Zip GP-SUPA004 Instruction Manual

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Instruction Manual

Zip DVR Manual V3

V8.2.2

20220712

ZipDVR.com

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Page 2: Table Of Contents
1 Introduction ........................1 2 Specification ........................3 3 Installation Guidlines ...................... 4 Part 2 Models 1 Zip Lite 2MP DVR ......................5 LITE004 - Rear Panel ............................6 LITE004 - Front Panel ............................7 LITE008 - Rear Panel ............................8 LITE008 - Front Panel ............................
Page 3 Video Menu - Video - IP Channels - Connecting IP Cameras To A DVR ..........133 Video Menu - Video - IP Channels - Adding Zip IP Cameras ..............135 Video Menu - Video - IP Channels - Searching For Cameras ..............137 Video Menu - Video - IP Channels - IP Camera Settings ................
Page 4 Video Menu - Video - IP Channels - Adding Cameras From A Zip Recorder ......... 148 Video Menu - Video - IP Channels - Adding Multiple Cameras From A Zip Recorder ......151 Video Menu - Video - IP Channels - Adding Cameras From An Alien DVR ..........153 Video Menu - Video - IP Channels - Managing IP Cameras ..............
Page 5 Part 14 System Menu 1 System Menu - General ....................301 System Menu - General - ZIP Channel ....................304 System Menu - General - Date And Tim e ....................307 System Menu - General - Ouput Configuration ..................310 System Menu - General - Output Configuration - Live Out ..............
Page 6 Zip DVR Manual V3 1 Setup Email ........................ 354 Setup Em ail - Gm ail ............................. 354 Setup Em ail - Yahoo ............................ 357 2 Recover Forgotton Password ..................360 Part 18 Useful Links Part 19 Software & Apps Part 20 Troubleshooting...
Page 7: Part 1 Overview
16 channel DVR eight additional IP cameras. This means that a 4 channel Zip DVR can support up to 6 channels, the 8 channel DVR up to 12 channels and the 16 channel DVR up to 24 camera channels. This gives you up to 50% extra channel availability which is a real benefit for the customer.
Page 8 Zip DVR Alarm Options The range of alarm inputs on the Zip DVR for the Supa and Xtreme ranges is one per channel i.e 4 for 4 channel, 8 for 8 and 16 for 16 channel. These units have one output alarm.
Page 9: Specification
Index 1.2 Specification LITE SUPA-S XTRA Channels Compressi H265 / H264 H265 / H264 H265 / H264 TVI / CVI / AHD / TVI / CVI / AHD / TVI / CVI / AHD / Input Analogue (CVBS) / IP Analogue (CVBS) / IP Analogue (CVBS) / IP 30 fps 15 fps 15 fps 11 fps 25 fps 25 fps...
Page 10: Installation Guidlines
6. The power adaptor on the recorder must only be used to power one recorder because connecting additional equipment can cause the recorder to reboot due to insufficient power. Models Zip recorders are available in the following models: · Lite 2MP (1080P) up to 16 channels ·...
Page 11: Zip Lite 2Mp Dvr
Index 2.1 Zip Lite 2MP DVR The Zip Lite DVR is available as 4 channel, 8 channel and 16 channel unit. Rear Panel Connections Diagram LITE004 - 4Ch LITE008 - 8Ch LITE016 - 16Ch Front Panel Controls LITE004 - 4Ch...
Page 12: Lite004 - Rear Panel
Zip DVR Manual V3 2.1.1 LITE004 - Rear Panel Name Function Audio Out RCA/Phono connector for audio output 4 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input Audio In RCA/Phono connector for audio input HDMI HDMI video and audio output DB15 connector for VGA output.
Page 13: Lite004 - Front Panel
Index 2.1.2 LITE004 - Front Panel Name Function CH1 ~ CH4 Display a full screen image for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback. A full PLAY/PAUSE description of the playback settings are detailed in the Playback Screen section.
Page 14: Lite008 - Rear Panel
Zip DVR Manual V3 2.1.3 LITE008 - Rear Panel Name Function Audio In RCA/Phono connector for audio input Audio Out RCA/Phono connector for audio output Video In 8 BNC connectors for HD-TVI, CVI, AHD & analogue video input HDMI HDMI video and audio output DB15 connector for VGA output.
Page 15: Lite008 - Front Panel
Index 2.1.4 LITE008 - Front Panel Name Function SEARCH View the Playback screen MUTE Mute and un-mute live audio Cycle through channels 1 ~ 8 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 16: Lite016 - Rear Panel
Zip DVR Manual V3 2.1.5 LITE016 - Rear Panel Name Function Audio In RCA/Phono connector for audio input Audio Out RCA/Phono connector for audio output 16 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input HDMI HDMI video and audio output DB15 connector for VGA output.
Page 17: Lite016 - Front Panel
Index 2.1.6 LITE016 - Front Panel Name Function SEARCH View the Playback screen Displays a quad view. Keep pressing to cycle though camera MUTE layouts. Cycle through channels 1 ~ 16 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 18: Zip Supa 5Mp Dvr
Zip DVR Manual V3 2.2 Zip Supa 5MP DVR The Zip Supa DVR is available as 4 channel, 8 channel and 16 channel unit. Rear Panel Connections Diagram SUPA004 - 4Ch SUPA008 - 8Ch SUPA016 - 16Ch Front Panel Controls...
Page 19: Supa004 - Rear Panel
Index 2.2.1 SUPA004 - Rear Panel Name Function CVBS Out BNC Socket for CVBS (analogue) monitor output Audio Out RCA/Phono connector for audio output 4 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input Audio In RCA/Phono connectors for audio input HDMI HDMI video and audio output e-SATA...
Page 20: Supa004 - Front Panel
Zip DVR Manual V3 2.2.2 SUPA004 - Front Panel Name Function CH1 ~ CH4 Display a full screen image for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback. A full PLAY/PAUSE description of the playback settings are detailed in the Playback Screen section.
Page 21: Supa008 - Rear Panel
Index 2.2.3 SUPA008 - Rear Panel Name Function Audio In RCA/Phono connectors for audio input Audio Out RCA/Phono connector for audio output CVBS Out BNC Socket for CVBS (analogue) monitor output 8 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input HDMI...
Page 22: Supa008 - Front Panel
Zip DVR Manual V3 2.2.4 SUPA008 - Front Panel Name Function SEARCH View the Playback screen MUTE Mute and un-mute live audio Cycle through channels 1 ~ 8 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 23: Supa016 - Rear Panel
Index 2.2.5 SUPA016 - Rear Panel Name Function 16 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input e-SATA e-SATA for added external HDD connections Interface DB15 connector for audio inputs 9-16 + CVBS BNC - Lead Audio In Supplied (Secondary)
Page 24: Supa016 - Front Panel
Zip DVR Manual V3 2.2.6 SUPA016 - Front Panel Name Function SEARCH View the Playback screen MUTE Mute and un-mute live audio Cycle through channels 1 ~ 16 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 25: Zip Xtreme 4K Dvr
Index 2.3 Zip Xtreme 4K DVR The Zip Xtreme DVR is available as 4 channel, 8 channel and 16 channel unit. Rear Panel Connections Diagram XTRA004 - 4Ch XTRA008 - 8Ch XTRA016 - 16Ch Front Panel Controls XTRA004 - 4Ch...
Page 26: Xtra004 - Rear Panel
Zip DVR Manual V3 2.3.1 XTRA004 - Rear Panel Name Function CVBS Out BNC Socket for CVBS (analogue) monitor output Audio Out RCA/Phono connector for audio output 4 BNC connectors for HD-TVI, CVI, AHD & analogue video Video In input...
Page 27: Xtra004 - Front Panel
Index 2.3.2 XTRA004 - Front Panel Name Function CH1 ~ CH4 Display a full screen image for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback. A full PLAY/PAUSE description of the playback settings are detailed in the Playback Screen section.
Page 28: Xtra008 - Rear Panel
Zip DVR Manual V3 2.3.3 XTRA008 - Rear Panel Name Function e-SATA e-SATA for added external HDD connections Interface CVBS Out BNC Socket for CVBS (analogue) monitor output Audio Out RCA/Phono connectors for audio output 8 BNC connectors for HD-TVI, CVI, AHD & analogue video...
Page 29: Xtra008 - Front Panel
Index 2.3.4 XTRA008 - Front Panel Name Function SEARCH View the Playback screen MUTE Mute and un-mute live audio Cycle through channels 1 ~ 8 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 30: Xtra016 - Rear Panel
Zip DVR Manual V3 2.3.5 XTRA016 - Rear Panel Name Function Audio In DB15 connector for audio inputs 5-16 (Secondary) e-SATA e-SATA for added external HDD connections Interface Audio In RCA/Phono connectors for audio inputs 1-4 (Primary) CVBS Out BNC Socket for CVBS (analogue) monitor output...
Page 31: Xtra016 - Front Panel
Index 2.3.6 XTRA016 - Front Panel Name Function SEARCH View the Playback screen MUTE Mute and un-mute live audio Cycle through channels 1 ~ 16 and display a full screen image CH-/CH+ for the selected channel Press to cycle though camera layouts View the Playback screen and play/pause playback.
Page 32: Part 3 Setup
Zip DVR Manual V3 Setup The Setup section will guide you through some basic steps required when using the recorder for the first time. 3.1 Setup - Admin Setup When you run the recorder for the first time you are required to set your password immediately in order to protect your privacy.
Page 33 Index The Password Strength bar gives you an indication as to how secure your password is. A low strength password may be easy for somebody to guess where as a high strength password would keep you more secure. Ideally you would aim for as strong of a password as possible by using at least 8 characters and a combination of letters and number.
Page 34 Zip DVR Manual V3 3. When finished release the left mouse button. 4. You will be asked to draw the same pattern again to confirm it. The window will close when successful. To unlock the recorder using an unlock pattern simply re-draw the pattern in the same way.
Page 35: Setup - Hard Drive Installation
Index 3.2 Setup - Hard Drive Installation If you are installing your own hard drives you will need to follow the steps below: 1. Power down the recorder and disconnect it from the power source. 2. Remove the screws holding the top cover to the rear panel and then remove the top cover.
Page 36: Setup - Powering
Zip DVR Manual V3 3.3 Setup - Powering Each Zip DVR is supplied with the relevant power supply. If you plan to power the DVR via another source the following table describes the power source required for each Zip DVR model:...
Page 37: Part 4 Operation
Index Operation The Operation section shows how you can interact with the recorder using the IR remote control, USB mouse, on-screen keyboard and Live View menu. 4.1 Operation - IR Remote Control Button Name Function / Description Control a specific recorder.
Page 38 Zip DVR Manual V3 Button Name Function / Description Display playback Play screen / Resume video when paused Start recording of Record selected channel Stop video playback / Stop Stop recording on selected channel Pause video during Pause playback Controlling Multiple Recorders...
Page 39: Operation - Usb Mouse Control
Index 4.2 Operation - USB Mouse Control Name Action Function / Description Live view: display Quick Setting toolbar Single Click Menu: select and enter Live view: drag channel Left-Click Privacy Masking and Motion Detection: select target Click & Drag area Digital zoom-in: zoom in to target area Live view: show menu Right-Click...
Page 40: Operation - Virtual Keyboard
Zip DVR Manual V3 4.3 Operation - Virtual Keyboard You will see the virtual keyboard automatically on the screen anytime you need to enter data. Function / Description Delete character to left of the cursor Confirm input Switch keyboard to upper case letters and symbols...
Page 41: Operation - Live View Menu
Index 4.4 Operation - Live View Menu The Live View menu, also called the Right Click Menu, gives you quick access to the Main Menu of the recorder, useful functions and realtime display settings. In Live View mode, right click the mouse button on any channel to see the Live View Menu.
Page 42 Zip DVR Manual V3 Auto Switch Start and stop automatic switching between the camera images. You can set the auto switch layout and the amount of time the recorder displays each camera in the General - Output Configuration section. Volume Adjust the output audio volume of the recorder.
