The Duke ideal holding curve, the DNA of the RFDU, has been developed, improved, and refined since Duke introduced the first product holding unit in 1999. Utilizing the innovative top and bottom heat, extended hold times with improved food quality and consistency are achieved.
• This equipment should be serviced by qualified personnel only. Contact the nearest Duke authorized service facility for adjustment or repair. • Do not block or cover any openings on the unit.
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RFDU Operator’s Manual IMPORTANT SAFETY INSTRUCTIONS The following warnings and cautions appear throughout this manual and should be carefully observed. • Turn the unit off, disconnect the power source and allow unit to cool down before performing any service or maintenance on the unit. •...
RFDU Operator’s Manual INSTALLATION UNPACKING UNIT Inspect the shipping carton and/or container, carefully noting any exterior damage on the delivery receipt; also note any damage not evident on the outside of the shipping container (concealed damage). Contact the carrier immediately and file a damage claim with them. Save all packing materials when filing a claim. Freight damage claims are the responsibility of the purchaser and are not covered by the warranty.
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RFDU Operator’s Manual INSTALLATION The following minimum clearances must be maintained between the warmer and any combustible or non- combustible substance: Unit Clearance Right Side 2” Left Side 2” Rear OPEN Floor 0” Proper airflow around unit will cool the electrical components. With restricted airflow, the unit may not operate properly and the life of the electrical components may be reduced.
After the RFDU has loaded the runtime screen will boot screen will appear first for 2 or 3 seconds. This load. Different types of information are found on will display the Duke Logo along with the firmware the runtime screen. Details below. version number of the RFDU.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued 1. Bottom Heater High Temperature Fault PREHEATING 2. Bottom Heater Low Temperature Fault When the RFDU first boots each well will contain a 3. CAN Error Fault preheating icon. This indicates the well is heating to temperature.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued SETTINGS Several Settings are available on the RFDU. To enter the Settings menu click on the cog icon ( ) which is found in the lower right hand corner of the runtime screen. Menu PHU Configurator When the user loads the “RFDU Config”...
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued Use the left and right navigation buttons to scroll through the available recipes for this RFDU. To assign a new recipe to the well, simply select the desired recipe. Select to exit without making a change. Select to save and update the RFDU Configuration.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued About Network The “About” screen will detail specific settings The Network Config option will allow the RFDU available to the RFDU. network connection to be configured. After selecting “Network Config” the following screen will This will include the unit’s serial number, API key, load.
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RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued The current network selection will be highlighted, To connect to a WiFI SSID click on the SSID name. either Ethernet or WiFi. For example: The Wifi SSID password will then be required. Press anywhere within the “Enter Password”...
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RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued Once entered select “OK” on the on-screen keyboard followed by the check button to attempt to join the WiFi SSID. If the WiFi password is incorrect the RFDU will not join the WiFi network. If the WiFI password is correct the RFDU will join the network and the RFDU will be connected.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued PHU Volume Manager Menu The PHU Volume option will either enable or disable The MANAGER menu is PIN code protected and sound on the RFDU. allows the 'manager' access to the ACCESS, TEMP OFFSET and IRDC Period functions.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued Access Menu Temp Offset The Temperature Offset function will allow the The ACCESS menu allows a number of configuration options to be “locked” or unable to be changed. When temperature offset to be adjusted per ZONE on the selected the following screen will appear.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued Temp Offset - Continued IRDC Period The edit icon ( ) will load the offset editor screen The IRDC Period is the total period time of the IR for either “Shelf 1 Temperature Offset” or “Shelf 2 in seconds.
2x2 RFDU and well programming can also be updated via configuration appears below. Duke’s cloud solution – the Sous Chef Cloud. The Sous Chef Cloud requires the user’s Account Name to be defined along with a user login and password.
RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued The “SHOW LEGEND” button can also be used to A list of local recipes found on the RFDU will appear display the full recipe list for the full account. here. These can be edited, added, or deleted using the appropriate function which will update the connected RFDU local recipe set in real-time.
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RFDU Operator’s Manual RFDU OPERATING INSTRUCTIONS - Continued For the user’s Account an “offline recipe set” will always be available to the user. This information will be saved and be readily available if a USB file is required to be created. The RFDU Configurator is available for well programming.
RFDU Operator’s Manual CLEANING GUIDE Electrical shock hazard. Do not wash with water jet or hose. DO NOT USE CAUSTIC CLEANERS, ACIDS, AMMONIA PRODUCTS OR ABRASIVE CLEANERS OR ABRASIVE CLOTHS. THESE CAN DAMAGE THE STAINLESS STEEL AND PLASTIC SURFACES. Bottom and sides of warmer wells are very hot and cool slowly. DAILY CLEANING NEVER USE AN ACID BASED CLEANING SOLUTION! MANY...
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RFDU Operator’s Manual CLEANING GUIDE - continued RECOMMENDED SUPPLIES Cleaning Towels Non-Scratch Scrub Pad KAY™ Degreaser KAY® SINK SANITIZER, KAYQUAT™ Sanitizer, or compatible sanitizer PROCEDURE 1. Turn unit off, unplug, and allow to cool for 30 minutes. 2. Remove all holding pans. Wash, rinse, and sanitize at the 3 compartment sink. 3.
RFDU Operator’s Manual RFDU Operator’s Manual TEMPERATURE CHECK PROCEDURE 1. A digital temperature meter that has been 5. All temperature controls exhibit a swing in calibrated must be used to get an accurate temperature as the control cycles on and off temperature reading.
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