INTRODUCTION Congratulations on the purchase of your vending machine. This vending machine has been designed to give you many years of dependable service. It requires little maintenance and is easy to set up and operate. READ THIS MANUAL COMPLETELY Your vending machine is designed to operate simply and reliably, but to take full advantage of your vendor, please read this owner’s manual thoroughly.
SPECIFICATIONS Domestic (115 V) Specifications 5-Wide Ambient Refrigerated Height 72” 72” Width 39” 39” Depth 37” 37” Floor Space 9.75 Sq. Ft. 9.75 Sq. Ft. Packing Size 62.53 Cu. Ft. 62.53 Cu. Ft. Voltage (AC) 115V 115V Hertz 60Hz 60Hz Running Amperes 0.6 Amp 4.4 Amp...
Page 5
PHYSICAL CHARACTERISTICS • Finish : Powder Coat paint • Compliant with US ADA standards for vending equipment. ENVIRONMENT • Indoors only; Infinity Xtreme versions available from your Seaga distributor for outdoor use. ELECTRICAL REQUIREMENT Domestic versions require (1) 115 VAC 12 Amps grounded outlet International versions require (1) 230 VAC 12 Amps grounded outlet STANDARD COIL CONFIGURATION Custom configurations available.
Page 6
CAUTION: Certain procedures described in this manual require a qualified, trained technician to perform the particular task at hand. These procedures will be marked with the attention symbol shown here: Your Infinity vending machine arrives with a special protected skid that prevents damage to the door due to improper lifting.
Page 7
1.) Remove Front and Back Door Protectors by removing four screws (2 front, 2 back) from the skid feet. (Fig. 2a) Remove screws, each side, front and back (4 screws total) 2.) On each side of the vending machine, remove four (4) screws from the front and back of the skid feet, remove plates.
Page 8
Fig. 4 - Interior View Control Board and Service Mode Button Display Board Door Wire Harness Power Switch Refrigeration Wire Harness Control Panel Evaporator Fan Wire Harness Refrigerated model, modular refrigeration unit. Temperature Sensor Revision 2.EL950 1.3.1074C 18.6...
CAUTIONS Your vendor is intended for indoor use only. Excessive heat, cold or humidity levels will void your warranty; install only in climate controlled, indoor environments. For indoor machines the temperature range must be no higher than 32°C/90°F and no lower than 10°C/50°F with a relative humidity (Rh) level of no greater than 40%.
DOOR CLEARANCE Allow 7” (18 cm) of clearance on the right side of the machine for the door to open and extend past the cabinet side. See also the clearance requirements in Section 2 for refrigerated units. LOADING PRODUCTS To present your product in as an attractive and professional manner as possible, do not load any damaged items, and make sure items are facing forward for easy identification by your customer.
RODUCT PUSHERS Product pushers assist in moving the top of the product forward while it is being vended on the bottom, helping it fall smoothly from the shelf. Product pushers are also good for products that have the wrapper flaps on the ends of the package. Packaging such as this can benefit from the extra momentum that the product pushers give to keep the flaps from hanging up the product on the spiral.
REFRIGERATION If you purchased a refrigerated model, please see special information throughout the manual regarding refrigeration, settings and other information. The refrigeration system consists of the Compressor, Relay Circuit, Accumulator, Condenser, Condenser Fan, Evaporator, Evaporator Fan and Air Duct. The entire refrigeration system is modular and has a separate internal power cord, which is plugged into the panel provided at the lower area below the bottom tray.
DISPLAY The LCD Display (Fig. 9) is a two line, 20 character text display panel located on the front of your vending machine. The display interacts with the customer to show the amount of money entered into the vendor and the cost of their selection among other information as programmed. The display also shows the operator the Service Mode functions for setting the vendor.
VMC – VENDING MACHINE CONTROLLER Enter Service Mode by pressing the MENUS Button on the VMC Circuit board. (Fig. 11) Figure 11 – VMC and Menus Button Menus Button Revision 2.EL950 1.3.1074C 18.6...
SERVICE MODE NAVIGATION Use the 0 through 9 keys to access the various menus and sub-menus. Use the “*” key on the keypad to Exit without changing or to go back (Previous). Use the “#” key on the keypad to Save. * = Exit or Next # = Save Revision 2.EL950 1.3.1074C 18.6...
MENU HIERARCHY CONFIGURATION OPTIONS PRICE CASH QTY/TUBE All Items Row All Items Row Enter this mode Date/Time Health Forced Vend Bill Selection Coupon Selection when priming/ Safety Language Escrow Multi-Vend Token Combo filing the change All Items – Type Free Vend Fast Row –...
