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Contents InkNote Manager by Seiko Instruments Introduction 9 Introducing the InkLink Handwriting System 10 How InkLink Works 10 InkLink Features 10 Introducing SmartPad 12 How SmartPad Works 12 SmartPad Features 12 Introducing InkNote Manager 14 InkNote Manager Software on your handheld 15...
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www.seikosmart.com SmartPad Setup 32 Product Box Contents 33 Installing the SmartPad Portfolio Batteries 33 Repositioning the Infrared Transceiver 34 Attaching Your handheld 35 Starting InkNote Manager 36 Starting InkNote Manager on a Pocket PC 37 Starting InkNote Manager on a Palm OS handheld 37 Starting InkNote Manager on a Desktop computer with InkLink 38 Selecting a handheld as a Partner 38...
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Printing an Ink Note 83 Archiving and Backing Up 85 Why Archive? 85 Setting Archive Options 86 Viewing Archived Ink Notes 87 Restoring Archived Ink Notes 87 Archiving Intermediate Versions 88 InkNote Manager by Seiko Instruments Using Pen Gestures on SmartPad 70...
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www.seikosmart.com Advanced Tasks 89 Other Configuration Options 89 Setting the Default File Name 90 Using the SmartPad Tablet as a Keyboard 90 Power-Saving Features 91 Using InkNote Manager with Multiple handheld Devices 95 Choosing a Sync Partner 96 Specifying a Storage Location for Your Ink Notes 96 Switching between InkLink and SmartPad 97 InkLink Maintenance Procedures 97 Replacing the InkLink Pen Ink Cartridge 97...
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Service and Support 121 Contacting Seiko Instruments 121 Purchasing Supplies 122 Repair Information for other Regions 125 Warranty Information 127 Other Information 130 FCC Compliance Statement 130 Index 133 InkNote Manager by Seiko Instruments Repair Information for US and Canada 124...
Introduction InkLink™ Handwriting System and SmartPad ™, the Connected Notepad, are two technologies from Seiko Instruments that link plain paper to your computer. Using our InkNote Manager software and an ordinary paper writing pad, the InkLink Handwriting System and SmartPad automatically link to your Pocket PC, Palm personal digital assistant, notebook, or desktop computer and store anything that you write.
Introduction Introducing the InkLink Handwriting System The InkLink Data Clip attaches to any standard notepad. A special pen is provided, and it automatically transmits whatever you write through the IrDA transceiver to your handheld or through the USB cable to your desk- top computer.
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SR41 button batteries that can be easily replaced. The IrDA transceiver snaps onto your handheld and com- IrDA Transceiver. municates through the infrared port. No matter where the infrared port is on your handheld, the IrDA transceiver will fit it. InkNote Manager by Seiko Instruments IrDA transceiver...
Introduction Introducing SmartPad SmartPad consists of an electronic notepad, integrated into an elegant port- folio that also stores and protects your handheld. The paper notepad is a standard-sized pad; refills are available from any office supplies store. A special pen is provided, and it automatically transmits whatever you write through SmartPad and into your handheld.
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The infrared transceiver in SmartPad2 is on a rotating arm, which allows you to set it up for handheld models with an infrared port on the left side as well as for models with the infrared port at the top. InkNote Manager by Seiko Instruments...
Introduction The special SmartPad pen is used for writing on the Note- SmartPad Pen. pad. The SmartPad pen contains a transmitter that communicates with the SmartPad. The SmartPad pen uses ink cartridges and an AAAA battery that can be easily replaced. The Notepad is a standard-sized paper pad.
Each ink note can have any number of handwritten pages. Multiple Pages. With the handheld you can view the contents of each page, and make addi- tions and changes as necessary. InkNote Manager by Seiko Instruments...
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Introduction You can zoom to enlarge the view of the written notes on the Enlarged View. handheld, and pan to move the position of the image on the screen. You can zoom up to 4x magnification to view the smallest details of your handwrit- ten notes on the handheld.
