LG DL X420 Series Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
DL*X420**
www.lg.com
MFL70442675
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Rev.00_030722

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Summary of Contents for LG DL X420 Series

  • Page 1 OWNER'S MANUAL DRYER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH DL*X420** www.lg.com MFL70442675 Copyright © 2022 LG Electronics Inc. All Rights Reserved. Rev.00_030722...
  • Page 2: Table Of Contents

    Final Installation Check 31 OPERATION Before Use Loading the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 43 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 47 MAINTENANCE Regular Cleaning 49 TROUBLESHOOTING FAQs Before Calling for Service 55 WARRANTY...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. •...
  • Page 4: Warning Statements

    IMPORTANT SAFETY INSTRUCTIONS WARNING Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
  • Page 5 • If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
  • Page 6 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 7: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Do not let your hand get pinched when opening or closing the dryer door. Maintenance • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts •...
  • Page 8 IMPORTANT SAFETY INSTRUCTIONS Installation • Install the appliance on a firm and level floor. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Operation • Clean the lint filter before or after each load. •...
  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control Panel Lint filters Leveling feet Reversible door Rear View...
  • Page 10 10 PRODUCT OVERVIEW Product Specifications Model DL*X420** Please refer to the rating label for Electrical Requirements detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) 27'' X 30 1/8'' X 39'' (68.6 cm X 76.5 Dimensions (Width X Depth X Height) cm X 99 cm) Maximum Depth with Door Open...
  • Page 11 PRODUCT OVERVIEW Stacking kit Side vent kit (Kit No. 383EEL9001B) NOTE • For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
  • Page 12: Installation

    12 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Vent the appliance. Connect the inlet hose (for steam models) Connect the Gas / Electric dryer.
  • Page 13: Choosing The Proper Location

    INSTALLATION Choosing the Proper • For garage installation, you will need to place the appliance at least 18 inches (45.7 cm) above the Location floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.
  • Page 14 14 INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
  • Page 15 INSTALLATION Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm ) must be installed no lower than 6 feet above the floor.
  • Page 16 16 INSTALLATION Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. Description Dimension/Clearance Depth of Ventilation Opening 7″ (178 mm) Back Clearance 5″ (127 mm) Depth 30 1/8″ (765 mm) Front Clearance 1″...
  • Page 17: Leveling The Appliance

    INSTALLATION Leveling the Appliance NOTE • If you are installing the appliance on the optional WARNING pedestal, you must use the leveling feet on the • Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance leveling feet should be fully retracted. •...
  • Page 18: Installing The Vent Kit

    WARNING • An adapter kit, part number 383EEL9001B, may • Be sure to support the weight of the door before be purchased from your LG retailer. This kit inserting the hinge screws. contains duct components necessary to change the appliance vent location.
  • Page 19: Stacking The Appliance

    INSTALLATION Insert the 4" (10.2 cm) elbow through the rear opening and press it onto the adapter duct. Be sure that the male end of the elbow faces down through the hole in the bottom of the dryer. Secure it in place with duct tape. Attach the cover plate to the back of the dryer with the included screw.
  • Page 20: Venting The Dryer

    20 INSTALLATION Make sure the surface of the washer is clean • To reduce the risk of fire, combustion, or and dry. Remove paper backing from the tape accumulation of combustible gases, DO NOT on one of the stacking kit side brackets. exhaust dryer air into an enclosed and unventilated area, such as an attic, wall, ceiling, crawl space, chimney, gas vent, or concealed...
  • Page 21: Connecting Gas Dryers

    INSTALLATION Ductwork • Incorrect or inadequate exhaust systems are not covered by the dryer warranty. Dryer failures or service required because of such exhaust Maximum length No. of systems will not be covered by the dryer of 4-inch Wall Cap Type 90°...
  • Page 22 22 INSTALLATION Connecting the Gas Supply • This dryer must be plugged into a 120-VAC, 60- Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker. NOTE • Where a standard 2-prong wall outlet is • In the Commonwealth of Massachusetts: This encountered, it is your personal responsibility product must be installed by a licensed plumber and obligation to have it replaced with a...
  • Page 23: Connecting Electric Dryers

    INSTALLATION Check all pipe connections (both internal and equipment-grounding conductor must be run external) for gas leaks with a noncorrosive with the circuit conductors and connected to the leak-detection fluid. equipment-grounding terminal or lead on the appliance. • The appliance has its own terminal block that Proceed to Venting the Dryer.
  • Page 24 24 INSTALLATION Four-Wire Power Cord Reinstall the terminal block access cover. • A UL-listed strain relief is required. • Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends. White Wire moved from Ground Screw Hot Leads of Power Cord (Black and Red) Remove the terminal block access cover on...
  • Page 25 INSTALLATION Install UL-listed strain relief into the power Power Cord Ground Wire cord through-hole. Ground Screw Thread the 4-wire #10 AWG minimum copper power cable prepared in step 1 through the Three-Wire Power Cord strain relief. • A 3-wire connection is NOT permitted on new construction after January 1, 1996.
  • Page 26: Connecting The Water Inlet Hose