Page 43: Operation - Live View Menu - Manual Mode
Index 4.4.1 Operation - Live View Menu - Manual Mode The Manual Mode screen allows you to manually trigger recording for individual channels and manually trigger alarm the alarm relay as described below. Manual Record This screen shows you which cameras are currently recording and allows you to manually start camera's recording.
Page 44 Zip DVR Manual V3 31/08/2023 ZipDVR.com...
Page 45: Operation - Live View Menu - Info Screen
Index 4.4.2 Operation - Live View Menu - Info Screen The Info screen can be used as a quick reference to hardware, software, camera and networking configurations. It's the fastest way to check settings or identify problems without having to log in to the recorder. Information The information screen shows all the key details of the recorder from model and serial number to firmware version and P2P ID.
Page 46 Zip DVR Manual V3 Record Info A nice concise screen which shows the recording settings for each camera. A fast way to check what's recording and at what quality. You can see information on the Record State to check if the channel is currently recording, the Record Switch which shows if the channel has permission to record, the Stream Type, Resolution, FPS and Bitrate.
Page 47 Index Network State A useful screen for networked recorders as it has all your network settings in one place. Great for troubleshooting as you can quickly check if all your ports and addresses are correct. © 2023 System Q Ltd ZipDVR.com...
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Page 49: Operation - Live View Toolbar
Index 4.5 Operation - Live View Toolbar The Live View Tool Bar is displayed by clicking the left mouse button when the mouse pointer is over the camera image of the channel you wish to control. The tool bar is displayed in the near the bottom of the screen during single channel view and directly above or below the selected camera's image during multi channel view.
Page 50: Operation - Live View Toolbar - Ptz Controls
You can choose which UTC standard is used for sending commands to the camera from the Protocol drop down list. COAX1 is the protocol used by our Zip CCTV cameras and is the most widely used. However, if you have a UTC compatible camera which doesn't appear to respond to commands try switching COAX2.
Page 51 Index UTC Controls Explained The buttons in the left hand panel are used to zoom and focus the camera as well as configuring the camera's menu settings as explained below. Icon Name Function Up and Down arrows zoom in and out respectively. Zoom Most motorised lens cameras have auto focus which should occur automatically after you adjust the zoom.
Page 52: Operation - Live View Toolbar - Ptz Controls - Ptz
Zip DVR Manual V3 4.5.1.2 Operation - Live View Toolbar - PTZ Controls - PTZ In the PTZ control screen you can dictate the movement, zoom, focus and iris of compatible PTZ cameras. Camera Selection You can select which camera you want to control from the Camera drop down list.
Page 53 Index PTZ Controls Explained The buttons in the left hand panel are used to control the camera's movement and configuring the camera's menu settings as explained below. The options available will vary depending on the capabilities of the camera itself. Icon/Contro Name Function...
Page 54: Operation - Live View Toolbar - Ptz Controls - Preset
Zip DVR Manual V3 4.5.1.3 Operation - Live View Toolbar - PTZ Controls - Preset The Preset screen is where you can create presets, call presets and manage cruises. Camera Selection You can select which camera you want to control from the Camera drop down list.
Page 55 Index Preset Controls Explained The buttons in the left hand panel are used to position the camera when saving preset locations, creating presets, calling presets, removing presets and starting/stopping cruises. The options available and functions may vary depending on the capabilities of the PTZ itself. Icon/Control Name Function...
Page 56 Zip DVR Manual V3 Total Presets The Total number shows the total number of presets currently in Preset List. Preset List The Preset List displays all of the previously set and saved presets in numeric order. No.: This column shows the Preset Number assigned to the previously saved camera position.
Page 57: Operation - Live View Toolbar - Digital Zoom
Index 4.5.2 Operation - Live View Toolbar - Digital Zoom When you click the digital zoom icon you will notice a small window appears in the bottom right corner of the screen repeating the camera's image. If you are viewing a multi-channel layout the selected channel will be displayed full screen.
Page 58: Operation - Live View Toolbar - Colour Settings
Zip DVR Manual V3 4.5.3 Operation - Live View Toolbar - Colour Settings When you you click the Colour Settings icon the following window will be displayed. Camera: The camera drop down list allows you to choose which camera you want to configure the colour setting for.
Page 59: Operation - Live View Toolbar - Add Customised Tag
Index 4.5.4 Operation - Live View Toolbar - Add Customised Tag When you see an incident happen in real time during Live View, you can click Add Customised Tag to flag the incident in the recorded footage and then quickly find it again at a later stage as shown in the Playback - Tag section .
Page 60: Part 5 Smart Setup
From the wizard you can Configure Network Settings, Time and Date, Disk Drives, Display Resolution and the Zip Vision Mobile Apps.
Page 61: Smart Setup - Network
Index 5.1 Smart Setup - Network Setting your recorder up on a network will allow you to remotely monitor the recorder from a PC, tablet or mobile phone once either P2P setup port forwarding has been configured. You can also connect to IP cameras on the same network. Your recorder should be plugged in to a network or router before you make changes in this section.
Page 62 You can find out more about this in the P2P section Port forwarding, to access your Zip recorder over the internet, requires setting up your router. This can be done by accessing your router's web interface via a browser and setting the port forwarding or, for those routers that support it, using UPnP (universal plug and play) which sets the router automatically.
Page 64: Smart Setup - Date & Time
Zip DVR Manual V3 5.2 Smart Setup - Date & Time It's important to set the time and date correctly for multiple reasons. As the time and date is overlayed onto recorded footage, having the wrong time and date set would mean you couldn't accurately say when an event took place.
Page 65 Index NTP (Network Time Protocol) If your recorder can connect to the internet via a network or router, NTP will set the time and date automatically for you. By default NTP is enabled so if your recorder is already networked you will notice the time and date is already correct. You can disable NTP or change the server if you wish.
Page 66: Smart Setup - Disk Drives
Zip DVR Manual V3 5.3 Smart Setup - Disk Drives In the Disk screen you can format drives and also set if and when the recorder overwrites old footage. Formatting A Hard Drive If the recorder was purchased with a hard disk drive(s) already installed these have already been formatted for you.
Page 67 Index With Off selected, once the hard drive is full the recorder will stop recording and start beeping to alert you to the full hard drive. © 2023 System Q Ltd ZipDVR.com...
Page 68: Smart Setup - Resolution
5.5 Smart Setup - Mobile Settings This screen displays the ports and addresses required when connecting to the recorder from the Zip Vision PC client software or the Zip Vision mobile apps. P2P ID The P2P ID or QR code can be used when adding the recorder to the PC software or...
Page 69 Index Port These are the ports on the router used by the recorder defined during Network Configuration in the Smart Setup Wizard. Note: When adding devices to the PC software or mobile apps you don't need to worry about these. ©...
Page 70: Smart Setup - P2P
Once connected the server is not used. When connecting with P2P the P2P ID is entered into the Zip Vision PC client software or mobile app. As you can not enter the P2P ID into a web browse P2P cannot be used with internet explorer.
Page 71 Index Note: P2P cannot be used with internet explorer as you can not enter the P2P ID into a web browser. © 2023 System Q Ltd ZipDVR.com...
Page 72: Part 6 Live View
Zip DVR Manual V3 Live View Live view displays the video from each camera in real time. After signing on to your recorder it will automatically enter Live View mode when. 6.1 Live View - Screen Display In Live View you can view your cameras as a single channel or multi-channel display.
Page 73 Index Display Modes You can set the display mode from the Live View (right click) menu. This dictates which channel is shown or how multiple channels are displayed on screen. Single Screen: Displays a list of all channels on the recorder. Selecting a channel from the list will display that camera full screen.
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Page 75: Live View - Status
Index 6.2 Live View - Status Status Icons In Live View mode there are icons at the bottom of each camera image showing the current status of the camera and/or the recorder as described below: Icon Channel Status The camera channel is recording The camera has detected motion but the channel is not recording The camera has detected motion and is the channel now recording The I/O alarm external sensor has been triggered but the channel is not...
Page 76: Live View - Camera Position
Zip DVR Manual V3 6.3 Live View - Camera Position When Live View is set to a multi channel display mode it is possible to switch the positions of the cameras to get the layout . For example, when viewing cameras in a 2x2 display mode Channel 1 is automatically shown in the top left corner of the screen and Channel 2 is shown in the top right corner of the screen.
Page 77: Live View - Camera Overlays
Index 6.4 Live View - Camera Overlays Each channel can display the date/time and a camera name of up to 40 characters as an overlay one the camera's image. These can be enable/disabled, edited and re-positioned from the Live sub-menu under the Video menu.
Page 78: Part 7 Playback
Zip DVR Manual V3 Playback The Playback screen is your hub for reviewing, interrogating and backing up footage. The Playback screen can be accessed in 2 ways. The first method is to press the PLAY/PAUSE button on the front panel of the recorder. This will take you to the Playback screen with no search results.
Page 80: Playback Toolbar Explained
This is the Playback toolbar. You will see a variation of this toolbar in many of the playback screens. It has many of the same features as toolbars you find on mobile apps or PC media players. You will also find some useful tools specific to our Zip CCTV recorders as described below.
Page 81 Index Advanced Controls Icon Name Function Click to activate digital zoom and control as described in Zoom Digital Zoom Snipping Snip out and backup a section of footage. Click to start Tool snipping. For more information see Snipping Tool Only shown when you have started a snipping. Click to end Back-up and save snipping.
Page 82 Zip DVR Manual V3 Timeline Key Icon Name Function Shows on the timeline for footage which was captured Normal / normally from a schedule or manual pressing/clicking Manual record. Shows on the timeline for footage which was captured when Motion motion detection was triggered.
Page 83: Playback Toolbar - Digital Zoom
Index 7.1.1 Playback Toolbar - Digital Zoom When you click the digital zoom icon you will notice a small window appears in the bottom right corner of the screen repeating the camera's image. If you are viewing a multi-channel layout the selected channel will be displayed full screen. As you zoom in and move around the main image, this smaller window retains the full camera image.
Page 84: Playback Toolbar - Snipping Tool
Zip DVR Manual V3 7.1.2 Playback Toolbar - Snipping Tool The Snipping Tool allows you to "snip" out and back-up a small segment from your recorded footage. It's a quick and easy way of backing up the precise footage you need without having to save a large file or having to remember start and end times.
Page 85 Index To save the clip click the Backup button. This will display the Backup Type window as explained below. Saving Video Clips When you are ready to save the snipping click the Backup button on the toolbar. The following window will be displayed showing the size of the file, which camera's footage is being saved and the start and end time.
Page 86: Playback Toolbar - Tags
Zip DVR Manual V3 7.1.3 Playback Toolbar - Tags If you are viewing footage in Playback and you see an incident occur, you can add a Tag to flag the incident and then quickly find it again at a later stage as shown in the...
Page 88: Playback - General
Zip DVR Manual V3 7.2 Playback - General When you enter the Playback screen it will open on the General playback tab. This is the traditional playback screen you will be used to seeing if you have used CCTV recorders before. You can use the panel on the left hand side of the screen to search for footage by date, type and camera as explained below.
Page 89 Index You can change the month and year using the blue arrows then select a date by clicking on it. An orange line underneath a date indicates that footage was captured on that day. Search Type Choosing the Search Type allows you to filter which footage is replayed based on what triggered the recording in the first place.
Page 90 Zip DVR Manual V3 SOD: Only shows footage which was captured as the result of a SOD (Stationary Object Detection) trigger. PD: Only shows footage which was captured as the result of a PD (Pedestrian Detection) trigger. FD: Only shows footage which was captured as the result of a...
Page 91: Playback - Backup
Index 7.3 Playback - Backup The Backup screen is where you can export recorded footage to a USB storage device. You can use the panel on the left hand side of the screen to search for footage by date, time, type and camera as explained below. Date &...
Page 92 Zip DVR Manual V3 You can change month and year using the blue arrows then select a date by clicking on it. An orange line underneath a date indicates that footage was captured on that day. Search Type Choosing the Search Type allows you to filter which footage is replayed based on what triggered the recording in the first place.
Page 93 Index SOD: Only shows footage which was captured as the result of a SOD (Stationary Object Detection) trigger. PD: Only shows footage which was captured as the result of a PD (Pedestrian Detection) trigger. FD: Only shows footage which was captured as the result of a FD (Face Detection) trigger.
