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Atrust mt182W User Manual

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Mobile Thin Client Solution
Atrust mt182W
for Windows 10 IoT Enterprise
User's manual
Topics Covered:
Setup and Maintenance
Basics as an Endpoint Device in VDI
Atrust Client Setup Console

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Summary of Contents for Atrust mt182W

  • Page 1 Topics Covered: Setup and Maintenance Basics as an Endpoint Device in VDI Atrust Client Setup Console Mobile Thin Client Solution Atrust mt182W for Windows 10 IoT Enterprise User’s manual...
  • Page 2 Internal Draft 0.01 Copyright © 2019 Atrust Computer Corp. UM-mt182W10IoTEnt-EN-19042610...

  • Page 3: Copyright And Trademark Statements

    Corp. Disclaimer Atrust Computer Corp. (“Atrust”) makes no representations or warranties with respect to the contents or use of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Atrust is not liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 4: About This User's Manual

    About This User’s Manual This manual provides detailed instructions on how to set up, use, and maintain Atrust mt182W mobile thin clients. Manual Structure and Subjects Chapter Subject Provides an overview of Atrust mt182W mobile thin clients. Provides detailed instructions on how to set up Atrust mt182W mobile thin clients.

  • Page 5: Style Conventions

    Style Conventions The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces. Item Style Example Ctrl + Alt + Pause, Ctrl + Alt, Alt + Tab Keys on the keyboard bold Application windows or first letter...

  • Page 6: Safety And Regulatory Information

    Safety and Regulatory Information Regulatory Statement Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: Regulatory Information

    Regulatory Information WEEE (Waste Electrical and Electronic Equipment) Directive In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For proper disposal, please contact your local recycling or hazardous waste center.

  • Page 9: Table Of Contents

    Configuring System Settings 3.2.1 System Tab Overview 3.2.2 Available Settings at a Glance 3.2.3 Securing the Access to Atrust Client Setup 3.2.4 Configuring Shadow Settings for Remote Assistance 3.2.5 Updating Firmware from the Management Computer 3.2.6 Taking Snapshots for Mass Deployment or System Recovery 3.2.7...
  • Page 10 Configuring Advanced ICA Connection Settings 3.5.9 Configuring Basic VMware View Connection Settings 3.5.10 Accessing VMware View or Horizon View Services 3.5.11 Configuring Advanced View Connection Settings 3.5.12 Configuring Web Browser Settings Appendices Resetting Your mt182W Updating Firmware for Your mt182W 118 Specifications...

  • Page 11: Overview

    Overview This chapter provides an overview of Atrust mt182W. 1.1 Introduction Desktop virtualization and simple endpoint devices 1.2 Features Key features of Atrust mt182W 1.3 Package Contents Check your package contents 1.4 Exterior Components Exterior components of Atrust mt182W 1.5 Before Getting Started...

  • Page 13: Introduction

    • More scalability with low-cost endpoint devices 1.2 Features The key features of Atrust mt182W mobile thin clients are: • Built-in Wireless 802.11 ac/a/b/g/n, Bluetooth 4.2, and Ethernet network interface • Support for a wide range of desktop virtualization solutions from industry-leading companies: ⪧...

  • Page 14: Package Contents

    1.3 Package Contents Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately. Atrust mt182W AC adapter Quick Start Guide USB-to-RJ45 Adapter...

  • Page 15: Exterior Components

    Webcam (optional) Built-in video camera for real-time video. • Press to power on your mt182W. Power button • Press to shut down when your mt182W is on. Keyboard Built-in keyboard for control and input. Touchpad Built-in pointing device for control and input.
  • Page 16 Overview Exterior Components Fn Key Combinations With the combination of Fn plus another specific key (most with one printed symbol on it), you can quickly adjust hardware settings to suit your needs. NOTE • To use an Fn key combination, press and hold Fn, and then press another key. Combination Description Combination...
  • Page 17 Overview Exterior Components Understanding Your Touchpad and Supported Gestures Areas Description The area used for touchpad operations (except for mouse-button operations). The area used as a mouse Left button. The area used as a mouse Right button. NOTE • The area for the Right button is smaller than the Left as shown above. The ratio of L to R is about 6:4.
  • Page 18 Overview Exterior Components Left and Right Side Components Sign Component Description DC IN Connects to an AC adapter. HDMI port Connects to a high quality digital audiovisual device. USB-C port (USB 3.1 Gen 1) Connects to a USB-C device. Audio combo jack Connects to a set of headphones.
  • Page 19 Overview Exterior Components Bottom Components Sign Component Description Speaker Built-in speakers for audio output. Used to press the button inside to enter the Battery Sleep mode. Battery Off hole Please see “About the Battery Sleep Mode” on page 10 for details.

