Information Codes - Samsung NZ36C3060UK User Manual

Information codes

Displayed
Possible cause
code
The top sensor is open when
the burner is operating.
There is a short in the top
sensor when the burner is
operating.
This code appears if the
internal temperature of a
burner rises abnormally high.
The IGBT sensor is open
when the burner is
operating.
There is a short in the IGBT
sensor when the burner is
operating.
The key is pressed for more
than 8 seconds.
Communications between
main and sub PCBs failed.
Communications between
main and EEP-ROM failed.
The touch-enabled IC
communicates abnormally.
Solution
Turn off the cooktop and then
restart. If the problem continues,
unplug the power cord for
30 seconds or more and then
reconnect. If the problem is not
fixed, please contact a local
Samsung service center.
Check if the key pad is wet or a
key is depressed. If the problem
continues, restart the appliance
using the POWER key. If the
problem still continues, contact a
local Samsung service center.
Restart the appliance using
the POWER key. If the problem
continues, disconnect power for
more than 30 seconds. Then,
restart the appliance. If the
problem still continues, contact a
local Samsung service center.
Displayed
Possible cause
code
The voltage is too high or
low.
DC Motor Locking
Information
If the cooking container is
not suitable for the induction,
or operates without the
cooking container, it is
displayed.
Solution
Check the power connection and
make sure to turn the appliance
on after regulating the voltage
(208 V to 240 V).
It occurs when DC Motor cannot
operate due to defects of PCB,
wiring or blockage of on motor
blade.
Use a cooking container suitable
for inductions.
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