Page 94 Zip DVR Manual V3 Once you are ready click the Search button to display all recordings which match your chosen parameters. Selecting Footage Recordings are split into segments so that you can backup portions of the day covering the events you need rather than having to backup the entire day.
Page 95 Index Backup Toolbar Explained There is also a toolbar at the bottom of the screen to help with your selection as explained below. Icon Name Function By default the recording segments are in Descending order from oldest to newest. To view the Order newest recording first tick the check box next to Descending Order.
Page 96 Zip DVR Manual V3 Saving Footage When you are ready to backup your footage click the Save button on the toolbar. The following window will be displayed showing the total file size of all the footage being backed up. You also have 3 options for the file format. Qzip is secure, encrypted file format which can only be played back using Zippy player which can be downloaded from SoftCCTV.com.
Page 97: Playback - Backup Preview
Index 7.3.1 Playback - Backup Preview In the Backup Preview screen you can watch your recording(s) before backing them up. This is a great way to make sure you're backing up the correct footage. Playback Toolbar For more information on using the playback controls see the Playback Toolbar Explained section.
Page 98 Zip DVR Manual V3 File Information The Information panel in the bottom left corner displays the key details of the highlighted file: Channel: Shows the name of the channel the recording was captured from. Time: Shows the start and end time of the recording.
Page 99: Playback - Sub-Periods
Index 7.4 Playback - Sub-periods The Sub-period playback screen is another quick and easy way to see when an incident occurred. It's especially suited to low traffic areas where it would be easy to spot something out of the ordinary. Sub-period playback allows you to split 1 camera's recorded footage from a selected day into equal segments.
Page 100 Zip DVR Manual V3 To view footage from a different day click the Calender icon to display the calender screen as shown below. You can change month and year using the blue arrows then select a date by clicking on it. An orange line underneath a date indicates that footage was captured on that day.
Page 101 Index PID: Only shows footage which was captured as the result of a PID (Perimeter Intrusion Detection) trigger. LCD: Only shows footage which was captured as the result of a LCD (Line Crossing Detection) trigger. SOD: Only shows footage which was captured as the result of a SOD (Stationary Object Detection) trigger.
Page 102 Zip DVR Manual V3 Playing Footage When you have configured your search an selected your camera as explained above, press the Play button on the toolbar to start playback. 31/08/2023 ZipDVR.com...
Page 103: Playback - Instant Detective
Index 7.5 Playback - Instant Detective Instant Detective is one of the recorder's best features. It analyses footage retrospectively to quickly find events that have occurred. With Instant Detective you can draw a box over an area of the image on previously recorded footage.
Page 104 Zip DVR Manual V3 You can change month and year using the blue arrows then select a date by clicking on it. An orange line underneath a date indicates that footage was captured on that day. Search Type Choosing the Search Type allows you to filter which footage is replayed based on what triggered the recording in the first place.
Page 105 Index LCD: Only shows footage which was captured as the result of a LCD (Line Crossing Detection) trigger. SOD: Only shows footage which was captured as the result of a SOD (Stationary Object Detection) trigger. PD: Only shows footage which was captured as the result of a PD (Pedestrian Detection) trigger.
Page 106 Zip DVR Manual V3 Setting The Inspection Area By default the detection area is set to the entire screen. This is fine for low traffic areas where you want to view any movement but in most cases you will only want to see movement in a portion of the image.
Page 107: Playback - Instant Detective - Detecion Area
Index 7.5.1 Playback - Instant Detective - Detecion Area When you first enter the Detection Area screen you will see a red grid covering the entire image by default as shown below. As Instant Detective searches for movement within the gridded area it will search for any movement within the entire screen if left as is.
Page 108 Zip DVR Manual V3 Setting A Detection Area The easiest way to set a new detection area is to first remove any current detection areas using the Clear All button. You can click and drag using the left mouse button to select the new detection area.
Page 109 Index Removing A Detection Area To remove all detection areas just use the Clear All button. However, you can also remove parts of detection areas by left clicking and dragging over the section of a detection area grid you want to remove. ©...
Page 110: Playback - Tag
Zip DVR Manual V3 7.6 Playback - Tag The Tag screen shows previously saved video tags so it's really easy to find the exact footage you're looking for. Default and Customised tags will be displayed in order from oldest to newest for the selected date range.
Page 111 Index You can change the month and year using the blue arrows then select a date by clicking on it. Keyword The Keyword field enables you to search for tags by name. This is the fastest way to recall tagged footage as you can jump to a specific tag. This is really handy when you have a large number of tags saved which would span multiple search result pages.
Page 112 Zip DVR Manual V3 Once you are ready click the Search button to display all tags which match your chosen parameters. Search Results When you click Search all tags matching the search parameters will be displayed in the main section of the screen.
Page 113: Playback - Tag - Playback
Index Edit Tag You can rename a tag name by clicking the Edit button to open the Modify Tag window. Once you have renamed the tag click Save. Delete Tag To delete a tag simply click the Delete icon on tag's record in the search result list.. 7.6.1 Playback - Tag - Playback The Tag playback screen will appear when you choose to play tagged footage in the screen.
Page 114 Zip DVR Manual V3 Playback Toolbar For more information on using the playback controls see the Playback Toolbar Explained section. Tagged Footage Playback To playback a video tag you first select the tag you want from the list in the left hand panel.
Page 115 Index Edit Tag You can rename a tag name by clicking the Edit button to open the Modify Tag window. Once you have renamed the tag click Save. Delete Tag To delete a tag simply click the Delete icon on tag's record in the search result list.. Saving Video Clips To backup tagged footage use the Snipping Tool from the toolbar as explained in Snipping Tool...
Page 116: Playback - External File
Zip DVR Manual V3 7.7 Playback - External File In the External File playback screen you can play footage from a USB device connected to the recorder. Connecting A USB Device If you already have your USB device connected to the recorder when you enter the External File screen the files and folders saved to the device should be visible in the left hand panel.
Page 117 *.mp4;*.MP4 - Will only display MP4 video files. *.Qzip - Will only display the Zip's own encoded Qzip video files. For added security Qzip files can only be played back on a Zip recorder or using the Zippy video player on a PC available from SoftCCTV.com...
Page 118: Playback - Picture
Zip DVR Manual V3 7.8 Playback - Picture In the Picture Playback screen you can search for and view your previously captured snapshots. Snapshots can be saved using the Manual Capture button during Live View or in the Playback screen.
Page 119 Index You can change the month and year using the blue arrows then select a date by clicking on it. Search Type Choosing the Search Type allows you to filter which snapshots are displayed based on what triggered the snapshot to be captured in the first place. For example, if you only select Alarm you will only see snapshots which were captured as the result of an alarm trigger.
Page 120 Zip DVR Manual V3 Camera Selection You can choose which cameras you want display snapshots from by ticking and unticking the check boxes next to the cameras. Cameras which capture snapshots on the selected date will be greyed out and unavailable for selection. You can select any combination of cameras or you can tick and untick the box next to Cameras to select or deselect all cameras.
Page 121 Index When a large number of snapshots are found they will appear over multiple pages. To switch between pages use the control arrows in the bottom right corner. Snapshot Information The information pane in the bottom left corner of the screen shows the channel the snapshot was captured from, the time of the snapshot, the snapshot trigger and the file size of the snapshot.
Page 122 Zip DVR Manual V3 Icon Name Function By default the snapshots are in order from Descending oldest to newest. To view the newest Order snapshot first tick the check box next to Descending Order. You can select and de-select all snapshots Select by ticking or unticking the Select check box.
Page 123: Playback - Picture - Preview
Index 7.8.1 Playback - Picture - Preview The Picture Preview screen allows you to view the snapshot images for the chosen date. You can also backup your snapshots to a USB device. When you first enter the Picture Preview screen the snapshots will playback automatically from the selected snapshot until the last snapshot.
Page 124 Zip DVR Manual V3 To select a snapshot just tick the box at the start of the row. You can select any combination of snapshots or you can tick and untick the box above the check box column to select or deselect all snapshots.
Page 125: Playback - Slice
Index 7.9 Playback - Slice In the Playback Slice screen you can quickly break down recordings into smaller and smaller sections until you find the event you are looking for. Each section is represented by a thumbnail giving you a snapshot of the events the section covers. Starting at the top level you will see a thumbnail for each month, selecting the month will then show a thumbnail for each day.
Page 126 Zip DVR Manual V3 Camera Selection Before you start searching for recordings you will need to choose which camera you want to view footage from in the left panel. Selecting The Year You can use the Up and Down arrows in the Year field to select the year from which you want to find footage.
Page 127 Index Previewing Footage You can preview footage in the small video window at the bottom left corner of the screen. To preview footage just single left click the thumbnail and it will start playing automatically. To view the footage in the Slice Playback screen just click the Full Screen icon in the top right corner of the preview window.
Page 128: Playback - Slice - Playback
Zip DVR Manual V3 7.9.1 Playback - Slice - Playback The Slice Playback screen allows you to view the selected video slice. You can also backup your video slice to a USB device. When you first enter the Slice Playback screen the video will playback automatically from the selected slice.
Page 129 Index Using the drop-down lists you can set the Pre-Play and Post-Play times from 0 seconds up to 10 minutes. Once you have set the Pre-Play and post-Play times click the Play button bellow the drop-down lists to start playback with the Pre-play and Post-Play time added to the video slice.
Page 130: Part 8 Main Menu
Main Menu Three clicks completes most actions Every Zip recorder has our ultra easy to use Disc menu system. With its clear and simple layout, it's easy to navigate and find all the features the Zip recorder has to offer.
Page 131: Part 9 Video Menu
- Set the camera type for each channel. Analogue, IP or USB Wireless. · USB Wireless - Allows you to setup the Zip Rapid Deploy wireless battery powered cameras. · IP Channels - Add IP cameras to the DVR and manage existing IP cameras.
Page 132: Video Menu - Video
Zip DVR Manual V3 Image Control In the Image Control sub-menu you can configure the image settings for compatible cameras such as Lens Flip, Back Light and Exposure. PTZ sub-menu is where you can set the PTZ parameters for you cameras like the Protocol and Baudrate.
Page 133 Index All Zip DVRs can take additional IP cameras on top of their HD channels straight out of the box. 4Ch DVRs can take an additional 2 IP cameras for a total of 6 cameras. 8Ch DVRs can have an additional 4 IP cameras for a total of 12 cameras. Finally 16Ch DVRs can have an additional 8 IP cameras for a total of 24 cameras.
Page 134 Zip DVR Manual V3 For more information on configuring Rapid Deploy cameras see the Wireless section. Saving Changes Once you have configured your cameras click Apply to save your new settings. 31/08/2023 ZipDVR.com...
Page 135: Video Menu - Video - Usb Wireless
Index 9.1.2 Video Menu - Video - USB Wireless You can manage your Zip Rapid Deploy wireless battery powered cameras in the USB Wireless sub-menu. © 2023 System Q Ltd ZipDVR.com...
Page 136 IP channel you have switched to USB Wireless. 3. To pair a Zip wireless camera to one of the wireless camera channels, press the pairing button on the back of the camera and then press then pair icon (blue camera) on the channel you want to assign the camera to.
Page 137 Index Battery This shows the current battery charge level for each camera. You can keep track of how fast a battery's power is being use up and estimate how long a fully charged battery should last. Pair The blue camera icon in the Pair column is the pair button used when pairing a camera to a USB wireless channel as explained above.
Page 138: Video Menu - Video - Ip Channels
Zip DVR Manual V3 9.1.3 Video Menu - Video - IP Channels From the video sub-menu you can manage the IP cameras connected to your recorder in the IP Channels sub-menu. 31/08/2023 ZipDVR.com...
Page 139: Video Menu - Video - Ip Channels - Connecting Ip Cameras To A Dvr
Index 9.1.3.1 Video Menu - Video - IP Channels - Connecting IP Cameras To A DVR When adding IP cameras to a DVR you will need to connect them via a network switch. There are various ways you could do this as listed below: Direct Connection You can connect the network switch directly into the LAN port on the rear of the DVR.
