Johnson Controls IQ4 NS User Manual
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IQ4 NS USER GUIDE
S E C U R I T Y &
SMARTHOME
We hope you enjoy your new IQ4 NS security and smart home platform. It will serve as the "brain"
of your home for many years to come. With it you can control your lights, locks, thermostat, security
and much more.
You won't need a manual to operate your IQ4 NS, but you can use this guide to learn more about the
features of this amazing new device.
Document: IQ4NS-UG-NA
Version: 1.0.0
Revised on 2301
Software Version: 4.3.0

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Summary of Contents for Johnson Controls IQ4 NS

  • Page 1 With it you can control your lights, locks, thermostat, security and much more. You won’t need a manual to operate your IQ4 NS, but you can use this guide to learn more about the features of this amazing new device.
  • Page 2: Led Indicators

    USING YOUR SYSTEM: BASICS LED INDICATORS The front of the IQ4 NS includes 2 LED indicators, letting an installer or end user know the status of the system at a glance. Power LED Solid Green System is Powered by AC Flashing Green System is Powered by Battery Only.
  • Page 3 USING YOUR SYSTEM: KEYPADS COMPATIBLE KEYPADS & KEYFOBS The IQ4 NS supports multiple different wireless keypads & keyfobs as well as the Alarm.com app. Depending on the system configuration (PowerG, 319.5MHz, 345MHz or 433MHz), you can control the system using the following methods:...
  • Page 4 USING YOUR SYSTEM: KEYPADS EMERGENCY KEYS Description Press and hold both keys simultaneously to generate a fire alarm. Press and hold both keys simultaneously to generate a medical emergency alarm. Press and hold both keys simultaneously to generate a panic alarm. ACTIONS Action Press...
  • Page 5 USING YOUR SYSTEM: KEYPADS ARMING AWAY WITH THE LCD KEYPAD Away mode activates the complete alarm system by arming all perimeter sensors and arming all interior sensors. To arm the system in Away Mode, complete the following steps. Ensure all windows and doors are closed and the Ready indicator is on. To arm using the Away key, press and hold the Away key for 2 seconds and, if required, enter your access code or to Quick Arm the system press [*][0].
  • Page 6 An error tone (long beep) sounds on the keypads if the system is unable to arm. Arming errors occur if: • The system is not ready to arm (i.e., sensors are open). and no Auto-bypass option is enabled on the IQ4 NS. •...
  • Page 7 USING YOUR SYSTEM: KEYPADS BYPASSING INDIVIDUAL ZONES Press [*] to enter the function menu. 2. Press [*] or [1]. If required enter your [access code] or present your proximity tag. 3. Directly bypass zones by entering their [3-digit zone #]. If using an LCD keypad press [*] or scroll to the preferred zone using the scroll keys and press [*].
  • Page 8 USING YOUR SYSTEM: KEYPADS LCD KEYPADS EMERGENCY KEYS Important: Only use in an emergency If you press both the emergency keys you generate a fire, medical, or panic alarm, and you alert the monitoring station. To generate a fire, medical, or panic alarm, complete the following step: •...
  • Page 9 PG9929 & PG9939 KEYFOB If configured, you can arm or disarm the IQ4 NS system using the PG9929 or PG9939 wireless keys. Users who are in close proximity to their premises can use wireless keys to arm and disarm their system, and to call for help.
  • Page 10 USING YOUR SYSTEM: BASICS IQ REMOTE & IQ REMOTE POWERG Navigation Move from page to page and access information on each Swipe down to page using finger touches, access settings swipes, and scrolling. Scroll up/down to reveal additional content on a page Swipe left/right to change pages Touch an icon to...
  • Page 11: Message Center

    USING YOUR SYSTEM: MESSAGE CENTER 11/11/20 Message Center Access your message center by touching the icon in the upper right corner. Once its open you’ll see two sections: Contact and Alerts/Alarms. (Note: This icon may appear different than shown, depending on your provider’ s settings) Contact Easy access to your provider’...
  • Page 12: Emergency Panic

