OYSTA Pearl+ Quick Reference Manual
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OYSTA Pearl+ Quick Reference Manual

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QUICK
REFERENCE
DEVICE
GUIDE
Version: June 2022

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Summary of Contents for OYSTA Pearl+

  • Page 1 QUICK REFERENCE DEVICE GUIDE Version: June 2022...

  • Page 2: How Does It Work

    How does it work? Oysta Pearl+ Your Pearl+ has an SOS Button, a Fall Detector and Reminders. Intellicare Use our smart platform to view the device location and see alerts, set SafeZones and Reminders. Monitoring Centre The Pearl+ connects to your Alarm Receiving Centre (available 24 hours per day) or your own support.
  • Page 3 Your device at Power a glance socket Speaker Power/key lock Volume button Emergency Cancel/ SOS button End call Menu/Dial/ 1 - 4 Quick- Answer/Call call buttons...

  • Page 4: Turning Your Device On And Off

    Turning your device on and off How to use To turn your Pearl+ on hold down the power button for 2 seconds until the Pearl+ welcome screen appears. To turn your Pearl+ off hold down the power button for 2 seconds. Note: For your safety it is recommended that you leave your device on at all times.

  • Page 5: Making An Emergency Call

    Making an emergency call You can use the SOS Emergency Support button when you need help in an emergency. How to use Just hold down the SOS button until you see “Support call in progress” appear on the screen - this means the call is being made.
  • Page 6 Fall sensor The Fall Sensor makes an emergency call if it thinks you have had a fall. Please check with your Oysta provider that the Fall Sensor is enabled. How to Use You don’t need to do anything, it will automatically try to detect a fall and call for assistance.

  • Page 7: Making A Phone Call

    Making a phone call The quick-call buttons have been programmed with contact numbers as requested. Power How to Use 1. Press the quick-call button for the person you want (1-4 on the device). 2. press the GREEN dial button to make your call.

  • Page 8: Charging Your Device

    Charging your device How to use Plug the mains charger provided into the indicated socket. You will see the battery levels on the screen. You should charge your Pearl+ every day to make sure you always have power. Note: Please take care to place the charger into the Pearl+ the correct way up.

  • Page 9: Additional Features

    Additional features There are some additional features of the Pearl+ that you can request are added to provide additional assistance. Safe Zones Create safe zones to monitor movements in and out of areas at certain times of the day or night e.g create a zone around the home.
  • Page 10 Essential care and maintenance Check with your service provider about the exact set up of your Pearl+ device. Your Pearl+ will display “Emergency” on screen if there is a problem. Keep your device clean and avoid unneccesary knocks or drops. Your Pearl+ is NOT waterproof, so try not to get it wet.

  • Page 11: Troubleshooting

    Troubleshooting PROBLEM RESOLUTION Move to a place with satellite coverage i.e. Location of device outdoors with a clear line of sight. Make sure the can’t be found satellite symbol displays on the screen. Press the Power button for at least 3 seconds Can’t switch device for the Pearl+ to switch on.
  • Page 12 OYSTA TECHNOLOGY Home Ground Barn Pury Hill Business Park Towcester NN12 7 LS Tel +44 (0) 1295 530 101 Email info@oysta-technology.com www.oysta-technology.com...

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