InkLink or SmartPad. • • • • • • System Requirements InkLink and SmartPad have the same system requirements. You need the following: InkNote Manager by Seiko Instruments System Requirements Software Setup InkLink Setup InkLink Basics SmartPad Setup Starting InkNote Manager...
Setting Up Desktop Computer • • • Pocket PC To use InkLink with a Pocket PC, you need: • • www.seikosmart.com Desktop or laptop computer with one of the following Microsoft operat- ing systems: • Windows 95 (optional serial cable required) •...
Software Setup Palm OS PDA To use InkLink with a Palm OS PDA, you need: • Palm OS handheld device with: • Palm OS version 3.1 or higher • 1 MB available memory • IrDA port • HotSync Manager 3.0.1 or later HotSync Manager is part of Palm Desktop and comes with a Palm OS device;...
Setting Up If HotSync is not installed on both computers (or you can’t get the devices to synchronize), resolve the HotSync problem before proceeding with InkNote Manager installation. Confirming that ActiveSync is Working If you use a Windows Pocket PC handheld, Microsoft ActiveSync (version 3.1 or later) must be installed prior to installing this software.
The first part of the serial number might already be displayed in the form. Be sure you don’t repeat the first few characters. • You might be asked for a software purchase code during setup. InkNote Manager by Seiko Instruments...
Setting Up • • • See Also “SmartPad Setup” on page 32 InkLink Setup Setting up InkLink requires only a few simple steps: • • • www.seikosmart.com • If you purchased an InkLink Handwriting System, and have entered the hardware serial number correctly, you should not see this prompt. Click Back and correct the hardware serial number.
The InkLink data clip is powered by a single AAA battery in the IrDA transceiver. (When connected to a desktop, it is powered via the cable.) To install the battery: Remove the clip by sliding it away from the battery case. InkNote Manager by Seiko Instruments...
Setting Up Install the InkLink Pen Ink Cartridge The InkLink pen uses a Staedtler 930 series ball point pen refill that is widely available at office supply stores. One cartridge is furnished in the InkLink case. To install the ink cartridge: www.seikosmart.com Slide the battery cover away from the cable to remove the cover.
Clip the data clip on the whole pad. While you can use the data clip on a sin- gle sheet of paper, it clamps more securely on multiple sheets. If the data clip slips, and changes its position on the page, it will affect your results. InkNote Manager by Seiko Instruments...
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Setting Up To attach the InkLink data clip: Aligning the data clip with the left edge of the paper makes it easy to put it in the same place every time. See Also “Defining a Paper Size” on page 49 www.seikosmart.com Pinch the button on the back of the data clip between your thumb and first finger.
Connect the cable on the IrDA transceiver to the connector on the left end of the data clip. Place the IrDA transceiver on the edge of your handheld over the IrDA port. The positioning is flexible; it doesn’t need to be tight against the port. InkNote Manager by Seiko Instruments...
Setting Up Note: Be sure the end of the clip is not touching the screen. If you don’t know where the infrared port is on your handheld, check your user’s guide. Connecting to a desktop Use the InkLink USB cable, or optional InkLink serial cable, to connect the InkLink data clip to a desktop or notebook computer.
Keep your pen at a constant angle while you write. • Write with even pressure on the pen. • Leave a half inch margin next to the data clip (leave one inch when it is clipped to the long side of the page). InkNote Manager by Seiko Instruments...
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Setting Up The InkLink pen needs an unobstructed view of both ends of the data clip to operate correctly. If your writing style obstructs this view, try placing the data clip on a differ- ent edge of the paper. www.seikosmart.com...
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See Also “InkLink ink notes do not match paper notes” on page 113 InkNote Manager by Seiko Instruments Placing an obstruction (such as a hand) between the pen and the data clip. If you write with your hand above the pen, put the data clip on a side or the bottom of the pad.
Setting Up Placing InkLink in the Carrying Case All the InkLink components you need to use InkLink with a handheld fit in the carrying case for transport. An easy way to stow the IrDA cable is to place the plug in the IrDA trans- ceiver’s clip, and then coil the cable and place it in the clip.
