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Troubleshooting
Problem
Device is not working
Device stopped
working during
massage
Cleaning and care
• Before cleaning the device, make sure it is disconnected from the charging
stand and power source.
• Use a soft, slightly damp sponge or cloth to wipe the device clean. Dry
thoroughly using a dry cloth.
• Do not immerse the device in water or liquid or allow it to become wet.
Storage
• After use, wipe the device clean with a damp cloth.
• Store the device in the original box to keep dust accumulation to a minimum.
Service and repair
• The product contains no user-serviceable parts. Do not attempt to take it
apart, repair or modify it.
• Do not operate the product if it is damaged or working abnormally. Contact
our after sales support centre if a service is required.
10
10
Solution
Ensure the AC adaptor is securely connected to the
power connector on the device and to a power outlet.
The device will automatically shut off after 15 minutes.
Restart the device and resume use.
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