    USING YOUR SYSTEM: EMERGENCY PANIC Emergency Panic If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are experiencing.
  • Page 13 USING YOUR SYSTEM: ARMING Sensor List Open or active sensors appear in a scrollable list on the right. Touch the icons in the upper right corner to switch your view to either “Active” or “All” sensors. Sensor status: Open Closed Touch to access Active arming options...
  • Page 14: Disarming Your System

    USING YOUR SYSTEM: DISARMING Touch to disarm panel manually Disarming your System When your system is armed, there are multiple ways to disarm: Disarming Manually To manually disarm your panel, touch the icon in the center of the screen. You will be prompted to enter a valid code. Failure to enter a valid code with the time required will trigger the alarm.
  • Page 15: Alarm Events

    ALARM EVENTS Alarms If the alarm is triggered the System will sound the siren and display a red alarm screen. Police When the system is armed and the alarm is tripped or you touch the “Police” emergency button the alarm sounds with the “Intrusion”...
  • Page 16 USING YOUR SYSTEM: SETTINGS Settings Tray Access common settings by swiping down from the top of the screen. HOW TO ACCESS: Battery & Radios Security Status Touch an icon to get more See your panel’ s information security status in the -Battery level upper right.
  • Page 17: Photo Frame

    SETTINGS: PHOTO FRAME Photo Frame When your panel is not in use, it turns into a customizable photo frame. Settings Inside settings you can choose whether you want photos or a weather clock, if you want the panel to turn itself off automatically in the evenings, and more.
  • Page 18: Light Control

    USING YOUR SYSTEM: LIGHTS Light Control You can add Z-Wave lights, lamp modules, or lightbulbs to your primary panel. This will allow you to control your lights locally on the panel, IQ Remote PowerG, and also from your mobile app. Once your first light is added to your system, the lights page will appear.
  • Page 19: Lock Control

    USING YOUR SYSTEM: LOCKS Lock Control You can add Z-Wave locks to your primary panel. This will allow you to control your locks locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first lock is added to your system, the lock page will appear.
  • Page 20: Thermostat Control

    USING YOUR SYSTEM: THERMOSTAT Thermostat Control You can add Z-Wave thermostats to your primary panel. This will allow you to control the temperature in your home locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first thermostat is added to your system, the thermostat page will appear.
  • Page 21 USING YOUR SYSTEM: GARAGE DOOR Garage Control You can add up to Z-Wave garage door controllers to your primary panel. This will allow you to control your door locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first garage opener is added to your system, the garage page will appear.
  • Page 22: Live View

    USING YOUR SYSTEM: LIVE VIEW Live View Easily view the live video feed from your Alarm.com video cameras on the 7” panel screen. This page will appear automatically if cameras are added to the account and the authorization has been given on the Alarm.com customer website.
  • Page 23 OPTIONAL SETTINGS: SCENES Alarm.com Scenes If enabled by your dealer, Alarm.com Scenes allow you to control multiple devices with the click of a single button right from your touchscreen. Each option is a multi- device command that coordinates different smart devices to accomplish a complex task.
  • Page 24 USING YOUR SYSTEM: PARTITIONS PARTITIONS Partitions are enabled on the primary panel. Any area or zone that needs to be armed or disarmed separately from the rest of the structure can be turned into a partition. Partitions allows for the creation of zone groups in a home or building so that users can arm some sections of the property while leaving other areas disarmed.
  • Page 25: Fcc Regulatory Information

    LEGAL FCC REGULATORY INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 26: Fcc/Ic Statement

    LEGAL Avertissement: Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur. 2. Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux 3.
  • Page 27 LEGAL 2.Study the possible escape routes from each location within the house. Since many fires occur at night, special attention should be given to the escape routes from sleeping quarters. 3.Escape from a bedroom must be possible without opening the interior door. Consider the following when making your escape plans: 1.Make sure that all border doors and windows are easily opened.

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