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19B4
www.philips.com/welcome
EN User manual
1
Customer care and warranty 18
Troubleshooting & FAQs
25

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Summary of Contents for Philips Brilliance 19B4QCS5

  • Page 1 19B4 www.philips.com/welcome EN User manual Customer care and warranty 18 Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ..16 5. Power Management ....17 6. Customer care and warranty .. 18 6.1 Philips’ Flat Panel Monitors Pixel Defect Policy .....18 6.2 Customer Care & Warranty ..21 7. Troubleshooting & FAQs ..25 7.1 Troubleshooting ......
  • Page 3: Important

    The Philips guarantee applies provided Please use approved power cord the product is handled properly for provided by Philips all the time. If its intended use, in accordance with your power cord is missing, please its operating instructions and upon...
  • Page 4 1. Important If foreign substance or water gets in Service your monitor, please turn the power The casing cover should be opened off immediately and disconnect only by qualified service personnel. the power cord. Then, remove the If there is any need for any foreign substance or water, and document for repair or integration, send it to the maintenance center.
  • Page 5: Notational Descriptions

    1. Important 1.2 Notational Descriptions 1.3 Disposal of product and packing material The following subsections describe notational conventions used in this Waste Electrical and Electronic document. Equipment-WEEE Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.
  • Page 6 From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end- of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably...
  • Page 7: Setting Up The Monitor

    2. Snap in the base in the VESA mount Monitor User’s Manual area. Contents: User’s Manual Monitor drivers www.philips.com/welcome Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. * CD * DVI * VGA Audio 3.
  • Page 8 2. Setting up the monitor Connecting to your PC Kensington anti-theft lock VGA input DVI input Audio input AC power input Earphone jack Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable.
  • Page 9: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor Resolution notification This monitor is designed for optimal The OSD Menu performance at its native resolution, Below is an overall view of the structure 1280 × 1024 @ 60 Hz. When the of the On-Screen Display. You can use monitor is powered on at a different this as a reference when you want to work your way around the different...
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Height adjustment 2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface.
  • Page 12 2. Setting up the monitor Note This monitor accepts a 100mm x 100mm mounting interface. 100mm 100mm AUDIO IN...
  • Page 13: Image Optimization

    How does it work? button at the front bezel of SmartImage is an exclusive, leading your monitor. edge Philips technology that analyzes There are six modes to select: Office, the content displayed on your screen. Photo, Movie, Game, Economy and Off.
  • Page 14: Smartcontrast

    3. Image Optimization and productivity when you’re for clear display of images on dark working with spreadsheets, PDF backgrounds. files, scanned articles or other Why do I need it? general office applications. You want the very best visual clarity This profile combines color and viewing comfort for every type of saturation, dynamic contrast and content.
  • Page 15: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type IPS technology Backlight Panel Size 19" (48.3 cm) Aspect Ratio Pixel Pitch 0.2928 x 0.2928 mm SmartContrast 20,000,000:1 Response Time 14ms SmartResponse time(typ.) 5ms (GtG) Optimum Resolution 1280 x 1024 @ 60Hz Viewing Angle 178°...
  • Page 16 4. Technical Specifications AC Input AC Input AC Input Heat Dissipation* Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz 59.49 BTU/hr 59.14 BTU/hr 58.97 BTU/hr Normal Operation (typ.) (typ.) (typ.) <0.68 BTU/hr <0.68 BTU/hr <0.68 BTU/hr Sleep (Standby) (typ.)
  • Page 17 Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 18: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1280 x 1024 @ 60 Hz (analog input) 1280 x 1024 @ 60 Hz (digital input) Recommended Resolution 1280 x 1024 @ 60 Hz (digital input) H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400...
  • Page 19: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 20: Customer Care And Warranty

    Pixel Defect Policy white pixel. When all are dark, the three Philips strives to deliver the highest colored sub pixels together appear as a quality products. We use some single black pixel. Other combinations...
  • Page 21 TFT Monitor neighboring dots while a green panel in a Philips flat panel monitor bright dot is 30 percent brighter than must have pixel or sub pixel defects neighboring dots.
  • Page 22 6. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 23: Customer Care & Warranty

    6.2 Customer Care & Warranty For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center. For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.
  • Page 24 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Classic Service Kazakhstan +7 727 3097515 I.I.c. +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 25 Mon.~Fri. 9:00am-6:00pm Macau Pixels Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; (Customer Hotline) Indonesia SERVISINDO 13:00-17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 26 6. Customer care and warranty Philips Electronics Singapore Pte Ltd Mon.~Fri. 9:00am-6:00pm Singapore (65) 6882 3966 (Philips Consumer Sat. 9:00am-1:00pm Care Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm Co., Ltd. Computer Repair...
  • Page 27: Troubleshooting & Faqs

    If the problem not satisfactory, you can do manual still persists after you have tried these adjustments via the OSD menu. solutions, contact Philips customer Note service representative. The Auto Function is not applicable in Common Problems DVI-Digital mode as it is not necessary.
  • Page 28 For further assistance, refer to the cases, the “burned in” or “after- Consumer Information Centers list imaging” or “ghost imaging” will and contact Philips customer service disappear gradually over a period representative. of time after the power has been switched off.
  • Page 29: General Faqs

    Shut down your computer, that the panel surface is not disconnect your old monitor and subjected to excessive shocks reconnect your Philips LCD monitor. and is protected from sharp or blunt objects. When handling the Turn on your monitor and then turn on your PC.
  • Page 30 Can I connect my LCD monitor to repaired. The damage mentioned above any PC, workstation or Mac? is not covered under your warranty. Yes. All Philips LCD monitors are Ans.: fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 31: Mhl Faqs

    7. Troubleshooting & FAQs Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your LCD monitor works best at its native resolution of 1280 x 1024 @ 60 Hz. For best display, please use this resolution.
  • Page 32 © 2016 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M419BE2T...

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