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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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328C6

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Summary of Contents for Philips 328C6

  • Page 1 328C6 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....12 5. Power Management ......13 6. Regulatory Information ......14 7. Customer care and warranty ...16 7.1 Philips’ Flat Panel Displays Pixel Defect Policy ..............16 7.2 Customer Care & Warranty ....18 8. Troubleshooting & FAQs ....22 8.1 Troubleshooting ...........22...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local service This electronic user’s guide is intended for center. (Please refer to Customer Care anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your Display unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application if Throughout this guide, blocks of text may be...
  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...
  • Page 6: Setting Up The Display

    HDMI input User’s Manual 保留备用 Monitor drivers HDMI AUDIO OUT Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Kensington anti-theft lock * CD Connect to PC 1.
  • Page 7: Operating The Display

    What is On-Screen Display (OSD)? Front view product description On-Screen Display (OSD) is a feature in all Philips LCD Displays. It allows an end user to adjust screen performance or select functions of the Displays directly through an on-screen instruction window. A user friendly on screen...
  • Page 8 2. Setting up the Display The OSD Menu Resolution notification Below is an overall view of the structure of This Display is designed for optimal performance the On-Screen Display. You can use this as a at its native resolution, 1920×1080@60Hz. reference when you want to work your way When the Display is powered on at a different around the different adjustments later on.
  • Page 9: Remove The Base Assembly For Vesa Mounting

    2. Setting up the Display 2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to 100mm avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface.
  • Page 10: Image Optimization

     How does it work? • Text: Helps improve reading of text based SmartImage is an exclusive, leading edge Philips application like PDF ebooks. By using a technology that analyzes the content displayed application like PDF ebooks. By using a on your screen.
  • Page 11: Smartcontrast

    3. Image Optimization razor sharpness displays every details in 3.2 SmartContrast darker areas of your videos without color washout in brighter areas maintaining a What is it? dynamic natural values for the ultimate Unique technology that dynamically analyzes video display. displayed content and automatically optimizes • Game: Turn on over drive circuit for best a LCD Display's contrast ratio for maximum...
  • Page 12: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Display Panel Type MVA LCD Backlight W-LED system Panel Size 31.5" W (80cm) Aspect Ratio 16:9 Pixel Pitch 0.364(H)mm x 0.364(V) mm SmartContrast 20,000,000:1 Response Time (typ.) 8ms(GtG) SmartResponse 5ms(GtG) Optimum Resolution 1920x1080 @ 60Hz Viewing Angle 178°...
  • Page 13 Color Gold/Silver/White Finish Gloss Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 14: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00...
  • Page 15: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the Display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the Display will 'wake up' automatically.
  • Page 16: Regulatory Information

    RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips Displays safe to use How to connect a plug throughout its life cycle. The wires in the mains lead are coloured in Information for U.K.
  • Page 17 6. Regulatory Infomation China RoHS 环保使用期限 he People's Republic of China released a regulation called "Management Methods for 此标识指期限 ( 十年 ), 电子信息产品中含有的 Controlling Pollution by Electronic Information 有毒有害物质或元素在正常使用的条件下不会发 Products" or commonly referred to as China 生外泄或突变 , 电子信息产品用户使用该电子 RoHS. All products produced and sold for China 信息产品不会对环境造成严重污染或对其人身、...
  • Page 18: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any Display with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 19 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Display panel in a Philips flat panel Display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 20: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 21 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 22 Macau Technology Macau: Sat. 9:00am-1:00pm Ltd. Tel: (853)-0800-987 REDINGTON Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm INDIA LTD SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30 PERKASA (Customer Hotline)
  • Page 23 7. Customer care and warranty Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm System Co., Ltd. Technostar Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Service Centre Soniko Plus Uzbekistan Private Enterprise +99871 2784650 Mon.~Fri.
  • Page 24: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the Display from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...
  • Page 25: General Faqs

    “ghost image” symptoms that will not disappear and cannot be repaired. The • Shut down your computer, disconnect your damage mentioned above is not covered old Display and reconnect your Philips LCD under your warranty. Display. • Turn on your Display and then turn on Image appears distorted.
  • Page 26 When handling the Display, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD Displays are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 27 8. Troubleshooting & FAQs imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your Display unattended.
  • Page 28 © 2015 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: 328C6QE1T...

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