GTEN ADVANCED Quick Reference

Cellular modem gateway

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GTEN
Fail Over Guide 2023
®
ADVANCED
Cellular Modem Gateway
Quick Reference WAN Fail-over guide
Thank you for purchasing this GTEN
modem product.
®
You can visit www.gtenamerica.com/support to obtain more information about your product, get help,
access the latest downloads and manuals.
GTEN
We recommend that you use only official
®
support resources.
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Summary of Contents for GTEN ADVANCED

  • Page 1 Fail Over Guide 2023 ® ADVANCED Cellular Modem Gateway Quick Reference WAN Fail-over guide Thank you for purchasing this GTEN modem product. ® You can visit www.gtenamerica.com/support to obtain more information about your product, get help, access the latest downloads and manuals.
  • Page 2: Table Of Contents

    Advanced Settings Page No. Manage the LAN Settings Connected Devices Tips for connection issues This guide covers the following devices: All GTEN Model 5,6,7 devices including the GTEN Model 5 Lite and the GTEN Advanced Modem and 5G Modem series.
  • Page 3: Introduction

    GTEN modem and then connect to the GTEN modem for all your connection needs. (See example below) Using the GTEN Advanced modem in the configuration above will provide the most protect to your critical internet infrastructure and will reduce downtime, when having internet is a must, protect your network...
  • Page 4: Hardware Overview

    ® Hardware Overview What is required to setup a fail over using a GTEN modem and an existing WAN connection like Fiber, Cable or Satellite services : • You will need at least one Ethernet Cable (provided) to connect between your existing hard wired modem device and the GTEN modem using the WAN port.
  • Page 5: Front Panel With Wan Led Status

    GTEN Fail Over Guide 2023 ® Front Panel with WAN LED Status Upon successful WAN connection your WAN light will light up. 1. WAN light solid indicates connection is established. 2. WAN light blinking indicates that the connection is active and transferring data over the Ethernet cable.
  • Page 6: Setting The Modem's Internet Priority Connection

    Remember me check box on your browser. b. Click the Sign In button or hit <enter>. (See example) When the full GTEN “Network Map” page displays. You are now ready to monitor the modem and manage the settings.
  • Page 7: The Main Page (Network Map)

    GTEN Fail Over Guide 2023 ® What you should see when first logged in: (The Main Page) Menu Options: The Main page (Network Map) Options related to WAN control and operation only, see the full manual for additional options. You can choose the type of internet connection you want to use like Internet WIRED WAN or SIM card connections.
  • Page 8: Manage The Lan Settings

    This is your modem’s unique MAC address. (Gateway address) Address: Menu Options: Advanced Settings Sub menu options under Advanced settings to be discussed: Wireless and Wired Information System Log Manage the Modem LAN Settings This section describes how to manage the Basic LAN settings. Additional features are...
  • Page 9 GTEN Fail Over Guide 2023 ® This section is where you can modify your modem’s IP address. By default, the address is 192.168.2.1 Subnet Mask: This section is where you can modify your modem’s 255.255.255.0 Mask address. By default, the address is 255.255.255.0...
  • Page 10: Connected Devices

    GTEN Fail Over Guide 2023 ® that is connected to the modem is disconnected when the modem restarts. Connected Devices This section shows what devices are connected to your modem. How do I disconnect from the mobile broadband network? Some suggestions listed below:...
  • Page 11: Tips For Connection Issues

    GTEN Fail Over Guide 2023 ® You can find this information on the “Network Map” main page under Internet Network (WAN) Why can I not log into the Modem Web interface? Some suggestions listed below: This usually can be solved by restarting the router. Also make sure you are connected to the correct wireless network;...
  • Page 12 GTEN Fail Over Guide 2023 ® Pro Tip: If you have tried everything and nothing works, contact your Internet service provider immediately, do not FACTORY RESET the device as this will wipe out all of your modems programming. Can a Public Static Internet “IP” Address be used? Some suggestions listed below: YES, this is obtained from your service provider.

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