / 116.8 cm) 55 CLASS (54.6 inches / 138.7 cm) line from the left to the right side Panel of the screen is called a horizontal Display area...
  • Page 88 This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. • For detailed device specifications, visit the Samsung website.
  • Page 89: Preset Timing Modes

    Preset Timing Modes Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 800 49.702 59.810 83.500 The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong VESA, 1280 x 1024 63.981 60.020...
  • Page 90: Appendix

    External impact or drop. " When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separately sold product unspecified by Samsung. service technician in the following cases. •...
  • Page 91: Prevention Of Afterimage Burn-In

    20:30 20:30 Such a voltage difference between electrodes increases with time and makes the liquid crystals SAMSUNG SAMSUNG thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 21:10...
  • Page 92: License

    In the case of using open source software, Open Source Licenses are available on the DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE. product menu. For information on the Open Source License Notice, contact Samsung Open Source (http:// opensource.samsung.com)

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