  • Page 20: Before Getting Started

    1.5 Before Getting Started About the Battery Sleep Mode For first time use, you must connect your mt182W to a power outlet using the supplied AC adapter for the built-in battery to exit the Sleep mode. To enter the Battery Sleep mode when needed, please do the following: 1.

  • Page 21: Service Access With Your Mt182W

    With Atrust mt182W, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows 10 IoT Enterprise by default; the latter can be created and customized through the Atrust Client Setup console.
  • Page 22 Overview...

  • Page 23: Getting Started

    Getting Started This chapter provides the basics of how to use your mt182W. 2.1 Standard Shortcuts Default shortcuts on the local (Windows 10 IoT Enterprise) desktop 2.2 Accessing Citrix Services How to access Citrix services 2.3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop services 2.4 Accessing VMware View and Horizon View Services...

  • Page 25: Standard Shortcuts

    Getting Started Standard Shortcuts 2.1 Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop. Shortcuts Description Double click to access Citrix services. NOTE: If the secure network connection is not implemented in your Citrix environment, you might not be able to access Citrix Citrix Receiver services through Citrix Receiver of this new version.

  • Page 26: Accessing Citrix Services

    Getting Started Accessing Citrix Services 2.2 Accessing Citrix Services Accessing Citrix Service with Internet Explorer To quickly access Citrix services with the Internet Explorer, please do the following: 1. Open the Internet Explorer by clicking its icon on Start. 2. Enter the IP address / URL / FQDN of the server through which Citrix services are accessible. NOTE • For XenDesktop 7.0 or the later, consult your IT administrator for the appropriate IP address / URL / FQDN.
  • Page 27 Getting Started Accessing Citrix Services Virtual Desktop Example Windows 7 Ultimate (launched in mt182W) Virtual Application Examples LINE, Firefox, Calculator, and Adobe Reader (launched in mt182W)
  • Page 28 Getting Started Accessing Citrix Services Accessing Citrix Service through the Citrix Receiver Shortcut To access Citrix services through the Citrix Receiver shortcut, please do the following: 1. Import the required safety certificate for available Citrix services with an administrator account. Consult your IT administrator for necessary assistance.
  • Page 29 Getting Started Accessing Citrix Services d. On the opened window, click Certificates > Add > Computer account > Local computer > OK to add the Certificates snap-in.
  • Page 30 Getting Started Accessing Citrix Services e. On the Console window, click to expand the group tree of Certificates, right-click on Trusted Root Certification Authorities, and then select All Tasks > Import on the popup menu. f. Follow the Certificate Import Wizard to import your certificate, and then close the Console window when it’s done.
  • Page 31 Getting Started Accessing Citrix Services 2. Double click Citrix Receiver on the desktop. 3. A window appears prompting for the work email or server address. Consult your IT administrator for proper information to provide here, enter the required data, and then click Add to continue. 4.

  • Page 32: Accessing Microsoft Remote Desktop Services

    Getting Started Accessing Microsoft Remote Desktop Services 5. A window appears allowing you to add favorite apps (virtual desktops and applications) for the provided credentials. Click to select the desired application(s). The selected application(s) will appear on that window. 6. Now you can click to launch the desired application. The virtual desktop or application will be displayed on the screen.
  • Page 33 Getting Started Accessing Microsoft Remote Desktop Services 3. Enter your credentials, and then click OK. 4. A window may appear with a certificate message about the remote computer. Consult your IT administrator for details and ensure the connection is secure first. To bypass, click Yes to continue. 5.

  • Page 34: Accessing Vmware View And Horizon View Services

    Getting Started Accessing VMware View and Horizon View Services 2.4 Accessing VMware View and Horizon View Services To quickly access VMware View or Horizon View services, please do the following: 1. Double click VMware Horizon View Client on the desktop. 2.
  • Page 35 Getting Started Accessing VMware View and Horizon View Services 6. A window may appear with a Welcome message. Click OK to continue. 7. Provide your user name and password on the opened window, and then click Login. 8. A window appears with available desktops or applications for your credentials. Double-click to select the desired desktop or application.
  • Page 36 Getting Started...