Page 17
PRICE PROGRAM Price Program is used to set the prices for All Items, by Row or by individual Selection. Save time and set All Items to the most common price, going back to Row or Selection for different prices as required. ALL ITEMS STEP DISPLAY...
Page 18
SELECTION STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 1 for Price Program Price Program Row: -- $--.-- Press 3 for Row Selection: -- $--.-- *-Exit, no change Use keypad to choose Row. Row: (New Row and Price) Use the keypad to choose Selection: (New Selection and one Selection.
Page 19
COUPON BY ROW STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 1 for Price Program Price Program Press 4 for Coupons Coupons *-Exit, no change Press 1 for Coupon1 (or corresponding number for Coupon1 *-Exit, no change #-Save additional coupons, up to Coupon5) Press 1 for All Items to verify Off All Items (Current Setting) *-Exit, no...
Page 20
COUPON BY ITEM STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 1 for Price Program Price Program Press 4 for Coupons Coupons *-Exit, no change Press 1 for Coupon1 (or corresponding Coupon1 *-Exit, no change #-Save number for additional coupons, up to Coupon5) Press 1 for All Items to verify Off...
Page 21
TOKEN IMPORTANT: This option requires a programmed changer and allows you to set the value of tokens accepted. Note: If Space to Sales Whole Machine is On and you are setting Tokens by Row, the Row must be set to Row 1. If using both coupons and tokens, there are only five selection combinations available.
Page 22
COMBOS STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 1 for Price Program Price Program Press 6 for Combo Combo Press 1 for Combo1 (or corresponding number for addi- Combo1: --- $0.00 *-Exit, no change tional combos, up to Combo5) Enter First Combo Item Number and Price.
Page 23
CASH COUNTERS Cash Counters displays the total vend count and the total sales value for the machine, for All Items, by Row or by individual Selection. Note: The resettable counters can be cleared. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 2 for Cash Counters Cash Counters Press 1 for All Items...
Page 24
SELECTION STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 2 for Cash Counters Cash Counters Press 3 for Selection Selection –Use keypad to choose an individual Selection Press 1 for Historical Count Hist Count -- Press 2 for Historical Cash Hist Cash $--.-- Press 3 for Reset Count...
Page 25
DATE/TIME STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 4 for Configuration Configuration Press 1 for Date/Time Date/Time Press 1 to change Date MM/DD/YY current setting *-Exit, no change #-Edit Use num- ber keys to enter new date Press 2 to change Time HH:MM current setting *-Exit, no change #-Edit Use number keys to enter new time...
Page 26
LANGUAGE STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 4 for Configuration Configuration Press 3 for Language Language English *-Exit, no change 3 – Edit 3 to Toggle between English, Spanish or French Press # to Save Press * two times to exit to Sales Mode 0.00 ALL ITEMS: TYPE...
Page 27
AUTOREINSTATE This feature reinstates a selection after a vend failure, per the Vigilant vend sensor system. Normally, when an empty selection is detected during an attempted vend, that selection is recorded as inoperative and requires resetting before it can be vended again. Note: AutoReinstate affects both the host machine and all attached satellites.
Page 28
CUSTOM SPACE TO SALES (StS) Now that you have chosen a Space to Sales setting – Whole Row, Half Row, By 2’s, Whole Machine, you must tell the vending machine which selection is under Space to Sales and which selections are to work together.
Page 29
ADVANCED* A password is required to enter this menu. The factory default password is 2314. The following sub-menus are available under this sub-menu: • Beep Enable • Temp • Optics Disables • Selection Style • Motor Type BEEP ENABLE STEP DISPLAY Press Service Mode Button Motor Count or Error Code **...
Page 30
TEMP STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 4 for Configuration Configuration Press 0 for Advanced Config Password: Use keypad to enter password Press 4 for Temp menu Temp (Current Setting) *-Exit, no change 4-Edit Press 4 to toggle Snack, Cold, Cold Food, Temp (Choice Flashing) *-Exit, no change # to Save Slackened, Eng Test, Dual Zone, Dual Upper...
Page 31
OPTIONS The following sub-menus are included in the Options Menu: • Forced Vend • Optical Vend • Bill Escrow • POS Message • Multi Vend • Set Point • Free Vend • Drop Sensor • Fast Change FORCED VEND Forces the customer to complete a purchase once they have made payment in any form. NOTE: If a customer chooses a Forced Vend selection and the motor fails, the customer will be allowed to escrow the credit.
Page 32
MULTI VEND Allows the customer to purchase more than one product if enough credit has been deposited. When Multi Vend is active, any credit remaining after a vend is NOT automatically returned. The customer makes the choice to make another selection (with sufficient credit), make further payment to make another selection or press the coin return to return any remaining credit.
