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122 Online Services ›
Information call
›
Tap
.
›
Select the desired function or service from the list
that is displayed.
Requirements
Applies to Infotainment Amundsen.
The availability of the services and functions de-
pends on the vehicle and Infotainment type as well
as being country-specific.
The following conditions must be met to activate
new services and functions:
✓ Infotainment supports the activation of new
services and functions.
✓ The vehicle trim level enables the use of new
services or functions.
If a service or a function is linked to a trim level
that is not available with the vehicle, find out
from a specialist garage whether the vehicle trim
can be added.
✓ The main vehicle user is logged on.
✓ The ŠKODA Connect services are active.
✓ The ŠKODA Connect services are available.
✓ The charge state of the 12-volt vehicle battery is
sufficient.
An active data connection is required for certain
services or functions. The connection may be
chargeable.
Activated services and functions are not linked to
the validity period of ŠKODA Connect services.
Limitation
Applies to Infotainment Amundsen.
The functions are linked to the vehicle, not to the
main user account. These cannot be transferred to
any other vehicle in which the user logs on.
Information call
Usage
The info call can be used if there are problems with
the ŠKODA Connectservices or for information re-
garding the products and services of the ŠKODA
brand.
Requirements
✓ The ŠKODA Connect services are active.
✓ The level of protection of personal data is not set
to
Maximum privacy .
To send information about the position of the ve-
hicle, the protection level of personal data must
be set to
Share my position .
Operation
Breakdown call
Usage
The breakdown call can be used in the event of a
breakdown.
By pressing the key
a connection is established
with the ŠKODABreakdown Service. At the same
time, the vehicle sends information about the vehicle
condition and the vehicle position.
Requirements
✓ The ŠKODA Connect services are active.
✓ The level of protection of personal data is not set
to
Maximum privacy .
To send information about the position of the ve-
hicle, the protection level of personal data must
be set to
Share my position .
Operation
›
Press the
button.
›
Press the
button.
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