  • Page 37: Configuring Client Settings

    Configuring Client Settings This chapter provides instructions on how to configure advanced settings and customize your mt182W with Atrust Client Setup. 3.1 Atrust Client Setup Interface overview Available settings at a glance 3.2 Configuring System Settings System tab overview Available settings at a glance 3.3 Configuring External Device Settings...

  • Page 39: Atrust Client Setup

    Interface Overview To access Atrust Client Setup on your mt182W thin client, please do the following: 1. Log in to your mt182W with an administrator account (see page 10 for the default). 2. Click Atrust Client Setup on the Start menu.

  • Page 40: Client Settings At A Glance

    • Configuring Web browser session settings NOTE • The table above is only applicable to Atrust mt182W thin clients running Windows 10 IoT Enterprise. The available setting categories and items of the Atrust Client Setup console for other Windows 10 IoT Enterprise-based, Windows Embedded-...

  • Page 41: Configuring System Settings

    3.2 Configuring System Settings 3.2.1 System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on Atrust Client Setup. System Tab Overview Interface Elements Name...

  • Page 42: Available Settings At A Glance

    Auto Registration. NOTE • Atrust Device Manager is a remote and mass client management console, helping you remotely mange a large number of endpoint devices in a desktop virtualization infrastructure. For more information about Atrust Device Manager, please refer to...

  • Page 43: Securing The Access To Atrust Client Setup

    Atrust Client Setup. 1. On Atrust Client Setup, click System > Password. 2. Under the Security section, click to check Require a password to access Atrust Client Setup. 3. A window appears prompting you to set the password.

  • Page 44: Configuring Shadow Settings For Remote Assistance

    3. The Shadow feature is enabled and a window appears for you to set the password for remote assistance. NOTE • On a remote computer, an administrator will need this password to use the Shadow feature (remote assistance) available in the Atrust Device Manager console. For more information, please refer to the User’s Manual for Atrust Device Manager.
  • Page 45 4. Type in the desired password, and then click Save to confirm. 5. Click Save to store all the changes. NOTE • When the Shadow feature is enabled, on mt182W, the icon will appear in the Notification area of the Task bar. If this feature is currently being performed from a...

  • Page 46: Updating Firmware From The Management Computer

    NOTE • Ensure that your client has been added into a managed group under Atrust Device Manager installed on a remote computer, and that you have imported client firmware files into Atrust Device Manager. These are prerequisites of this feature.
  • Page 47 Click to choose whether to keep client settings under Atrust Client Setup. NOTE: If Yes is selected, all client settings under Atrust Client Setup will remain unchanged after firmware update. If No is selected, all settings will be restored to the factory default.

  • Page 48: Taking Snapshots For Mass Deployment Or System Recovery

    This image can be stored on a remote management computer or a locally attached USB flash drive. NOTE • To store the system image on a remote computer, ensure that Atrust Device Manager has been installed on that computer, and that the client has been added into a managed group under Atrust Device Manager.

  • Page 49: Deploying Or Restoring Systems With A Created Snapshot

    Taking Snapshots for Mass Deployment or System Recovery” on page 38. With a Snapshot on a Remote Computer To deploy / restore a system image on your mt182W with a snapshot on a remote computer, please do the following: 1. On Atrust Client Setup, click System > Firmware Update.
  • Page 50 3. Upon completion, a message appears notifying you that the Snapshot list has been loaded. NOTE • Client snapshots stored on the remote computer are managed by Atrust Device Manager. For more information on how to manage client snapshots with Atrust Device Manager, please refer to the User’s Manual for Atrust Device Manager.
  • Page 51 With a Snapshot on a USB Flash Drive To deploy / restore a system image on your mt182W with a snapshot on a USB flash drive, please do the following: 1. Plug the USB flash drive into a free USB port of the client.

