Night Owl FTD2 Series User Manual

Night Owl FTD2 Series User Manual

2-way audio recorder

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2-Way Audio Recorder User's Manual
INNOVATIVE TECHNOLOGY
2-Way Audio DVR & Cameras
Use Existing DVR Cables*
Support.NightOwlSP.com

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Summary of Contents for Night Owl FTD2 Series

  • Page 1 2-Way Audio Recorder User’s Manual INNOVATIVE TECHNOLOGY 2-Way Audio DVR & Cameras Use Existing DVR Cables* Support.NightOwlSP.com...
  • Page 2 What Models Does This Manual Cover? FTD2 Series DVR Component Model #: DVR-FTD2-161 Camera Component Model #: CM-FTD4LS-B CM-FTD4LS-D FTD4 Series DVR Component Model #: DVR-FTD4-8 DVR-FTD4-81 DVR-FTD4-82 Camera Component Model #: CM-FTD4LS-B CM-FTD4LS-D FTD8 Series DVR Component Model #:...
  • Page 3 Thank you for choosing Night Owl Security! We welcome you to the Night Owl family and thank you for choosing us to help safeguard your home or business. All of our products are proudly designed and engineered right here in the U.S.A. Night Owl complies with the U.S. government’s stance on protecting our nation from companies that violate human rights and threaten our national security.
  • Page 4 Warranty and Additional Help By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Please see the warranty section of this manual for exclusions and additional details. Not all features and capabilities are shared across all models.
  • Page 5: Table Of Contents

    Log in from a TV or Monitor ..Reset Your Password from the Night Owl Protect App . . Log In with Night Owl Protect Account ..Reset Your Password from the Web Portal ..
  • Page 6: Fcc Warnings

    FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 7: Safety Instructions

    Safety Instructions Use the provided power adapter. Do not use this product with a power source that applies more than the specified voltage. Never insert metal into the recorder case or its openings. Inserting metal into the recorder case may cause electric shock. Do not operate in wet or dusty areas.
  • Page 8: Initial Setup

    • Step 1. Verify Your Package Contents • Step 2. Download the Night Owl Protect App and Create and Verify Your Account • Step 3. Connect Your System (Hardware) •...
  • Page 9: Recorder Description

    Recorder Description 1. Video In (Wired BNC Cameras): Connect your cameras to one of the “Wired Cameras” Video Input Ports using the provided video power cable. The number of ports will vary based on your model number. NOTE: The recorder automatically detects the camera. Before turning the recorder on, make sure the cameras are connected to the recorder and a power source.
  • Page 10: How To Use A Wired Usb Mouse

    How to Use a Wired USB Mouse If you will be accessing your new Night Owl system from a TV or monitor, you will need to connect the provided wired USB mouse. The mouse lets you navigate the menus and adjust settings that appear on your TV or monitor screen.
  • Page 11 1. Download the Night Owl Protect App from the Apple App or Google Play Store. If you have previously downloaded the app and created an account, proceed to Initial Setup. 2. Follow the prompts on the Night Owl Protect App to create your account.
  • Page 12: Step 3. Connect Your System (Hardware)

    Step Connect Your System (Hardware) Now that you have verified and familiarized yourself with the package contents of your new system, it is time to get the hardware connected. Are you more of a visual person? If so, watch our TIP: simple step-by-step instructional video covering initial setup! To begin watching:...
  • Page 13 Perform the following steps to get the rest of the hardware setup! 1. Plug one end of the included Ethernet cable into the LAN port on the back of the DVR. NOTE: Night Owl recommends connecting to the Internet for the best user experience.
  • Page 14 5. Connect the red female power leads of the Power Cable Power Splitter Connectors Connectors video / power cables to the male power splitter ends.Make sure you twist and lock BNC connectors. 6. Connect the power splitter to the camera Camera Power Adapter power adapter and plug the adapter into a...
  • Page 15: Step 4. Configure Your System

    Step Configure Your System Now that you have the Night Owl Protect App downloaded, have created an account and have your system’s hardware connected, it’s time to configure your system. Again, we STRONGLY RECOMMEND using the preferred Option 1: Easy Bluetooth ®...
  • Page 16 1. Sign In to the Night Owl Protect App. NOTE: The screens in these steps may vary slightly based on whether you are using an iOS or Android device. If a step is substantially different or if the step only applies to iOS or Android, we will let you know.
  • Page 17 5. The app will now pair to your recorder using Bluetooth ® 6. You may now proceed through the startup wizard right from the convenience of your Smart Device. This process is simple! Just follow the prompts in the app and you will be done in no time.
  • Page 18 7. Now you will see a message stating the device has been successfully added. 8. Tap “Live View” and enjoy live viewing, playback, save and share and all the additional features of your new system. NOTE: If you have not connected your recorder to the Internet, you will not be able to live view or access your system remotely.
  • Page 19: Option 2: Manual Setup (Tv / Monitor)

