Scientific Games CPU-4.2.2.X Service Manual

Scientific Games CPU-4.2.2.X Service Manual

Cpu control subsystem service
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CPU-4.2.2.X (1458954) S
M
ERVICE
ANUAL
CPU Control Subsystem Service
19 July 2017
1493373 [A]
O
I
: A
-E
.
RIGINAL
NSTRUCTIONS
LL NON
NGLISH EDITIONS OF THIS DOCUMENT ARE TRANSLATIONS OF THE ORIGINAL INSTRUCTIONS
CONFIDENTIAL

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Summary of Contents for Scientific Games CPU-4.2.2.X

  • Page 1 CPU-4.2.2.X (1458954) S ERVICE ANUAL CPU Control Subsystem Service 19 July 2017 1493373 [A] RIGINAL NSTRUCTIONS LL NON NGLISH EDITIONS OF THIS DOCUMENT ARE TRANSLATIONS OF THE ORIGINAL INSTRUCTIONS CONFIDENTIAL...
  • Page 2 (c) other forms of intellectual property (all of the foregoing in (a), (b) and (c), collectively, “Content”). This Document and the Content are owned or controlled by Scientific Games or its licensors or third parties, when applicable. All right, title, and interest in and to the Content is the property of Scientific Games or its licensors, when applicable, and is protected by the intellectual property laws of the United States and elsewhere to the fullest extent possible.
  • Page 3: Table Of Contents

    Why did the CPU overheat? ............39 © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited.
  • Page 4 Spare Parts ................50 © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited.
  • Page 5: Preface

    Be aware of the ladder load rating and of the weight it is supporting, including the weight of any tools or equipment. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 6: Environmental Protection And Recycling

    For information on available product take-back programs, see our websites https://www.sggaming.com/Customer-Center/Games-Support/WEEE-Directive or http://www.scientificgames.com. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Preface...
  • Page 7: Chapter 1 Introduction

    NOTE For information on previous versions of the CPU-4.X.X.X, please see the CPU-4.X.XX Control Subsystem Service Manual And User Guide (1456703). © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 1 Introduction...
  • Page 8: Prerequisites

    See your product manuals for additional lock and cam information. For additional options or selections for your lock manufacturer, contact your Customer Service Representative. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 9: Recommended Operating Environment

    For CPUs shipped to cooler climates, avoid excessive condensation and possible thermal shock by ensuring that the CPU has acclimated to the room temperature before switching power on. Humidity (Maximum) © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 10: Chapter 2 Getting Started

    Ensure the EGM power is off. Unlock and open the logic door by inserting the key and turning it counter clockwise. Figure 2 Unlocking and Opening the CPU © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 11: Changing The Logic Door Lock

    Figure 3 Logic Door Back View Example Table 4 Figure Legend Callout Description Nut, with Nylon Insert Hex Nut Lock and Spacer © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 2 Getting Started...
  • Page 12 Figure 4 Logic Door Back View Example Table 5 Figure Legend Callout Description Nut, with Nylon Insert Hex Nut Lock and Spacer © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 2 Getting Started...
  • Page 13: Installing A Secondary Lock (If Applicable)

    Figure 5 Logic Door Back View Example Table 6 Figure Legend Callout Description Nut, with Nylon Insert Hex Nut Lock and Spacer © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 2 Getting Started...
  • Page 14 7/8-inch socket and ratchet or a 7/8-inch wrench. Secure the cams to the locks with the previously removed nuts using a 7/16-inch socket and ratchet. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 15 Figure 8 Dual CPU Locks Table 7 Figure Legend Callout Description Nut, with Nylon Insert Hex Nut Locks and Spacers (not visible) © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 2 Getting Started...
  • Page 16: Removing Battery Protector Tabs (If Applicable)

    Figure 10 Coin Cell Battery Protective Tab Detail Remove the battery protector tabs on the four AA batteries, if applicable. Figure 11 AA Battery Location © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 17 Removing Battery Protector Tabs (If Applicable) Figure 12 AA Battery Protective Tab Detail © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 2 Getting Started...
  • Page 18: Installing The Media

    Insert the game theme software USB drive into a USB 2.0 port on the CPU main board. Figure 14 Installing the BIOS/JUR SPI Module © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 19: Chapter 3 Cpu Service

    The central-processing unit (CPU) is the hardware component that controls the machine. Figure 15 CPU Control The figure below displays CPU Control Subsystem components. Figure 16 CPU Internal Components Photo © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 20 BIOS/ JUR Module Coin Cell Battery 3.2v (Round) SSD Bracket (Location) Solid State Drive DRAM Chips Lithium Batteries (AA) Door Switch © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 21: Cpu Front Panel Leds

    CPU-4.2.2X Assy: 1453868 CPU: i3 (Gen4) 2.4GHz DRAM: DISK 1: 64GB SSD ACTIVITY ACTIVITY GIO STATUS DISK 2: 1454701 © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 22 CPU 3.3V 3.3V is within tolerance on the CPU board CPU 5V 5V is within tolerance on the CPU board © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 23 SERVICE MODE LED Located internally on baseboard. This is a yellow LED (LED2) located by the SERVICE button to indicate that a service mode user interaction is required. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 24: Cpu Status Leds