The SmartPad portfolio is powered by two AAA batteries. To install the batteries in the SmartPad portfolio: Press down on the top edge of the battery cover and then slide the cover toward the bottom of the portfolio to remove the cover. InkNote Manager by Seiko Instruments...
Setting Up See Also “Replacing the SmartPad Pen Battery” on page 101 Repositioning the Infrared Transceiver As shipped, SmartPad2 is set to work with handhelds that have the infrared port located on the top edge of the handheld. (The original SmartPad works only with such handhelds.) On some handhelds, the infrared port is located on the left side.
SmartPad portfolio nearly all the time. But if you expect to frequently remove and replace the hand- held from the portfolio, we suggest you use only half of the self-adhesive loop material, as follows: InkNote Manager by Seiko Instruments...
Setting Up To attach the handheld: Starting InkNote Manager Once InkLink or SmartPad is assembled, it’s time to start the InkNote Man- ager software. www.seikosmart.com Without separating the backing strips, remove the two loop strips from the portfolio’s hook strips to which they’re attached. Cut one of the strips in half lengthwise.
This establishes communication between the handheld and the device. To start InkNote Manager: Tap the Home icon. Tap the InkNote Manager icon. Write on the tablet with the pen. An ink note will appear on the hand- held’s screen. InkNote Manager by Seiko Instruments...
Setting Up If an ink note does not appear, follow the procedure detailed in the topic below. See Also “Testing the handheld and InkLink or SmartPad” on page 110 Starting InkNote Manager on a Desktop computer with InkLink After your desktop computer is connected, you should run InkNote Man- ager on the desktop computer.
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InkNote Manager thereafter uses as a default storage location for ink notes, a folder that is synchronized between your desktop and handheld comput- ers. See Also “Using InkNote Manager with Multiple handheld Devices” on page 95 InkNote Manager by Seiko Instruments...
InkNote Manager is nearly identical to that of the hand- held versions. InkNote Manager by Seiko Instruments Explorer is a file manager that lists the ink notes you have created. It’s the launch point for creating new ink notes, and it provides various meth- ods for finding existing ink notes.
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Getting Started Desktop Pocket PC Palm Explorer automatically manages all ink notes that you create with InkNote Manager. In Explorer, you use the top part of the window to select a cate- gory or keyword. (You can assign categories and keywords to each ink note.) The bottom part of the window displays all the ink notes with the cat- egory or keyword you select.
Note Editor appears when you create a new ink note and when you open an existing one. It mirrors the information that you write on the notepad, and it also provides tools for modifying ink notes. InkNote Manager by Seiko Instruments...
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Getting Started Desktop Pocket PC You switch to Note Editor by opening an ink note in Explorer. InkNote Manager also switches from Explorer to Note Editor automatically when you begin writing on the notepad. www.seikosmart.com Palm...
Online help for the Palm version of InkNote Manager contains tips and troubleshooting information that you might need while away from your desktop computer. • The Web site for Seiko Instruments (www.seikosmart.com) provides answers to frequently asked questions, software updates, replacement parts and supplies, and other support information. Getting Help To view the User’s Guide on your desktop computer:...
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Getting Started To view online help for the desktop version of InkNote Manager, do either of the following: • • To view online help for the Pocket PC version of InkNote Manager, do either of the following: • • To view online help for the Palm version of InkNote Manager, do either of the following: •...
• • • • • • • InkNote Manager by Seiko Instruments Select a paper size Define a paper size Create an ink note Add a page to an ink note Save an ink note Delete an ink note Export an ink note for use with another program...
Creating Ink Notes Ink Notes Ink notes are document files used by InkNote Manager; they’re an elec- tronic representation of the images you create using the ink pen provided with your device. An ink note can contain multiple pages. Ink notes can contain ink (lines) that you create using the ink pen, the stylus provided with your handheld, or a mouse or other pointing device con- nected to your desktop computer.
Click the InkLink pen in the upper-left corner of the page, staying at least 1/2” from the data clip. Click Next. Click the InkLink pen in the lower-right corner of the page, staying at least 1/2” from the data clip.Click Next. Tap OK. InkNote Manager by Seiko Instruments...