    Option 2: Manual Setup (TV / Monitor) While not preferred, you may perform a manual setup with your recorder connected to a TV or monitor. With this type of setup, you must connect your recorder to your TV or monitor using HDMI and connect the provided wired USB mouse.
  • Page 20 If your recorder is not connected to the Internet, you will see this screen. Again, we STRONGLY RECOMMEND connecting to the Internet for initial setup. If you are connected, please click “Try Again.” If not, click “Skip.” If you continue to proceed through the startup wizard without connecting to the Internet, you will need to create a local password.
  • Page 21 If you did not connect to the Internet or configure the recorder using Night Owl Protect (recommended), you may still do so at a later time. To begin live viewing,...
  • Page 22: Step 5. Install The Cameras

    Step Install the Cameras IMPORTANT: Before you begin this step, if you have not already done so, ensure all cameras work before final installation. Plan Your Installation When planning your installation, keep the following pointers in mind: Distance: The further the camera is from the recorder, the higher the chances of signal degradation.
  • Page 23: Step 6. Additional Cameras

    Step 3: Connect Your System (Hardware). b) Wi-Fi Expandability Your new wired recorder can hold up to 4 compatible Night Owl Wi-Fi devices. Our compatible Wi-Fi IP cameras can be easily moved as your viewing needs change. They simply need to be plugged into a power source and then paired to your wired recorder, which is easily done.
  • Page 24: Compatibility

    *Recorder and Wi-Fi devices will vary based on your model number. See compatibility below. Compatibility Click your Series (located on the support sticker on top of your recorder) below for a list of Wi-Fi devices that are compatible with your recorder. IMPORTANT: For Wi-Fi IP cameras, the cameras can be up to 300 ft.
  • Page 25: Connectivity

    MUST be connected to ® the same Internet (Local Area Network). Adding a compatible Wi-Fi device is most easily achieved using the Night Owl Protect App. Hopefully you downloaded the app earlier to use our Bluetooth ®...
  • Page 26 2. Log in to the Night Owl Protect App from your Smart Device. 3. Tap on “Devices” icon within the App. 4. Next, tap on the “+” icon. 5. The app will search for the Wi-Fi device. Once it is discovered, tap on the Wi-Fi device.
  • Page 27 6. ANDROID ONLY - You will be asked to disable your Smart Device’s mobile data while the app connects to the Wi-Fi device. Please exit the app and temporarily disable the data. You may turn it back on once the camera is connected. Once disabled, return to the app and tap on “Next.”...
  • Page 28 9. Please connect the camera using the temporary NOIP network, then connect it to your Internet (Local Area Network). NOTE: The Wi-Fi IP device must be connected to the same Internet (Local Area Network) your recorder is connected to, in order to add the Wi-Fi device to the recorder.
  • Page 29 11. Once connected, you will hear “WooHoo! Setup is complete!” You will then be asked if you would like to add your new Wi-Fi device to your recorder. Tap “Add Camera to My Recorder.” 12. Once added, please take a moment to name your new Wi-Fi device.
  • Page 30: Log In From A Tv Or Monitor

    Using the USB mouse, log in. Log In with Night Owl Protect Account If you have downloaded the Night Owl Protect App and created an account, use your account credentials to log in to the recorder. The first time you log in from a TV or monitor using Night Owl Protect, your recorder MUST be connected to the Internet so it can validate your credentials.
  • Page 31: Log In With Local Password

    B. Email/Username: (Option 2): Enter the email address or username associated with your Night Owl Protect Account. To sign in with your email address, you MUST first have verified your email in the app. To do so: Sign into the app >>> click Account >>>...
  • Page 32: Log In Information Icon

    A. Username: Will have Admin entered, as this is the default username for the system. B. Password: Enter the local password you created during the startup wizard. C. Forgot Password?: Click here if you have forgotten your login password. See Resetting/Forgot Your Password section for more information.
  • Page 33: Live View (Navigation Bar)

    F. Lock/Unlock: Shows whether the system is locked or unlocked. If you have your Smart Device paired to the recorder using the Night Owl Protect App, the recorder will automatically unlock when you are within 8 ft. of it with your paired Smart Device. Talk...
  • Page 34: Shut Down