    Failure detected in the backplane DC module. Check the backplane. Similar to the BP_DC_PG_TIMEOUT event. Replace the DCM on Backplane © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 25 The system remains in this state for up to 60 seconds until it has cooled down. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 26: Bios Module Leds

    The UBE then transfers the control to the OS/ game. If any of the media fails to validate, the LED remains unlit and the control is not transferred. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 27: Cpu Instructions

    Remove the CPU by grasping the handle at the front of the CPU and pulling it towards yourself. Note that the handle extends outward. Figure 22 Removing the CPU by Grasping the Handle © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 28 Figure 23 Inserting the CPU into the Housing Insert the key and lock it. Figure 24 Locking the CPU Housing © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 29: Replacing The Aa Lithium Batteries

    Clips are fragile. Handle carefully. Use a small flat screwdriver to remove the batteries. Figure 26 Removing the Batteries © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 30 To reinstall the battery clips, ensure that the clips snap into the two slots on the sides of each battery socket. Figure 27 Installing the Clips © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 31: Removing The Video Card And Video Duct

    Disengage the plastic from the bottom of the heat sink on each side using a small flat screwdriver as shown in the following images. Figure 29 Disengaging the Plastic from the Heat Sink © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 32 CPU Instructions Lift off the plastic as shown in the following image. Figure 30 Lifting the Plastic © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 3 CPU Service...
  • Page 33: Reinstalling The Video Card And The Video Duct

     To remove the logic door switch, disconnect the cable, and remove the two 7mm nuts. Figure 32 Removing the Logic Door Switch © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 34: Replacing The Bios Module

    Follow these steps for reinstalling the BIOS module guide. Align the module guide with the slots in the CPU board. Push down on the module guide until it snaps into place. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 35: Replacing The Cr2032 Battery

    Align the battery with the positive (large) end facing the front of the module guide. Push down on the battery to snap it into place. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 36: Replacing The Memory Card

    Use the following instructions to reinstall the memory card: Align the memory up with the ZIF socket tabs. Push down until it clicks into place. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 37: Replacing The Solid State Drive (Ssd)

    Loosen and remove the three screws securing the SSD bracket by using a T10 Torx screwdriver or a #2 Phillips screwdriver. Set the screws and bracket aside for future use. Figure 37 Removing the SSD Bracket © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 38 Secure the SSD bracket to the CPU with the three previously removed screws by using a T10 Torx screwdriver or a #2 Phillips screwdriver. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 39: Cpu Troubleshooting

     Is there any other troubleshooting analysis available? Yes. An authorized Scientific Games Technician can capture application data for forensic analysis. For additional information, see your ArgOS 2.X Operating System Service Manual and User Guide (part number 1458262). © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited.
  • Page 40: Cpu Control Subsystem Troubleshooting Flowchart

    (ESD) precautions. Use a wrist or ankle strap and ground all tools and equipment. Figure 39 Troubleshooting Flowchart for the CPU Control Subsystem © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 41: Chapter 4 Backplane Board Service

    The location of the backplane board is at the back of the CPU assembly and power supply docking station. Figure 40 Backplane Board Location © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A]...
  • Page 42 Backplane Board Overview The following is a representation of the backplane board. Figure 41 Backplane Board Example © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A] Chapter 4 Backplane Board Service...
  • Page 43 CPU Display Ports Meters CPU Gaming I/O DC Power Module CPU Power Spare 24V — — © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A] Chapter 4 Backplane Board Service...
  • Page 44: Backplane Board Instructions

    Where can I find more CPU information? For information on earlier versions of CPU-4X, see the CPU-4X Control Subsystem Service Manual and User Guide (part number 1456703). © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A]...
  • Page 45: Backplane Board Troubleshooting Flowchart

    (ESD) precautions. Use a wrist or ankle strap and ground all tools and equipment. Figure 43 Troubleshooting Flowchart for the Backplane Board © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A]...
  • Page 46: Chapter 5 Power Supply Service

    Figure 44 Power Supply Location Example The following figure displays an example power supply. Figure 45 Power Supply Examples © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 5 Power Supply Service...
  • Page 47: Power Supply Instructions

    Figure 47 Loosening the Thumbscrew Pull the power supply out of the power supply housing. Figure 48 Removing the Power Supply © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 5 Power Supply Service...
  • Page 48: Replacing The Fan Tray

    Place the new DC power module on the three mounting pins on the right side of the power supply housing. Fasten the DC power module to the power supply housing with three 7mm nuts by using a nut driver. © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 49: Power Supply Troubleshooting

    (ESD) precautions. Use a wrist or ankle strap and ground all tools and equipment. Figure 51 Troubleshooting Flowchart for the Power Supply © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A]...
  • Page 50: Chapter 6 Maintenance

    Power Supply, 600W, Single Output, 24VDC with Integrated IEC Connector 6902-026345-00-02 SSD, 64GB, SATA 3 GB/S, MO-297 SDG-38221 Lithium Battery, Coin Cell, 3V, CR2032 © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. CONFIDENTIAL CPU-4.2.2.X Service Manual 1493373 [A] Chapter 6 Maintenance...

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