  • Page 52: Enabling Or Disabling The Appliance Mode

    Configuring Client Settings Configuring System Settings 3.2.8 Enabling or Disabling the Appliance Mode The Appliance mode allows your thin client to start up directly with the desired Microsoft Remote Desktop, Citrix ICA, VMware (Horizon) View, or Web session. After exiting a session, the client will perform the configured action. NOTE • There are two similar but different modes for your thin client: Mode...
  • Page 53 Configuring Client Settings Configuring System Settings 1. On Atrust Client Setup, click System > Appliance Mode. 2. Click to check Enable Appliance Mode. 3. Other settings of the Appliance mode appear.
  • Page 54 5. Click Save to confirm your selections. 6. The system will enter the Appliance mode after restart. NOTE • To disable the Appliance mode or to access Atrust Client Setup under the Appliance mode, please refer to “Disabling the Appliance Mode” on page 45.
  • Page 55 • Please note that the View session (virtual desktop) will remain on the background after you release the keyboard and mouse from the View session (virtual desktop). 2. Click Ctrl + Shift + Del to launch Atrust Client Setup. NOTE • You cannot access the local desktop under the Appliance mode.

  • Page 56: Configuring Uwf (Unified Write Filter)

    Configuring UWF (Unified Write Filter) Your mt182W is UWF-enabled by default. Unified Write Filter (UWF) is a sector-based write filter intercepting all write attempts to a protected volume and redirecting those write attempts to a RAM cache. With UWF, all system changes will only affect the session where the changes are made.
  • Page 57 (overlay) for UWF. A tooltip as below will be shown. NOTE • As a thin client device, your mt182W is mainly for access to remote or virtual desktops on servers. With the limited and protected (UWF-enabled) hard disk space, it’s not recommended to save data on your mt182W.

  • Page 58: Enabling Or Disabling Auto Registration

    Configuring Client Settings Configuring System Settings 3.2.10 Enabling or Disabling Auto Registration Auto Registration allows that thin clients automatically register with Atrust Device Manager when they are online and then become managed by Atrust Device Manager. NOTE • For this feature to work, Auto Registration must be enabled on both sides: thin clients and target Atrust Device Manager.

  • Page 59: Configuring External Device Settings

    3.3 Configuring External Device Settings 3.3.1 Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on Atrust Client Setup. Devices Tab Overview Interface Elements Name Description Click to select a setting item under Devices tab.

  • Page 60: Configuring Settings For Usb Storage Devices

    Configuring Settings for USB Storage Devices To configure settings for USB storage devices, please do the following: 1. On Atrust Client Setup, click Devices > USB Storage. 2. Click the drop-down menu to select the desired setting. Three options are available: Enable USB Storage, Read-Only Access, and Disable USB Storage.

  • Page 61: Disabling Or Enabling Attached Audio Devices

    — “3.5.8 Configuring Advanced ICA Connection Settings” on page 94 — “3.5.11 Configuring Advanced View Connection Settings” on page 109 1. On Atrust Client Setup, click Devices > Audio. 2. Click to check/uncheck Enable System Audio Device. 3. Click Save to confirm your selection.

  • Page 62: Configuring User Interface Settings

    3.4.1 User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on Atrust Client Setup. User Interface Tab Overview Interface Elements...

  • Page 63: Configuring The Standard Desktop Shortcuts For Quick Access

    To display or hide the standard desktop shortcuts for quick service access, please do the following: 1. On Atrust Client Setup, click User Interface > Desktop. 2. Click to check/uncheck Remote Desktop Connection, Citrix Receiver, or VMware Horizon View Client.

  • Page 64: Configuring The Touchpad

    Configuring the Touchpad To configure the touchpad, please do the following: 1. On Atrust Client Setup, click User Interface > Mouse. 2. Click the drop-down menu to select whether to disable the touchpad when a USB mouse is attached. 3. Click Save to apply.

  • Page 65: Configuring Service Access Settings

    3.5 Configuring Service Access Settings 3.5.1 Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on Atrust Client Setup. Applications Tab Overview Interface Elements Name...

  • Page 66: Available Settings At A Glance

    Configuring Client Settings Configuring Service Access Settings 3.5.2 Available Settings at a Glance Setting Icon Description Section Page Click to configure RDP (Remote Desktop Protocol) 3.5.3 Remote connection settings and create access shortcuts 3.5.4 Desktop on the desktop for RDP sessions. 3.5.5 Click to configure Citrix ICA (Independent 3.5.6...