    Additional Information (Right Side of Navigation Bar) G. Internet Connected/Not Connected: Shows the current status of your recorder’s Internet connection. If the icon is grayed out, you are not connected. See Appendix. H. Bluetooth : Shows whether you currently do or do not have a device paired to the ®...
  • Page 35: View Layouts

    View Layouts This option lets you adjust how many connected cameras appear on screen and what order they appear in. You can easily adjust the layout using the preset options or customize it to suit your viewing needs. Double click on any camera screen to make it full screen.
  • Page 36: Playback

    Playback The Playback menu is where you go to access events and replay them. You can easily search for, playback and save recordings right from the convenience of your smartphone or tablet, using our free mobile app. However, you may find it easier to do this from a TV or monitor.
  • Page 37 C. Play/Pause Button: Will begin playback of the selected channel and pause playback. D. Rewind: Will begin rewinding the recordings. E. Fast Forward: Will begin fast-forwarding through the recordings. F. Audio: Will turn ON or OFF the audio on the selected channel(s). Only applies if the connected camera is audio-enabled.
  • Page 38: Exporting Recordings For Long-Term Storage

    Exporting Recordings For Long-Term Storage As your recorder accumulates recordings, it eventually becomes full. When this happens, the oldest recordings stored are overwritten by the latest recordings. If there are recordings that you want to save long-term, you need to export them to a USB flash drive or external hard drive.
  • Page 39 Format for Mac 1. Insert the USB flash drive or connect the external HDD into your Mac. 2. Select Applications > Utilities and launch Disk Utility. 3. Select the USB flash drive or external HDD in the sidebar in Disk Utility and click Erase in the Disk Utility Bar.
  • Page 40: Exporting / Saving A Recording

    Exporting / Saving a Recording From within the playback menu, you will search for and playback your recordings. When you have located a specific recording that you want to save long-term, simply click on “Export Event.” A. Export Event: When the time indicator is on an event, this tab will appear. Clicking here lets you export the selected event to a connected storage device for long-term storage.
  • Page 41 When you click on “Export Event”, you will be taken to this screen. On the left under Export, you will see information regarding the event you currently have selected. On the right under Destination, you will see information regarding where you are exporting/storing the recording.
  • Page 42: System Info

    Internet), change the language of your system, adjust the resolution or even add the recorder to the Night Owl Protect App, if you are ready to start remotely viewing your system from a smartphone or tablet. Your system’s Series, Component Model...
  • Page 43: Device Name

    Device Name Use this menu to change the name of your recorder. It’s that easy! This may come in handy if you have more than one security system and want to quickly identify which is which. Ensure you save your changes. Firmware Version This screen will allow you to check for new firmware and manually upgrade your firmware.
  • Page 44 Whether you performed a search and found new firmware available or did a manual upgrade, click “Continue” to proceed with the firmware update. Your recorder will now update the firmware and reboot. Do NOT power off or disconnect anything from your recorder as the firmware is being updated!
  • Page 45: Language

    Language You can choose from English, Spanish or French. Be sure to save your changes when finished. Your recorder, just like with the firmware update, will reboot to display the new language. Monitor Resolution Your TV or monitor must have a minimum resolution of 1080p. However, you can switch between 1080p and 2K based on what type of system you have and what type of monitor you have it connected to.
  • Page 46: Date And Time Menu

    Date & Time Menu From this menu you can automatically sync the date and time for your system or manually set it. Your recordings are date and time stamped, so ensuring the date and time are current is important. For automatic syncing, your recorder must be connected to your Internet. If you adjust your settings, ensure you save your changes to have them take effect.
  • Page 47: Camera Menu

    A. Sync Date and Time: You can click here to change the setting to “Use Network” or “Off”. When set to “Use Network” (Preferred Method) the date and time will automatically adjust to the current date and time based upon your device’s IP address. This requires an Internet connection.
  • Page 48 You can change the recording settings of a channel, adjust the spotlight settings (if supported), update voice alerts and siren (if supported) and copy the changes made to other channels. To change the settings of a channel, click the channel from the left that you want adjusted and then its settings will appear on the right.
  • Page 49: Recording Settings

    Recording Settings When you click on “Recording Settings” from the right-side of the menu, you will be taken to this screen. Ensure you save your changes. A. Event Based: Means the selected channel will record when human detection, facial capture, vehicle detection or standard motion detection occurs. *Select features do not apply to all models.
  • Page 50: Copy Settings

    Copy Settings When you click on “Copy Settings” from the right-side of the Camera menu, you can easily take the settings from the current channel and copy them to another. Ensure you save your changes. A. Copy to Other Channels: Select the other channel(s) you want to copy the settings to. B.
  • Page 51: Account Menu