Page 33
FAST CHANGE Enables the vending machine to give change immediately after the customer makes a selection. If Fast Change is ON, it overrides the Multi Vend feature. NOTE: If “Optical Vend” is ON, the vend price of the product displays until a product drops. STEP DISPLAY Press Service Mode Button...
Page 34
OPTICAL VEND This sub-menu provides the operator with options for designating product items or rows that are monitored for product delivery by an optical sensor. Default is ALL selections ON unless changed. Selections that are designated as Optical have an associated vend operation that differs from the normal vend operation.
Page 35
OPTICS BY ROW STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 5 for Options Menu Options Press 6 for Optical Vend Menu Optical Vend Press 2 for to enter a Row Row: -- *-Exit Enter the Row Row: X (Current Setting) *-Exit 1-Edit Press 1 to toggle between ON and OFF Row: X (Choice Flashing) *-Exit #-Save...
Page 36
SET POINT Displays the factory default Set Point temperature for each machine type. See Temp section for the specific machine refrigeration modes. Ambient snack machines without a refrigeration system will display 36F. These temperatures may be adjusted, however it is not advised without direction by Seaga Customer Care or an authorized technician.
Page 37
ADVANCED* This menu requires a password. The following sub-menus are included in the Advanced Features menu: · Discount · Shutdown · Exact Change · Energy Savings · Unconditional Acceptance · Pair · Max Change · Degrees DISCOUNT This menu uses various sub-menu settings to allow a different price for selections at different times or on different days.
Page 38
DISCOUNT BY ROW Note: Make sure All Items setting in the Discount Advanced Features menu is set to OFF. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 6 for Password (Advanced Features) Menu Password Enter Password (default 2314) Advanced Features Press 1 for Discount Discount...
Page 39
DISCOUNT BY SELECTIONS Note: Make sure All Items setting in the Discount Advanced Features menu is set to OFF. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 6 for Password (Advanced Features) Menu Password Enter Password (default 2314) Advanced Features Press 1 for Discount Discount...
Page 40
EXACT CHANGE Sets the coin tube value that will trigger the display to show Please Use Exact Change message. For example, if Exact Change is set to $5.00, the message will display when the total of coins in the tube, as counted by the VMC, is at or below $5.00 total.
Page 41
MAX CHANGE This option prevents change from being returned to the customer until the amount of credit has been reduced to a value less than or equal to the programmed maximum change limit. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 6 for Password (Advanced Features) Menu Password Enter Password (default 2314)
Page 42
SHUTDOWN This menu sets the VMC to shut down All Items, by Row or by Selection, based on four (4) time of day intervals. If the time falls within one of these intervals and the entire machine has been selected for shutdown, then the message, “Vending Operation to resume at hh.mm,”...
Page 43
SHUTDOWN BY SELECTION STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 6 for Password (Advanced Features) Menu Password Enter Password (default 2314) Advanced Features Press 5 for Shutdown Shutdown Press 1 for Interval1 (2 for Interval2, and so on) Interval1 Press 3 for Selection menu Selection: -- *-Exit...
Page 44
ENERGY SAVINGS Use this menu to set a non-health safety machine to run at a higher than normal temperature during set times. This will save energy during off peak hours of sales. Two intervals are available. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 6 for Password (Advanced Features) Menu Password...
Page 45
PAIR This function allows two adjacent motors to run at the same time so that large, wide items can be accommodated. A coil and rail change is also required. See Combining Selections section of this manual for more information. STEP DISPLAY Press Service Mode Button Motor Count or Error Code **...
SELECTION ALL This function tests all motors in sequence automatically. To stop the test, press * to exit. NOTE: All selections should be empty prior to performing this test. STEP DISPLAY Press Service Mode Button Motor Count or Error Code ** Press 9 for Selection motor test menu Selection: (First Selection) *-Stop Press * to exit to Sales Mode...
Page 47
Motor Errors Error Message Description Possible Solutions Motor [Number] Open The motor indicated or harness to that motor Check the motor and motor harness for open connections. has an open electrical connection. Test vend motor. Replace if necessary. Motor [Number] Short The motor or harness has an electrical short.
Page 48
Bill Validator Errors Error Message Description Possible Solutions Bill Val Comm VMC does not have communication with the bill Check MDB Harness to validator. Check for power on validator. validator. Bill Val Stack Full The bill validator has reported that the stacker is full of Check bill stacker box for bills.
DELIVERY SYSTEM Your vendor consists of the Keypad, 2 Line VF Display, Driver Motors, Product Trays, Helix Coils and Delivery Bin. The customer inserts money and enters their selection on the Keypad. The selection’s Driver Motor turns the Helix Coil that vends the product into the Delivery Bin. PRODUCT TRAYS Your vendor features lock and release product trays.
