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AlphaCom XE
Installation, Configuration & Operation
TECHNICAL MANUAL
A100K10805

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Summary of Contents for Vingtor Stentofon AlphaCom XE

  • Page 1 All manuals and user guides at all-guides.com AlphaCom XE Installation, Configuration & Operation TECHNICAL MANUAL A100K10805...
  • Page 2 AlphaCom XE Au io er er pro u t range his o ument shoul pro i e a e uate in ormation or setting up the...
  • Page 3: Table Of Contents

    Installing i ense e s I Configuration O er ie I inter a es Configure I routing Internal fire all AlphaPro ..........................26 O er ie Alpha ro ersions ar s ompati ilit A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 4 Audio Messaging .......................47 tore oi e essages essage i entifi ation so t are mo ule Customi e essage ploa ploa messages rom Alpha e A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 5 Appendix - Technical Data ....................62 pe ifi ations h si al um ers & A A oar ositions it hes an umpers A C-I ort in-Out IO ontroller unit onne tion A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 6: The Alphacom Xe System

    Software and system upgrade AlphaCom XE omes ith po er ul so t are an s stem upgra e apa ilities e so t are pa ages are easil uploa e an store...
  • Page 7: Estri Te Management A Ess

    A that is e i ate onl to a ministrators 1.1.3 Internal firewall AlphaCom XE has an internal fire all allo ing the net or a ministrator to open an lose I ser i es that are allo e a ess to AlphaCom XE...
  • Page 8: Getting Started

    All manuals and user guides at all-guides.com Getting Started his se tion is a step- -step gui e to getting the AlphaCom XE s stem up an running et h a net or o er ie an install har er orm ol start...
  • Page 9: Npa Ing An Installing Ar Are

    RCO 7 - 12 RCI 1 ollo the onne tion pro e ure or AlphaCom XE in se tion RCI 2 he ser er is normall po ere rom the mains ia a...
  • Page 10 Control Inputs hi h an initiate programme a tions he ser er is po ere rom the mains he po er suppl , A 1...6 1...6 PROGRAM runs on CONNECTION BOARD A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 11: C - Ine Conne Tion O Ule

    The APC board must be connected to Line board connector 6. Not used in AlphaCom XE7 2.2.6 Installing feature boards he AlphaCom XE ser ers, e ept XE , ha e room or a num er o eature oar s hen using spe ial eature oar s, the ma imum...
  • Page 12: A C-I - Alphacom O Ule Controller Oar

    L CAUTION: Risk of explosion if incorrect type of battery is used. Follow instructions for proper disposal of used batteries. A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 13: A C - Rogram An Clo Oar

    A C-I his filter oar is not nee e in AlphaCom XE or XE here all E C filters an e ternal onne tors are integrate in the a plane...
  • Page 14 A hot-line un tion an e a ti ate a pre-programme num er is then Line 5 iale hen the han set is li te Another num er is iale hen the Line 6 han set is repla e A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 15: A - U S Ri Er Ine Oar

    C o umentation or more in ormation AlphaCom XE20/XE26 he A oar s are onne te to the C onne tion a les, one or ea h oar RCO 1 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 16 - A C tatus E 2.3.1 Cold start procedure >1 sec urn the ser er mains s it h O at the rear o the a inet A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 17: Col Start A C Appli Ation Onl Retain I Setting

    AlphaCom XE ser ers he ire tor num ers are onne te to ph si al num ers in the range rom , here the...
  • Page 18: Eatures Uring Onne Tion

    STANDARD MESSAGES (VOICE/DISPLAY) ABSENCE MESSAGES (VOICE/DISPLAY) Feature CoS1 CoS15 Feature CoS1 CoS15 Conta t s it h oar Call phone num er eeting Call home one or the a A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 19: Tation Un Tions

    Direct Paging MCS Deactivate all AUDIO MESSAGING User Event with tone Recording from station User Event silent Stored Voice message 8181-8182 Two-step Event trigger PA activation, multi-step Digit Event trigger PA activation, one-step A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 20: 2.5.7 Control Room Stations

    Can el Call e uest Call re uest, Alarm Call e uest, Or inar Call e uest trans er A no le ge riorit 7882 A IO Call re uest amp est amp est all A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 21: Ual Ispla Station

    - e on rom telephone - e release 2.5.11 AlphaNet NETWORK FEATURES Feature CoS1 CoS15 refi E hange refi E hange lo al roup Call - lo al roup 7879 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 22: Alpha Et