Page 140 Zip DVR Manual V3 on the same subnet. For more information on networking you DVR see the Network Menu section. PoE & Non-PoE Switches You have 2 choices when it comes to network switches, PoE or Non-PoE. PoE (Power Over Ethernet) PoE switches offer the easiest installation solution as they power the camera over the network cable so a single cable caries the power and data.
Page 141: Video Menu - Video - Ip Channels - Adding Zip Ip Cameras
9.1.3.2 Video Menu - Video - IP Channels - Adding Zip IP Cameras We've made it super easy to add Zip IP cameras to your Zip recorder. With a few clicks you can automatically assign IP addresses to your cameras and add them to the available channels.
Page 142 When you click OK the recorder will assign an IP address to all cameras which use those credentials and add those cameras to the recorder. Zip IP cameras all have the default Username: admin and Password: 777777. 31/08/2023...
Page 143: Video Menu - Video - Ip Channels - Searching For Cameras
IP Address can only be modified before the camera is added to the recorder. This is usually only required for 3rd party cameras as you can auto assign IP addresses to Zip cameras as shown in the Adding Zip IP Cameras section.
Page 144 MAC Address The Mac address is the unique ID of the device. For Zip devices this will always start 38-B1-9E-B0 followed by 2 pairs of unique digits. Software Version The current firmware version of the device will be displayed in this column.
Page 145: Video Menu - Video - Ip Channels - Ip Camera Settings
Index 9.1.3.4 Video Menu - Video - IP Channels - IP Camera Settings The Modify IP Camera Settings window is displayed when you click the Edit button in the IP Channels sub-menu. This is an easy way to configure the settings on the IP camera itself prior to adding the camera to your recorder.
Page 146 The username will differ depending on the camera and the manufacture. This can usually be found in the documentation supplied with the camera. For Zip IP cameras the default username is admin. Password The Password field allows you to change the camera's password if required, however you are usually OK to leave this as the default.
Page 147: Video Menu - Video - Ip Channels - Default Passwords
Onvif_enhanced and Onvif_Standard are used when adding IP cameras to the recorder. Onvif_enhanced is already configured Zip IP cameras so you will only need to change this if your are not using Zip cameras. The Custom protocols are used when adding cameras from another brand of recorder such as the Alien DVR.
Page 148 Protocol Manage section. By default the Onvif_enchanced credentials are configured for Zip IP cameras with the username: admin and password: 777777. All other protocols are set as username: admin and password: admin by default.
Page 149: Video Menu - Video - Ip Channels - Adding Single Ip Cameras
Index 9.1.3.6 Video Menu - Video - IP Channels - Adding Single IP Cameras Once your IP cameras have been configured as explained in the IP Camera Settings section you're ready to add them to your recorder. You can add single cameras as explained here or you add multiple cameras at the same time.
Page 150 Username & Password You can manually enter the Username and Password if required so that they match the camera. For Zip cameras you can leave them as they are unless you have changed the default username and password in the camera itself.
Page 151 Index Once you are happy with the settings click Add to add the camera to the recorder. To exit without adding the camera to the recorder click Cancel. © 2023 System Q Ltd ZipDVR.com...
Page 152: Video Menu - Video - Ip Channels - Adding Multiple Ip Cameras
Zip DVR Manual V3 9.1.3.7 Video Menu - Video - IP Channels - Adding Multiple IP Cameras If you plan on adding multiple IP cameras which share the same logon credentials you can save time by adding them all at once. You can either add a selection of the available cameras or you can choose to add all available cameras.
Page 153 Index Port This is the port in the router where the recorder will look for the camera. By default this will be set as Auto and it is recommended that you leave it as such. When set to Auto the recorder will use the port which has been set in the camera. To specify a port you will need to untick Auto.
Page 154: Video Menu - Video - Ip Channels - Adding Cameras From A Zip Recorder
9.1.3.8 Video Menu - Video - IP Channels - Adding Cameras From A Zip Recorder You can add cameras from other Zip DVRs and NVRs as IP cameras as long as both recorders are on the same network. You can add single cameras as explained...
Page 155 Index Target Recorder Settings In the bottom half of the window you will see editable settings. It is important to note that this will not the change any settings on the recorder you are attempting to connect to, these are just the credentials used to connect to the recorder and camera.
Page 156 Zip DVR Manual V3 Camera Name You can enter a name up to 8 characters long for your camera. This will be overlayed onto the camera's image during live view and on recorded footage. Port This needs to be the port in the router that the target recorder is assigned to. This will be filled in automatically however you may need to check the settings on the target recorder to see what this is set to.
Page 157: Video Menu - Video - Ip Channels - Adding Multiple Cameras From A Zip Recorder
Index 9.1.3.9 Video Menu - Video - IP Channels - Adding Multiple Cameras From A Zip Recorder You can add multiple cameras at the same time from another Zip DVR or NVR as long as both recorders are on the same network. These cameras are added as IP cameras and can be viewed and recorded just like any other camera.
Page 158 Zip DVR Manual V3 Target Recorder Settings In the Add IP Camera window you will see a few editable settings, these are the credentials used to connect to the target recorder and camera. These settings have to match those of the target recorder otherwise you will not be able to connect to the cameras.
Page 159: Video Menu - Video - Ip Channels - Adding Cameras From An Alien Dvr
9.1.3.10 Video Menu - Video - IP Channels - Adding Cameras From An Alien DVR One great feature of the Zip recorders is the ability to add cameras from an Alien DVR as IP cameras. The Alien DVR just needs to be on the same network as your Zip recorder.
Page 160 Zip DVR Manual V3 In the bottom half of the window you will see editable IP settings. It is important to note that this will not the change any settings on the Alien DVR you are attempting to connect to, these are just the credentials used to connect to the DVR and camera.
Page 161 Index Camera Name You can enter a name up to 8 characters long for your camera. This will be overlayed onto the camera's image during live view and on recorded footage. Port This is the port in the router where the recorder will look for the Alien DVR. This need to be the RTSP port of the Alien DVR which is 1240 by default.
Page 162: Video Menu - Video - Ip Channels - Managing Ip Cameras
Channels sub-menu. The list at the bottom of the screen shows all of the connected cameras. The options available will differ for each camera depending on the connection type. This could be a Zip IP camera, a camera connected to another Zip recorder or a camera connected to an Alien DVR. Adding Camera You can add a camera to an available IP channel by clicking the Plus icon.
Page 163 Index This is handy when the IP settings of a connected device have changed. Rather than having to delete the device and add it again with the new settings, you can simply update the settings here. This will point the recorder in the right direction so that it can re-connect to the device.
Page 164 Zip DVR Manual V3 If the recorder can not connect to the camera, the status icon will show a camera with red play icon below it. This shows that the IP settings you entered for the camera are incorrect, the camera's IP settings have changed since being added to the recorder or that the camera is offline.
Page 165: Video Menu - Video - Protocol Manage
Zip devices all in the same place. Creating Custom Protocols To add cameras form an Alien DVR to your Zip recorder you will need to configure a custom protocol for each camera you plan to add. This is done in the Protocol Manage sub-menu inside the IP Channels sub-menu.
Page 166 Once you have finished click Apply. Repeat these steps creating a new custom protocol for each camera you want to add from the Alien DVR. To add you new camera links to you Zip recorder see the Adding Cameras From An Alien DVR section.
Page 167: Video Menu - Live
Index 9.2 Video Menu - Live The Live sub-menu in the Video menu allows you to dictate how a camera's details and image are visually displayed during live view and on recorded files. Settings available will differ depending on recorder, camera type and camera model. Camera Lists all channels on the recorder.
Page 168 Zip DVR Manual V3 Show Name When this tick-box is selected the channel name will be overlayed on the camera's image during live view and an on recorded footage. To hide the channel name just untick this option. Date Format You can change how the date is displayed in Date Format drop down list.
Page 169: Video Menu - Live - Setup
Index 9.2.1 Video Menu - Live - Setup The Setup screen from the Live sub-menu shows live camera images and allows you to dictate how a camera's details and image are visually displayed during live view and on recorded files. Having the camera's live images displayed is a great advantage as it allows you to see changes in real-time.
Page 170 Zip DVR Manual V3 Time Format You can choose if the time is displayed on the cameras image in 12 or 24 hour format using the Time Format drop down list. Covert The Covert tick-box is an easy way to set a channel up for covert recording. When the Covert tick-box is checked the camera's footage is still recorded but it will not appear in live view displays.
Page 171: Video Menu - Image Control
Index 9.3 Video Menu - Image Control In the Image Control sub-menu you can view and configure the image settings of the compatible IP cameras connected to the recorder. The main screen will show the current settings for each connected IP camera. To make changes to a camera click the cog icon to enter the Setup screen.
Page 172 Zip DVR Manual V3 IR-Cut Mode You can control the camera's day/night settings using the IR-Cut Mode drop down list. GPIO Auto will switch between colour and black and white IR modes depending on the available light. Colour Mode will force the camera to stay in colour for environment with a constant source.
Page 173 Index BLC Level The BLC Level slider allows you to specify the strength of the Back Light compensation. You can set the slider between 1 and 15 with 1 being the weakest and 15 being the strongest. BLC Area In the BLC Area drop down list you can set which area of the camera's image the back light compensation is applied to.
Page 174 Zip DVR Manual V3 BLC Area In the BLC Area drop down list you can set which area of the camera's image the back light compensation is applied to. You can set the area to Top, Left, Down, Right or Centre.
Page 175 Index Exiting Once you have configured your camera right click the mouse to return to the Image Control sub-menu. © 2023 System Q Ltd ZipDVR.com...
Page 176: Video Menu - Ptz
Zip DVR Manual V3 9.4 Video Menu - PTZ In the PTZ sub-menu you can configure the communication settings for the PTZ and UTC (Up The Co-ax) cameras connected to your recorder. The main screen will display a list of all channels on the recorder and their current communication settings.
Page 177 Index Baudrate You can select the baudrate from the drop down list with 4 options available, 1200, 2400, 4800 or 9600. Different cameras work on different baudrates so the baudrate set here needs to be one that the camera supports. You only need to worry about the baudrate when the camera's Protocol is set to Pelco-D or Pelco-P.
Page 178 Zip DVR Manual V3 Defaulting Settings To return the PTZ settings back to their default values just click the Default button. Saving Changes Once you have configured your cameras click Apply to save your new settings. 31/08/2023 ZipDVR.com...
Page 179: Video Menu - Video Cover
Index 9.5 Video Menu - Video Cover You can create up to 4 privacy masking zones for each channel in the Video Cover sub-menu. This is an easy way to comply with GDPR and data protection as you can mask off sensitive areas of the camera's image. Settings available will differ depending on the recorder and camera model.
Page 180 Zip DVR Manual V3 2. To move an area just click and hold inside the red outline and drag it where required. 3. When you are happy with your privacy areas click the Apply button. Removing Privacy Zones 1. To remove an area simply untick the check box for that area then click the Apply button.
Page 181: Video Menu - Motion
Index 9.6 Video Menu - Motion You can setup motion detection for each camera on the recorder in the Motion sub- menu. Setting up motion detection allows you to record footage or trigger an alarm when movement is detected. These are also the same options you will see if you click the Motion button when setting up motion alarms.
Page 182: Video Menu - Motion - Setup
Zip DVR Manual V3 Sensitivity You can set the sensitivity level for the motion detection from 1 to 8 in the drop down list. 1 is the lowest sensitivity level and will only trigger when there is a large amount of movement inside the defined detection area.
Page 183 Index Setting And Removing Motion Areas You can create or remove a motion area by left clicking the mouse and dragging over the area you want to select or deselect. You can create multiple motion areas within the cameras image in this way. Observing The Entire Camera Image You can click the Select All button to draw a grid over the entire screen to watch for any motion within the camera's image.
Page 184 Zip DVR Manual V3 Sensitivity You can set the sensitivity level for the motion detection from 1 to 8 in the drop down list. 1 is the lowest sensitivity level and will only trigger when there is a large amount of movement inside the defined detection area.
