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DVD-K305W-GB
2004.4.12
Trouble Shooting Guide
GB
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a
minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom
No power.
Play fails to start even when PLAY is
pressed.
Play starts but then stops immediately.
No picture.
No sound.
Distorted sound.
Picture is distorted during rapid advance
C
or rapid reverse.
No rapid advance or rapid reverse play.
O
No 4:3(16:9) picture.
M
No operations can be performed with the
remote control.
M
O
N
No key operation (by the unit and/or the
remote control) is effective.
On-Screen Menu lcons not displayed or
only partially displayed on the TV Screen.
The main unit is not working.
The DVD player is not working normally.
Play does not start even when title is
selected.
Audio soundtrack and/or subtitle
language is not the one selected at the
initial settings.
No subtitles.
D
Alternative audio soundtrack (or
V
subtitle) languages fail to be selected.
D
Angle cannot be changed.
When playing a DTS, DVD disc, no
sound is produced.
V
No menu play.
C
D
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Insert the AC power plug securely into the power outlet.
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
This player cannot play discs other than DVDs, Video CDs and CDs.
The disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video".
Ensure that the equipment is connected properly.
Ensure that the input settings for the TV and stereo system are correct.
The picture will be somewhat distorted at times:this is normal.
Some discs may have sections which prohibit rapid advance(or rapid reverse).
Choose the correct setup "TV" item which matches the TV set used.
Check the batteries are installed with the correct polarities(+ and -).
The batteries are depleted:replace them with new ones.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 7 meters(23 feet) from
the remote control sensor.
Remove the obstacles between the remote control unit and remote control sensor.
Set the POWER button to OFF and then back to ON. Alternatively, turn off the power,
disconnect the power plug and then re-connect it. (The player may not be operating
properly due to lightning, static electricity or some other external factor.)
Select the appropriate TV screen type by consulting the operating manual for the TV.
While "NO DISC" message appears on the display of main unit, hold the main unit's
STOP button for longer than 5 seconds. "INITIAL" appears on the display and all set-
tings will return to the default values.
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Confirm the "PARENTAL" setting.
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
Subtitles appear only with discs which contain them.
Subtitles are cleared from the TV monitor. Perform the steps to display the subtitles.
An alternative language is not selected with discs which do not contain more than one
language.
In the case of some discs, the alternative language cannot be selected by
operating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu
if one is available.
This function is dependent on software availability. Even if a disc has a number of
angles recorded, these angles may be recorded for specific scenes only.
Since this product incorporates technology, no sound will be output directly from the
main unit.
To listen to DTS sound, connect an amplifier equipped with a DTS decoder to the digital
output (OPTICAL OUT).
This function works only for Video CDs with playback control.
Remedy
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