    - unless en r pte a ess to internet is re uire or sa et reasons I Login] Secure AlphaWeb is not sho n, https ma e a ti ate in Alpha e sele ting Filters in the System Configuration menu see se tion A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 23: A Ing An Appl Ing Hanges

    Update User 1 and Update User 2 rite o n the sele te pass or s an eep them in a se ure pla e A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 24 3.4.2 IP interfaces o onne t the AlphaCom XE to our I net or , ou nee to enter the I settings or the Ethernet ports an I route entries a or ing...
  • Page 25 Gateway and Out Interface Ethernet port eth 3.4.4 Internal firewall AlphaCom XE has an internal fire all allo ing the net or a ministrator to open an lose I ser i es that a esses the AlphaCom XE rom the i erent...
  • Page 26: Alphapro

    AlphaPro 4.1 Overview Alpha ro is the tool or onfiguring the AlphaCom XE s stem It is sel - ontaine , an simple to install an use hen a ne ser er e hange shall e onfigure , it is gi en a or ing e ault a tor...
  • Page 27: C Re Uirements

    4.2.3 Connect a PC to the server AlphaCom XE - Ethernet connection AlphaCom XE ser ers ommuni ate ith Alpha ro on the C o er the I net or Eth is the e ault management port unless the...
  • Page 28: Efining Et Or An E Hange

    4.3.2 Add network or exchange Network In the main in o , sele t ne t to the Select Network pull- o n menu ro ee as e plaine in A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 29: Ata Communi Ation

    Send all data from the PC to the exchange. se this option a ter ma or onfiguration hanges or to e sure that A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 30 Alpha ro ro essional is sho n in the ollo ing figures L The menu structure in this section is based on AlphaPro 11. Other versions may differ slightly. A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 31 Au io outing es ription e ault aster member alie etup eatures e ault priority spea er roup lo al roups em ers roups al priorit A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 32: Station Configuration

    , the orrespon ing un tion o e must e hange ee se tion Display Text is the station I te t sho n in the alle station s ispla A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 33 - AlphaCom XE an use oth metho s or i enti ing an I station hen onfiguring an I station in Alpha ro, ou must sele t hi h metho s to use to i enti...
  • Page 34 - u s ri ing a an set - Configuring the E hange epeater he omplete pro e ure is es ri e in the manuals an set an set EC Installation & Configuration Configuration ui e A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 35: Alphanet

    , AlphaCom XE7 AlphaCom XE7 AlphaCom XE ill imme iatel release the all ith the lo est priorit , thus allo ing the high priorit all to pro ee Priority handling of events and resources...
  • Page 36: Insert Alpha Et Li Ense

    Consistent eatures an ser i es a ross the enterprise regar less o lo ation enhan es user rien liness AlphaCom XE pro i es all urrent Alpha et eatures a aila le to a , AlphaCom XE7 AlphaCom XE7...
  • Page 37 O ti the Audio on IP he Option Configure an alternati e route L For each AlphaCom, it is required to configure AlphaNet links to the AlphaComs that it communicates with. A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 38: Create Alpha Et Au Io Hannels

    L The physical numbers 605 to 635 are logical numbers inside AlphaCom XE and are reserved for VoIP AlphaNet and SIP. Close to close the AlphaNet Audio Connections in o Close to close the Exchange Information in o...
  • Page 39: P Ate The Ire Tor In Ea H E Hange

    Area Code for AlphaNet – 81 rom the Feature menu Enter the no e num er or the e hange o ning the area o e Enter the ire tor num er ou ant to use as area o e A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 40 Enter the no e num er or the e hange Enter the ire tor num er ou ant to use as global number Confirm li ing OK ea e the AlphaNet Visibility at Local A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 41: Multi-Module Network

    All manuals and user guides at all-guides.com Multi-Module Network 7.1 Overview I the num er o su s ri er lines in one AlphaCom XE lines is e ee e , up to mo ules an e om ine to orm a multi-mo ule unit...
  • Page 42 L Only the Master Module supports serial port drivers and other central equipment and licenses like RIO, Paging, AlphaNet, SIP trunk node and SIP Registrar Node. A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 43: External Communication

    O O Alpha om XE s stems an upgra e AlphaCom s stems 8.2 Gateway Configuration his se tion es ri es the setup o the AlphaCom XE s stem ith Au ioCo es ate a , firm are ersion he most ommon eatures use in an AlphaCom Au ioCo es...
  • Page 44 SIP Link rom the ACDP Link rop- o n list the Audio on IP he et Preferred codec to G711u and RTP Packet Size to Confirm li ing OK A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 45 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 46 A100K10590 Billing System Configuration Guide or urther in ormation A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 47: Audio Messaging

