1. Manuals
  2. Brands
  3. EEVE Manuals
  4. Lawn Mower
  5. Willow
  6. Instruction manual

EEVE Willow Instruction Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

document version: 2.1.1 - English -


WARNING
Read Instruction Manual thoroughly before use and follow all safety
precautions – improper use can cause serious or fatal injury.
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.



This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. 



Children should be supervised to ensure that they do not play with the appliance during
mowing or while the mowing motor is activated.
THE EEVE-SIGNS NEEDS TO BE PROPERLY INSTALLED (see 4.6.2)

EEVE BV, Belgium
20.05.2023
Instruction manual
Models: Willow & Willow Pro
Instruction manual
Original Instruction
Page
1
of
53

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Willow and is the answer not in the manual?

Questions and answers

Summary of Contents for EEVE Willow

  • Page 1 
 
 Children should be supervised to ensure that they do not play with the appliance during mowing or while the mowing motor is activated. THE EEVE-SIGNS NEEDS TO BE PROPERLY INSTALLED (see 4.6.2)
 EEVE BV, Belgium Original Instruction Page...

  • Page 2: Table Of Contents

    ..........................11 NTEGRATED ATTERY 4.6 U ........................13 SING THE PERSONAL ROBOT 4.6.1 Before operation ..........................13 4.6.2 Working environment - install the EEVE-sign .................14 4.6.3 Working Conditions ........................15 4.6.4 Operating Instructions ........................16 5. DOCKING STATION ...........................18 5.1 I ............................18 NTRODUCTION 5.2 W .........................19...
  • Page 3 20. REPLACEMENT PARTS AND EQUIPMENT ...................51 21. DISPOSAL ..............................51 22. PRIVACY ..............................52 22.1 P .......................52 ROCESSING OF CAMERA DATA 22.2 P ......................52 ROCESSING OF MACHINE DATA 22.3 R ..........................52 EMOTE INTERVENTION 23. LIMITED WARRANTY ..........................53 24. ADDRESSES ............................53 EEVE BV, Belgium Original Instruction Page...

  • Page 4: Introduction

    Thank you for your purchase. The instructions provided in this manual are essential to harnessing the full potential of your EEVE personal robot, and to ensuring your safety during its operation. We strongly recommend adhering to these guidelines to prevent any risk of injury and to maximize the performance and satisfaction derived from your new personal robot.
...

  • Page 5: Main Parts

    However, the availability, nature, and functionality of Future Functions are not guaranteed at the time of purchase and will be subject to separate terms and conditions. Willow / Willow Pro personal robot 3. Charger station 2.
  • Page 6 7. Rating Plate (installed on the bottom of the personal robot)
 Contains electrical information, product & manufacturer information. EEVE products must not be disposed of in the household trash, but only in accordance with local, state and federal laws and regulations and as provided in this manual.

  • Page 7: Safety Symbols

    Instruction manual 3. Safety symbols The following safety symbols are found on the personal robot and on each EEVE-sign: To reduce the risk of injury, follow the specified safety precautions. Read and follow all safety precautions in the instruction manual. Improper use can lead to serious or fatal personal injury or property damage.

  • Page 8: Important Safety Instructions

    30 meter during the night. • The model Willow is intended for cutting grass in yards up to approximately 0.39 acre (1.500 m2). The model Willow Pro is intended for cutting grass in yards up to approximately 0.9 acre (3.600 m2).

  • Page 9: Personal Operator

    
 WARNING • According to EEVE’s current information, the electric motor of this personal robot should not interfere with a pacemaker. However, persons with a pacemaker or other implanted medical device should consult their physician and device manufacturer before operating this personal robot.
  • Page 10 — Although certain unauthorized attachments may fit EEVE personal robots, their use may be extremely dangerous. Only attachments supplied by EEVE or expressly approved by EEVE for use with the specific Willow model are recommended. – Use only attachments supplied or expressly approved by EEVE.

  • Page 11: Integrated Battery

    2.1.1 - English - 20.05.2023 Instruction manual explosion. In case of doubt, have the personal robot checked by your authorized EEVE Partner before using it. If the personal robot is damaged, not working properly or has been immersed in water or other liquids, its components, including its integrated battery, may no longer function properly and safety devices may be inoperative.
  • Page 12 – If battery fluids or liquids get into your eye(s): Do not rub. Rinse water over the open eye(s) for at least 15 minutes and seek medical attention. A battery fire can be dangerous. To reduce the risk of severe personal injury and property damage in the event of fire: EEVE BV, Belgium Original Instruction Page...

  • Page 13: Using The Personal Robot

    – Never attempt to modify or override the controls or safety devices in any way. – If your personal robot or any part is damaged or does not function properly, take it to your authorized EEVE Partner. Do not use the personal robot until the problem has been corrected.

  • Page 14: Working Environment - Install The Eeve-Sign

    The EEVE-sign has a second functionality, namely to inform visitors that they can be recorded by the security functionality of Willow. Visitors have the right to be informed before they approach the security camera (in this case, the personal robot).

