Troubleshooting; General; Bluetooth - AOC 02 User Manual

Troubleshooting

5
Warning
• Never remove the casing of the speaker.
To keep the warranty valid, never try to
repair the speaker yourself.
If you encounter problems when using
this unit, check the following points
before requesting service. If the problem
remains unsolved, go to the AOC website
(https://aoc.com).
When you contact AOC, ensure that
the speaker is nearby and the model
number and serial number are available.

General

No power
• Make sure the speaker is fully
charged.
• Make sure the USB socket of the
speaker is properly connected.
• As a power-saving feature, the
speaker turns off automatically
15 minutes after no audio signal
is received.
No sound
• Adjust the volume on this speaker.
• Adjust the volume on the connected
device.
• Make sure that your Bluetooth
device is within the operational
range.
• Factory reset
No response from the speaker
• Restart the speaker.
10 EN

Bluetooth

The audio quality is poor after
connection with a Bluetooth-enabled
device
• The Bluetooth reception is poor. Move
the device closer to this speaker or
remove any obstacle between them.
Fail to find [AOC O2] on your
Bluetooth device for pairing
• Press and hold
enter Bluetooth pairing mode, and
then try again.
Cannot connect with your Bluetooth
device
• The Bluetooth function of your
device is not enabled. Refer to the
user manual of your device to find
out how to enable the function.
• This speaker is not in pairing mode.
• This speaker is already connected to
another Bluetooth-enabled device.
Disconnect and try again.
for 3 seconds to