Creating Ink Notes Click here first Creating an Ink Note To create a new ink note, do one of the following: • • • Adding a Page To add a page to an ink note, do any of the following: •...
Select the folder where you want to save the file. All folders in the list are subfolders of My Documents; selecting None saves the file in the My Documents folder. See Also “Setting the Default File Name” on page 90 InkNote Manager by Seiko Instruments...
Creating Ink Notes Deleting an Ink Note To delete an ink note on a desktop: • To delete an ink note on Pocket PC: To delete an ink note on a Palm: Exporting an Ink Note On a desktop or Pocket PC, you can save notes you create with InkNote Manager in formats that can be edited and used with other programs.
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Select the folder where you want to save the file. All folders in the list are subfolders of My Documents; selecting None saves the file in the My Documents folder. See Also “Setting the Default File Name” on page 90 InkNote Manager by Seiko Instruments...
Creating Ink Notes Closing Note Editor When you’re through editing a note, you can close Note Editor and return to Explorer in any of the following ways: • • • • See Also “Using Pen Gestures on SmartPad” on page 70 www.seikosmart.com Tap OK or Done.
The result is that when you want to find and view information in the future, you use the tools in InkNote Manager Explorer to quickly locate the information you need. InkNote Manager by Seiko Instruments...
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Organizing and Finding Ink Notes In general, you take the steps outlined in the following example to effec- tively use InkNote Manager: www.seikosmart.com Capture. During your work day, you might dash from one meeting to another, taking notes at each one. Using InkNote Manager, you do the same as you would with pen and paper, except that you break your notes into ink note files.
Select a Category and/or Keyword. Ink notes that have the selected cat- egory or keyword (or both, if you’re looking at a keyword within a cate- gory or a category within a keyword) appear at the bottom of the screen. InkNote Manager by Seiko Instruments...
Organizing and Finding Ink Notes See Also “Changing Explorer Views” on page 58 “Opening an Ink Note” on page 66 Changing Explorer Views When you select a category or keyword of interest in the tree pane (at the top of the screen), all the ink notes that meet the criteria you select appear in the list pane (at the bottom of the screen).
To assign categories and keywords to a note on a desktop or Pocket PC: In Explorer, right-click an ink note and choose Organize notes from the shortcut menu. If the ink note is already open in Note Editor, open the InkNote Manager by Seiko Instruments...
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Organizing and Finding Ink Notes To assign categories and keywords to a note on a Palm: www.seikosmart.com File menu and choose Organize notes. The Properties dialog box appears. To change an ink note’s name, type the new name here Click the Add button next to the Categories box or the Keywords box. Type a category name or keyword.
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OK. See Also “Selecting Parts of an Ink Note” on page 76 InkNote Manager by Seiko Instruments To assign a new category or key- word, click Add and then type the new entry or select it from a list...
Organizing and Finding Ink Notes Setting Up Categories InkNote Manager develops a list of categories. When you want to assign a category to an ink note, you can simply select a category from the list. The category list has two sources: •...
Enter text in the Subject box (or confirm the text that InkNote Manager has entered) and click OK. To view an action item on your handheld: Open the Start menu and choose Tasks. Tap the task name to open the action item. InkNote Manager by Seiko Instruments...
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Organizing and Finding Ink Notes If you don’t need to open the task to set other details, you can open the linked note directly. In the main Tasks window, tap and hold the task name. Then choose Open linked note from the shortcut menu. www.seikosmart.com Tap in the top part of the task to display the task details.
• • • • • • • InkNote Manager by Seiko Instruments Open an ink note Zoom and pan within an ink note Navigate between pages Using the pen function keys Use pen gestures Display or hide ruled lines Add lines to an ink note...
Editing Ink Notes • • • • Working with Ink Notes When you work in Note Editor, you’ll be in one of four modes: pan and zoom, select, write, or highlight. You select a mode by clicking its corre- sponding toolbar button, shown below. A depressed toolbar button indicates the currently selected mode.
This action zooms in or, if it was already zoomed in, zooms out, toggling between Normal zoom (in which the full page fits in the Note Editor window) and either 200% or 400% zoom (whichever was last used). InkNote Manager by Seiko Instruments...