Page 50
REPLACE THE PRICE SCROLL Note that the word “STOP” showing in the price display is an indication that you should stop rotating the scroll as the end has been reached. Should the scroll end become disengaged from the tray, simply remove the Selection Label and reinsert the scroll end.
VIGILANT VEND SENSOR SYSTEM The Vigilant system is a series of infrared sensors that send a beam of light across the delivery bin. If this beam is broken by a product, the machine knows that an item was delivered to the customer. If this beam is not broken, the machine assumes that nothing was vended and turns the selection spirals by ¼...
TROUBLESHOOTING 1. NO DISPLAY ON THE FRONT PANEL Harness may be unplugged Transformer fuse tripped Restart machine Faulty display harness Display board defective 2. SELECTION WILL NOT VEND Disconnected tray wire harness Detection system may be blocked, if enabled Vend mechanism binding on tray Product jammed Tray or Motor connection unplugged or faulty connection Defective motor...
Page 53
7. MACHINE WILL NOT COOL Press the “0” key on the keypad to get a temperature reading Verify that Temp Set is 43° F in Service Mode. Note: Setting the temperature too cold will put your evaporator at risk of freezing up. Verify that all fans are running Clean the condenser Remove your refrigeration deck and inspect for ice.
Page 54
I rearranged my trays and now some selections don’t work. Display says Make Alternate Selection. Enter the service mode, press “7” to home & count motors. The motors will now be automatically updated. My machine will not take in bills but accepts change ok. Several options here but the most common especially when first setting up the machine is that there is not enough change in the changer.
Page 55
to the controller may be bad. If it is an individual motor, the motor count you see when entering service mode will not have the correct count. The easiest way to troubleshoot this situation would be to swap tray connections where the tray harness plug plugs into the machine. For example it the problem appears on tray 1, unplug tray 1 and tray 2 (assuming they both have the same number of selections), swap the connections and plug tray 1 into tray 2 receptacle and vice versa.
Page 56
Q: My machine will not cool. Make sure the machine programming is set up properly. Factory setting is 39°F. Setting the machine any lower could cause the machine to freeze up. Inspect the evaporator coil to see if it may be frozen over. Using a flashlight shine it into the evaporator fan located under the bottom tray.
Page 66
Ambient Delivery Bin Assembly ITEM PART NO. DESCRIPTION SAI70009A DELIVERY BIN ASSEMBLY (5-WIDE) SAI70021A DELIVERY BIN ASSEMBLY (4-WIDE) SAI775 VEND SENSOR ASSEMBLY, RIGHT SAI779 VEND SENSOR ASSEMBLY, LEFT STI87055 ANTI-THEFT BRACKET (5-WIDE) STI58034 ANTI-THEFT BRACKET (4-WIDE) STI87049 PANEL, DELIVERY BIN (5-WIDE) STI58036 PANEL, DELIVERY BIN (4-WIDE) PLI943A...
Page 67
Refrigerated Delivery Bin Assembly ITEM PART NO. DESCRIPTION SAI87016 DELIVERY BIN ASSEMBLY (5-WIDE) SAI58010 DELIVERY BIN ASSEMBLY (4-WIDE) STI87055 ANTI-THEFT BRACKET (5-WIDE) STI58034 ANTI-THEFT BRACKET (4-WIDE) SAI775 VEND SENSOR ASSEMBLY, RIGHT SAI779 VEND SENSOR ASSEMBLY, LEFT Revision 2.EL950 1.3.1074C 18.6...
Page 68
Refrigerated Delivery Bin Assembly ITEM PART NO. DESCRIPTION STI87017 ELECTRIC PANEL ELC478 TRANSFORMER ELI946 FILTER ELI764 RELAY STI84018 SWITCH BRACKET STI84019A POWER BOX STI84020A ELECTRICAL BOX FRONT PLATE ELI916 ON/OFF SWITCH ELI972A CIRCUIT BREAKER Revision 2.EL950 1.3.1074C 18.6...
Page 69
Vigilant Vend Sensor, Right Side Assembly ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI974 EMITTER FAI922 Revision 2.EL950 1.3.1074C 18.6...
Page 70
Vigilant Vend Sensor, Left Side Assembly ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI2169 DETECTOR FAI922 Revision 2.EL950 1.3.1074C 18.6...
Page 77
LIMITED WARRANTY Seaga warrants to the original purchaser that the equipment is free from defects in material and factory workmanship for a period of one (1) year from date of shipment. This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in the Operator’s Manual and no unauthorized service, repair, alteration or disassembly has been performed.
Need help?
Do you have a question about the HWINF5C and is the answer not in the manual?
Questions and answers