Samsung WA47CG3500A Series User Manual page 58

Troubleshooting
Code
5C
9C1
9C2
AC6
dC
HC
58 English
Untitled-1 58 Untitled-1 58
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the mesh debris filter as it may be clogged.
• Make sure the drain hose is straight all the way to the drain system.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
The electronic control needs to be checked (Over Voltage Error).
• Check if power is supplied properly.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
Low voltage detected.
• Check if the power cord is plugged in.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
Inverter Communication problem.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
High temperature heating check.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
Meaning
2023-03-31( ) 2023-03-31( ) 11:06:38 11:06:38