Editing Ink Notes • • Note that you can change the size of the Note Editor window; the image scales to fit the window. To pan while the ink note is zoomed in, do either of the following: • • Navigating Between Pages The title bar in Note Editor shows the number of the current page and the total number of pages in the ink note.
You can set the function that occurs when you press your pen in these pen function keys. The default pen function key settings for Explorer are: • Help • Assign PF Keys • Calibrate paper size • Note thumbnail view InkNote Manager by Seiko Instruments...
Editing Ink Notes • The default pen function key settings for Note Editor are: • • • • • To set a pen function key on a desktop or Pocket PC: To set a pen function key for Explorer on a Palm: To set a pen function key for Note Editor on a Palm: Using Pen Gestures on SmartPad As an alternative to tapping toolbar buttons or menu commands, you can...
Note Editor and in images you export from Note Editor; they don’t appear when you print an ink note or when you copy part of an ink note. InkNote Manager by Seiko Instruments Close Note Editor Previous page...
Editing Ink Notes To display or hide the lines: See Also “Exporting an Ink Note” on page 52 “Printing an Ink Note” on page 83 “Using Cut, Copy, and Paste” on page 77 Adding to an Ink Note To add ink to an existing ink note, open the ink note in Note Editor. Then do either of the following: •...
When you reach the end of the line segment, raise the pen point or stylus or release the mouse button. To draw another straight line, repeat steps 3 through 5. InkNote Manager by Seiko Instruments...
Editing Ink Notes Straightening Existing Lines InkNote Manager can replace existing lines on an ink note with straight lines. This makes it possible to convert your rough sketches into profes- sional-looking floor plans or other types of illustrations. You can select mul- tiple lines and straighten them all with a single command.
Different line widths are not visible on the Palm because of its low screen resolution, but will appear on the desktop. InkNote Manager by Seiko Instruments...
Editing Ink Notes Selecting Parts of an Ink Note You might want to select some or all of the ink on a note. You need to do this when you want to move or delete certain parts, or if you want to copy certain parts to another page, another ink note, or a document in another application.
Switch to the other application. Be sure the application is in a mode that accepts stylus input. (If you’re unsure, try drawing on the screen with the stylus.) Open the Edit menu and choose Paste. InkNote Manager by Seiko Instruments...
Editing Ink Notes See Also “Selecting Parts of an Ink Note” on page 76 Moving Part of an Ink Note To move ink strokes, highlights, or both: See Also “Selecting Parts of an Ink Note” on page 76 Grouping and Ungrouping Parts of an Ink Note When you write or draw in InkNote Manager, each ink stroke and highlight is a separate object that can be independently selected, copied, moved, and so on.
Follow these steps to turn ink notes into text: On the Pocket PC, select the text you want to convert. Open the Edit menu and choose Copy. Open the Start menu and choose Notes. Tap New. Open the Edit menu and choose Paste. InkNote Manager by Seiko Instruments...
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Editing Ink Notes See Also “Selecting Parts of an Ink Note” on page 76 www.seikosmart.com Open the Tools menu and choose Recognize.
If you have another computer with an infrared port, such as a laptop com- puter or another handheld, you can beam an ink note to that computer. Both computers must have InkNote Manager installed. InkNote Manager by Seiko Instruments E-mail an ink note Beam an ink note...
Communicating Notes And, of course, you can create printed hard copies of your ink notes. InkNote Manager lets you print multiple note pages on a single printed page, offers print preview, various zoom levels, and other unique printing capabilities. E-mailing an Ink Note To e-mail an ink note: www.seikosmart.com Open the note in Note Editor.
In the desktop application, you can print an ink note displayed in Note Edi- tor by opening the File menu and choosing Print. Nothing unusual there, but when the dialog box appears, you’ll see some options that you might not have encountered in other applications, as shown below. InkNote Manager by Seiko Instruments...
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Communicating Notes www.seikosmart.com Selecting this check box moves the printing to the right, leaving a binding margin on the left edge of the page. Selecting this check box causes an ink note’s file name, cre- ation and change dates, categories, and key words to print at the bottom of each page.