Page 185: Video Menu - Smart
Index 9.7 Video Menu - Smart The Smart menu is designed for use with Zip AI cameras which have a range of highly advanced detection features to enhance your CCTV system and monitoring capabilities. The Smart features available depend on the model of recorder and cameras being used.
Page 186 Zip DVR Manual V3 Camera Lists all compatible AI cameras on the recorder. Perimeter Configuration You can define up to 4 perimeters as shown in the PID Setup section by clicking the Cog icon. You will need to define at least one area so that the recorder knows where to monitor.
Page 187: Video Menu - Smart - Pid Setup
Index Scene You should set the Scene to match where the camera has been installed. Setting the Scene correctly allows the recorder to make allowances for typical light levels and produce more accurate results. You can choose between Indoor or Outdoor from the Scene drop down list to best suit the camera's installation.
Page 188 Zip DVR Manual V3 Selecting Your Camera You can select the camera you want to configure perimeters for from Camera drop down list. Selecting A Perimeter Your can create and configure up to 4 perimeters for each camera. These perimeter configurations are called Rules.
Page 189 Index Trigger On Entering A Perimeter, Exiting A Perimeter Or Both There are 3 options as to what direction of movement will trigger PID. We call these options Rule Types. For simplicity we label the area inside a perimeter A and the area outside the perimeter B.
Page 190: Video Menu - Smart - Lcd
Zip DVR Manual V3 9.7.2 Video Menu - Smart - LCD The LCD (Line Crossing Detection) feature allows you to draw a line on the camera's image and then trigger an event if anything crosses over it. Note: You can not enable Cross Counting when PID, LCD or SOD are enabled and vice versa.
Page 191: Video Menu - Smart - Lcd Setup
Index 1 is the lowest sensitivity level and will only trigger when there is a large amount of movement where something clearly crosses over the line. Setting a low sensitivity level can prevent false triggers for something like a tree or bush moving in the wind. 4 is the highest sensitivity level and will trigger with the slightest movement over the line.
Page 192 Zip DVR Manual V3 Selecting Your Camera You can select the camera you want to configure line crossings for from Camera drop down list. Selecting A Line Crossing Your can create and configure up to 4 line crossings for each camera. These line crossing configurations are called Rules.
Page 193 Index Editing A Line Crossing You can edit an existing line crossing as followed: 1. Select the Rule Number you want to edit the line crossing for from the Rule Number drop down list. 2. Click the red square at the start of the line. 3.
Page 194 Zip DVR Manual V3 Saving Changes When you are happy with the current settings click the Save button. If you exit the window without saving any changes will be lost. 31/08/2023 ZipDVR.com...
Page 195: Video Menu - Smart - Sod
Index 9.7.3 Video Menu - Smart - SOD The SOD (Stationary Object Detection) feature allows you to draw a box on the camera's image and then trigger an event if anything changes inside it. This can be if an object enters the box and remains within it or if an object which was originally inside the box is removed.
Page 196: Video Menu - Smart - Sod Setup
Zip DVR Manual V3 Enabling SOB To enable or disable SOB for each camera just tick or untick the Switch check box. Sensitivity By setting the Sensitivity you can avoid false triggers or capture slight movements. 1 is the lowest sensitivity level and will only trigger when there is a large, clearly noticeable object is introduced or removed from the SOD area.
Page 197 Index Selecting Your Camera You can select the camera you want to configure stationary object areas for from Camera drop down list. Selecting A Stationary Object Area Your can create and configure up to 4 stationary object areas for each camera. These stationary object configurations are called Rules.
Page 198 Zip DVR Manual V3 Editing A Stationary Object Area You can edit an existing stationary object area as followed: 1. Select the Rule Number you want to edit the stationary object area for from the Rule Number drop down list.
Page 199 Index Saving Changes When you are happy with the current settings click the Save button. If you exit the window without saving any changes will be lost. © 2023 System Q Ltd ZipDVR.com...
Page 200: Video Menu - Smart - Pd
Zip DVR Manual V3 9.7.4 Video Menu - Smart - PD The PD (Pedestrian Detection) feature lets you monitor the camera's image for pedestrians, vehicles or both. You can even tell the recorder to watch for moving or stationary subjects depending on your need.
Page 201: Video Menu - Smart - Pd Setup
Index Alarm Handling Clicking the Alarm button will open the Alarm Handling screen where you can set what actions the recorder will take when a pedestrian detection alert is triggered. For more information on setting up alarm handling see the Alarm Menu - Smart section.
Page 202 Zip DVR Manual V3 Selecting Your Camera You can select the camera you want to configure the detection area for from Camera drop down list. Creating A Detection Area Creating a detection area allows you to specify a portion of the camera's image to monitor rather than the entire screen.
Page 203 Index 2: Will capture a snapshot when the subject is first detected and 1 further snapshot after the period of time specified in the Snap Frequency field if the subject is still present. 3: Will capture a snapshot when the subject is first detected and 2 further snapshots, 1 each time the duration specified in the Snap Frequency field elapses and the subject is still present.
Page 204 Zip DVR Manual V3 Pedestrians, Vehicles Or Both By setting the Detection Type you can choose what the recorder looks for in the camera's image. You can tell the recorder to look for pedestrians, vehicles or both by ticking or unticking the Pedestrian or Vehicle check boxes.
Page 205: Video Menu - Smart - Fd
Index 9.7.5 Video Menu - Smart - FD The FD (Face Detection) feature allows you to monitor the cameras's image for human faces. Camera Lists all compatible AI cameras on the recorder. Face Detection Configuration You can configure the parameters for detection to get more accurate results as shown in the FD Setup section by clicking the Cog icon.
Page 206: Video Menu - Smart - Fd Setup
Zip DVR Manual V3 Saving Changes When you are happy with the current settings click the Apply button to save your changes. If you exit the window without saving any changes will be lost. 9.7.5.1 Video Menu - Smart - FD Setup...
Page 207 Index 1. Set the Rule Kind drop down list to Rect. 2. Set the Detection Area drop down list to Customise. 3. Click on the camera's image where you want to set the top left corner of the detection area. 4.
Page 208 For the most accurate face detection a straight on mug shot is usually the best option but the Zip AI cameras are also capable of detecting a face from most angles. Depending on the installation a straight on shot may not be possible. You can choose...
Page 209 Index Multi Angle Ideal for general surveillance Multi Angle optimises the camera so that it can also detect faces at various angles. Customise Selecting customise unlocks 4 extra settings so that you set up bespoke detection angles to suit your requirements as described below: ·...
Page 210 Zip DVR Manual V3 0 is the lowest sensitivity level and will only trigger when the camera gets a perfect, clear view of the subject so that the recorder can tell with a high degree of accuracy that the object is a pedestrian or vehicle. This will avoid false triggers but could miss triggers as the object was in the ideal position or in the best lighting.
Page 211: Video Menu - Smart - Cc
Index 9.7.6 Video Menu - Smart - CC The CC (Cross Counting) feature can be thought of as a more advanced version of Line Crossing Detection (LCD). As well as triggering an alarm when a object crosses over a line, Cross Counting will keep a record of how many times the line has been crossed.
Page 212: Video Menu - Smart - Cc - Setup
Zip DVR Manual V3 Enabling CC To enable or disable CC for each camera just tick or untick the Switch check box. Sensitivity By setting the Sensitivity you can avoid false triggers or capture slight movements. 1 is the lowest sensitivity level and will only trigger when there is a large amount of movement where something clearly crosses over the line.
Page 213 Index Selecting Your Camera You can select the camera you want to configure cross counting for from Camera drop down list. Selecting A Line Crossing Currently you can only create 1 cross counting line per camera. These cross counting configurations are called Rules. You can select which Rule you want to create or edit by selecting it from the Rule Number drop down list.
Page 214 Zip DVR Manual V3 Editing A Cross Counting Line You can edit an existing cross counting line as followed: 1. Select the Rule Number you want to edit the line crossing for from the Rule Number drop down list. 2. Click the red square at the start of the line.
Page 215: Video Menu - Smart - Sound Detection
Index 9.7.7 Video Menu - Smart - Sound Detection The Sound Detection feature allows you to determine what actions the recorder takes when there is an increase or decrease in the sound levels on a camera's audio. Camera Lists all compatible AI cameras on the recorder. Enabling Sound Detection To enable or disable Sound Detection for each camera just tick or untick the Switch check box.
Page 216 Zip DVR Manual V3 100 is the highest sensitivity level and will trigger when there is a slight increase in sound levels. Trigger When Sound Levels Decrease You can set the recorder to trigger when there is a drop in a camera's sound levels by setting the Decline drop down list to Enable.
Page 217: Video Menu - Smart - Sound Detection - Schedule
Index 9.7.7.1 Video Menu - Smart - Sound Detection - Schedule When you click a camera's Schedule icon in the Sound Detection sub-menu the Sound Detection Schedule screen will be displayed. Here you can create a tailor made arming schedule for sound detection that suits your requirements.
Page 218 Zip DVR Manual V3 31/08/2023 ZipDVR.com...
Page 219: Video Menu - Smart - Lens Covered
Index 9.7.8 Video Menu - Smart - Lens Covered The Lens Covered feature allows you to determine what actions the recorder takes when the camera's image is obscured. Camera Lists all compatible AI cameras on the recorder. Enabling Lens Covered Detection To enable or disable Lens Covered Detection for each camera just tick or untick the Switch check box.
Page 220 Zip DVR Manual V3 Alarm Handling Clicking the Alarm button will open the Alarm Handling screen where you can set what actions the recorder will take when a lens covered detection alert is triggered. For more information on setting up alarm handling see the Alarm Menu - Smart section.
Page 221: Video Menu - Smart - Schedule
Index 9.7.9 Video Menu - Smart - Schedule In the Schedule sub-menu you can create an arming schedule for each camera to specify when the Smart features are active. The schedule displays the time of day in half hour segments along the top and the day of the week down the side.
Page 222 Zip DVR Manual V3 Copying A Schedule From 1 Camera To Another To save time you can copy schedules from one camera to another as explained in Parameter Copy section. Saving Changes When you are happy with the current settings click the Save button.
Page 223: Video Menu - Smart - Intelligent Analysis
Index 9.7.10 Video Menu - Smart - Intelligent Analysis In the Intelligent Analysis screen you can generate reports on the number of objects which have passed over a Cross Counting line within a specified time period. You can create daily, weekly, monthly or annual reports for each AI camera. How To Generate A Report To generate a report follow these simple steps: 1.
Page 224: Part 10 Record Menu
Zip DVR Manual V3 Record Menu The Record menu is where you can configure the recording parameters and the recording schedules for each camera connected to the Zip recorder. From the Record menu you can access the following sub-menus and features. Encode...
Page 225: Record - Encode
Index 10.1 Record - Encode From the Encode sub-menu you can manage the video parameters for the Mainstream, Substream and Mobile-stream. 10.1.1 Record - Encode - Mainstream You can tailor the mainstream recording quality of each camera to suit your requirements in the Encode - Mainstream sub-menu;...
Page 226 Zip DVR Manual V3 Resolution You can set the recording resolution for each camera from the Resolution drop down list. The resolutions available will depend on the camera. A higher resolution will record higher quality footage but takes up more storage space.
Page 227 Index Video Quality If you set the Bitrate Control to VBR the Video Quality drop down list will become available. From here you can set your desired video quality and the recorder will then capture what is achievable based on the current main stream configuration. You have 6 options when choosing the Video Quality;...
Page 228 Zip DVR Manual V3 As a rule of thumb we recommend setting the I Frame Interval at double the frame rate so that a new I Frame is captured every 2 seconds. For example if the frame rate is 12 frame per second (FPS) the I Frame Interval would be set as 24 so that the recorder captures a new I Frame every 24 frames.
Page 229: Record - Encode - Substream
Index 10.1.2 Record - Encode - Substream You can configure the substream quality for each camera in the Encode - Substream sub-menu. The substream allows you to create a lower quality stream for each camera which can then be used when viewing the recorder remotely in the PC client software or the mobile app.