  • Page 67: Configuring Basic Rdp Connection Settings

    Configuring Client Settings Configuring Service Access Settings 3.5.3 Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the desktop or Start menu for Remote Desktop services. You can access services for work simply through these shortcuts.
  • Page 68 Connection Type: Remote Desktop To quickly configure RDP connection settings for Remote Desktop connection type, please do the following: 1. On Atrust Client Setup, click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area. NOTE • If you haven’t create any entry, the RDP Connection list will be empty.
  • Page 69 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, type in the session name and the server/virtual machine address under the Server Settings section. NOTE • The red asterisks indicate the required fields. • The remote computer can be a physical server or a virtual machine. Please visit Microsoft’s websites at www.microsoft.com support.microsoft.com...
  • Page 70 To quickly configure RDP connection settings for Remote Web Access connection type, please do the following: NOTE • Your mt182W supports only RD Web Access based on Windows Server 2012 R2; Windows Server 2008 R2 based is not supported. 1. On Atrust Client Setup, click Applications > Remote Desktop.
  • Page 71 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Remote Web Access. 5. Type in the session name and connection URL through which Web-based remote applications/desktops is accessible. NOTE • The red asterisks indicate the required fields. • Consult your IT administrator for the appropriate connection URL.
  • Page 72 To quickly configure RDP connection settings for Web Feed connection type, please do the following: NOTE • Your mt182W supports only RD Web Feed based on Windows Server 2012 R2; Windows Server 2008 R2 based is not supported. 1. On Atrust Client Setup, click Applications > Remote Desktop.
  • Page 73 Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Web Feed. 5. Type in the session name, the Web Feed URL through which remote applications is accessible, and your credentials for Web Feed. NOTE • The red asterisks indicate the required fields.

  • Page 74: Accessing Remote Desktop Services

    Configuring Client Settings Configuring Service Access Settings 3.5.4 Accessing Remote Desktop Services Connection Type: Remote Desktop To access Remote Desktop services, please do the following: 1. Double click the created (customized) shortcut on the desktop. NOTE • You can also access Remote Desktop services through the standard desktop shortcut Remote Desktop Connection.
  • Page 75 Configuring Client Settings Configuring Service Access Settings Example: Windows Server 2012 Example: Windows 8 Enterprise...
  • Page 76 Configuring Client Settings Configuring Service Access Settings Connection Type: Remote Web Access To access remote applications/desktops, please do the following: 1. Double click the created shortcut on the desktop. 2. A window appears prompting for credentials. NOTE • A warning message about security might appear. Consult your IT administrator for details and ensure the connection is secure first.
  • Page 77 Configuring Client Settings Configuring Service Access Settings 4. Click to select RemoteApp and Desktops or Connect to a remote PC. 5. Click icons or follow the on-screen instructions to launch applications or desktops.
  • Page 78 Configuring Client Settings Configuring Service Access Settings Connection Type: Web Feed To access remote applications, please do the following: 1. On Start menu, click All apps. 2. Click to launch the desired application.

  • Page 79: Configuring Advanced Rdp Connection Settings

    Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. Please see this table to configure advanced settings and customize your mt182W desktop shortcuts or Start menu shortcuts for service access. NOTE • Please note that available settings vary with the selected connection type.
  • Page 80 Configuring Client Settings Configuring Service Access Settings Select what to do next if the client cannot verify the identity of the remote computer. Three options are available: Connect and don’t warn me, Warn me, and Do not connect. Option Description Connect and don’t Connects anyway without any warning.
  • Page 81 Configuring Client Settings Configuring Service Access Settings Options Sub-tab Programs Item Description Click the drop-down menu to enable/disable the Application mode. You can use this option to select the session type. Two remote session types are available: • Remote Desktop (when the Application mode is disabled) •...
  • Page 82 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable multiple displays in a Remote Multi-Monitor Desktop session. Display the connection bar Click the drop-down menu to select if the Connection bar is displayed or not in when I use the full screen full-screen mode.
  • Page 83 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to configure the audio recording setting in a Remote Desktop session. Two options are available: Recording from this computer and Do not record. Option Description Allows audio recording in a Remote Desktop Recording from this computer session using locally attached audio devices.
  • Page 84 RemoteFX USB Device Redirection as well. To do so, please follow the steps below: 1. Log in to your mt182W with an administrative account. 2. Disable UWF (Unified Write Filter) through Atrust Client Setup (See “3.2.9 Configuring UWF (Unified Write Filter)”...
  • Page 85 Configuring Client Settings Configuring Service Access Settings RD Gateway Sub-tab Connection Settings Item Description Click the drop-down menu to choose if a RD Gateway server is used, automatically detected, or manually configured. Three options are available: RD Gateway Server Settings Automatically detect RD Gateway server settings, Use these RD Gateway server settings, and Do not use an RD Gateway server.
  • Page 86 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Remote Web Access NOTE • For descriptions of settings for the connection type of Remote Desktop, please refer to “Settings for the Connection Type of Remote Desktop” on page 69. • For descriptions of settings for the connection type of Web Feed, please refer to “Settings for the Connection Type of Web Feed”...
  • Page 87 Configuring Client Settings Configuring Service Access Settings Options Sub-tab NOTE • No options are available under the Options sub-tab in the connection type of Remote Web Access. RD Gateway Sub-tab NOTE • No options are available under the RD Gateway sub-tab in the connection type of Remote Web Access.
  • Page 88 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Web Feed NOTE • For descriptions of settings for the connection type of Remote Desktop, please refer to “Settings for the Connection Type of Remote Desktop” on page 69. • For descriptions of settings for the connection type of Remote Web Access, please refer to “Settings for the Connection Type of Remote Web Access”...
  • Page 89 Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. NOTE: If RemoteFX is enabled, then no matter which color depth you choose Color Depth here, 32 bit per pixel will be applied.
  • Page 90 RemoteFX USB Device Redirection as well. To do so, please follow the steps below: 1. Log in to your mt182W with an administrative account. 2. Disable UWF (Unified Write Filter) through Atrust Client Setup (See “3.2.9 Configuring UWF (Unified Write Filter)”...
  • Page 91 Configuring Client Settings Configuring Service Access Settings RD Gateway Sub-tab NOTE • No options are available under the RD Gateway sub-tab in the connection type of Remote Web Access.