The next time you connect with ActiveSync, it automati- cally deletes the same ink notes from your desktop computer. Fortunately, InkNote Manager by Seiko Instruments Set archive options View archived ink notes...
Archiving and Backing Up InkNote Manager’s archive feature automatically creates a backup on your desktop computer. This feature allows you to keep the collection of ink notes stored on your handheld lean and small, while still having full access to all your previous ink notes.
To restore an archived ink note: In Explorer, open the archived ink note that you want to restore. In Note Editor, open the File menu and choose Save As. Enter a name for the ink note. Click Save. InkNote Manager by Seiko Instruments...
Archiving and Backing Up This procedure saves the restored ink note in the primary storage location (that is, the folder that ActiveSync synchronizes with your handheld). It will appear in Explorer on your Pocket PC the next time you synchronize. Archiving Intermediate Versions Ink Note Manager normally archives changed ink notes when you exit the program.
Other Configuration Options • • • • • • InkNote Manager by Seiko Instruments Configure InkNote Manager Maintain InkLink Maintain SmartPad Upgrade or uninstall InkNote Manager Set default file name for new ink notes Use the SmartPad tablet keyboard Configure power-saving options...
Advanced Tasks Setting the Default File Name When you create an ink note, InkNote Manager uses a default file name when you initially save an ink note. (On a desktop or Pocket PC you can provide your own more descriptive name when you save a file.) By default, InkNote Manager uses a letter (N for notes you create on your handheld;...
The SmartPad tablet and SmartPad pen are self powered. The InkLink pen and IrDA transceiver are self powered. InkNote Manager includes several fea- tures to minimize the power drain on all three devices. InkNote Manager by Seiko Instruments...
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Advanced Tasks When you use InkNote Manager’s Explorer, the operating system controls the handheld’s power-management features. To adjust these settings: Note that when the handheld turns off, the communications link with the InkLink data clip or SmartPad portfolio is broken. To reestablish communi- cations, tap the File or Setup menu in InkNote Manager.
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• After syncing with your desktop computer, delete ink notes that you’re no longer currently using. (The desktop version of InkNote Manager saves an archive version of deleted ink notes.) This speeds up the pro- InkNote Manager by Seiko Instruments...
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Advanced Tasks • You can make other settings in InkNote Manager to conserve battery life on your Pocket PC: www.seikosmart.com gram and, because it reduces the load on the processor, actually improves battery performance. Exit InkNote Manager when you’re through using it. In Explorer, open the Setup menu and choose Tablet properties.
To determine (or change) the name of your Pocket PC, follow these steps: On the Pocket PC, open the Start menu and choose Settings. Tap the System tab and then tap About. Tap the Device ID tab. InkNote Manager by Seiko Instruments...
Advanced Tasks On a Palm, all of your ink notes are contained inside the InkNote Manager application. When you sync with your desktop, the ink notes are stored in the \Program Files\Palm\name\Seiko Ink Notes folder. To determine the name of your Palm, follow these steps: When HotSync is finished, the device name appears in the upper-right cor- ner of the screen.
They are available in black, blue, and red. To replace an ink cartridge: Fit the tip of the InkLink pen into the center of the top of the cap. InkNote Manager by Seiko Instruments...
Advanced Tasks See Also “Purchasing Supplies” on page 122 Replacing the InkLink Pen Batteries The InkLink pen is powered by three SR41 button batteries. With regular use of your InkLink, these batteries should power the InkLink pen for sev- eral months. If you find that your handwritten data no longer appears in InkNote Man- ager, it’s probably time to replace the batteries in the InkLink pen.
Slide the battery cover away from the cable to remove the cover. Insert the battery into the battery compartment. Be sure the positive (+) end of the battery points away from the cable. Replace the battery cover and slide it into place. Replace the clip. InkNote Manager by Seiko Instruments...
Advanced Tasks Used batteries are hazardous waste and should be disposed of appropriately. SmartPad Maintenance Procedures • • • • Replacing the SmartPad Pen Ink Cartridge Spare ink cartridges for the SmartPad pen are included with SmartPad. The spare ink cartridges are located in the storage pocket of the SmartPad port- folio.