Page 230 Zip DVR Manual V3 Resolution You can set the recording resolution for each camera from the Resolution drop down list. The resolutions available will depend on the camera. Frames Per Second (FPS) The frame rate is how many images are captured per second and determines how smooth your recorded footage appears.
Page 231 Index Video Quality If you set the Bitrate Control to VBR the Video Quality drop down list will become available. From here you can set your desired video quality and the recorder will then stream what is achievable based on the current main stream configuration. You have 6 options when choosing the video quality;...
Page 232 Zip DVR Manual V3 Copying Stream Settings From One Camera To Another Rather than re-entering the same settings for each camera you can copy settings from one camera by clicking the Copy button. For more information on copying settings see the...
Page 233: Record - Encode - Mobilestream
Index 10.1.3 Record - Encode - Mobilestream You can configure the mobilestream quality for compatible IP cameras in the Encode - Mobilestream sub-menu. The settings for mobilestreams are saved on the camera and not the recorder. As only IP cameras have this functionality you will only be able to configure mobilestreams for IP cameras.
Page 234 Zip DVR Manual V3 When the mobile stream is enabled on a camera, the mobilestream option will become available when choosing the stream type for that camera on the Zip Vision PC client software or mobile app. Stream Type As the mobilestream is not recorded and ETR is not available only the Normal Stream Type is available.
Page 235 Index Just remember that the bitrate is the amount of data transferred per second so a high bitrate will produce a high quality image which requires a faster internet speed. A low bitrate will produce a low quality image better for slower internet speeds. Enabling Audio You can enable or disable audio recording for each channel by ticking or unticking the Volume check box.
Page 236: Record - Record
Zip DVR Manual V3 10.2 Record - Record In the Record sub-menu you can set which channels and which streams are recorded. Once you have chosen which channels to record you can set up a Recording Schedule to specify what to record for each channel and when.
Page 237 Index via the Zip Vision PC client software or mobile app. When playing back footage you can select the less demanding substream for smooth playback on slower internet connections. Mainstream will only record the high quality mainstream. If you don't intend on playing footage back remotely then a recording of the lower quality substream is not required.
Page 238: Record - Record Schedule
Zip DVR Manual V3 10.2.1 Record - Record Schedule From the Record Schedule sub-menu you can create a unique timetable to tell the recorder when to capture footage. You can also choose how recordings are captured. This could when motion is detected, when an alarm is triggered or constant recording between certain hours.
Page 239 Index Creating A Schedule To create a schedule or add to an existing schedule follow these simple steps: 1. Click the coloured radio button for the recording type you want to create the schedule for. 2. Click and drag over the time period you want to schedule recording for. You can drag over multiple days at once if needed.
Page 240: Record - Capture
Zip DVR Manual V3 10.3 Record - Capture In the Capture sub-menu you can configure each camera to take snapshots at set intervals. This is great for time-lapsing images or low level monitoring where a video isn't necessarily required. Once you have configured your capture settings can create Capture Schedule to control when snapshots are captured.
Page 241 Capturing Snapshots On An Alarm Trigger Or Motion Detection A handy feature for capturing snapshots on a Zip recorder is the ability to set a different capture interval for when an alarm is triggered or motion is detected by the camera.
Page 242 Zip DVR Manual V3 Copying Capture Settings From One Camera To Another Rather than re-entering the same settings for each camera you can copy settings from one camera to another by clicking the Copy button. For more information on copying settings see the Parameter Copy section.
Page 243: Record - Capture Schedule
Index 10.3.1 Record - Capture Schedule From the Capture Schedule sub-menu you can create a unique timetable to tell the recorder when to capture snapshots. You can also choose how snapshots are captured. This could when motion is detected, when an alarm is triggered or constant capturing between certain hours.
Page 244 Zip DVR Manual V3 Removing A Schedule To remove a schedule follow these simple steps: 1. Click the coloured radio button for the capture type you want to remove. 2. Click and drag over the time period you want to remove the scheduled snapshot capturing from.
Page 245: Part 11 Alarm Menu
Index Alarm Menu The Alarm menu is where you can set up alarm inputs and instruct the recorder on what to do when an alarm is triggered. From the Alarm menu you can access the following sub-menus and features. Motion In the Motion sub-menu you can configure motion detection and decide how the...
Page 246 PTZ Linkage PTZ Linkage sub-menu is another of the Zip's clever features. In this menu you can set up your PTZ cameras to move to certain area when an alarm is triggered or motion is detected on another camera connected to the recorder.
Page 247: Alarm Menu - Motion
Index 11.1 Alarm Menu - Motion In the Motion sub-menu you can set up how the recorder reacts when motion is detected for each camera. These are also the same options you will see if you click the Alarm button when setting up motion detection. The settings available will differ depending on recorder, camera type and camera model.
Page 248 Zip DVR Manual V3 Latch Time The Latch Time is the amount of time the alarm output remains active. You can set the Latch Time up to a maximum of 60 seconds using the drop down list Record Video On Motion Trigger The recorder can be set to capture footage from a single or multiple channels when motion is detected.
Page 249 Index On Screen Notification When Show Message is turned on an icon of a red man will appear in the top right corner of the screen whenever motion is detected. You can turn this feature on or off using the Show Message check box. Email Notifications You can set the recorder to include motion triggers in its email reports by selecting the Send Email check box.
Page 250 Zip DVR Manual V3 Defaulting Settings To restore settings back to the factory default you can click the Default button. Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost.
Page 251: Alarm Menu - I/O
Index 11.2 Alarm Menu - I/O In the I/O (Input/Output) sub-menu you can set what action the recorder takes when there is a trigger on one of the alarm inputs or an alarm input of a connected IP camera. The settings available will differ depending on recorder, camera type and camera model.
Page 252 Zip DVR Manual V3 Trigger An Alarm Output You can tell the recorder to trigger alarm outputs to activate a 3rd party device such as a floodlight when there is an alarm input. Clicking the Cog icon in the Alarm Out column will open the Alarm Output window where you can set which alarm outputs will be triggered.
Page 253 Index Post Recording The Post Recording time determines how long the recorder continues to capture footage for after the input trigger ends. This can be used to ensure you capture an entire event as you may still require footage after a brief alarm trigger. You can set the post recording time between 30 seconds and 5 minutes using the Post Recording drop down list.
Page 254: Alarm Menu - Smart
In the Smart sub-menu you can set what action the recorder takes when there is a Smart trigger from one of the connected Zip AI cameras. These are also the same options you will see if you click the Alarm button when setting up Smart settings in the Video menu.
Page 255 Index Audio Warning The recorder can be set to produce a loud beeping sound when there is a trigger on the selected camera. From the Buzzer drop down list you can choose the length of time the recorder will sound the audio alarm for. You can also select Disable if you don't want the recorder to sound a warning when triggered.
Page 256 Zip DVR Manual V3 You can enable or disable channel recording by ticking or unticking the Record Channel check box. You can then choose all analogue or all IP cameras by selecting the Analogue Channels and IP Camera check boxes. Finally you can select any combination of analogue and IP cameras by highlighting the individual channels.
Page 257 Index Open Full Screen On Smart Trigger By ticking the Full Screen check box you can tell the recorder to open the camera's image full screen when there is a trigger. This is useful in control room settings where the cameras are monitored. Configuring Smart Detection Clicking the Smart button in any of the Smart alarm sub-menus will display a setup screen where you can configure that smart detection feature.
Page 258: Alarm Menu - Ptz Linkage
Zip DVR Manual V3 11.4 Alarm Menu - PTZ Linkage The PTZ Linkage sub-menu is a great way enhance your security system. It allows you to tell PTZ cameras to move to a specific location when an alarm input is triggered or motion detected by another camera.
Page 259 Index If you want to use a camera's motion detection to trigger PTZ movement you need to tick the Motion check box. Likewise, if you don't want to use a camera's motion detection only its alarm inputs, you can un-tick the Motion check box. For more information on setting up motion detection see the Video Menu - Motion section.
Page 260 Zip DVR Manual V3 To see how to set up PTZ presets see the Live View Toolbar - PTZ Controls section. Copying PTZ Linkage Settings You can copy PTZ linkage settings from one camera to another by clicking the Copy...
Page 261: Alarm Menu - Exception
Index 11.5 Alarm Menu - Exception In the Exception sub-menu you can decide how the recorder alerts you when an error occurs or maintenance is required. The settings available may differ depending on the model of recorder. Event Type There are various events you can set up alerts for as listed Event Type column. ·...
Page 262 Zip DVR Manual V3 Latch Time The Latch Time is the amount of time the alarm output remains active. You can set the Latch Time up to a maximum of 60 seconds using the drop down list On Screen Notification When Show Message is turned on you will get a visual notification during live view to indicate that an exception event has occurred.
Page 263 Index An icon similar to the one shown above will be displayed at the bottom of the screen during live view to show that there is an issue preventing the recorder from writing to a hard drive. The icon shown will depend what issue has caused the error. For more information on disk errors see the Exception - Disk Error section.
Page 264 Zip DVR Manual V3 Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. 31/08/2023 ZipDVR.com...
Page 265: Alarm Menu - Exception - Disk Error
Index 11.5.1 Alarm Menu - Exception - Disk Error When the recorder can not write to a disk a hard driver error icon will appear during live view if the Disk Error exception is enabled in the Exceptions menu. The icon and message will differ depending on the error as explained below. For more information on the recorder's hard drives see the the Storage Menu section.
Page 266 Zip DVR Manual V3 Clicking the Configuration button will take you to the Storage Menu section where you can format the drive. No Hard Drive Detected If the recorder can not find any hard drives the following message will be displayed.
Page 268: Alarm Menu - Alarm Schedule
Alarm Out - any alarm outputs the camera is set to trigger. · Push - any time an event should send a push notification to the Zip mobile app. · FTP Upload - image or video uploads to an FTP server for the chosen camera.
Page 269 Index Editing A Schedule By default each trigger event type is scheduled to be active 24 hours a day, 7 days a week. Removing A Schedule To remove a schedule follow these simple steps: 1. Click the radio button for the trigger event type you want to remove. 2.
Page 270: Part 12 Network Menu
Zip DVR Manual V3 Network Menu In the Network menu you can configure the recorder for access over a network or over the internet. Here you can define network settings, DDNS accounts, email settings, FTP settings and more. From the Network menu you can access the following sub-menus and features.
Page 271 Index IP Filter IP Filter sub-menu allows you to restrict access so only specific IP addresses or network segments can connect to the recorder. Voice Assistant In the Voice Assistant sub-menu you link your recorder to a Google or Amazon account for use with a smart home device.
Page 272 Zip DVR Manual V3 12.1 Network Menu - General In the General sub-menu you can set up the recorders network settings. Setting your recorder up on a network will allow you to remotely monitor the recorder from a PC, tablet or mobile phone once either...
Page 273 Index DNS Settings Selecting DHCP will automatically assign the DNS addresses from the router. This is usually the service provider's DNS address. DNS2 is automatically assigned as 8.8.8.8 which is Google's primary DNS address. The default DNS addresses are usually adequate for most people but if you wish to set the DNS addresses manually you can de-select DHCP to do so.
Page 274 Zip DVR Manual V3 12.1.1 Network Menu - General - PPPoE The PPPoE sub-menu (Peer-to-Peer Protocol over Ethernet) allows you to set up a direct connection for the recorder to your internet provider. This direct connection can only be to a single device so in most cases the direct link from the provider to your home or business is connected to a router.
Page 275 Index Defaulting Settings To restore settings back to the factory default you can click the Default button. Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. ©...
Page 276 You only need to set up port forwarding and DDNS if you intend to monitor your CCTV using the Zip Vision mobile app, PC client or IE web client. When setting up port forwarding there a 4 ports that you need to specify; Web, Client, RTSP and Https.
Page 277 Index To set up port forwarding using UPnP just follow the steps below: 1. Tick the UPnP check box for each of the 4 ports to enable it. 2. Set the Mapping Strategy drop down list for each of the 4 ports to Manual. 3.
Page 278 Zip DVR Manual V3 RTSP Streaming Links The "Instructions" show how you would input an RTSP stream link if you wanted to view a camera from your recorder on another device. When connecting to a channel on your recorder you would enter the RTSP stream...