    26 INSTALLATION Reinstall the terminal block access cover. Terminal block UL-listed strain relief White Wire from Dryer Harness UL-listed 3-wire power cord Hot Leads of Power Cord (Black and Red) Attach the two hot leads (black and red) of the Neutral Wire (White) power cord to the outer terminal block External Ground Wire (if required by local...
  • Page 27 1) Connect the straight end of the long leak or burst causing flooding and property hose to the cold water faucet. damage. Contact an LG Customer Information Center for assistance in buying hoses. CAUTION • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.
  • Page 28: Final Installation Check

    28 INSTALLATION Final Installation Check NOTE Once you have completed the installation of the • Before connecting the water line to the dryer, dryer and it is in its final location, confirm proper flush several gallons of water into a drain or operation with the following tests.
  • Page 29 INSTALLATION performed to alert you to any serious problems in on and the temperatures in the drum will be the exhaust system of your home. measured. • Your appliance features Flow Sense , an innovative sensing system that automatically Check the display for results. detects blockages and restrictions in dryer •...
  • Page 30 30 INSTALLATION Error Codes Check for blockages and lint buildup. Check the error code before you call for service. Error Possible Cause & Solution Code Temperature sensor failure. • Turn off the appliance and call for service. Humidity sensor failure. •...
  • Page 31: Operation

    OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust Settings Default settings for the selected cycle can now be changed, if desired, using the cycle Clean the Lint Filter modifier and option buttons.
  • Page 32: Loading The Dryer

    32 OPERATION Woven and Loopknit Materials fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. • Some woven and loopknit materials may shrink, depending on quality. Permanent Press and Synthetics • Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles.
  • Page 33 OPERATION Tumble Dry Label Directions Do not tumble dry Do not dry (used with do not wash) Heat Setting Label Directions High Medium No Heat / Air...
  • Page 34: Control Panel

    • Remote Start - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Reduce Static button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application.
  • Page 35 OPERATION Time and Status Display Flow Sense Indicator • The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money. Clean Filter Reminder •...
  • Page 36: Dry Cycles

    Sensor Dry Cycles Sensor dry cycles utilize LG's unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle.
  • Page 37 Dry Level Not adjustable Temperature Not adjustable Steam Cycles LG’s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Cycle Steam Sanitary Description Use this cycle to reduce bacteria on laundry using TurboSteam.
  • Page 38 38 OPERATION Cycle Steam Fresh Temperature Default: Med. High Available: All Default Time 10 minutes Fabric Type • Comforter (Single, 1 each) (Max Amount) † • Shirts (5 each) † Shirts : 70% cotton, 30% poly blend. Except especially delicate fabrics WARNING •...
  • Page 39 Downloaded Description This cycle allows you to download a new and specialized drying cycle to your appliance with a smartphone. • Refer to the LG ThinQ smartphone application to see the cycles available for download. Selectable Drying Options Option Cycle Damp Dry †...
  • Page 40: Cycle Modifiers

    40 OPERATION Cycle Modifiers • To turn the sounds on/off, press the Signal button. Alert sounds will still be audible. About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
  • Page 41: Options And Extra Functions

    OPERATION Options and Extra Functions • When this function is operating, the drum will stop to allow steam to stay in the drum. Your dryer includes several additional cycle options to customize cycles to meet your individual needs. Reduce Static Select the desired option after selecting the desired cycle and settings.
  • Page 42 42 OPERATION Energy Saver • Press and hold the Wrinkle Care button for 3 seconds during the cycle to turn on the drum This option helps to reduce the energy light. consumption of the Normal cycle, depending on • The drum light will turn off automatically after 4 the load size.
  • Page 43: Smart Functions

    Turn off the Mobile data or Cellular Data on your smartphone. - Control the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.
  • Page 44 44 SMART FUNCTIONS Press the Power button. NOTE • LG ThinQ is not responsible for any network Press and hold the Remote Start button for 3 connection problems or any faults, malfunctions, seconds to enable the remote control or errors caused by network connection.
  • Page 45: Smart Diagnosis Tm Function

    FCC RF Radiation Exposure LG ThinQ application. Statement • Launch the LG ThinQ application and select the This equipment complies with FCC radiation Smart Diagnosis feature in the menu. Follow exposure limits set forth for an uncontrolled the instructions provided in the LG ThinQ environment.
  • Page 46 46 SMART FUNCTIONS Press the Power button to turn on the appliance. • Do not press any other buttons. Hold the mouthpiece of your phone in front of the Power button. Press and hold the Temp. button for 3 seconds or longer while continuing to hold your phone to the Power button.
  • Page 47: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the Lint Filter Always clean the lint from the filter after every Cleaning the Exterior cycle.
  • Page 48 48 MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.
  • Page 49: Troubleshooting

    Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.
  • Page 50: Before Calling For Service

    50 TROUBLESHOOTING Before Calling for Service The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
  • Page 51 TROUBLESHOOTING Problem Possible Cause & Solution The appliance does House fuse is blown, circuit breaker has tripped, or power outage has occurred. not heat. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
  • Page 52 52 TROUBLESHOOTING Performance Problem Possible Cause & Solution Clothes are wrinkled. Clothes dried too long (overdried). • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture.
  • Page 53 TROUBLESHOOTING Problem Possible Cause & Solution Clothes have damp Very large load or very small load. Single large item such as a blanket or comforter. spots after a Sensor • If items are too tightly packed or too sparse the sensor may have trouble reading the Dry cycle.
  • Page 54 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 55: Warranty

    Should your LG Dryer (collectively “Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 56 Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 57 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 58 58 WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 59 Memo...
  • Page 60 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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