Acer Extensa 14 User Manual
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Acer Extensa 14 User Manual

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Extensa 14
USER'S MANUAL

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Summary of Contents for Acer Extensa 14

  • Page 1 Extensa 14 USER’S MANUAL...
  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Traveling with your computer Taking care of your AC adapter ....7 Cleaning and servicing........ 7 Disconnecting from the desktop .... 46 Your Acer notebook tour Moving around ........46 Screen view ..........8 Preparing the computer ......46 What to bring to meetings ......47 Keyboard view .........
  • Page 4 • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...

  • Page 5: First Things First

    First things first - 5 I R S T T H I N G S F I R S T We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides...

  • Page 6: Taking Care Of Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 7: Taking Care Of Your Ac Adapter

    1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

  • Page 8: Your Acer Notebook Tour

    O U R C E R N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view Icon...

  • Page 9: Keyboard View

    Your Acer notebook tour - 9 Keyboard view Icon Item Description For entering data into your computer. Keyboard See "Using the keyboard" on page Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Touchpad Press down firmly on the touchpad surface to perform a left click.

  • Page 10: Left View

    10 - Your Acer notebook tour Left view Icon Item Description DC-in jack Connects to an AC adapter. Supports high-definition digital video HDMI port connections. USB port Connects to USB devices. USB port with power-off Connects to USB devices. charging Connects to USB devices that adopt the USB Type-C connector.

  • Page 11: Right View

    Your Acer notebook tour - 11 Right view Icon Item Description Accepts one Secure Digital (SD) SD card reader card. Only one card can operate at a time. USB port Connects to USB devices. Indicates the computer’s power Power indicator status.

  • Page 12: Base View

    12 - Your Acer notebook tour Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Simulates removing and reinstalling Battery reset the battery. pinhole Insert a paperclip into the hole and press for four seconds.

  • Page 13: Using The Keyboard

    Using the keyboard - 13 S I N G T H E K E Y B O A R D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

  • Page 14: Hotkeys

    14 - Using the keyboard Icon Function Description Speaker toggle Turns the speakers on and off. Volume down Decreases the sound volume. Volume up Increases the sound volume. Keyboard Turns the keyboard backlight on and off backlight toggle (optional). Turns the embedded numeric keypad on Numeric Lock NumLk or off.

  • Page 15: Windows Keys

    Using the keyboard - 15 Windows keys The keyboard has two keys that perform Windows-specific functions. Description Pressed alone it returns to the Start screen Windows key or to return to the last open app. This key has the same effect as clicking Application key the right mouse button.

  • Page 16: 16 - Using The Precision Touchpad

    16 - Using the Precision Touchpad S I N G T H E R E C I S I O N O U C H P A D The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
  • Page 17 Using the Precision Touchpad - 17 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 18: Changing Touchpad Settings

    18 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2.

  • Page 19: Recovery

    This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update &...
  • Page 20 20 - Recovery 1. From Start, select Care Center then Recovery Management. 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next.

  • Page 21: Backing Up Your Wireless And Lan Drivers

    Recovery - 21 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7.

  • Page 22: Reset This Pc And Keep My Files

    22 - Recovery Reset this PC and keep my files 1. From Start, select Care Center then Recovery Management. 2. Select the Restore tab and click Get started to Choose an option. 3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.

  • Page 23: Reset This Pc And Remove Everything

    Recovery - 23 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
  • Page 24 24 - Recovery 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure.
  • Page 25 Recovery - 25 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

  • Page 26: 26 - Using A Bluetooth Connection

    26 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 27 Using a Bluetooth connection - 27 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 28: Connecting To The Internet

    Acer notebook computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
  • Page 29 Connecting to the Internet - 29 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 30 30 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

  • Page 31: Bluelight Shield

    Bluelight Shield - 31 L U E L I G H T H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu.
  • Page 32 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 33: Securing Your Computer

    Securing your computer - 33 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...

  • Page 34: Entering Passwords

    34 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 35: Fingerprint Reader

    In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity.
  • Page 36 36 - Fingerprint Reader 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
  • Page 37 Fingerprint Reader - 37 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
  • Page 38 38 - Fingerprint Reader 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
  • Page 39 Fingerprint Reader - 39 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple accounts, you can set up access separately and automatically switch between accounts.

  • Page 40: Bios Utility

    40 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 41: Power Management

    Power management - 41 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 42 42 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

  • Page 43: Battery Pack

    Battery pack - 43 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

  • Page 44: Optimizing Battery Life

    44 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 45: Checking The Battery Level

    Battery pack - 45 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 46: Traveling With Your Computer

    46 - Traveling with your computer R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.

  • Page 47: What To Bring To Meetings

    Traveling with your computer - 47 When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 48: Special Considerations

    48 - Traveling with your computer Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat.

  • Page 49: Preparing The Computer

    Traveling with your computer - 49 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following items with you: •...

  • Page 50: Special Considerations

    50 - Traveling with your computer • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling with the computer.
  • Page 51 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 52: Universal Serial Bus (Usb)

    (High-speed USB) and USB 3.1 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.1 Gen 1 ports have a blue tongue. For best performance, USB 3.1 Gen 1 devices should always be plugged into USB 3.1 Gen 1 ports.

  • Page 53: Usb Type-C Port

    The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).

  • Page 54: Sd Card Reader

    54 - SD card reader C A R D R E A D E R SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down.

  • Page 55: Video And Audio Connectors

    Video and audio connectors - 55 I D E O A N D A U D I O C O N N E C T O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.

  • Page 56: Hdmi

    56 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 57 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 58: Frequently Asked Questions

    58 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 59 Frequently asked questions - 59 icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 60: Requesting Service

    60 - Frequently asked questions Note To access the BIOS utility, press F2 when you see the Acer logo during boot For more information, see Restoring your computer on page Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling.

  • Page 61: Tips And Hints For Using Windows 10

    F r e qu e nt ly a sk Frequently asked questions - 61 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen.
  • Page 62 62 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...

  • Page 63: How Do I Set The Alarm

    Frequently asked questions - 63 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >...

  • Page 64: Where Are My Apps

    64 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start.

  • Page 65: How Do I Check For Windows Updates

    Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...

  • Page 66: Troubleshooting

    Fr eq u en tl y as ked qu es t io ns 66 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 67 Frequently asked questions - 67 Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 68: Internet And Online Security

    68 - Internet and online security N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 71).
  • Page 69 Internet and online security - 69 internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 70: Network Connections

    70 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 71: Surf The Net

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
  • Page 72 72 - Internet and online security Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends.
  • Page 73 Internet and online security - 73 company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim. Cybercriminals can also install malware such as keylogging software or backdoor Trojans in order to gain access to personal information. How to stay safe: Don't fall for phone calls that tell you your software or computer isn't working.
  • Page 74 74 - Internet and online security tablet, or IoT device is entirely under the control of the person who created the botnet. Most people who are infected with botnets aren't even aware that their computer's security has become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet.
  • Page 75 Internet and online security - 75 can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection. For more tips on how to stay safe Good security habits can reduce your exposure to online crime.

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