Page 279 Index Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. © 2023 System Q Ltd ZipDVR.com...
Page 280 Every Zip recorder is supplied with a free, 3 year DDNS service for its user. This allows you to quickly set up the recorder for remote monitoring, without the added expense or hassle of setting up a static IP.
Page 281 Remote Monitoring With DDNS and Port Forwarding now set up you can connect to your recorder remotely using the Zip Vision PC client software, mobile app or in the Internet Explorer browser. Just enter the recorder's serial number follwed by .ippostcode.com e.g.
Page 282 Zip DVR Manual V3 12.3 Network Menu - Email If you want to receive email notifications from the recorder you have to configure your email settings in the Email sub-menu. It is also a good idea to configure your email settings as a fail safe as this allows you to send a new admin password if you ever forget the recorder's log on credentials.
Page 283 You will need to go into the security settings of the email account you have set as the Username above. From there you can generate an app password. In the app list choose Other, enter a memorable name like "Zip Recorder" then click Generate. This will produce your one time use authentication password.
Page 284 Zip DVR Manual V3 The recorder will only send notification emails when there is something to report. Setting an interval allows you to limit how many emails you receive as notifications will be compiled and sent together. Test Email Once you have entered all of you email settings you can send a test email to check everything is working correctly by clicking the Test Email button.
Page 285 Index 12.3.1 Network Menu - Email - Email Schedule From the Email Schedule sub-menu you can create a unique timetable to tell the recorder when to send email notifications. You can also choose which event type notifications are included. This could be when motion is detected, when an alarm is triggered, when there is an exception error on the recorder or when there is a smart detection trigger.
Page 286 Zip DVR Manual V3 To remove a schedule follow these simple steps: 1. Click the coloured radio button for the event type you want to remove. 2. Click and drag over the time period you want to remove the scheduled notifications from.
Page 287 Index 12.4 Network Menu - FTP The FTP sub-menu allows you to connect your recorder to an FTP server (File Transfer Protocol) so that you can schedule uploads of snapshots and video footage. This handy feature gives you extra protection as it allows you to automatically save a copy of your CCTV footage.
Page 288 Zip DVR Manual V3 Username & Password These are the credentials you normally use to log on to the FTP server. If you don't have log credentials you may need to ask whoever manages the FTP server for credentials you can use or to create a user account for you.
Page 289 Index Upload Normal Video By default only video footage from alarm triggered events will be uploaded to the FTP server. You can however upload any normal scheduled recordings as well. To set which channels you want to upload the normal video recordings for click the Cog icon to display the Upload Normal Video window.
Page 290 Zip DVR Manual V3 Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. 31/08/2023 ZipDVR.com...
Page 291 Index 12.4.1 Network Menu - FTP Shcedule In the FTP Schedule sub-menu you can create a unique timetable to tell the recorder when to upload snapshots and video footage to your FTP server. You can also choose which event types are included. This could be when snapshots or footage captured as the result of normal scheduled recording, a motion detection trigger, an alarm trigger or when there was a smart detection trigger.
Page 292 Zip DVR Manual V3 Editing A Schedule By default Motion, Alarm and Smart triggered snapshots and recordings are scheduled to be uploaded 24 hours a day, 7 days a week. Normal scheduled snapshots and recordings are not set to upload at all.
Page 293 Index 12.5 Network Menu - IP Filter With the IP Filter you can restrict access to the recorder to specific IP addresses making your system more secure by creating an Allow List. Alternatively you could just block troublesome IP addresses by creating a Block List. Enabling IP Filters You can enable and disable the IP Filter by ticking or unticking the Enable check box.
Page 294 Zip DVR Manual V3 Adding An IP Address Range To make things easier you can add a range of consecutive IP addresses rather than having to add each one in turn. To add an IP address range to your selected list enter first IP address into Start Address field, the last IP address into the End Address field and click the Network Segment Add button.
Page 295 Index Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. © 2023 System Q Ltd ZipDVR.com...
Page 296 Zip DVR Manual V3 12.6 Network Menu - Voice Assistant Please Note: Voice Assistant is only in the Beta stage at this time and is only available on certain models. 31/08/2023 ZipDVR.com...
Page 297 Index Storage Menu In the Storage Menu you can manage your hard drives, run hard drive diagnostic checks and manage your cloud storage account. From the Storage menu you can access the following sub-menus and features. Disk In the Disk sub-menu you can manage the hard drives inside the recorder.
Page 298 Zip DVR Manual V3 13.1 Storage Menu - Disk In the Disk sub-menu you can see key information for each hard drive, format hard drives and decide if and when footage is overwritten. Hard Drive Information Serial No. This is the unique serial number for the hard drive.
Page 299 Index Overwriting Old Footage You can decide if and when old footage is overwritten from the Overwrite drop down list. Auto When set to Auto the recorder will automatically start to overwrite old recordings with new ones when the hard drive is full. The recorder will always overwrite the oldest footage first.
Page 300 IBM for checking the status of hard drives and predicting failures. Here we give a brief overview of performing S.M.A.R.T tests on a Zip recorder. If you are unfamiliar with S.M.A.R.T tests there's a wide range of information readily available online.
Page 301 Index TEMP(°C) Gives a live temperature reading for the hard drive. Utility Time(d) Shows the total amount of time the hard drive has been powered on in days. Whole Evaluation States whether the hard drive has Passed or Failed the test. S.M.A.R.T Info This table shows the test result for each attribute of the hard drive.
Page 302 Zip DVR Manual V3 13.3 Storage Menu - Cloud The Cloud sub-menu allows you to link your Zip recorder to a cloud storage service and automatically upload videos and snapshots captured by a motion detection trigger, an alarm input or through one of the Smart detection features. You can link your Zip recorder to either a Dropbox or a Google Drive account.
Page 303 Index To do this you need to enable Picture To Cloud and/or Video To Cloud in the Alarm menu under the Motion sub-menu , the I/O sub-menu and/or the required smart detection feature in the Smart sub-menu When you have set what you want to upload don't forget to check that motion detection or the smart detection feature itself is actually enabled.
Page 304 Zip DVR Manual V3 A high compression video format which will save a storage space but may lose image quality. The most supported video format which can be played back on most devices. File Structure & Naming Folders When saving footage to your cloud storage you will notice that a folder is created...
Page 305 From the System menu you can access the following sub-menus and features. General In the General sub-menu you can manage the recorder's ID, time and date settings, stream friendly multi-channel output (Zip Channel) and the recorder's video output. Multi-User Multi-User sub-menu allows you to manage the username, password and permissions for up to 7 users.
Page 306 Zip DVR Manual V3 IP Camera Maintenance From the IP Camera Maintenance sub-menu you can upgrade camera firmware, load default settings, reboot IP cameras and save or load camera setting configurations.. Information Information sub-menu shows key information about the recorder, channels recording and the network recorder's network settings.
Page 307 The Device Name will be shown as the name of the recorder in the device list on the Zip PC client software and the Zip mobile apps. This is especially useful when you have multiple recorders as you can quickly distinguish which recorder is which.
Page 308 Ensure Audio (Volume) is enabled for each channel in the record menu to record the audio with footage to then playback. If not the audio will only be heard when looking at the live view / preview on the DVR or via the Zip Vision Pro App. Set this in...
Page 309 Index Show Wizard You can enable or disable the Smart Setup Wizard by ticking or un-ticking the Show Wizard check box. When enabled the Smart Setup Wizard will be displayed every time the recorder starts up. Defaulting Settings To restore settings back to the factory default you can click the Default button. Saving Changes When you are happy with the current settings click the Apply button.
Page 310 Zip Vision PC client software. Frame Rate You can set the frame rate for the zip channel from the Frame Rate drop down list. You can choose from 1 to 6 frames per second to get the best results for the internet speed available.
Page 311 Setting Up The Split Screen Display You can set the layout of the Zip Channels split screen display from the Mode drop down list. You can choose from a 1x1 up to a 4x4 grid.
Page 312 Zip DVR Manual V3 Defaulting Settings To restore settings back to the factory default you can click the Default button. Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost.
Page 313 Index 14.1.2 System Menu - General - Date And Time You can configure everything regarding the recorder's date and time in the Date And Time sub-menu. It's important to have the correct date and time set so that schedules activate at the desired time.
Page 314 Zip DVR Manual V3 To set the Time just click inside the Time field and use the on-screen keypad to enter the correct time. If your recorder had been networked but you still wish to set the date and time manually make sure you disable NTP so that the date and time aren't updated automatically.
Page 315 Index To configure NTP follow these steps: 1. Tick the Enable NTP check box. 2. Select the time server you want to use from the Server Address drop down list. There a 3 public time servers you can choose, time.windows.com, time.nist.gov or pool.ntp.com.
Page 316 Zip DVR Manual V3 14.1.3 System Menu - General - Ouput Configuration The Output Configuration menu allows you to set up the recorder's displays. You can set the output resolution, the auto sequencer parameters for the main video output and the spot monitor output, the menu transparency and the mouse cursor speed.
Page 317 Index 14.1.3.1 System Menu - General - Output Configuration - Live Out Selecting LIVE-OUT from the Video Output drop down list in the General Output sub-menu allows you to configure the display of the recorders live view for the HDMI and VGA outputs.
Page 318 Zip DVR Manual V3 Changing The Screen Size And Position Clicking the Scale And Offset Setup button will display the image scale and offset controls so that you can adjust the size and position of the recorders display on your monitor.
Page 320 Zip DVR Manual V3 14.1.3.2 System Menu - General - Output Configuration - Spot Out Selecting SPOT-OUT from the Video Output drop down list in the General Output sub-menu allows you to configure the BNC spot monitor output. The spot monitor output is ideal for monitors in public areas as it will only display the cameras and won't show the menu system or the mouse cursor.
Page 321 Index Camera's can be chosen from the drop down lists for each camera position. Choosing An Auto Switching Camera Layout When you have Dynamic selected from the View Setup drop down list the Seq Mode option will be displayed. In the Seq Mode drop down list you can choose the camera layout which will be used for the auto switching display on the recorder's spot monitor output.
Page 322 Zip DVR Manual V3 To include or exclude a camera simply tick or un-tick the corresponding check box. When set to a single camera layout, if a camera is ticked to be included but there isn't actually a camera connected the recorder will just skip this camera.
Page 324 Zip DVR Manual V3 14.2 System Menu - Multi-User In the Multi-User sub-menu you can create additional user accounts and set their permissions so each user can only view and control what the administrator allows. User Account Number You can have up to 7 active user accounts as shown in the No. column.
Page 325 Index Editing A User Account Clicking the Edit icon in the User Edit column will open the User Edit window the corresponding user account. In the User Edit window you can enable user accounts, edit user account names and set passwords. Setting Permissions Clicking the Cog icon in the Permissions column will display the User Permissions...
Page 326 Zip DVR Manual V3 14.2.1 System Menu - Multi-User - User Edit In the User Edit window you can amend the username and password for the selected user account. To edit user accounts you have to be logged on to the recorder as the Admin user.
Page 327 Index The Password Strength bar gives you an indication as to how secure your password is. A low strength password may be easy for somebody to guess where as a high strength password would keep you more secure. Ideally you would aim for as strong of a password as possible by using at least 8 characters and a combination of letters and number.
Page 328 Zip DVR Manual V3 4. You will be asked to draw the same pattern again to confirm it. The window will close when successful. To unlock the recorder using an unlock pattern simply re-draw the pattern in the same way.
Page 329 Index 14.2.2 System Menu - Multi-User - Permission In the User Permission window the Admin user can set the permissions for each individual standard user to control what they can access and what actions they can perform. Setting What Actions A User Can Perform There are 8 check boxes you can enable or give a user permission to perform certain actions as described below.
Page 330 Zip DVR Manual V3 Auto Reboot - When enabled the user can schedule auto reboots for the recorder or remove scheduled auto reboots as shown in the Maintenance - Auto Reboot section. Manual Record - Allows the user to start manual recordings for the channels they are allowed to view.