  • Page 15: Working Conditions

    There is one EEVE-sign included in the standard package of your personal robot. This in the form of an outdoor sticker. In case you need one or more EEVE-sign plates or you need more EEVE-sign stickers you can order them via our website shop at www.eeve.com...

  • Page 16: Operating Instructions

    (e.g., parked vehicles, windows). – Remove objects from the mowing area such as toys, balls, lawn furniture, landscape ornaments, flower pots, garden hoses, lawn equipment and anything EEVE BV, Belgium Original Instruction Page...
  • Page 17 After disabling the personal robot, inspect the cutting assembly (mowing blade, blade shaft and blade mount). If the unit continues to function abnormally, take it to an authorized EEVE Partner for service before restarting and allowing the personal robot to operate. 
...

  • Page 18: Docking Station

    – If a mowing blade loosens after being properly tightened, stop work immediately and have the personal robot repaired by your authorized EEVE Partner. – Never use a personal robot with a loose or damaged mowing blade. 5. Docking Station 5.1 Introduction...

  • Page 19: Warnings And Instructions

    • Use the docking station only for charging the EEVE personal robot. Using the docking station for other purposes is prohibited and may lead to fire, explosion or electric shock, resulting in serious or fatal personal injury and property damage.
  • Page 20 In case of fire, or if the docking station or power supply emits smoke, an unusual smell, feels hot or appears abnormal in any other way: – Immediately disconnect the power supply from the outlet and prepare to contact the authorities in the event of fire or explosion. EEVE BV, Belgium Original Instruction Page...
  • Page 21 2.1.1 - English - 20.05.2023 Instruction manual – Have the docking station and power supply inspected and repaired by an authorized EEVE Partner before use. 
 
 WARNING To reduce the risk of fire, electric shock and other personal injury or property damage: –...

  • Page 22: Maintenance, Repair, Self-Repair And Storage

    – Replace the mowing blades when it becomes worn or damaged. – Tighten all nuts, bolts and screws after replacing the mowing blades. Use of parts that are not authorized or approved by EEVE may cause serious or fatal injury or property damage.

  • Page 23: Operating Principal

    
 7. Operating principal Willow and Willow Pro are personal robots, designed for autonomously performing work tasks. More specifically tasks such as guarding (a property, a yard), observing (flowers, birds…), seeking, analyzing, mowing. New work tasks can be provided via a software update or a hardware accessoires.

  • Page 24: Safety Features

    (if active) will stop and the eyes will show ‘sad eyes’, as well as you will receive a message in the EEVE app in case your personal robot has internet access. The personal robot cannot be operated while the sad eyes are displayed.

  • Page 25: Disabling Device

    This accessory enhances safety by ensuring quick and easy access to the emergency stop function. To order an emergency button marker, please visit our online shop via eeve.com and browse our accessories section, or you can directly reach out to our support team at support@eeve.com.

  • Page 26: Autopilot Advanced Safety

    Artificial Intelligence technology. The mower motor is only active when the personal robot is driving on grass. 8.5. Lifting protection EEVE BV, Belgium Original Instruction Page...

  • Page 27: Tilt Sensor

    If you replace the docking station or personal robot after completing the initial setup, you will need to inform your personal robot about it via the EEVE app on your smartphone before your personal robot will operate again.

  • Page 28: Installing The Personal Robot

    
 In case your yard is an open area, or part of it is an open area, place one EEVE-sign each 6 meter at the border of your yard, of the open area.
 
 The EEVE-sign informs visitors that they can be recorded by the security camera, as well as it informs them that they should read this instruction manual before they approach the personal robot.
  • Page 29 • Make sure there is a half-circle with 12 feet or 3 meter radius of clearance in front of the docking station. • Plugin the charger station power cord. We recommend you to install the docking station on your terrace. EEVE BV, Belgium Original Instruction Page...
  • Page 30 This accessory ensures a secure and stable connection, promoting optimal charging performance. The base plate can be acquired via our accessories shop at eeve.com or by reaching out to our support team at support@eeve.com.
  • Page 31 • For longer service life, EEVE recommends installing the docking station in a protected, shady location. • For ease of working and to receive the software updates at all times, EEVE recommends installing the docking station in a location with a strong WiFi reception.

  • Page 32: Setup Your Personal Robot - The Onboarding Procedure

    You can walk around your yard while your personal robot follows you or you can use the remote control joystick to drive around with your robot if you have a proper WiFi or 4G connection in your yard. EEVE BV, Belgium Original Instruction Page...

  • Page 33: Grass Border

    20.05.2023 Instruction manual In case you prefer to walk with Willow, stay at a distance of 3 to 6 meter in front of your personal robot. Walk around your yard as per the instructions in the EEVE app, stay at least 3 meters away from borders.

  • Page 34: Fixed Digital Perimeter

    You can buy StarLight Beacons via our accessoires shop at eeve.com or by contacting our support team via support@eeve.com. 10. Charge the personal robot Read and follow the personal robot and docking station safety precautions and instructions in this manual.

  • Page 35: Automatic Charging

    Via the settings you can change the mowing frequency to none, less, more or continous in case the mowing time doesn’t match the speed of which your grass grows in normal mode. 11.2 Active safeguarding time EEVE BV, Belgium Original Instruction Page...

