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Table of Contents
Related Manuals for Silex technology WM-100
Summary of Contents for Silex technology WM-100
- Page 1 How to use the WM-100 and Wave Navigator for troubleshooting...
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Page 2: Table Of Contents
2.5 Record ............................... 19 3. How to capture the wireless packet ......................21 3.1 Wireless packet capturing with the WM-100 and the Wave Navigator ..........21 3.2 Open the captured file ........................26 About Silex Technology America, Inc......................27... -
Page 3: Pre-Requisition
How to use the data Refer to “How to install the WM-100 and Wave Navigator” (“Installation Guide”) document for the installation process of the system. The Installation Guide is to connect the WM-100 to a computer directly, as below. （... -
Page 4: How To Use Data For Wlan Troubleshooting
1. How to use data for WLAN troubleshooting 1.1 Wireless radio signal issue Start Is a device active? → 2.2.1 Device list Activate the device. Resolved? Check bandwidth utilization → 2.4.2 Possible causes： Interference from other Wi-Fi devices ⚫ Check if same radio channel is used by APs placed closely ⚫... -
Page 5: Wi-Fi Link Association Issue
Wi-Fi authentication issue. In this case, wireless packets capturing is the powerful tool to identify a packet level issue. The WM-100 can be used as the packet capture tool and it transfers the data to the Wave Navigator. It can also store the captured data into an USB drive. -
Page 6: Data Monitored By The Wm-100 And Wave Navigator
2. Data monitored by the WM-100 and Wave Navigator 2.1 Floor Wireless Conditions The “Floor Wireless Conditions” page is a dashboard showing useful information indicating the status of managed wireless devices such as Wi-Fi access points and stations. 2.1.1 Wireless anomaly – resolution information This page section shows the history of alarms in your wireless environment. -
Page 7: Wireless Usage
This page section shows the registered devices’ signal strength in their operating channel measured by the WM-100. If you find that multiple access points placed nearby operate in the same channel, you may want to change the operating channel of some of them. -
Page 8: Wireless Monitoring: Radio Wave Intensity
2.1.3 Wireless monitoring: Radio wave intensity This page section shows the heatmap of the radio signal strength from the registered devices in your environment. The heatmap and channel information help check if the Wi-Fi access points are properly installed to cover the entire floor. You can monitor the heatmap of 2.4GHz, 5GHz W52/W53, 5GHz W56 or 5GHz W58 radio band. -
Page 9: Wireless Monitoring
2.2 Wireless Monitoring The recent wireless status can be checked on the “Wireless monitoring” page. There are two ways to get to this page. 1. “Wireless monitoring” link on the top of the “Floor wireless conditions” page 2. “Floor List” > “Wireless monitoring” of your floor to check 2.2.1 Floor information The “Floor information”... -
Page 10: Survey
The “Survey” tab shows the bandwidth utilization and the wireless data frame status (normal frame rate, error frame rate, and resend frame rate) of the channels being monitored by a selected WM-100. Once “Survey Information” of a WM-100 is clicked, a chart and a graph are shown. These show information on the selected radio band. - Page 11 The “Device information” tab shows the access points operating in each frequency. It shows the signal strength detected by the WM-100 and the number of station devices. This information helps recognize any unintentional access points that may cause the unintentional radio emission causing the...
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Page 12: Radio Wave Intensity
The “Spectrum information” tab shows the radio signal intensity in the selected radio band. Please ensure the WM-100’s setting to collect spectrum information in a specific band. The WM-100 is configured to collect a 2.4GHz spectrum by default, as shown in the picture below. - Page 13 WM-100 and how often such a signal is detected. “Wireless LAN frame removal” button is to remove the radio spectrum related to the Wi-Fi communications. It indicates a radio emission source near the WM-100 that can act as the noise to cause interference.
- Page 14 The “Details” button guides you to the page below. It shows the additional information of the radio signal level in the frequency band over time. (In the case of this picture, past 10 minutes data is shown.) If a noise source emits an unintentional signal in the frequency band, such a signal can be captured and displayed in this chart.
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Page 15: Measurement Data Analysis
2.3 Measurement data analysis The site survey result, registered during the setup (Refer to section 6.3 in “How_to_install_wm- 100_wavenavigator”), is shown in the “Measurement data analysis” page. There are two ways to get to this page. 1. “Measurement data analysis” link on the top of the “Floor wireless conditions” page 2. -
Page 16: Report
2.4 Report The Wave Navigator generates a couple of time charts showing your floor's wireless environment status. The reports can be accessed from “Report > Floor List > Display” as below. 2.4.1 Warning history The “Warning history” tab shows the warnings triggered during the period set through “Select date and time.”... -
Page 17: Bandwidth Information
2.4.2 Bandwidth information The “Bandwidth information” tab shows the time chart of following data: 1. Bandwidth utilization 2. Error frame rate 3. Retry frame rate A specific channel can be selected from the pull-down menu. The information helps check how the Wi-Fi environment on the floor changes over time. -
Page 19: Record
2.5 Record The list of recorded data can be found in two ways: 1. “Data Display” > “Survey Device List” > “Details”... - Page 20 2. “Data Display” > “Wiireless Data List” Once the data is found, click “Display”. The survey information will appear. wireless LAN survey data spectrum data...
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Page 21: How To Capture The Wireless Packet
3. How to capture the wireless packet 3.1 Wireless packet capturing with the WM-100 and the Wave Navigator 1. Ensure the monitoring is not running. If the button shows “Stop”, please click it to stop monitoring. - Page 22 2. Set monitor mode to “CAPTURE”, select the bandwidth and the channel to capture wireless packets, and submit. 3. Restart the WM-100. 4. Start capturing the packet...
- Page 23 Set the time as necessary. When the DIP switch #1 pin is “ON”, the WM-100 starts capturing the packets automatically. If the NTP is not configured, please stop the capturing, and set the time. Click “Start” to start the capture from the web page.
- Page 25 5. Check if the wireless capture data is uploaded to the Wave Navigator. Download the data if available.
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Page 26: Open The Captured File
6. Stop capturing the wireless packet. 3.2 Open the captured file The captured file’s fomat is pcap file. A recommended software to open the file is Wireshark. -
Page 27: About Silex Technology America, Inc
Technology is the global leader in reliable Wi-Fi connectivity for products ranging from a medical device to a document imaging product to a video or digital display. With Silex Technology, customers get a single vendor that provides hardware and software support from design through manufacturing for successful product after successful product.
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