  • Page 92: Configuring Basic Ica Connection Settings

    Connection Type: Web Logon To quickly configure ICA connection settings for the connection type of Web Logon, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 93 Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4.
  • Page 94 Connection Type: XenDesktop To quickly configure ICA connection settings for the connection type of XenDesktop, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 95 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenDesktop is accessible, and then click the Search icon to discover available desktop groups with your entitled credentials. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
  • Page 96 Connection Type: XenApp To quickly configure ICA connection settings for the connection type of XenApp, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 97 Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenApp is accessible, and then click the Search icon to discover available applications with your entitled credentials. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
  • Page 98 Connection Type: Server Connection To quickly configure ICA connection settings for the connection type of Server Connection, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
  • Page 99 Configuring Client Settings Configuring Service Access Settings 5. Type the session name and the IP address / FQDN of the server. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment. Consult your IT administrator for more information. • Only connections to XenApp servers are supported by this connection type.

  • Page 100: Accessing Citrix Services

    Configuring Client Settings Configuring Service Access Settings 3.5.7 Accessing Citrix Services For Connection Types of XenDesktop, XenApp, and Server Connection To access Citrix services, please do the following: 1. Double click the created (customized) shortcut on the desktop, and then provide your credentials. NOTE • You can also access Citrix services through the standard desktop shortcut Citrix Receiver.
  • Page 101 Configuring Client Settings Configuring Service Access Settings 3. Type in the required credentials and domain name, and then click Log On. NOTE • If your service-hosted server doesn’t belong to any domain, type in the server name instead if required. 4.
  • Page 102 Configuring Client Settings Configuring Service Access Settings 5. The selected application(s) or desktop(s) will be displayed on the screen. Example: Applications Delivered by XenApp 7.5 Platinum LINE, Mozilla Firefox, Adobe Reader, and Calculator Example: Desktop Delivered by XenDesktop 7.5 Platinum Windows Server 2008 R2...
  • Page 103 Configuring Client Settings Configuring Service Access Settings Example: Desktop Delivered by XenDesktop 7.5 Platinum Windows 7 Ultimate...

  • Page 104: Configuring Advanced Ica Connection Settings

    Server Connection administrators (XenApp servers only). NOTE: When Web Logon is selected, your mt182W will use a Web browser for service access. The Internet Explorer is always used no matter if you have installed other browsers and which browser you have set as default.
  • Page 105 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows 10 IoT Enterprise starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 106 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenDesktop NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenApp, please refer to “Settings for the Connection Type of XenApp”...
  • Page 107 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows 10 IoT Enterprise starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 108 Configuring Client Settings Configuring Service Access Settings Device Mapping Item Description Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Mapping Local Drive Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in launched Citrix ICA sessions.
  • Page 109 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenApp NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
  • Page 110 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows 10 IoT Enterprise starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 111 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available Mapping local Printers in launched Citrix ICA sessions through this connection. Connection Settings Item Description...
  • Page 112 Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Server Connection NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 94. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
  • Page 113 Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when Windows 10 IoT Enterprise starts. Autostart When Startup If Yes is selected, every time when you log in to the system, the Citrix ICA session will be opened automatically.
  • Page 114 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable the mapping of the local printer(s) in a Citrix ICA session. If Yes is selected, the locally attached printer(s) will become available Mapping local Printers in launched Citrix ICA sessions through this connection. Connection Settings Item Description...