  • Page 36: During Operation

    When she detects a person during that timeframe, she will capture a photo and send it to the EEVE application on your smartphone. The EEVE application will receive an alert message and ring a notification to you. You will be able to see the picture via your EEVE application.
  • Page 37 In case you have a robot serial number higher then 700 you can use the electronic height system to adjust the height. You can adjust the height via the robot settings in the EEVE app.
 
 Open the settings and tap on Mowing height.

  • Page 38: Transporting Your Personal Robot

    (straps, ropes). • S ecure components being transported (e.g., docking station, small components) to prevent turnover, impact and damage. • Always use the original packaging to transport your personal robot.
 A Note on Battery Transport EEVE BV, Belgium Original Instruction Page...

  • Page 39: Storing The Personal Robot And The Docking Station

    50 °C). Never store the personal robot inside a vehicle in hot weather. When storing the personal robot for three months or longer: • Charge the battery fully. • Activate the disabling device. • Clean the personal robot. EEVE BV, Belgium Original Instruction Page...

  • Page 40: Cleaning

    NOTICE
 Never use a hose or a pressure washer to clean the personal robot or docking station. Spraying the mower or docking station with water or other liquids could lead to permanent damage. EEVE BV, Belgium Original Instruction Page...

  • Page 41: Inspection And Maintenance

    Never attempt to sharpen the mowing blade. The mowing blade must be replaced when it becomes dull, or every 200 operating hours, whichever occurs first. EEVE recommends having your Willow’s mowing blade replaced by an authorized EEVE Partner to reduce the risk of severe or fatal injury from an improperly mounted mowing blade.

  • Page 42: Inspect The Mowing Blades

    • Replace the mowing blade. Annually: • Have the personal robot and the docking station inspected and maintained by an authorized EEVE Partner after the mowing season ends. 
 17.2 Inspect the mowing blades. WARNING The mowing blade has sharp edges. If it contacts your flesh, it will cut you, even if it is not moving.

  • Page 43: Replace The Mowing Blades

    • Mount the new blade. • Use a new fastening screw to fixate the blade. Turn Blade the fastening screw until it is fixated and you cannot turn it Blade anymore with normal force. EEVE BV, Belgium Original Instruction Page...

  • Page 44: Troubleshooting Guide

    Messages provide information on active errors, faults and recommendations. They are displayed in the application on your smartphone. You will receive a notification for each message. You can view the message on the message wall of your EEVE application. Message Possible cause...

  • Page 45: Personal Robot

    flower bed or grass border. stuck in the border. border. Contact support@eeve.com to capture images from your flowerbed and have Willow trained to recognize the flowerbed. The personal robot drives your personal robot doesn’t Contact support@eeve.com over obstacles.

  • Page 46: Eyes

    Your personal robot is A) Show the QR code. searching for:
 A) A QR code in case you B) Go stand in front-of Willow, at +- are setting up your app / 4 meter distance. WiFi connection. B) You, or a human to follow around the yard to determine the map.
  • Page 47 Your personal robot is charged between 75% and 100% of the total battery capacity. These are Willow’s Happy Eyes. This means all is well. In case your personal robot is on the docking station it means the battery is fully charged.

  • Page 48: Specifications

    •Permissible ambient temperature range during use: 26.6°F to 113°F (-3°C to 45°C). •Permissible ambient temperature range during storage: 32°F to 122°F (0°C to 50°C).
 19.2 Willow Pro • Maximum mowing area size: 0.9 acre (3.600 m2) • Cutting width: 7.09 in. (18 cm) •...

  • Page 49: Docking Station

    • Permissible ambient temperature range during use: 26.6°F to 113°F (-3°C to 45°C). • Permissible ambient temperature Symbol Explanation Volt Hertz Ampere Ampere hour Watt Watt hour Alternating current Degree of electrical protection range during storage: 32°F to 122°F (0°C to 50°C). EEVE BV, Belgium Original Instruction Page...

  • Page 50: Symbols Used On The Personal Robot And Docking Station

    Instruction manual 19.4 Symbols used on the personal robot and docking station EEVE products must not be disposed of in the household trash, but only in accordance with local, state and federal laws and regulations and as provided in this manual.

  • Page 51: Replacement Parts And Equipment

    EEVE recommends the use of genuine Willow replacement parts. Genuine Willow parts can be identified by the Willow part number, the EEVE logo and, in some cases, by the Willow parts symbol.

  • Page 52: Privacy

    On specific events or occasions it is possible that your personal robot automatically collects video data. The video data can be used by EEVE to train the Artificial Intelligence system. In case there is a person seen on the video data, the personal robot will blur the person on the video data before sending it to EEVE.

  • Page 53: Limited Warranty

    20.05.2023 Instruction manual Only when you give your permission, either via telephone or mail, one of our EEVE team members can remotely access your personal robot. Allowing one of EEVE team members to take over your personal robot will allow EEVE team member to view through the camera of your personal robot and to navigate with it remotely.

This manual is also suitable for:

Willow pro

Table of Contents

Save PDF