    A roa ast in the AlphaCom XE Au io er er messages are pre-store in ash memor on the main pro essor oar an e pla e...
  • Page 48 A files A set o stan ar au io messaging ser i es an e implemente uploa ing a language pa age file to AlphaCom XE using the e inter a e, Alpha e he stan ar messages omprise...
  • Page 49 L The ASVP board does not require any license. 9.2 Customized Message Upload he A so t are mo ule pro i es the AlphaCom XE ser er ith a set e ault messages su h as a sen e, alarm, an general in ormation messages...
  • Page 50 Wait for further information outside.” 8194 Alarm Message 4 Enhanced 8195 Alarm Message 5 Enhanced 8196 Alarm Message 6 Enhanced 8197 Alarm Message 7 Enhanced 8198 Alarm Message 8 Enhanced 8199 Alarm Message 9 Enhanced A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 51 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 52 - he total s stem storage apa it or re all is appro minutes 9.3.1 Directory numbers he e ault ire tor num ers or re all ast are e all to group e all to groups A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 53 There is no need to use the M-key during the recording arameter an e mo ifie to hange the re all user inter a e an i erent options an e om ine Example: A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 54 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 55 Parameter 2 Parameter 3 Description (User no.) 8183 enu sg Stored Voice Message 3 AutoAtten ant Auto-attendant number 3, using Stored Voice Message 3, and the DAK table of physical number 502 A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 56 9.4.2 Hardware and license requirements Hardware: he auto-atten ant eature re uires A C-I har ersion License: Auto-atten ant re uires a asi auto-atten ant or Enhan e auto-atten ants Au io essaging li ense A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 57 Alpha ro using E ent programming Call statistics log he all statisti s log pro i es an e ent or ea h all in AlphaCom XE he ormat o the all e ents are rom A C Call ID ;...
  • Page 58 All manuals and user guides at all-guides.com AlphaCom XE an ha e man log estinations, allo ing it to output emergen e ents to a spe ifi estination an all in ormation e ents to another or ea h log estination, it is possi le to set up the t pe o log e ents...
  • Page 59 Date and Time fiel s, or enter the I a ress to a et or ime er er in the New server IP Address fiel Apply to save changes A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 60 All manuals and user guides at all-guides.com 10.2 System Information and Statistics AlphaCom XE pro i es a ess to important s stem status in ormation an statisti s rom - Alpha e 10.2.1 SNMP MIBs SNMP definition: AlphaCom XE support...
  • Page 61 Upload to trans er the A C s stem pa age to AlphaCom Install to start the installation L AlphaCom XE will do an MD5 check to verify that the software package is valid. The MD5 digital signature is used to hinder possible virus infections.
  • Page 62 EN 55024 (1998) + A1 (2001) + A2 (2003) Safety / Approval FCC part 15 EN 60950 EN 60950 EN 60950 L For more details on each AlphaCom XE server, see individual datasheets. A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 63 All manuals and user guides at all-guides.com 12.2 Physical Numbers Ea h su s ri er point in an AlphaCom XE ser er has a ph si al num er he num er is etermine the oar position an the t pe o...
  • Page 64 IC ar - CI Clo sele t - CI Ar iter = disabled ena le aster oar - CI ost = disabled ena le tan - A C-I e ault - erial port A100K10805 AlphaCom XE - Installation, Configuration & Operation...
  • Page 65 II isolation Collisions ull uple lin rate 12.5 Port Pin-Out he AlphaCom XE ser ers ha e t o serial an t o Ethernet ports AlphaCom XE20/XE26 or AlphaCom XE an XE , the serial ports are a aila le as...
  • Page 66 AMC XE7 AlphaCom XE1 he onne tions an pinouts are i enti al to that o AlphaCom XE he Ethernet an serial ports are lo ate at the rear o the a inet erial ort is set to...
  • Page 67 All manuals and user guides at all-guides.com 12.5.1 RIO controller unit connection he signal to an rom AlphaCom XE is ta en rom the serial port , i e pins is use or pins is use -pin - or the IO Controller nit, the pins &...
  • Page 68 All manuals and user guides at all-guides.com www.zenitel.com Zenitel Norway AS P.O. Box 4498 Nydalen NO-0403 OSLO Norway DOC NO. A100K10805 customer.service@zenitel.com Zenitel and its subsidiaries assume no responsibility for any errors that may appear in this publication, or for damages arising from the information therein. STENTOFON and VINGTOR products are developed and marketed by Zenitel.

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