  • Page 115: Configuring Basic Vmware View Connection Settings

    VMware Horizon View Client. For detailed instructions on how to access services via the standard desktop shortcut, please refer to chapter 2 “Getting Started” on page 13 or the Quick Start Guide for mt182W. • The following sections will guide you through the steps of creating your own service access shortcuts on the desktop.
  • Page 116 Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the View Connection list will be empty. 3. Click Add on the top of the View Connection list to add a new entry of View connection. 4.

  • Page 117: Accessing Vmware View Or Horizon View Services

    Configuring Client Settings Configuring Service Access Settings 3.5.10 Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: 1. Double click the created (customized) access shortcut on the desktop. 2. A window appears allowing you to add the name or IP address of the View Connection Server. 3.
  • Page 118 Configuring Client Settings Configuring Service Access Settings 7. Provide your user name and password on the opened window, and then click Login. 8. A window appears with available desktops or applications for your credentials. Double-click to select the desired desktop or application. 9.

  • Page 119: Configuring Advanced View Connection Settings

    Configuring Client Settings Configuring Service Access Settings 3.5.11 Configuring Advanced View Connection Settings The table below provides a description of each setting item for View connections. Please refer to this table to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. General Sub-tab Server Settings Item...
  • Page 120 Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to select the display protocol. Three options are available: Manual, Microsoft RDP, and PCoIP. Option Description Display Protocol Manual Manually select the desired display protocol. Microsoft RDP Use Microsoft RDP as the display protocol. PCoIP Use VMware PCoIP as the display protocol.

  • Page 121: Configuring Web Browser Settings

    To configure general browser session settings, please do the following: 1. On Atrust Client Setup, click Applications > Web Browser > Global Setting. 2. Refer to the table below to set up home page, proxy, and automatic configuration settings, and then click Save to apply.
  • Page 122 • You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page. 1. On Atrust Client Setup, click Applications > Web Browser. 2. The Browser Session list appears in the Configuration area.
  • Page 123 Configuring Client Settings Configuring Service Access Settings 3. Click Add on the top of the Browser Session list. 4. On General sub-tab, type in the desired session name, the URL of the initial web page, and select other settings if needed (refer to the table below for descriptions). Common Settings Item Description...
  • Page 124 Configuring Client Settings Configuring Service Access Settings...

  • Page 125: Appendices

    Appendices This chapter provides instructions for the maintenance of your mt182W thin clients. A.1 Resetting Your mt182W How to reset your mt182W to the unmanaged state and its settings under Atrust Client Setup to factory defaults A.2 Updating Firmware for Your mt182W...

  • Page 127: Resetting Your Mt182W

    A.1 Resetting Your mt182W Reset Mode enables you to restore settings under Atrust Client Setup to the factory defaults. Additionally, it also releases a managed mt182W from the management of Atrust Device Manager, a management console developed by Atrust for remote and mass client management.

  • Page 128: Updating Firmware For Your Mt182W

    1. Connect your thin client to the network, and then restart it. 2. During the POST (Power-On Self-Test) period, press Esc on the keyboard to enter Atrust Thin Client Menu. 3. Select Firmware Update and then follow the on-screen instructions to complete the task.
  • Page 129 To update firmware using Atrust Client Setup, please refer to section “3.2.5 Updating Firmware from the Management Computer” on page 36. Using Atrust Device Manager To update firmware using Atrust Device Manager, please refer to the User’s Manual for Atrust Device Manager.

  • Page 131: Specifications

    Operating system Windows 10 IoT 2016 Enterprise Supported Protocols Microsoft RDP with RemoteFX / Citrix ICA with HDX / VMware PCoIP Management Atrust Client Setup / Atrust Device Manager Security Kensington security slot Dimensions (W)322 x (D)222 x (H)15.95 mm Weight 1.20 kg (approx.)
  • Page 132 Specifications...
  • Page 133 UM-mt182W10IoTEnt-EN-19042610...

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