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Summary of Contents for WarmFlow Cylinder Passport
- Page 1 Cylinder Passport Incorporating: User Instructions Guarantee Registration Maintenance Instructions Servicing Records Unvented Cylinders Mains pressure water heaters LEAVE THIS DOCUMENT WITH THE END USER...
- Page 2 TECHNICAL, SPARES & GUARANTEE CLAIMS For technical advice about the installation, commissioning, servicing or use of this appliance, please contact the Warmflow Customer Care Centre by post, phone, fax or email at the addresses below. Please also refer to our website.
- Page 3 1 USER INSTRUCTIONS 1.1 General Information Your unvented hot water cylinder has been designed to give many years of trouble free service and is made from hygienic, high grade, duplex stainless steel. When a hot tap is opened there may be a short surge of water – this is quite normal with unvented systems and does not mean there is a fault.
- Page 4 1.2 the product being registered with Warmflow within 30 days of installation and the Guarantee Registration completed and returned to Warmflow along with evidence of the date of purchase;...
- Page 5 Warmflow in writing. 4 Warmflow’s liability for defective units is limited in all circumstances to delivery of parts for the defective unit and the customer shall accept same as fulfilment of Warmflow’s obligations.
- Page 6 DUPLICATE GUARANTEE REGISTRATION This carbon copy DUPLICATE Guarantee Registration will be automatically filled in when the original Guarantee Registration in the centre pages of this booklet is complete. DO NOT WRITE ON THIS PAGE. Installation Is the installation in a hard water area (above 200mg/litre) If yes, has a suitable and effective hard water treatment been fitted? What type of hard water treatment has been fitted? What is the incoming static cold water pressure on the mains supply?
- Page 7 Remove then return the original Guarantee Registration and a copy of the proof of purchase to Warmflow by post at the address below. Alternatively, copies of the Guarantee Registration and proof of purchase may be faxed or emailed to the appropriate fax number or email address below.
- Page 8 5 GUARANTEE REGISTRATION To qualify for the product guarantee the equipment MUST be correctly commissioned, the below Guarantee Registration completed and returned to the manufacturer as instructed, along with proof of purchase. FAILURE TO COMMISSION AND REGISTER THE PRODUCT MAY INVALIDATE ALL GUARANTEES. Installation Tick or insert value Is the installation in a hard water area (above 200mg/litre)
- Page 9 Installation address details Name Address Telephone Mobile Email System details Cylinder model (e.g. IN210UV or DI90UV) (refer to silver barcode label on cylinder) Cylinder serial number (in format Fxxxxxxx) (refer to silver barcode label on cylinder) Commissioning engineer’s details Name Date of Commissioning Address Telephone...
- Page 10 Remove then return the original Guarantee Registration and a copy of the proof of purchase to Warmflow by post at the address below. Alternatively, copies of the Guarantee Registration and proof of purchase may be faxed or emailed to the appropriate fax number or email address below.
- Page 11 Installation address details Name Address Telephone Mobile Email System details Cylinder model (e.g. IN210UV or DI90UV) (refer to silver barcode label on cylinder) Cylinder serial number (in format Fxxxxxxx) (refer to silver barcode label on cylinder) Commissioning engineer’s details Name Date of Commissioning Address Telephone...
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Page 12: Maintenance
6 MAINTENANCE Isolate all electrical supplies before removing any components for inspection or repair, or before draining the cylinder or heat source circuits. 6.1 Regular Maintenance This appliance must be serviced annually to ensure continued safe operation and to maintain the guarantee. Servicing must be undertaken by a competent person i.e. - Page 13 6.3 Fault Finding Symptom Possible cause Possible remedy Mains water supply isolated Open stopcock. Little / no Strainer blocked Turn water supply off, remove strainer and clean. hot water flow Pressure reducing valve fitted the wrong Refit with arrow pointing in direction of flow Boiler programmer or immersion timer not Set programmer / timer to call.
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Page 14: Service Record
7 SERVICE RECORD Date of Service Date of Service Engineer Name Engineer Name Company Name Company Name Telephone no. Telephone no. Comments Comments Signature Signature Date of Service Date of Service Engineer Name Engineer Name Company Name Company Name Telephone no. Telephone no. - Page 15 Date of Service Date of Service Engineer Name Engineer Name Company Name Company Name Telephone no. Telephone no. Comments Comments Signature Signature Date of Service Date of Service Engineer Name Engineer Name Company Name Company Name Telephone no. Telephone no. Comments Comments Signature...
- Page 16 WARMFLOW Engineering Company Limited Lissue Industrial Estate, Moira Road, Lisburn BT28 2RF Tel: 028 9262 1515 Fax: 028 9262 0869 WARMFLOW Customer Care Centre UK: 028 9262 1515 ROI: 048 9262 1515 Email: service@warmflow.co.uk THIS MANUAL IS ACCURATE AT THE DATE OF PRINTING (E&OE) BUT MAY BE SUPERSEDED AND SHOULD BE...
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