Philips 8816 Series User Manual page 51

power supply, the startup screen is showed at the
next startup. To switch on the display from standby,
press  on the remote control or on the display.
The standby light keeps on blinking
Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. If the blinking reoccurs, contact Philips
Consumer Care.
Picture
No picture / distorted picture
• Make sure that the correct device is selected as the
display source.
• Make sure that the external device or source is
properly connected.
Sound but no picture
• Change to other video sources and then change
back to current source, then do picture style restore in
Picture settings or do Factory reset in General settings
option.
Poor picture from a device
• Make sure that the device is connected properly.
Make sure the device's output video setting is the
highest possible resolution if applicable.
• Restore picture style or change to other picture
styles.
Picture settings change after a while
Make sure that Location is set to Home . You can
change and save settings in this mode.
A commercial banner appears
Make sure that Location is set to Home.
Picture does not fit the screen
• Change to a different picture format.
• Change Picture format to Original.
Picture position is incorrect
• Picture signals from some devices may not fit the
screen correctly. Check the signal output of the
connected device.
• Change Picture format to Original.
Computer picture is not stable
• Make sure that your PC uses the supported
resolution and refresh rate.
• Make sure HDMI video source is not supported HDR
content.
Sound
No sound or poor sound quality
If no audio signal is detected, the display
automatically switches the audio output off — this
does not indicate malfunction.
• Make sure that the sound settings are correctly set.
• Make sure that all cables are properly connected.
• Make sure that the volume is not muted or set to
zero.
• Make sure that the display audio output is
connected to the audio input on the Home Theatre
System. Sound should be heard from the HTS
speakers.
• Some devices may require you to manually enable
HDMI audio output. If HDMI audio is already enabled,
but you still do not hear audio, try changing the digital
audio format of the device to PCM (Pulse Code
Modulation). Refer to the documentation
accompanying your device for instructions.
HDMI and USB
HDMI
• Note that HDCP (High-bandwidth Digital Content
Protection) support can delay the time taken for a
display to show content from an HDMI device.
• If the display does not recognise the HDMI device
and no picture is displayed, switch the source from
one device to another and back again.
• If the picture and sound of a device connected to
HDMI is distorted, connect the device to another
HDMI port on the display and power reboot your
source device.
• If the picture and sound of a device connected with
HDMI is distorted, check if a different HDMI Ultra
HD setting can solve this problem. In Help, press the
colour key  Keywords and look up HDMI Ultra
HD.
• If there are intermittent sound disruptions, make
sure that output settings from the HDMI device are
correct.
• If you use an HDMI-to-DVI adapter or HDMI-to-DVI
cable, make sure that an additional audio cable is
connected to AUDIO IN (mini-jack only), if available.
HDMI EasyLink does not work
• Make sure that your HDMI devices are HDMI-CEC
compatible. EasyLink features only work with devices
that are HDMI-CEC compatible.
No volume icon shown
• When an HDMI-CEC audio device is connected and
you use the Display's Remote Control to adjust the
volume level from the device, this behaviour is
normal.
Photos, videos and music from a USB device do not
show
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