SmartPad pen. You can find a replacement battery at most stores that sell cameras or electronic devices. To replace the battery: Using two hands, grasp the pen by the rubberized grip and by the pen’s long barrel. InkNote Manager by Seiko Instruments...
Advanced Tasks Replacing SmartPad Portfolio Batteries The SmartPad portfolio is powered by two AAA batteries. To install the batteries in the SmartPad portfolio: www.seikosmart.com Grasp here Grasp here Twist the pen to unscrew the two sections. Separate the two sections and remove the battery. Battery Insert a fresh AAAA alkaline battery.
To use SmartPad2 with handhelds that have an infrared port on the left side, you must reposition SmartPad’s infrared transceiver. To reposition the transceiver: Pull to remove the round cap on the transceiver. InkNote Manager by Seiko Instruments Press down here and slide to remove...
Advanced Tasks Attaching Your handheld To SmartPad Your handheld must be placed in the designated area of the SmartPad port- folio so the infrared ports of the two devices can communicate properly. Two self-adhesive strips of hook-and-loop material keep the handheld securely in place.
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Place the handheld on the strips, centering it on the pad area to which the hook-and-loop strips are attached. Press firmly to adhere the strip to your handheld. Remove your handheld from the SmartPad, turn the handheld over, and press the loop strips so that they’re securely, permanently adhered. InkNote Manager by Seiko Instruments...
Advanced Tasks InkNote Manager Maintenance • • • • Uninstalling InkNote Manager from a Desktop Computer To remove InkNote Manager from your desktop computer: Uninstalling InkNote Manager from a Pocket PC To remove InkNote Manager from your Pocket PC, use the following pro- cedure on your desktop computer: www.seikosmart.com Uninstall InkNote Manager from a desktop computer...
To find your serial number, in the desktop version of InkNote Manager, open the Help menu and choose About. InkNote Manager by Seiko Instruments...
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Advanced Tasks Then, before you install the new version of InkNote Manager, you should uninstall your current version. All your existing ink notes, archives, and set- tings will be preserved. See Also “Uninstalling InkNote Manager from a Desktop Com- puter” on page 106 “Uninstalling InkNote Manager from a Pocket PC”...
• • • • • InkNote Manager by Seiko Instruments Test the components InkLink ink strokes do not appear on the screen SmartPad ink strokes do not appear on the screen InkLink ink notes do not match paper notes InkLink does not work reliably...
Troubleshooting • • • • If your problem isn’t in the list above, you might find the solution at www.seikosmart.com. Testing the handheld and InkLink or SmartPad InkNote Manager provides a diagnostic test that you can use to confirm proper setup and operation. To test the devices: The display should show the location (X and Y) of the pen and whether it’s writing (Status).
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Make sure that the USB or serial cable is connected securely to your PC and the data clip. Check that the correct port is selected on the PC, USB or COM 1-4. Check the paper size setup and page calibration. Select Setup, Paper Size. InkNote Manager by Seiko Instruments...
Troubleshooting See Also “Power-Saving Features” on page 91 “Replacing the InkLink IrDA Transceiver Battery” on page 99 “Replacing the InkLink Pen Batteries” on page 98 SmartPad Ink Strokes Do Not Appear on the screen First, follow these quick-check steps: If the quick-check steps above don’t resolve the problem, work through the following list until the solution is found.
Keep the paper flat. A slight bend in the pad, or pushing the paper up slightly changes the distance from the pen to the data clip, and will affect your results. • Be sure that you don’t have low batteries in the electronic pen or trans- ceiver. InkNote Manager by Seiko Instruments...
Troubleshooting • • • • • InkLink does not work reliably The InkLink Handwriting System works best in environments in which you are comfortable. The following conditions might affect performance. • • • In an office, interference from other infrared devices, such as mice or key- boards can affect performance.
