How To Use Error Message; Strategy For Replacing Frus For Cto, Special-Bid, And Standard Models; Product Definition; Fru Identification - Lenovo ThinkPad S2 Yoga Gen 7 Hardware Maintenance Manual

How to use error message

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed,
begin the diagnosis with the first error code. Whatever causes the first error code might also cause false error
codes. If no error code is displayed, see whether the error symptom is listed in the section of "Symptom-to-
FRU index" on page 33.

Strategy for replacing FRUs for CTO, special-bid, and standard models

This topic provides information about the model types and FRU identification.

Product definition

This topic introduces different model types and how to identify each type.
Dynamic Configure To Order (CTO) model
This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this
configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and
eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
The model is "CTO1" and the default country code is "WW" (example: 20AACTO1WW).
Special-bid model
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique
MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided
to the customer to place orders (example: 20AA000955). The country code assigned is numeric and does not
designate a specific country or region. The custom model fact sheet for the MTM indicates which country the
special bid MTM is set up for. Special-bid offering is not generally announced.
Standard model
Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the
machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country
code. The country code assigned is alphabetic and represents a designated country or region (example:
20AA0009UK).

FRU identification

To identify FRUs for a product, do the following:
1. Go to
https://support.lenovo.com/partslookup
2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for
more detailed FRU information.
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L13 Gen 3, L13 Yoga Gen 3, S2 Gen 7, and S2 Yoga Gen 7 Hardware Maintenance Manual
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