Page 331 Note - These settings need to match the settings of the RS485 device you are wanting to control via the recorder. You can then send your RS485 commands from the Kontrol tab in the Zip Vision PC client software. Baudrate This is the address setting and the speed of communication.
Page 332 Zip DVR Manual V3 Defaulting Settings To restore settings back to the factory default you can click the Default button. Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost.
Page 333 Index 14.4 System Menu - Maintenance In the Maintenance sub-menu you can perform the following routine recorder maintenance: · - View and backup recorder activity logs. · Load Default - Load the default settings for entire sub menus. · Upgrade - Upgrade the recorders firmware.
Page 334 Zip DVR Manual V3 You can change month and year using the blue arrows then select a date by clicking on it. Once you have set the date you can set the time of day you want the activity log to start from in the Start Time field.
Page 335 Index · Storage - A Storage log will show when hard drive errors have occurred and when hard drives have been formatted. Generating A Log When you have set your start date and time, end date and time and the log type, click the Search button to generate the log.
Page 336 Zip DVR Manual V3 14.4.2 System Menu - Maintenance - Load Default The Load Default sub-menu allows you to quickly restore default settings to all or a selection of the recorder's top level sub-menus. Sometimes if you are unable to pin- point which settings are causing a problem it's easier to restore default settings and start afresh.
Page 337 Index 14.4.3 System Menu - Maintenance - Upgrade In the Upgrade sub-menu you can upgrade the recorder's firmware version to add new features or resolve firmware issues. You should only need to do this if instructed to by a member of out technical support team.
Page 338 14.4.4 System Menu - Maintenance - Settings Save/Load In the Settings Save/Load sub-menu you can save the recorder's current settings as a backup or to load onto another Zip recorder. You can also load previously saved settings from the same recorder or another Zip recorder.
Page 339 Index 14.4.5 System Menu - Maintenance - Auto Reboot Like most electrical devices such as PCs, CCTV recorders have hundreds of processes which can stop working and the device requires a reboot so that everything starts up correctly again. As your recorder is an integral part of your security system you don't want to come back to it when it's needed and find that something has failed.
Page 340 Zip DVR Manual V3 Saving Changes When you are happy with the current settings click the Apply button. If you exit the window without saving any changes will be lost. 31/08/2023 ZipDVR.com...
Page 341 Index 14.5 System Menu - IP Camera Maintenance In the IP Camera Maintenance sub-menu you can perform the following routine maintenance: · Upgrade - Upgrade the cameras firmware from the recorder. · Load Default - Load the default settings onto IP cameras. ·...
Page 342 Zip DVR Manual V3 14.5.1 System Menu - IP Camera Maintenance - Upgrade In the Upgrade sub-menu you can upgrade the firmware on IP camera's from the recorder. This could be to add new features to the camera or resolve firmware issues.
Page 343 Index 14.5.2 System Menu - IP Camera Maintenance - Load Default The Load Default sub-menu allows you to quickly restore default settings to a single IP camera or a selection of IP cameras. Sometimes if you are unable to pin-point which settings are causing a problem it's easier to restore default settings and start afresh.
Page 344 Zip DVR Manual V3 14.5.3 System Menu - IP Camera Maintenance - Reboot IPC IP cameras run lots of little processes which can stop working and prevent the camera from functioning properly. If you encounter a fault with an IP camera this may be the case.
Page 345 Index 14.5.4 System Menu - IP Camera Maintenance - Settings Save/Load In the Settings Save/Load sub-menu you can save settings from an IP camera as a backup if needed in the future. You can also load previously saved settings from the same camera.
Page 346 Zip DVR Manual V3 Loading Settings To load previously saved settings from your camera just follow these simple steps: 1. Insert a USB backup device into your recorder. 2. Tick the check boxes for the IP cameras you want to load the settings onto.
Page 347 Index 14.6 System Menu - Information The Information screen is a great reference tool when you need to quickly check some of the recorder's key information from model and serial number to firmware version and P2P ID. Device ID The recorder's Device ID is handy when you are using he IR remote control as it allows you to target a specific recorder rather than controlling all recorders in range.
Page 348 Zip DVR Manual V3 Serial ID This is the recorder's unique serial number. This is included in the DNS address and P2P ID as they are specific to your recorder. You will also need this for support purposes. Hardware Version The Hardware Version shows the recorder's exact model.
Page 349 Index 14.6.1 System Menu - Information - Channel Information The Channel Information screen is a quick reference point for the basic information, stream settings and capabilities of each camera. Camera The Camera column shows the channel number of the recorder. Camera Name This shows the name given to each camera.
Page 350 Stream Settings The Main Stream and Sub Stream columns shows the resolution, frame rate and bitrate for each camera. Some of the newer Zip cameras also support a Mobile Stream which will be displayed in the same way. The camera's resolution, frame rate and and other quality settings can be set in the Record - Encode section for each stream type.
Page 351 Index 14.6.2 System Menu - Information - Record Information The Record Info screen compiles the recording settings for each camera so you can see the quality of footage which will be captured. Camera The Camera column shows the channel number of the recorder. Record State The Record State column shows whether the channel is currently recording or not.
Page 352 Zip DVR Manual V3 Stream Type This shows which stream is being recorded, just the Mainstream or Dualstream (both the mainstream and the substream). You can set which streams are recorded in the Record - Record section. Resolution The Resolution column shows the resolution of mainstream and substream, as set in Record - Encode section, for each camera.
Page 353 Index 14.6.3 System Menu - Information - Network State The Network State screen displays all of the recorder's network settings in one place so you can check everything is as it should be an fault find. The recorder's network settings can be configured in the Network Menu ©...
Page 354 Zip DVR Manual V3 Common Interfaces When using your Zip recorder you will quickly get accustomed with the following interfaces. To make things as easy as possible we have used variations of these common interfaces throughout the recorder's menu system.
Page 355 Index Icon Name Function Refresh the USB device list to find newly connected Refresh devices. List View Display the files on the USB device as a list. Icon View Display the files on the USB device as large icons. Previous Go back up one level to the previous folder.
Page 356 Zip DVR Manual V3 15.2 Parameter Copy Whenever you go to copy parameters from one camera to another you will see a variation of the following screen. This is a great time saver as you can configure one camera then quickly copy the settings to others as explained below:...
Page 357 Index Target Channel When you have selected which parameters you want to copy you can then choose which cameras to copy the settings to. This will overwrite the cameras current settings with the settings from the Source Channel. You can select or de-select all Target Channels by ticking and unticking the Select All check box.
Page 358 Zip DVR Manual V3 Shutdown There are 3 options available when you enter the Shutdown menu on your recorder, Shutdown, Reboot and Lock Screen. Shutting Down The Recorder Selecting the Shutdown option will turn the recorder off. The recorder will not capture footage when shutdown so you should only do this when it is absolutely necessary.
Page 359 Index How To Zip recorders have built-in help guides to walk you through some of key settings you may need to configure and some of the common actions you may wish to perform. Each guide will have a website address and QR code so you can access the full tips and guides online on our website.
Page 360 Zip DVR Manual V3 17.1 Setup Email Zip recorders support SMTP email setup. This is typically an internet based mail server which the recorder logs into to send email notifications, motion detection or errors. Be aware that when using public or internet connected servers username and password authentication will be required.
Page 361 Index 2. Under Signing in to Google – App passwords click on the right arrow and log in to your account. 3. Click on Select app and Other (Custom Name) 4. Enter a name for your device and click Generate. 5.
Page 362 Zip DVR Manual V3 you click Done you will not be able to see the password again. 6. Enter details in to your DVR\NVR or Camera. Typical email settings will require the following details :- Encryption – Auto or TLS for ports 25 and 587, SSL for port 465.
Page 363 Index 17.1.2 Setup Email - Yahoo Go to uk.yahoo.com and click on 'Sign in' and then 'Create an account'. Follow the instructions to create you account or alternatively use an existing account. If you share one email account between multiple devices all of the emails will be visible in the sent folder.
Page 364 Zip DVR Manual V3 3. Enter a name for your device and click Generate password. 4. Make a note of the password and enter it into your device. Once you click Done you will not be able to see this password again.
Page 365 Index 5. Enter details in to your DVR\NVR or Camera. Typical email settings will require the following details :- Encryption – Auto or TLS for ports 25 and 587, SSL for port 465. Port – 25, 587 or 465. Check encryption above. SMTP Server –...
Page 366 Zip DVR Manual V3 17.2 Recover Forgotton Password If you forget your password you can click Forgot Password on the login interface and a super-password will be emailed to you if an email address has been setup prior. See Email Settings If you do not have an email address setup, please contact your installer for help with resetting the password.
Page 367 Index Default Password admin The default user for the Zip recorder is and the default password is 555555 © 2023 System Q Ltd ZipDVR.com...
Page 368 Zip DVR Manual V3 Useful Links You can find lots of useful information, videos and tools on our website www.ZipNVR.com. Tips & FAQs Manuals Free Tools Warranty Registration We have a wide You'll find manuals We have created selection of tips...
Page 369 Index Software & Apps You'll find a wide range of Zip software to help you get the most out of your Zip CCTV system at SoftCCTV.com. ZipVision - Zip DVR & Android App - Zip iOS App - Zip NVR Client Software...
Page 370 Zip Finder - IP Camera Zippy Player - ZIP CCTV Viewing Widget - Discovery Tool Single Channel Edition Zip Finder is a great tool A convenient CCTV The simplest way to view for managing your IP evidence player that will footage from your Zip cameras.
Page 371 Index Troubleshooting We have created the Zip recorders to be as intuitive and user friendly as possible. Hopefully this manual will help you understand your recorder and get the most out of it. However, there still might be times where you come across an issue and aren't quite sure what is causing it.
Page 372 If the recorder doesn't have a built-in switch connect it direct to a PC using a crossover cable and use the Zip Finder program, to modify the IP address and view the camera. The recorder needs to dissipate heat when it The recorder is is running.
Page 373 Index Problem Possible Possible Solution Cause The footage you are looking for may have already been overwritten. If the hard drive's Footage has overwrite status is set to Auto or after X been days, the recorder will overwrite old footage overwritten when the hard drive is full or when the number of days has elapsed.
Page 374 Zip DVR Manual V3 Problem Possible Possible Solution Cause You can bridge the alarm and ground Trigger device connections on the back of the recorder is faulty causing an alarm trigger. If this works it could mean that the trigger device is at fault.
Page 375 WEE/CG0783SS collection point as defined by your local council. © Copyright 2023 Zip is a registered trademark of System Q Ltd, Chesterfield, Derbyshire, S40 2WB © 2023 System Q Ltd ZipDVR.com...
Page 377 Camera Status Camera Type Activity Log Capture 234, 237 Adding Cameras From An Alien DVR 194, 195 Adding Cameras From Zip Recorders 148, 151, 205, 206, 217 Channel Config Adding IP Cameras 135, 143, 146, 156 Channel Information 39, 343...
Page 378 Zip DVR Manual V3 Finding IP Cameras - D - Firmware Firmware Upgrade 331, 336, 337 Firmware Version Data Bit Flow 205, 206, 217 Date Flow Control Date & Time 58, 163 Focus 44, 46 Daylight Saving Time Footage Daylight Savings...
Page 379 Index IP Address 139, 156, 266, 287 Mobilestream IP Camera Maintenance Models IP Camera Password Motion Detection 97, 175, 176, 241, 252 IP Cameras 132, 133, 135, 137, 139, 143, 146, Mouse 148, 151, 153, 156 Mouse Cursor IP Channels Mouse Speed IP Filter Movement Detection...
Page 380 Zip DVR Manual V3 Picture Preview Review 179, 181 RS485 Plan 232, 237, 262, 279, 285 RTSP 159, 270 Playback 35, 72, 74, 82, 93, 97, 104, 107, 110, 112, 117, 119, 122 - S - Player 72, 363 S.M.A.R.T...
Page 381 - Z - Update 331, 336, 337 Upgrade 331, 336, 337 Zip Channel Uploading Zip Finder UPnP Zip IP Cameras USB Mouse Zip Lite DVR USB Playback Zip Supa DVR User Accounts 318, 320, 323 Zip Vision 64, 363 User Permissions...

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