Troubleshooting - LG RHT499H Owner's Manual

RH497D-P-BCZELLX-ENG 10/31/12

Troubleshooting

General
The power does not turned on.
b
Plug the power cord into the wall outlet securely.
There is no picture.
b
Select the appropriate video input mode on the TV so the picture from the
unit appears on the TV screen.
b
Connect the video connection securely.
b
Check the [Video Output Format] in SETUP menu is set to the appropri-
ate item that conforms to your video connection.
Picture noise appears.
b
You are playing a disc recorded in a color system that is different form
your TV.
b
The video signal from the external component is copy-protected.
b Set the resolution that your TV can accepts.
The channel is not found or stored.
b
Check your antenna connection.
There is no sound.
b
Connect the audio connection securely.
b
The input source setting on the amplifier or the connection to the amplifier
is incorrect.
b
The unit is in scan, slow motion, or pause mode.
The remote control does not work properly.
b
The remote control is not pointed at the remote sensor of the unit.
b
The remote control is too far from the unit.
b
There is an obstacle in the path of the remote control and the unit.
b
The batteries in the remote control are exhausted.
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Playback
The unit does not start playback.
b
Insert a playable disc. (Check the disc type, color system, and regional
code.)
b
Place the disc with the playback side down.
b
Place the disc on the disc tray correctly inside the guide.
b
Clean the disc.
b
Cancel the Rating function or change the rating level.
Cannot play a disc recorded using this unit on other player.
b
Finalize the disc.
b
Check the disc compatibility of the player.
b
Place the disc on the disc tray correctly inside the guide.
b
Discs recorded with copy-once material cannot be played on other
players.
The angle cannot be changed.
b
Multi-angles are not recorded on the DVD Video being played.
b
The angle cannot be changed for the titles recorded on this unit.
The subtitle language cannot be changed or turned off.
b
Subtitles are not recorded on the DVD Video being played.
b
The subtitle cannot be changed for the titles recorded on this unit.
Cannot play MP3/WMA/JPEG/DivX files.
b
The files are not recorded in a format that the unit can play.
b
The unit does not support the codec of the DivX movie file.
b
The resolution is higher than the unit can support.
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