Masergy Polycom VVX 150 Quick Tips

Polycom® VVX® 150, 250, 350, and 450 Business IP Phones - Quick Tips
These Quick Tips apply to VVX 150, 250, 350,
and 450 business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.

Calls Screen

Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress

Lines Screen

Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.

Switch among Phone Screens

You can view any screen on your phone from other
screens
To switch between screens:
» Press to view the Main Menu, Lines, or
Calls screen.

Place Calls

You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:

Pick up the handset, press
the phone number, and press Send.

Enter the phone number, press Dial, and
pick up the handset, or press

Press the Line key, enter the phone
number, and select Send.

Select New Call, enter the phone number,
and press Send.
.

Answer Calls

You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:

To answer with the speakerphone, press
or press Answer soft key.

To answer with the handset, pick up the
handset.

To answer with a headset, press

End Calls

You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume.
2 Press End Call.
or , enter

Hold and Resume Calls

You can have multiple calls on hold and resume a
or .
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key
or press
To resume a call
» Highlight the call and press the Resume soft
key or press

Transfer Calls

You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer soft key or press
.
.
2 Choose Blind or Consultative.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
.
.