Activate Straight Line Mode only when you want to draw a straight lines. SmartPad Pen Gestures Don’t Work You can use certain pen gestures to navigate between pages and to close Note Editor: you press and hold the pen tip down in a designated area of the InkNote Manager by Seiko Instruments...
Troubleshooting paper notepad in the SmartPad portfolio. If gestures don’t work, confirm the following: See Also “Using Pen Gestures on SmartPad” on page 70 Ruled Lines on Screen Don’t Match Notepad Paper Because of variations in printing and binding, the printed lines on the paper notepad won’t always exactly match the representation in Note Editor.
Choose Partner Device list. Install all the versions of InkNote Manager that you need at the same time. Then all your handheld devices will appear in the list. InkNote Manager by Seiko Instruments for step-by-step instruc-...
Troubleshooting ‘Error: Unable to open the port’ Message ‘Error: No port found’ Message SmartPad Batteries Run Down Quickly Be sure you turn off the power to your handheld before you close the Smart- Pad portfolio. (To turn off the power, press and release the power button. If you hold the button down, it may perform another function.
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If you don’t turn off the power, closing the portfolio might press buttons on the handheld. This keeps it active all the time—until the batteries run out! See Also “Power-Saving Features” on page 91 InkNote Manager by Seiko Instruments...
Service and Support Seiko Instruments provides full support for their products. You can get tech- nical help, replacement parts, and supplies. This section explains how to: • • • Contacting Seiko Instruments If you have a problem that you cannot resolve, be sure you have reviewed the User’s Guide.
Service and Support Purchasing Supplies To purchase replacement supplies, visit your nearest Seiko Instruments reseller, or order directly from Seiko. InkLink Supplies: • • • • • • • • • • Any of the following cartridges fit the InkLink Electronic Pen.
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Blue medium point (SP-BLM) • Blue fine point (SP-BLF) SmartPad uses the following batteries: SmartPad Pen SmartPad Portfolio To purchase supplies or to locate a local dealer, contact Seiko Instruments. United States and www.seikosmart.com Canada Phone: (800) 688-0817 United Kingdom...
Service and Support Repair Information for US and Canada To return your Seiko Instruments product for repair, we do not require a Return Authorization Number (RMA) prior to shipping the product to our facility. However, you may wish to contact our technical support group at 1- 800-757-1011 prior to sending your product, as they may be able to make suggestions that will eliminate the need for repair.
Your return address. • Dated proof of purchase (to show the product is under warranty) for war- ranty repair or payment for out of warranty repair. For out-of-warranty repair costs, please contact your nearest repair center. InkNote Manager by Seiko Instruments...
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Service and Support Repair Center Addresses www.seikosmart.com Brazil ONLINE AV. dos Bandierantes, 1460 - Brook- CEP 04553-001 - Sao Paulo, Brazil tel: 55 (11) 5041 9515 Finland Paricad OY Olarinluoma 16 FIN-02200 ESPOO Finland tel: +358-9-4523 577 fax: +358-9-4125 475 France Papyrus Software-Entwicklung GmbH...
Limited Warranty on Hardware One (1) *Year Limited Warranty Seiko Instruments USA Inc. warrants this product against defects in materi- als and workmanship for a period of one (1) *year from the date of original retail purchase (proof of purchase required). If Seiko Instruments USA Inc.
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Seiko Instruments USA Inc. Customer shall prepay shipping charges for products returned to Seiko Instruments USA Inc. for warranty service and Seiko Instruments USA Inc. shall pay for return of the products to customer. However, customer shall pay all shipping charges, duties and taxes for products returned to Seiko Instruments USA Inc.
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The remedies provided herein are customers sole and exclusive remedies. In no event shall Seiko Instruments USA Inc. be liable for any direct, indirect, special, incidental or consequential damages, whether based on contract, tort, or any other legal theory. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
It is illegal to make copies of the disks without written permission from Seiko Instruments USA Inc. In particular, it is ille- gal to give a copy of the program or your spare set of disks to another per- son.
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Other Information Changes or modifications not expressly approved by Seiko Instruments could void the user’s authority to operate the equipment. InkNote Manager by Seiko Instruments...
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Service and Support www.seikosmart.com...
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