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Rapyd INGENICO MOVE 5000 Getting Started

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Summary of Contents for Rapyd INGENICO MOVE 5000

  • Page 2: Table Of Contents

    Rapyd Getting Started with The Ingenico Move 5000 TABLE OF CONTENTS WHAT’S IN THE BOX GETTING STARTED SETTING UP CHANGING TILL ROLL CARING FOR YOUR TERMINAL FUNCTION KEYS TURNING ON THE MOVE 5000 TURNING OFF THE MOVE 5000 SETTING UP BLUETOOTH...

  • Page 3: What's In The Box

    Rapyd Getting Started with The Ingenico Move 5000 WHAT’S IN THE BOX In your pack, you will receive: Ingenico Move 5000 Bluetooth charging base unit Power cord Ethernet cable SIM card (installed) GETTING STARTED When you receive your terminal, you should:...

  • Page 4: Changing Till Roll

    Rapyd Getting Started with The Ingenico Move 5000 CHANGING TILL ROLL 1. Hold the terminal in one hand, with the screen facing you. 2. Use two fingers on the other hand to lift and release the printer cover. 3. Open It Completely, and remove the used roll tube.

  • Page 5: Function Keys

    Rapyd Getting Started with The Ingenico Move 5000 FUNCTION KEYS The Move 5000 has touch screen function keys, and can be used as shortcuts, as described below. Can be used for F1-F4 shortcuts Press to enter the application menus from Menu the idle (READY) screen.

  • Page 6: Turning On The Move 5000

    Rapyd Getting Started with The Ingenico Move 5000 TURNING ON THE MOVE 5000 Press the green Confirm key to turn on the terminal. TURNING OFF THE MOVE 5000 Press the yellow Clear key, and the Dot key together to turn o the terminal.

  • Page 7: Connecting Your Move 5000 To Wi-Fi

    Rapyd Getting Started with The Ingenico Move 5000 CONNECTING YOUR MOVE 5000 to WI-FI To connect to Wi-Fi: 1. Press the F3 key on the home screen. 2. Select Control Panel From The Menu. 3. Then select Terminal Settings .

  • Page 8: Supervisor Menu And Password

    After three bad reads the terminal will prompt you to swipe the card. 5. DO NOT remove the card until instructed to do so by the terminal. 6. The terminal connects to Rapyd for authorisation. 7. If the transaction authorised then an “ AUTH CODE ” will be shown.

  • Page 9: Refunding A Sale

    6. Enter the transaction amount and press Confirm . 7. The terminal connects to Rapyd for authorisation and will prompt you to choose “Decline” or “Accept”. 8. The result of the CSC/AVS check is displayed, and the two receipts are printed.

  • Page 10: End Of Day Reports

    Rapyd Getting Started with The Ingenico Move 5000 END OF DAY REPORTS Press the key twice, and then select REPORTS . Key in the Supervisor password and press Confirm . The following reports are available: END OF DAY : This prints both the “Z REPORT” and the “BANKING” report.

  • Page 11: Finding Out More

    Rapyd Getting Started with The Ingenico Move 5000 FINDING OUT MORE If you want to know more about how to use any of our products, go online to https://rapyd.net. CONTACTING RAPYD If you have general queries, contact Customer Support , on 0808 204 0349. For Republic of Ireland customers, it's +44 808 204 0349 To talk to Technical Support , call 0808 204 0347.

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