Table of Contents
Advertisement
en Troubleshooting
Fault
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
Detergent residue on
the damp washing.
Detergent residue on
the dry laundry.
Home Connect is not
working properly.
No connection to the
home network.
56
Cause and troubleshooting
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Detergents may contain water-insoluble substances
that deposit on the laundry.
Start the Rinse programme.
▶
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 36
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 44
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 40
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 41.
Detergents may contain water-insoluble substances
that deposit on the laundry.
Brush out the laundry after washing and drying.
▶
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 36
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 44
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 40
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 41.
Different causes are possible.
Go to www.home-connect.cn.
▶
Wi-Fi is switched off.
Activating Wi-Fi on the appliance.
▶
→ "Activating Wi-Fi on the appliance", Page 42.
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Advertisement
Table of Contents
