Samsung NE63A6111S-01 Series User Manual page 49

Problem Possible cause
Food does not The oven controls have not
bake or roast been set correctly.
properly.
The oven rack has been
positioned incorrectly or is
not level.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
Food does not The serving size may not be
broil properly. appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven The oven sensor needs to be
temperature is adjusted.
too hot or too
cold.
Solution
See the chapter on operating
the oven starting on page
27.
See the section on using the
oven racks on page 30.
See the section on adjusting
the thermostat on page 36.
Refer to the cooking guide for
serving sizes on page 32,
and then try again.
See the broiling
recommendation guide on
page 32.
Use suitable cookware.
• Preheat the broil element
for 10 minutes.
• See the broiling
recommendation guide
on page 32.
See the section on adjusting
the thermostat on page 36.
Problem Possible cause
Steam is As the number of racks or
coming out of amount of food being cooked
the vent. increases, the amount of
visible steam will increase.
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Oven racks The shiny, silver-colored
are difficult to racks were cleaned in a self-
slide. cleaning cycle.
DRAWER
Problem Possible cause
The drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive There is liquid present in the
condensation drawer.
in the drawer.
Uncovered foods.
Solution
This is normal operation and
not a system failure.
Use the range as usual.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Solution
Fully extend the drawer and
push it all the way in. See the
page 45.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
English 49