Troubleshooting Guide; Limited Warranty - Sanyo VWM-950 Instruction Manual

14. Troubleshooting Guide

If this unit does not perform properly when operated as instructed in this Instruction
Manual, check this unit consulting the following checklist.
PROBLEM
• Make sure the power plug is connected to an AC outlet.
No power.
• Make sure the power is turned on.
• Make sure the timer recording is set correctly.
Timer recording is impossible.
• Make sure the power is off.
• Make sure the VCR clock is set correctly.
• Make sure the tape has a record tab. If needed, cover the hole with
Cannot go into Recording mode.
adhesive tape.
• Press [CHANNEL
Playback picture is partially noisy.
picture.
• Head cleaning may be necessary. Refer to "Auto Head Cleaning" on
Cannot view a tape but the audio
page 7.
is OK.
• Make sure the unit is not in the Menu mode.
• Change the RF output channel to CH4. Then select the same
No or poor playback picture.
channel on the TV. Refer to "RF Output Channel" on page 1.
• Fine tune your TV.
• Re-check the ANT IN and ANT OUT connections. See page 1.
TV programs cannot be seen nor-
• Press [VCR/TV] on the remote control so that the VCR/TV indicator
mally.
on the unit disappears.
• Make sure the power plug is connected to an AC outlet.
No operation from the infrared
• Check batteries in remote control.
Remote Control.
• You cannot copy a copyrighted video tape. You are experiencing copy
Video or color fades in and out when
guard protection.
making a copy of a video tape.
Servicing:
Should this product require service, refer to the SANYO VIDEO limited warranty.
If you do not have a convenient SANYO service station nearby, contact the SANYO
dealer where you purchased the unit. Be sure to give the model number and
explain the problem. The dealer will advise you how to obtain service.
For assistance in obtaining repairs and operational information, please contact the following Toll Free Number:
DIAL TOLL FREE: 1-800-813-3435
Weekdays: 7:30 AM - 4:00 PM Central Time
Also, you may write to SANYO Manufacturing Corporation, 3333 Sanyo Road, Forrest City, Arkansas 72335.
CORRECTIVE ACTION
] to adjust tracking control for a better

Limited Warranty

LABOR 1 YEAR
THIS WARRANTY IS VALID ONLY ON SANYO PRODUCTS PURCHASED FROM A WAL-MART STORE AND
USED IN THE UNITED STATES OF AMERICA, EXCLUDING HAWAII AND ALL U.S. TERRITORIES AND PROTEC-
TORATES. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL RETAIL PURCHASER AND DOES NOT APPLY TO
PRODUCTS USED FOR ANY INDUSTRIAL, PROFESSIONAL OR COMMERCIAL PURPOSE.
Subject to the OBLIGATIONS and EXCLUSIONS below, SANYO Manufacturing Corporation ("SANYO") warrants
this SANYO product against defects in materials and workmanship for the periods of LABOR and PARTS specified above.
SANYO will repair or replace (at its option) the product and any of its parts which fail to conform to this warranty with new
or refurbished products or parts.
The warranty period commences on the date the product was first purchased at retail from a Wal-Mart Store.
In order to obtain warranty service, the product must be delivered to and picked up from a Wal-Mart Store at the original
retail purchaser's expense. The original dated bill of sale, or sales slip from a Wal-Mart Store must be submitted to a Wal-
Mart Store at the time warranty service is requested.
1. This warranty does not cover (A) the adjustment of customer-operated controls as explained in the appropriate model's
instruction manual, or (B) the repair of any product whose serial number has been altered, defaced or removed.
2. This warranty shall not apply to the cabinet or cosmetic parts, broken or damaged video heads, batteries or routine main-
tenance.
3. This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of the
product after repair.
4. This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of SANYO includ-
ing, but not limited to, any malfunction, defect or failure caused by or resulting from unauthorized service or parts,
improper maintenance, operation contrary to furnished instructions, shipping or transit accidents, modification or repair
by user or any third party, abuse, misuse, neglect, accident, incorrect line voltage, fire, flood or other Acts of God, or nor-
mal wear and tear.
The foregoing is in lieu of all other express warranties and SANYO does not assume or authorize any party to assume for
it any other obligation or liability.
THE DURATION OF ANY WARRANTIES WHICH MAY BE IMPLIED BY LAW (INCLUDING THE WARRANTIES OF MER-
CHANTABILITY AND FITNESS) IS LIMITED TO THE TERM OF THIS WARRANTY. IN NO EVENT SHALL SANYO OR
THE MANUFACTURER OF THE PRODUCT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, OR FOR ANY DELAY IN THE PERFORMANCE OF ITS
OBLIGATIONS UNDER THIS WARRANTY DUE TO CAUSES BEYOND ITS CONTROL.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND
EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIAL LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE.
For your protection in the event of theft or loss of this product, please keep the following information with a sales
receipt in a safe place.
Model No.___________________________________
Serial No. ___________________________________
Date of Purchase ____________________________
Purchase Price ______________________________
Where Purchased ____________________________
- 8 -
PARTS 1 YEAR CARRY-IN ONLY
OBLIGATIONS
EXCLUSIONS
SANYO Manufacturing Corporation
SANYO Electric Co., Ltd.
R03/12/18 (M)
EN