    Account Menu This menu provides access to your Night Owl Protect Account credentials. If you have downloaded and configured the Night Owl Protect App, you will see the screen below with the username, email and phone number linked to your account.
  • Page 52: Storage Menu

    Storage Menu This menu provides information regarding your recorder’s storage, such as capacity and available space. This is also where you will go if you need to reformat your hard disk drive (HDD). Your recorder is set to auto-overwrite by default, meaning older recordings will be recorded over to make way for new recordings when the hard drive becomes full.
  • Page 53: Diagnostics Menu

    You will be advised that all data will be permanently removed and notified regarding the status of the reformat. DO NOT disconnect or power down your recorder during this process. Diagnostics Menu Here you can run a device health check and see the status of your connected cameras and recorder.
  • Page 54 When you click on “Diagnostics” your system will begin running a device health check. Please be patient while this check is run and DO NOT disconnect anything for the recorder or your cameras. When the check is finished, you will see the following screen which shows your Camera Diagnostics and System Diagnostics.
  • Page 55: Network Menu

    F. Model: Will show you the model number of the camera connected to this channel. G. Series: Will show the Series of the connected camera. Series is good to know for support purposes and compatibility. H. Firmware Version: Will display the current firmware version of the connected camera.
  • Page 56 Below is a list of settings that can be changed. Again, we do not recommend adjusting these settings unless you have advanced networking knowledge. A. Network Type: DHCP (Dynamic Host Configuration Protocol) is the default setting, but Static is an option. B.
  • Page 57: Help And Support Menu

    Help and Support Menu If you need more help with your system, don’t worry, we’ve got your covered. For a wide range of troubleshooting material such as your product manual, FAQ’s, how-to video tutorials and more, simply visit Support.NightOwlSP.com and enter the Series listed on the top of your recorder.
  • Page 58: Reset Menu

    Reset Menu From this menu, you can restore the system’s settings to their default value or perform a factory reset. Both options will permanently delete your recordings, so please export any recordings you want saved before continuing. Restoring your settings means the recorder will restore its default settings / values.
  • Page 59 A Factory Reset will return the recorder to its default settings and remove the Night Owl Protect App, if you have configured the recorder with your Night Owl Protect Account. Simply click “Continue.” IMPORTANT: If you perform a Factory Reset, you will need to log in to the Night Owl Protect App, remove the recorder and then re-add the recorder to restore remote viewing capabilities.
  • Page 60: Resetting / Forgot Your Password

    Reset Your Password from the Night Owl Protect App (Highly Recommended) The quickest and easiest way to reset your password is through the Night Owl Protect App. Your recorder must be powered on and connected to the Internet before you complete these steps.
  • Page 61: Forgot Your Local Password

    “Forgot password?” and follow the on-screen instructions. 2. Go to www.no-protect.com. 3. If you already created a Night Owl Protect account, simply log in. If not, create an account. 4. If the device is showing Offline, but has already been registered, proceed to step 5.
  • Page 62: Appendix

    Appendix Recorder Status Icon Definitions Will display channel view layout Will open Shut Down Menu. options. Will go to the System Info Will go to the Playback Menu. Menu. System is locked. System is unlocked. Recorder is paired via Recorder is not paired via Bluetooth Bluetooth ®...
  • Page 63: Glossary

    Glossary AC Powered Wireless: Means the cameras wirelessly communicate with the recorder / router, but must be powered on using the provided AC Camera Power Adapter. BNC: Means the cameras are hardwired to the recorder using BNC coaxial cabling. FTD2: 1080p HD Wired 2-Way Audio DVR System with Bluetooth® enabled recorder, 1080p Wired BNC Cameras, Smart Detection Technology and Built-in Motion-Activated Spotlights.
  • Page 64: User Information

    UID: ______________________________________________________________________________________________ NOTE: The UID is located on the support sticker on the top of your device. Night Owl Protect Information *this is the information used to access your Night Owl Protect Account. Username: _______________________________________________________________________________________ Email Address: ___________________________________________________________________________________ Phone Number: __________________________________________________________________________________...
  • Page 65: Warranty

    Night Owl directly or an Authorized Reseller and iii) return the Product to Night Owl. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser. Any replacement Product (or parts) will be covered by the same warranty as the original Product through the expiration date of the original warranty period.
  • Page 66 Night Owl does not make any claims or warranties of any kind whatsoever regarding the Product’s potential, ability or effectiveness to prevent, minimize or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
  • Page 67 Need Help? Why call? Our 24/7 online support site has it all! For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please visit Support.NightOwlSP.com Enter the Series listed on the Product Product support Support Sticker into the Search bar. information can be found on the top Access the support material needed.

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