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Sea&Sea Factory Service Facilities - United States
Manufacturing superior underwater imaging products and supplying great service to our customers is a top
priority for Sea&Sea.
In order to provide you with the service you need for your Sea&Sea product, please read the information
provided on this page.
What to include when shipping your product to a Repair Facility?
You should pack your product securely and safely and include the following information:
1. Return Address
2. Telephone Number and email address
3. Written description of the Problem
4. Copy of your Proof of Purchase from an authorized dealer (if still under the terms of the original
warranty).
Please note that Sea&Sea warranty only covers factory defects. The warranties do not cover misuse or
abuse, including tampering by unauthorized repair facilities or other persons, flooding resulting from
customer misuse or improper care and maintenance.
We highly recommend the following procedures for shipping and handling:
1. Secure the product in the original box and packaging with all original items if available.
2. Ship using a traceable carrier such as UPS, Federal Express, United States Postal Service
3. We also recommend insuring your product via the shipping carrier.
4. Obtain a tracking number from the carrier for your reference.
Please note Sea&Sea is not responsible for products lost, stolen or mis-delivered by a carrier.
Where to Ship Your Product for Servicing?
Send your product to one of the facility addresses below for product service.
After our service center receives your product and all required information you will be contacted with status
of your repair.
Please note: All Warranty Requests and Compact Digital Camera products are processed by the
SEA&SEA Service Center WEST only.
Sea&Sea Service Center - West
22740 Portola Drive
Salinas, CA. 93908
831-484-6233 or
service@subaquaticcamera.com
Sea&Sea Service Center - EAST
16 Manning St., Ste #104
Derry, NH. 03038
603-432-1997 or
service@uwphoto.com
© 2007 Tabata USA/Sea&Sea Inc
.
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